Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Contents
Overview
Introduction to the Exchange 2000
Design Process
Using the Case Studies in This Course

Module 1: Introduction
to Designing
Exchange 2000 for the
Enterprise
1
2
10

Using the Job Aids in This Course

14

Performing the Labs in This Course

15

Classroom Setup

16

Lab A: Creating a Mail-Enabled User
Account

20

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Module 1: Introduction to Designing Exchange 2000 for the Enterprise

iii

Instructor Notes
Presentation:
60 Minutes
Lab:
30 Minutes

This module provides students with an overview of the process of designing
Microsoft® Exchange 2000 for the enterprise and establishes how the case
studies, job aids, and labs are used in this course.
After completing this module, students will be able to:
!"

Identify and describe the basic steps that must be taken in designing an
Exchange 2000 organization.

!"

Explain how the case studies will be used in this course.

!"

Explain how the job aids will be used in this course.

!"

Explain how labs are structured in this course.

!"

Explain how the classroom is set up for this course.

Materials and Preparation
This section provides the materials and preparation tasks that you need to teach
this module.

Required Materials

To teach this module, you need the following materials:
!"

Microsoft PowerPoint® file 1573A_01.ppt

!"

The Northwind Traders Case Study

!"

The Fourth Coffee Case Study

!"

The job aids used in this course

Preparation Tasks
To prepare for this module, you should:
!"

Read all of the materials for this module.

!"

Complete the lab.

!"

Review the Northwind Traders Case Study.

!"

Review the Fourth Coffee Case Study.

!"

Review all job aids.

Note To review the job aids, see the Exchange 2000 Design Tool located at
C:\MOC\1573A\LabFiles\Exchange_2000_Design_Tool and on the student
compact disc. To review the case studies, see the Appendices and the student
compact disc.


iv

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Module Strategy
Use the following strategy to present this module:
!"

Introduction to the Exchange 2000 Design Process
Describe the function and use of Microsoft Exchange 2000 Server,
Microsoft Exchange 2000 Enterprise Server, and Microsoft Exchange 2000
Conferencing Server, explain how to make an appropriate choice for any
Exchange 2000 environment, and then describe how a Microsoft
Active Directory™ design affects an Exchange 2000 design. Finally, explain
how to design a topology and administrative plan as well as a management

and operations plan.

!"

Using the Case Studies in This Course
Explain that two organizational case studies are used to facilitate
discussions pertaining to the content found in both the workbook and the
labs and that the students’ goal is to ensure that the business and information
technology (IT) goals of the two companies are met.

!"

Using the Job Aids in This Course
Explain that the job aids, in conjunction with the case studies, are used to
make design decisions during the labs and discussions; and explain that the
job aids for this course include decision trees, a Web-based calculator, a
table, and a change request form.

!"

Performing the Labs in This Course
Explain that the labs (except for module 1) are structured so that the student
first reads the case study, then applies the applicable job aid to perform the
design, and finally implements the design during the hands-on lab.

!"

Classroom Setup
Explain that the classroom is set up as a single forest that has multiple child
domains. Describe the computers, roles, and domains that have been

configured in the classroom.


Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Lab Results
Performing the lab in this module introduces the following configuration
changes:
!"

For each student, a Microsoft Management Console (MMC) is used to
create a custom console. This custom console includes both the Active
Directory Users and Computers snap-in and the Exchange System snap-in,
and is named your_firstname Console.

!"

For each student, a personalized user account is created in the appropriate
domain. This user account is added to the Domain Admins group, and is
assigned a mailbox on the server running Exchange 2000 that the student is
using.

!"

For each student, a user profile is created on the student’s computer that
enables the student to access their mailbox by using Microsoft
Outlook® 2000.

v

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Overview
Topic Objective
To provide an overview of
the module topics and
objectives.

!
!

Using the Job Aids in This Course

!

Performing the Labs in This Course

!

In this module, you will learn
about the basic features and
functions of Exchange 2000
and the high-level tasks that
must be performed to
design an Exchange 2000
organization.

