Tài liệu Module 1: Introduction to Microsoft Exchange 2000 pptx

Contents
Overview 1
Basics of Exchange 2000 2
Exchange 2000 Product Offerings 11
Integration with Windows 2000 13
Administrative Capabilities 22
Message Routing Capabilities 27
User Capabilities 30
Developer Capabilities 34
Review 37

Module 1: Introduction
to Microsoft Exchange
2000

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

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Instructor Notes
This module provides students with an overview of the capabilities of Microsoft
Exchange 2000 and the functionality that is provided by the integration with
Microsoft Windows 2000. These capabilities are covered in greater detail later
in the course.
After completing this module, students will be able to:
!
Describe the basic components of Exchange 2000, including client/server
message flow, stores and storage group, folder trees, virtual servers, and
client support.
!
Identify the Exchange 2000 product offering that is suitable for your
environment.
!
Describe the added functionality that is supplied by the integration of
Exchange 2000 with Windows 2000.

!
List the tools available for managing Exchange 2000, and then explain how
administration groups, policy-based administration, and address lists
provide for efficient and streamlined management of Exchange 2000.
!
Describe how routing groups and connectors facilitate message flow in
Exchange 2000.
!
Describe how Exchange 2000 enhances user experience by providing
simplified message access, Instant Messaging, and Full-text indexing.
!
Describe the Web Storage System and the development support in
Exchange 2000.

Materials and Preparation
This section provides the materials and preparation tasks that you need to teach
this module.
Required Materials
To teach this module, you need the following materials:
!
Microsoft PowerPoint
®
file 1572A_01.ppt

Preparation Tasks
To prepare for this module, you should:
!
Read all of the materials for this module.

Presentation:

60 Minutes

Lab:
00 Minutes
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Module Strategy
Use the following strategy to present this module:
!
Basics of Exchange 2000
This topic is intended to provide a primer on Exchange 2000 to students that
are new to the product. First, explain the process of a sending a message in
client/server messaging system. Next, explain the functionality of stores,
storage groups, and folder trees in Exchange 2000. Explain the benefits of
virtual servers. Lastly, review the list of clients that are supported by
Exchange 2000.
!
Exchange 2000 Product Offerings
In this topic, you will introduce the three product offerings for Exchange
2000. Explain each product and the intended environment for each product.
Briefly compare the capabilities of the different Exchange 2000 product
offerings.
!
Integration with Windows 2000
In this topic, you will discuss the benefits and functionality that is provided
by the integration of Exchange 2000 with Windows 2000. First, verify that
the students understand the concepts of Active Directory and forests. Next,
discuss how Exchange 2000 stores objects in Active Directory. Explain the

function that Windows Clustering provides to Exchange 2000 management
and reliability. Lastly, discuss how Windows 2000 security is used to
authenticate users and then describe the different permissions that you can
apply to secure Exchange 2000.
!
Administrative Capabilities
In this topic, describe the different administration tools that you can use to
manage Exchange 2000, with main emphasis on Exchange System Manager
Using the Microsoft Management Console (MMC) demonstrate how to add
a snap-in and stress the you can customize a console to only include the
tools that apply to your job. Next, explain the purpose of administration
groups and policy-based administration, and then describe how they make
managing Exchange 2000 easier. Lastly, discuss how you can use address
lists to provide a subset of address book for particular users.
!
Message Routing Capabilities
In this topic, introduce the two components, routing groups and connectors,
that provide message flow between servers running Exchange 2000 in
different routing groups.
!
User Capabilities
In this topic, introduce how front-end/back-end servers provide a unified
namespace allowing users to connect to their Exchange 2000 mailbox by
using a single name. Explain that no matter how many servers you add to a
front-end/back-end configuration, you can keep the unified namespace
intact. As an added benefit, discuss how front-end/back-end servers provide
scalability and load balancing. Next, introduce Instant Messenger and its
benefits. Lastly, introduce the full-text indexing and explain how users can
search not only e-mail message contents, but it also enables searching
within attachments.

