Tài liệu Soft skill for successful career docx

Soft skill for successful
Soft skill for successful
career
career
Soft skills with special focus on ITES
Soft skills with special focus on ITES


Soft skill is the ability required and
Soft skill is the ability required and
expected from persons for finding a
expected from persons for finding a
suitable job, its maintenance and
suitable job, its maintenance and
promotion
promotion


Importance of soft skill
Importance of soft skill
Soft skill are very important
Soft skill are very important



To handle interpersonal relations
To handle interpersonal relations


To take appropriate decisions
To take appropriate decisions



To communicate effectively
To communicate effectively

To have good impression and
To have good impression and
impact to gain professional
impact to gain professional
development
development


Communication skill as soft
Communication skill as soft
skill
skill
•


Communication skills form the
Communication skills form the


corner stone of soft skill
corner stone of soft skill

•


Every human being has to essentially
Every human being has to essentially


& effectively communicate with
& effectively communicate with


others
others
•


Effective communication is the
Effective communication is the


hallmark of one’s education
hallmark of one’s education


•
The ability to speak
The ability to speak
fluently using the right
fluently using the right
word in the right order is

word in the right order is
an good communication
an good communication
•
Message using appropriate
Message using appropriate
vocabulary and syntax form
vocabulary and syntax form
effective communication
effective communication


Body language
Body language
Non verbal language
Non verbal language

Face is the index of the mind and it clearly
Face is the index of the mind and it clearly
displays the persons interest
displays the persons interest

Body language presents to the audience what we
Body language presents to the audience what we
feel & think about the particular matter
feel & think about the particular matter
Ex: Nodding one’s head
Ex: Nodding one’s head

Body language (e.g, arms crossed, standing,

Body language (e.g, arms crossed, standing,
sitting, relaxed)
sitting, relaxed)

Emotion of the sender & receiver (e.g, speaking
Emotion of the sender & receiver (e.g, speaking
clearly, enthusiastic)
clearly, enthusiastic)




Written communication Skill
Written communication Skill



Writing evaluates a person’s proficiency
Writing evaluates a person’s proficiency
indications, spelling grammar etc…
indications, spelling grammar etc…



Errors committed while writing circulars,
Errors committed while writing circulars,
reports & agenda considerably spoil the
reports & agenda considerably spoil the
image of the writer
image of the writer




Good visual presentation using graphics,
Good visual presentation using graphics,
color, balanced design layout- adds so much
color, balanced design layout- adds so much
to written communication.
to written communication.



Keep handouts and other written materials
Keep handouts and other written materials
for your presentation.
for your presentation.