Using the Case Studies in This Course

!

Lead-in

Introduction to the Exchange 2000 Design Process

Classroom Setup

Before designing a Microsoft® Exchange 2000 organization for the enterprise,
you must be aware of the administrative and business goals of the company, the
benefits that an Exchange 2000 organization can provide, and the elements
necessary to design a cohesive and manageable plan.
After completing this module, you will be able to:
!"

Identify and describe the basic steps that must be taken in designing an
Exchange 2000 organization.

!"

Explain how the case studies will be used in this course.

!"

Explain how the job aids will be used in this course.

!"

Explain how labs are structured in this course.

!"

Explain how the classroom is set up for this course.

1


2

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

# Introduction to the Exchange 2000 Design Process
Topic Objective
To provide an overview of
the Exchange 2000 design
process.

Lead-in
Designing Exchange 2000
involves choosing the
appropriate Exchange 2000
product, determining how
the Active Directory design
affects an Exchange 2000
environment, and designing
an administrative plan as
well as a management and
operations plan.

!

Choosing an Exchange 2000 Product

!

Evaluating the Effect of an Active Directory Design on
Exchange 2000

!

Designing an Exchange 2000 Topology and
Administrative Plan

!

Designing an Exchange 2000 Management and
Operations Plan

Before you begin the process of designing an Exchange 2000 environment that
meets the business needs of your company, you need to determine which
Exchange 2000 features and functions your company requires. You must also
evaluate how the Microsoft Active Directory™ directory service design will
affect the Exchange 2000 design.
After you complete these preliminary procedures, you can begin the design
process by building a model of how users, administrators, and servers will
interact with Exchange 2000. This process involves designing an administrative
plan, a routing topology, a public folder strategy, a security strategy, and then
determining server roles and placement. The final step in the design process is
designing a management and operations plan.

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

3

Choosing an Exchange 2000 Product
Topic Objective
To describe the three
Exchange 2000 products.

Exchange 2000 Server

Lead-in

Exchange 2000
Enterprise
Server

Each Exchange 2000
product is designed to meet
a specific set of business
circumstances and
requirements.
Exchange 2000
Conferencing Server

Microsoft
NetMeeting

Because Exchange 2000 offers a variety of products that can be adapted to fit a
variety of environments, you can choose the products that are best suited to
your company, its size, and its work environment. After you have determined
which Exchange 2000 products are most appropriate for your company, you can
use these products when designing your Exchange 2000 organization.

Microsoft Exchange 2000 Server
Key Points
Exchange 2000 Server is
limited to a single,
16-gigabyte (GB) mailbox
store per server (although
multiple public folder stores
are supported).

Microsoft Exchange 2000 Server is designed to meet the messaging and
collaboration requirements of companies that need only one server running
Exchange 2000. Exchange 2000 Server is limited to a single, 16-gigabyte (GB)
mailbox store per server (although multiple public folder stores are supported).
Exchange 2000 Server does not support the Microsoft Exchange Chat Service,
Microsoft Windows Clustering, or distributed configuration.

Microsoft Exchange 2000 Enterprise Server
Microsoft Exchange 2000 Enterprise Server is designed for companies that
require multiple servers running Exchange 2000, along with features such as
unlimited message storage and the ability to host multiple stores or up to 20
stores on a single server.


4

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Microsoft Exchange 2000 Conferencing Server
Exchange 2000 Conferencing Server is designed for companies of any size that
need to organize and manage voice, data, and video conferencing regardless of
where the people using these technologies are located. Exchange 2000
Conferencing Server is sold separately, and is used in conjunction with either
Exchange 2000 Server or Exchange 2000 Enterprise Server.
Data conferencing enables administrators to arrange electronic conferences,
manage schedules, share applications, and use multicast video conferencing. By
using a T.120 client application such as Microsoft NetMeeting®, geographically
separated participants in an electronic conference can view and alter multimedia
materials simultaneously. Of these three Exchange 2000 products, only
Exchange 2000 Conferencing Server provides data, voice, and video
conferencing.