Module 1: Introduction to Microsoft Exchange 2000 v

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!
Developer Capabilities
In this topic, briefly discuss the benefits of building solutions in Exchange
2000. This topic is directed towards developers, and not administrators.
Introduce the Web Storage System and its benefits it brings to developing
applications in Exchange 2000. Lastly, review the developmental tools that
can be used to extend Exchange 2000.
vi Module 1: Introduction to Microsoft Exchange 2000

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Customization Information
This section identifies the lab setup requirements for a module and the
configuration changes that occur on student computers during the labs. This
information is provided to assist you in replicating or customizing Microsoft
Official Curriculum (MOC) courseware.
There are no labs in this module, and as a result, there are no lab setup
requirements or configuration changes that affect replication or customization.
Module 1: Introduction to Microsoft Exchange 2000 1

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Overview
!
Basics of Exchange 2000
!

Exchange 2000 Product Offerings
!
Integration with Windows 2000
!
Administrative Capabilities
!
Message Routing Capabilities
!
User Capabilities
!
Developer Capabilities


Communication and collaboration are vital to the success of any business.
Microsoft Exchange 2000 Server, seamlessly integrated with the Microsoft
Windows® 2000 operating system, is designed to meet the messaging and
collaboration needs for businesses of all sizes, from small organizations to large
distributed enterprises.
After completing this module, you will be able to:
!
Describe the basic components of Exchange 2000, including client/server
message flow, stores and storage group, folder trees, virtual servers, and
client support.
!
Identify the Exchange 2000 product offering that is suitable for your
environment.
!
Describe the added functionality that is supplied by the integration of
Exchange 2000 with Windows 2000.
!

List the tools available for managing Exchange 2000, and then explain how
administration groups, policy-based administration, and address lists
provide for efficient and streamlined management of Exchange 2000.
!
Describe how routing groups and connectors facilitate message flow in
Exchange 2000.
!
Describe how Exchange 2000 enhances user experience by providing
simplified message access, Instant Messaging, and Full-text indexing.
!
Describe the Web Storage System and the development support in
Exchange 2000.

Topic Objective
To provide an overview of
the module topics and
objectives.
Lead-in
In this module, you will learn
about the basic features and
functions of Exchange 2000.
2 Module 1: Introduction to Microsoft Exchange 2000

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#
##
#

Basics of Exchange 2000

!
Client/Server Messaging Systems
!
Core Components
!
Stores and Storage Groups
!
Folder Trees
!
Supported Clients
!
Virtual Servers


Microsoft Exchange 2000 provides a reliable and manageable messaging and
collaboration platform that allows users to communicate by sending e-mail,
conferencing, and sharing documents.
Topic Objective
To introduce Exchange
2000 functionality.
Lead-in
Exchange 2000 is a robust
messaging and
collaboration platform that is
integrated with Windows
2000.
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Client/Server Messaging Systems
3
3
3
2
2
2
4
4
4
Recipient Client
Sending Client
Notification
1
1
1
Server
Server
Process
Server
Process


To understand how Exchange 2000 functions, you must first understand the
basics of a client/server messaging system. A client/server messaging system
distributes the processing of information, such as the sending and receiving of
e-mail messages, between the client and the server. The client sends requests to
the server, and the server processes the client requests.
The following steps describe what occurs when a user creates and sends a
message to a client on the same messaging system server:

1. The sending client connects to the server and sends the message.
2. The server processes the message by determining the appropriate message
storage location in the messaging database.
3. The server notifies the recipient of the message’s arrival.
4. The recipient client connects to the server to retrieve the message.

Advantages of Client/Server Messaging Systems
Client/server messaging system provides the following advantages:
!
More secure environment. A client/server messaging system provides better
security because clients do not need Read and Write permissions on every
other client’s e-mail files.
!
Reduced network traffic. A client/server messaging system can significantly
reduce the amount of network traffice because the client does not
continually poll the server for new mail. The server will notify the client
when new mail arrives.
!
Increased stability. A client/server messaging system can accommodate
more users for each server because server processes are managing the
resources of the server rather than relying on the client to process messages.