Function Comparison
The following table provides a comparison of the features available in the three
Exchange 2000 products.

Function

Exchange
2000
Server

Exchange
2000
Enterprise

Server

Integration with Microsoft Active
Directory

X

X

Messaging and collaboration

X

X

Microsoft Outlook® 2000 SR-1

X

X

Outlook for the Macintosh 8.2.2

X

X

Microsoft Web Storage System

X

X

Connectors to other local area
network (LAN)-based e-mail
systems (MSMail, Lotus cc:Mail,
Lotus Notes/Domino, Novell
GroupWise)

X

X

Compatible with Post Office
Protocol version 3 (POP3) and
Internet Message Access Protocol
version 4 (IMAP4)

X

X

Hypertext Transfer Protocol (HTTP)
and Outlook Web Access

X

X

Simple Mail Transfer Protocol

(SMTP) connector

X

X

Instant Messaging

X

Exchange
2000
Conferencing
Server

X

X.400 Connector

X

Enables distributed configuration
(front-end/back-end servers)

X

Unlimited message storage

X

Multiple stores per server

X

Windows Clustering

X

Exchange Chat Service

X

Data, voice, and video conferencing

X


Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Evaluating the Effect of an Active Directory Design on
Exchange 2000
Topic Objective
To explain how the Active
Directory design affects an
Exchange 2000
organization.

Understanding Effects of an Active Directory Forest
Understanding Effects of an Active Directory Forest
Understanding Active Directory Authentication

Understanding Active Directory Authentication

Lead-in
Exchange 2000 uses the
Microsoft Active Directory
directory service to store
network resource
information and to make
those resources available to
other applications and to
users.

Evaluating Active Directory Groups
Evaluating Active Directory Groups

Because Exchange 2000 uses the Active Directory directory service, you must
understand how Active Directory works, how Exchange 2000 uses Active
Directory, and how to design Active Directory groups for an Exchange 2000
environment. Ensuring that the Active Directory installation is compatible with
Exchange 2000 requires:
Delivery Tip
You should present this
information as a high-level
discussion of the key design
topics. Avoid repeating the
information provided in the
Course Outline section of
the Introduction module.

!"

Understanding the effects of an Active Directory forest on Exchange 2000
organizational boundaries.

!"

Understanding how the domain controllers running Active Directory
authenticate user credentials so that users can gain access to their
Exchange 2000 mailboxes.

!"

Evaluating how each type of Active Directory group affects the
Exchange 2000 organization.

5


6

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Designing an Exchange 2000 Topology and Administrative Plan
Topic Objective
To describe the procedures
required to design an
Exchange 2000 topology
and administrative plan.

Designing an Administrative Plan

Designing an Administrative Plan
Designing a Routing Topology
Designing a Routing Topology

Lead-in
Designing the administrative
plan for an Exchange 2000
organization involves
choosing an administrative
model and delegating
administrative authority.

Designing a Public Folder Strategy
Designing a Public Folder Strategy
Designing a Security Strategy
Designing a Security Strategy
Planning Server Roles and Placement
Planning Server Roles and Placement

The next step in the design process is creating a model for how users,
administrators, and servers will interact with Exchange 2000 to provide a
reliable and secure environment.

Designing an Administrative Plan
A well-designed administrative plan enables a company to plan and manage
resources effectively, to allocate administrative responsibilities, and to provide
secure access to network resources. Designing an administrative plan for an
Exchange 2000 organization requires:
!"

Choosing a model for server management.

!"

Deciding which Exchange 2000 features require administrative management
in your organization, such as system policies, routing groups, public folders,
and chat communities.

!"

Delegating administrative authority—such as granting access to the
Exchange 2000 organization, to an administrative group, or to an object.


Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Designing a Routing Topology
When designing a routing topology, you must take into consideration how
many routing groups an organization needs, where to locate the routing groups,
how messages will flow through them, and how they will be connected to each
other. Designing a routing topology for an Exchange 2000 organization
requires:
!"

Analyzing the company’s existing environment to assess current needs and
to determine the company’s plans for growth.

!"

Planning routing groups and analyzing link quality and its affect on a

routing topology.

!"

Planning routing group boundaries by determining when to use a single or
multiple routing group structure, analyzing how to accommodate public
folder referrals, and developing an effective naming strategy.

!"

Planning message flow by either placing routing groups into a hub and
spoke topology or by using a full-mesh topology.

!"

Deciding which types of connectors to use between routing groups,
evaluating connector costs, and determining when additional connectors are
needed.

Designing a Public Folder Strategy
Designing an effective public folder strategy requires an understanding of the
functions and features of public folders, as well as the various ways in which
public folders can be organized and displayed. Designing a public folder
strategy for an Exchange 2000 organization requires:
!"

Understanding how public folders use Web Storage System to enable users
to access and search folders and to collaborate with other public folder
users, understanding public folder hierarchies, and deciding the function the
folders will perform in your company.

!"

Deciding replication frequency, configuring adequate storage space, and
determining when and where replication should occur.

!"

Planning public folder permissions by deciding who should be given access
to public folders and how the folders will be accessed.

!"

Evaluating the factors that should be considered when determining which
public folder stores to index.

7


8

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Designing a Security Strategy
Designing an effective security strategy requires ensuring that a company’s
network infrastructure is secure yet accessible to the appropriate users.
Designing a security strategy for an Exchange 2000 organization requires:
!"

Identifying the security risks to which most companies are vulnerable and

deciding the basic actions to take to ensure the security of the
Exchange 2000 organization.

!"

Deciding how to protect the Exchange 2000 organization from external
security threats by using virus filters and virus scanners; deciding how to
protect exposed ports and mailboxes as well as their contents from security
threats; deciding how to use bridgehead servers and routing groups to
reduce the risk of external attacks; and deciding how to plan firewalls.

!"

Deciding how to protect the Exchange 2000 organization from internal
security threats by configuring distribution list (DL) permissions,
configuring administrative groups, archiving messages, and configuring
folder permissions.

!"

Designing an encryption strategy for the Exchange 2000 organization by
using Microsoft Certificate Services, Key Management Server (KMS), and
encrypted Internet mail.

!"

Understanding how Exchange 2000 uses Windows 2000 features to provide
authentication and control, such as the Kerberos security protocol, which is
used for authentication, and the Access Control Model, which provides
precise control of Active Directory entries and Exchange objects.

Planning Server Roles and Placement
Designing an Exchange 2000 organization requires that you determine which
types of servers will be deployed, as well as the numbers and locations of these
servers. This process requires:
!"

Deciding how many mailbox servers and public folder servers an
Exchange 2000 organization requires, evaluating the capacity planning
guidelines for each server, and understanding the planning considerations
associated with each server.

!"

Deciding how many connector servers an Exchange 2000 organization
requires, understanding the planning considerations for each server, and
deciding the server specification for SMTP connector servers.

!"

Deciding how many front-end/back-end servers an Exchange 2000
organization requires, understanding the advantages of using these servers,
and evaluating the server specifications for POP3, IMAP4, and Outlook
Web Access front-end servers.

!"

Deciding how many global catalog servers and domain controllers an
Exchange 2000 organization requires and where to place each server.

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

9

Designing an Exchange 2000 Management and Operations Plan

OPT
IM
IZ
PO
SUP

A management and
operations plan includes a
change plan, an operations
plan, a support plan, and an
optimization plan.

RT

CHA
NG

IT
Service
Mgt.

PLA
N

AN
PL

Lead-in

N
PLA
E

E

To describe the four plans
that comprise the
management and
operations plan.