Topic Objective
To explain how a
client/server messaging
system sends and receives
information.
Lead-in
Exchange 2000 is part of a
client/server messaging

system.
For Your Information
This topic provides the
necessary foundation for
understanding messaging
concepts.
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Disadvantages of Client/Server Messaging Systems
The primary disadvantage of a client/server messaging system is that it requires
more powerful hardware due to the amount of processing that occurs on the
servers.
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Core Components
!
Information Store Service Manages Access to Stores
!
System Attendant Provides Monitoring Service
!
SMTP Provides Routing Functions
!
Active Directory Manages All Directory Information


The following components play a major role in Exchange 2000 messaging

infrastructure.
!
Information Store Service
Manages access to databases, called stores, for user messages and public
folder contents.
!
System Attendant
Provides service and link monitoring, creation of recipient e-mail addresses,
generation of routing tables and many other general support functions.
!
Simple Mail Transport Protocol (SMTP)
Provides routing functions to deliver messages between servers.
!
Active Directory
Maintains information that describes the organization, users, servers, and
distributions lists. An organization is a grouping of servers running
Exchange 2000 in a forest.
Topic Objective
To introduce the main
components of Exchange
2000.
Lead-in
These core components of
provide the basis of the
messaging infrastructure of
Exchange 2000.
Introduce the components
and the critical concepts, but
do not discuss each
component in detail. These

components are discussed
throughout the course.
6 Module 1: Introduction to Microsoft Exchange 2000

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Stores and Storage Groups
Exchange 2000
Logical
Logical
Logical
Logical
Storage
Group 1
Storage
Group 2
Store A
Store A
Store B
Store B
Store A
Store A
Store B
Store B


The server running Exchange 2000 stores e-mail messages and other data in
databases, called stores. Exchange 2000 supports multiple stores.
Stores are contained in storage groups. Exchange 2000 Enterprise Server
supports multiple storage groups. Each storage group has a set of transaction

logs that provide detailed logging of every message sent to and received from a
store in a storage group, which provides recoverability capability.
Multiple stores enable greater scalability, reduced database backup and restore
time, more efficient management, and increased reliability.
Topic Objective
To describe the relationship
of stores and storage
groups.
Lead-in
Exchange 2000 Server
supports multiple message
databases.
Module 1: Introduction to Microsoft Exchange 2000 7

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Folder Trees
All Public Folders
Business
Sales
Marketing
Training
All Public Folders
Business
Sales
Marketing
Training
All Public Folders
Business
Sales

Marketing
Training


In each store is a folder tree that contains Exchange 2000 items, such as e-mail
messages, documents, and other folders. A folder tree is a hierarchy of folders
in an Exchange 2000 store.
During installation, Exchange 2000 creates the default All Public Folders tree.
This tree is available to all Messaging Application Protocol Interface (MAPI),
Internet Message Access Protocol version 4 (IMAP4), Network News Transfer
Protocol (NNTP), and Hypertext Transfer Protocol (HTTP) Web clients.
Additional public folder trees are only available to NNTP and Web clients and
not MAPI clients, such as Microsoft Outlook
®
2000.
A primary initial use of the non-MAPI accessible folders is for developing
collaboration applications that use HTTP to access data.
Topic Objective
To introduce the concept of
folder trees in Exchange
2000.
Lead-in
A folder tree is a hierarchy
of folders in a store.
8 Module 1: Introduction to Microsoft Exchange 2000

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Supported Clients
MAPI

MAPI
NNTP
NNTP
Exchange 2000
Exchange 2000
SMTP
SMTP
POP3
IMAP4
POP3
IMAP4
LDAP (to
Active
Directory)
LDAP (to
Active
Directory)
HTTP
HTTP
ExIFS
ExIFS


Exchange 2000 supports several different clients. This support for such a wide
variety of clients provides users with multiple methods to accessing their
Exchange 2000 data locally or remotely.
MAPI
The corporate or workgroup installation of Microsoft Outlook configures
Outlook as a MAPI client. This installation of Outlook uses remote procedure
calls (RPCs) to connect to Exchange 2000. Outlook can connect to message and

directory information.
SMTP
SMTP is the primary transport protocol used between computers running
Exchange 2000. POP3 and IMAP4 clients use SMTP to send mail.
POP3
Outlook Express and the Internet installation of Outlook support Post Office
Protocol, version 3 (POP3). POP3 is a retrieve-only protocol, which means that
you can use POP3 to retrieve messages, but not to send messages. POP3 clients
use STMP to send messages.
IMAP4
Outlook Express and the Internet installation of Outlook supports Internet
Message Access Protocol, version 4 (IMAP4). Other clients, such as Netscape
Navigator, provide IMAP4 support and can connect to Exchange 2000. IMAP4
is like POP3 in that it is a retrieve- only protocol. However, IMAP4 provides
additional support, such as reading from multiple folders and not just the Inbox.
Topic Objective
To give a brief overview of
the clients supported by
Exchange 2000.
Lead-in
Exchange 2000 supports
numerous clients that
enable users to for access
Exchange 2000 information.
Delivery Tip
The slide depicts LDAP
connecting to the server
running Exchange 2000
server. Point out that the
server running Exchange