TE
PLA
N

Topic Objective

A
PER
O

After an Exchange 2000 organization has been designed, piloted, and
implemented, the task of providing ongoing technical support begins.
Information technology (IT) service management includes four distinct plans

that make up a management and operations plan. Designing a management and
operations plan for an Exchange 2000 organization involves designing and
documenting:
!"

A change plan, to ensure that changes to the Exchange 2000 environment
are implemented in a controlled fashion.

!"

An operations plan, to ensure that each newly implemented Exchange 2000
service solution continues to run correctly and efficiently.

!"

A support plan, to ensure that all IT-related problems are routed to the
appropriate technical support track and resolved quickly.

!"

An optimization plan, to ensure the ongoing success of each Exchange 2000
service solution.


10

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

# Using the Case Studies in This Course
Topic Objective

To explain the function of
case studies in this course.

Lead-in
Case studies are used in
this course to facilitate
discussions pertaining to the
content found in both the
workbook and the labs.

!

Activity: Reading the Northwind Traders Case Study

!

Activity: Reading the Fourth Coffee Case Study

This course includes two case studies that are used to facilitate discussions
pertaining to the content found in both the workbook and the labs. The first case
study provides information about a large company named Northwind Traders.
The second case study provides information about a medium-sized company
named Fourth Coffee. Each case study contains information about the
company’s background, IT environment, network infrastructure,
Exchange 2000 requirements and goals, and any interoperability requirements.
For Your Information
The media format used for
the case studies is similar to
the format used in Microsoft
Certified Professional

exams.

The case studies are provided in printed format in the Appendix portion of your
student workbook and as a multimedia application on your student compact
disc. You will also find a table in the Appendix portion of your student
workbook that you can use to keep track of the Northwind Traders design
criteria that you identify throughout the labs in this course.
Each case study assumes that you were hired by the company to assist in the
deployment of Exchange 2000. You are responsible for developing the
messaging architecture and directory design that support the Exchange 2000
organization. Your goal is to ensure that the company’s business and IT goals
are met.
Note In this course, the Northwind Traders case study is used in the labs, while
the Fourth Coffee case study is used to facilitate discussions.


Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Illustrations are provided with the Northwind Traders case study to help you
create your design. These illustrations are printed in the appendix section of
your student workbook and can also be found in the Northwind Traders case
study section on your student compact disc. Illustrations are as follows:
!"

Logical Active Directory Topology

!"

Physical Active Directory Topology

!"

Logical Intranet Topology

!"

Physical Intranet Topology

!"

Logical Internet Topology

11


12

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Activity: Reading the Northwind Traders Case Study
Topic Objective
To give the students an
opportunity to read the
Northwind Traders Case
Study.

Active Directory
Domain

Northwind Traders

Physical Active Directory Topology

Active Directory
Site

Lead-in
Take the next few minutes
to read the Northwind
Traders Case Study before
we discuss it.

Moscow

Vancouver
Headquarters
North
America
Atlanta

Asia

Europe
Paris
Rome
Seoul
Cairo

Africa
South
America

Lima

Rio

Cape Town

Brisbane
Australia
Canberra

Note To access the Northwind Traders Case Study, see Case_Studies on your
student compact disc or refer to the Appendix of this workbook.
The purpose of this section is to familiarize students with the
Northwind Traders Case Study—you should not begin the actual
Exchange 2000 design for Northwind Traders at this point. No
additional discussion is required at this point.
For Your Information
The text on this page is not
printed in the student
workbook. It is intended to
provide you with several
ideas for encouraging
students to read the case
study.

There are a number of ways to approach this optional activity. Some
suggestions include:
Student presentations. Group students into pairs and ask each pair to
review a portion of the case study and then present that portion to the
class. Classes vary, so make sure that your students are comfortable

with making a presentation in front of the class. Listen carefully to each
presentation to ensure that the students stick to the topic and to help
them to avoid their natural inclinations to design Exchange 2000 for
their particular topic area. When each student has finished making his
or her presentation, discuss any major points that may have been
missed. If you choose to implement this approach, emphasize that the
students will need to be familiar with the entire case study in order to
be successful in the labs.
Instructor presentation. Create a summary of the important facts in the
case study, and present your summary to the class. Unless you are very
certain that you are covering every important fact, be careful not to
imply that you are doing so.
Question and answer session. Ask specific questions regarding each
portion of the case study. Unless you are very certain that you are
covering every important area of the case study, be careful not to imply
that you are doing so.


Module 1: Introduction to Designing Exchange 2000 for the Enterprise

13

Activity: Reading the Fourth Coffee Case Study
Topic Objective
To give the students an
opportunity to read the
Fourth Coffee case study.

Lead-in
Take the next few minutes

to read the Fourth Coffee
case study before we
discuss it.

Portland, OR

Buffalo, NY

San Diego, CA
Dallas, TX
Miami, FL

Note To access the Fourth Coffee Case Study, see Case_Studies on your
student CD or refer to the Appendix of this workbook.
The purpose of this section is to familiarize students with the Fourth
Coffee Case Study—you should not begin the actual Exchange 2000
design for Fourth Coffee at this point. No additional discussion is
required at this point.
For Your Information
The text on this page is not
printed in the student
workbook. It is intended to
provide you with several
ideas for encouraging
students to read the case
study.

There are a number of ways to approach this optional activity. Some
suggestions include:
Student presentations. Group students into pairs and ask each pair to

review a portion of the case study and then present that portion to the
class. Classes vary, so make sure that your students are comfortable
with making a presentation in front of the class. Listen carefully to each
presentation to ensure that the students stick to the topic and to help
them avoid their natural inclinations to design Exchange 2000 for their
particular topic area. When each student has finished making his or her
presentation, discuss any major points they may have missed. If you
choose to implement this approach, emphasize that the students will
need to be familiar with the entire case study in order to be successful
in the labs.
Instructor presentation. Create a summary of important facts in the case
study, and present your summary to the class. Unless you are very
certain that you are covering every important fact, be careful not to
imply that you are doing so.
Question and answer session. Ask specific questions regarding each
portion of the case study. Unless you are very certain that you are
covering every important area of the case study, be careful not to imply
that you are doing so.


14

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

Using the Job Aids in This Course
Topic Objective
To explain the function of
the job aids in this course.

Decision Trees or Flow Charts

Decision Trees or Flow Charts

Lead-in
In this course, you will use
job aids in conjunction with
the case studies to make
design decisions during the
labs.

Groups
Groups

Active Directory Groups
Active Directory Groups

Exchange 2000 & DS Topology Calculator
Exchange 2000 & DS Topology Calculator

Service Solution Change Request
Service Solution Change Request

In the labs for this course, you will use job aids in conjunction with case studies
to make design decisions. You will use the following types of job aids:
Make sure the students
understand that they can
also use the job aids outside
the classroom in an actual
design environment.

!"

Decision trees or flow charts. You can use these job aids to make design
decisions about the configuration of Exchange 2000. Each decision tree or
flow chart consists of a series of questions regarding design points. Each
answer leads toward the appropriate design decision. Decision trees or flow
charts are used in module 3, “Designing an Administrative Plan,” module 4,
“Designing a Routing Topology,” module 5, “Designing a Public Folder
Strategy,” and module 6, “Designing a Security Strategy.”

!"

Active Directory Groups. This job aid is a table you can use to determine
when to use domain local groups, global groups, and universal groups in a
single domain environment or in a multiple domain environment. This job
aid is used in module 2, “Analyzing Active Directory for Exchange 2000.”

!"

Microsoft Exchange 2000 & DS Topology Calculator. This job aid is a
Web-based calculator that uses the user profile information provided in the
spreadsheet to calculate the number of domain controllers and global
catalog servers that a company requires. You can also use it to identify the
number of bridgehead servers, front-end servers, and mailbox servers that
you will need in your environment, based on the level of performance that
you expect to achieve on each of those servers. This job aid is used only in
module 7, “Planning Server Roles and Placement.”

!"