2000 server is a domain
controller in addition to a
global catalog server.
Module 1: Introduction to Microsoft Exchange 2000 9

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LDAP
Exchange 2000 uses the Lightweight Directory Access Protocol (LDAP) to
communicate with Active Directory. LDAP clients can connect to Active
Directory directory service and global catalog servers to retrieve address lists.
LDAP communicates with Active Directory to authenticate users. Outlook
Express and the Internet installation of Outlook support LDAP. Other clients,
such as Netscape Navigator, also provide LDAP client support.
NNTP
Network News Transfer Protocol (NNTP) is most commonly used for Usenet
groups. NNTP is an Internet standard for sharing large collections of
information. Outlook Express and the Internet installation option of Outlook
support NNTP.
HTTP
Outlook Web Access provides HTTP client access to Exchange 2000 data.
HTTP clients with frames, JScript
®
, and Dynamic Hypertext Markup Language
(DHTML) support (such as Internet Explorer 5.0) can take advantage of all
Outlook Web Access features.
EXIFS
Exchange Installable File System (EXIFS) enables users to access their mailbox
information as they would a file in a file system. For example, users can view
and read mail messages using Microsoft Office 2000 or save documents to a

folder in their Exchange 2000 mailbox.

MAPI and EXIFS are Microsoft standards. POP3, IMAP4, SMTP,
LDAP, NNTP, and HTTP are Internet standards.


Note
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Virtual Servers
Exchange 2000
Exchange 2000
SMTP Virtual Server
Network Adapter 1
SMTP Virtual Server
Network Adapter 1
SMTP Virtual Server
Network Adapter 2
SMTP Virtual Server
Network Adapter 2


Exchange 2000 supports virtual servers so that you can create multiple
configurations of the same protocol on one server. Each virtual server has a
unique network name and Internet Protocol (IP) address.
For example, a server has two network adapters, each with a unique IP address.
You can configure one SMTP virtual server that uses the IP address of the first
network adapter. You can configure a second SMTP virtual server that uses the

IP address of the second network adapter. This enables you to configure
different clients to use different virtual servers.
You can create virtual servers for SMTP, NNTP, HTTP, IMAP4, POP3, and
LDAP. For each virtual server, you can configure options, such as
authentication methods, message formats, and data transfer limits.
From a user perspective, there is no difference from connecting to a virtual
server than to a physical server.
Topic Objective
To explain the concept of
virtual servers.
Lead-in
Virtual servers enable you to
host multiple protocol
servers on one physical
server.
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Exchange 2000 Product Offerings
Exchange 2000 Server
Exchange 2000
Enterprise
Server
Exchange 2000
Conferencing Server
Microsoft
NetMeeting

Exchange 2000 offers different products to fit multiple environments. You can
select the product best suited for your type of business, the size of your
organization, and the your work environment.
Microsoft Exchange 2000 Server
Exchange 2000 Server is designed to meet the messaging and collaboration
needs of businesses that only need one server running Exchange 2000.
Exchange 2000 Server is limited to a single, 16-gigabyte (GB) database per
server. It does not support Chat, Windows Clustering, or distributed
configuration.
Microsoft Exchange 2000 Enterprise Server
Exchange 2000 Enterprise Server is designed for organizations that need
multiple servers and features such as unlimited message storage and the ability
to host multiple stores on a server.
Microsoft Exchange 2000 Conferencing Server
Exchange 2000 Conferencing Server is designed for organizations of all sizes
that need to organize and manage data, voice, and video conferencing between
people, regardless of location. Exchange 2000 Conferencing Server can be used
in conjunction with Exchange 2000 Server or Exchange 2000 Enterprise Server.
Data Conferencing enables administrators to pre-arrange an electronic
conference, manage schedules, share applications, and use multicast video
conferencing. Using a T.120 client, such as Microsoft NetMeeting, participants
can see and share multimedia information with each other. Data Conferencing
is available only in Exchange 2000 Conferencing Server.
Topic Objective
To outline the different
products of Exchange 2000.
Lead-in
There are three available
Exchange 2000 products.
For Your Information

The emphasis on the
products is to help students
determine which product is
appropriate for their
organization.