Service Solution Change Request. This job aid is a form that you will

complete by using information from module 8, “Designing a Management
and Operations Plan.” Completing this form is one step in the process of
implementing a change plan.


Module 1: Introduction to Designing Exchange 2000 for the Enterprise

15

Performing the Labs in This Course
Topic Objective
To explain how the labs are
structured in this course.

C ase
Study

Lead-in
In each module’s labs,
except for module 1, you
use the case study first, and
then the job aid.

Identifying Decision Criteria
Identifying Decision Criteria
Using Job Aid
Using Job Aid
Hands-On
Hands-On

With the exception of module 1, in which Lab A is a hands-on lab, the labs in
this course are structured as follows:
!"

The first exercise in Lab A typically uses the relevant case study to identify
the design criteria for the appropriate module topic. For example, in Lab A
of module 3 you review the Northwind Traders Case Study to identify all of
the information that is relevant to designing administrative group boundaries
and delegating administrative access.

!"

The remaining exercises in Lab A typically use the relevant job aids to
apply the information that you gathered during the first exercise. For
example, in Lab A of module 3 you use two job aids to design
administrative group boundaries and administrative roles.

!"

Subsequent labs are typically hands-on labs in which you apply to the
classroom environment the design decisions that you made while working
with the case study and the job aids. After your design decisions are
implemented, you can proceed to test them.

Note There are several differences between the environment described in the
Northwind Traders Case Study and the actual classroom setup. These changes
are discussed in the following topic.


16

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

# Classroom Setup
Topic Objective
To explain how the
classroom was set up, and
to clarify the differences
between the classroom
setup and the Northwind
Traders environment.

!

How the Classroom is Set Up

!

Differences Between the Classroom Setup and the
Northwind Traders Environment

Lead-in
There are some differences
between the way the
classroom is set up and the
Northwind Traders
environment.

It is important that you understand how the classroom is set up, and the
differences between the classroom setup and the Northwind Traders

environment.


Module 1: Introduction to Designing Exchange 2000 for the Enterprise

17

How the Classroom is Set Up
Topic Objective
To explain how the
classroom is set up for this
course.

VAN-GC

nwtraders.msft

DNS server for entire classroom

Lead-in

North
America

The instructor computer
(VAN-GC) is in the root
domain of the
nwtraders.msft forest.

Europe

Asia

VAN-PF1 (DC & GC)

PAR-PF1 (DC & GC)

MOS-PF1 (DC & GC)

VAN-MBX1 (Member)
VAN-FE1 (Member)

PAR-MBX1 (Member)
PAR-FE1 (Member)

MOS-MBX1 (Member)
MOS-FE1 (Member)

VAN-FE2 (Member)

PAR-FE2 (Member)

MOS-FE2 (Member)

namerica.nwtraders.msft
South
America

europe.nwtraders.msft

asia.nwtraders.msft

Africa

South
Pacific

LIM-PF1 (DC & GC)

CAP-PF1 (DC & GC)

CAN-PF1 (DC & GC)

LIM-MBX1 (Member)
LIM-FE1 (Member)

CAP-MBX1 (Member)
CAP-FE1 (Member)

CAN-MBX1 (Member)
CAN-FE1 (Member)

LIM-FE2 (Member)

CAP-FE2 (Member)

CAN-FE2 (Member)

samerica.nwtraders.msft

africa.nwtraders.msft

spacific.nwtraders.msft

The classroom is set up so that the instructor computer (VAN-GC) is in the root
domain of the nwtraders.msft forest, and so that there is only one Active
Directory site for the entire classroom. All other computers in the classroom are
student computers. Administrative groups, administrative permissions, and
server roles are set up in the classroom as follows:
!"

Each computer (except the instructor’s computer) is a member of the
administrative group for its respective domain.

!"

Exchange Full Administrator permissions have been delegated to all domain
administrator accounts.

!"

Each server performs several different server roles.

Computer, Domain, and Server Role Configuration
The following table lists and describes the computers, domains, and server roles
that have been configured in the classroom.
Computer

Domain

Server role

VAN-GC

NWtraders

Domain controller and global catalog server
in nwtraders.msft

VAN-PF1

NAmerica

Domain controller and global catalog server
in namerica.nwtraders.msft

VAN-MBX1

NAmerica

Member server in namerica.nwtraders.msft

VAN-FE1

NAmerica

Member server in namerica.nwtraders.msft

VAN-FE2

NAmerica

Member server in namerica.nwtraders.msft

LIM-PF1

SAmerica

Domain controller and global catalog server
in samerica.nwtraders.msft

LIM-MBX1

SAmerica

Member server in samerica.nwtraders.msft

LIM-FE1

SAmerica

Member server in samerica.nwtraders.msft


18

Module 1: Introduction to Designing Exchange 2000 for the Enterprise

(continued)
Computer

Domain

Server role

LIM-FE2

SAmerica

Member server in samerica.nwtraders.msft

PAR-PF1

Europe

Domain controller and global catalog server
in europe.nwtraders.msft

PAR-MBX1

Europe

Member server in europe.nwtraders.msft

PAR-FE1

Europe

Member server in europe.nwtraders.msft

PAR-FE2

Europe

Member server in europe.nwtraders.msft

CAP-PF1

Africa

Domain controller and global catalog server
in africa.nwtraders.msft

CAP-MBX1

Africa

Member server in africa.nwtraders.msft

CAP-FE1

Africa

Member server in africa.nwtraders.msft

CAP-FE2

Africa

Member server in africa.nwtraders.msft

MOS-PF1

Asia

Domain controller and global catalog server
in asia.nwtraders.msft

MOS-MBX1

Asia

Member server in asia.nwtraders.msft

MOS-FE1

Asia

Member server in asia.nwtraders.msft

MOS-FE2

Asia

Member server in asia.nwtraders.msft

CAN-PF1

SPacific

Domain controller and global catalog server
in spacific.nwtraders.msft

CAN-MBX1

SPacific

Member server in spacific.nwtraders.msft

CAN-FE1

SPacific

Member server in spacific.nwtraders.msft

CAN-FE2

SPacific

Member server in spacific.nwtraders.msft


Module 1: Introduction to Designing Exchange 2000 for the Enterprise

19

Differences Between the Classroom Setup and the Northwind
Traders Environment
Topic Objective

Classroom Setup:

To explain the differences
between the way that the
classroom is set up and the
way that the Northwind
Traders case study is set
up.

Single Active Directory
forest with multiple
domains and one
Active Directory site for
the entire classroom

Lead-in

Northwind Traders
Environment:

Up to six regional offices,
each with an IT group

The Northwind Traders case
study divides the single
forest into two sites per
domain, while the classroom
is set up as a single forest
with a single site that spans
multiple domains.

Exchange 2000 deployed
in the classroom

Single Active Directory
forest with two sites per
domain
Six regional offices and six
additional offices
Exchange 2000 has not
been deployed

There are several significant differences between the way that the classroom is
set up and the way that the Northwind Traders environment is set up, which
were necessary to accommodate a classroom environment. These differences
are presented in the following table.
Item

Classroom setup

Northwind Traders environment

Active Directory
design

A single Active Directory
forest that has multiple
domains. All classroom
computers are in the same
Active Directory site.

A single Active Directory forest
that is divided into multiple sites
(two sites per domain).

Office location

Up to six regional offices,
each with an IT group.

Six regional offices and six
additional offices.

Exchange 2000

Already deployed.

Not yet deployed. (In the case
study you have been hired to help
design the Exchange 2000
organization.)

Note Because of the classroom setting, this setup is limited in ways that are not
completely reflective of a real-world Exchange 2000 environment. For
example, the public folder servers in each classroom domain are also the
domain controllers and global catalog servers for that domain. You should keep
in mind that the Northwind Traders case study requires a separate, dedicated
server for each of these server roles.