100 MẪU THƯ TIẾNG ANH THƯƠNG MẠI

Làm thế nào để viết thư tiếng anh thương mại?
Cấu trúc của một bức thư tiếng anh thương mại, gồm có 3 phần:


Chào hỏi ( Salutation)



Nội dung ( body)
Kết luận ( Conclusion)



1. Chào hỏi ( Salutation)


Đã biết tên người nhận: Dear Mr/Ms/Mrs…

Ex: Dear Mr. Tom, Dear Ms.Linh, Dear Mrs.Hoa


Chưa biết tên người nhận: Dear sir/madam

2. Nội dung (Body)


Đưa ra lý do viết thư:

+Thank you for sending email to us – Cảm ơn vì đã gửi email tới chúng tơi
+ I am writing this letter to inform you that… – Tôi viết thư naỳ để thông
báo với anh/chị rằng…



To confirm…- để xác nhận



To request about …- để yêu cầu

+ I would like to inform you that…- Tôi muốn thông báo với anh/chị rằng…
+ In reply to your request…- Tôi xin trả lời yêu cầu của anh/chị…


Trường hợp muốn đề cập nội dung email trước đó:

+ Thanks for your prompt reply – Cảm ơn vì phản hồi sớm của anh/chị
+ With reference to you email sent …(date). Regarding to your email
requesting for..- Như email đã gửi ngày…..Liên quan đến yêu cầu trong
email của anh/chị về…


+ According to our meeting yesterday…- Theo như cuộc họp của chúng ta
ngày hôm qua…
+ Based on our previous conversation… – Dựa trên cuộc hội thoại trước…


Trường hợp muốn đề nghị hay yêu cầu vấn đề:

+ We look forward to receiving…- Chúng tôi mong chờ nhận được…
+ Could you please send me…- Anh/chị vui lịng gửi cho tơi…
+ I would like to receive…- Tôi muốn nhận…

+ I would be grateful if you could …- Tôi lấy làm biết ơn nếu anh/chị có
thể…
+ Could you please provide me…- Anh/chị có thể cung cấp cho tôi…
+ I would like to request you to…- Tôi muốn yêu cầu anh/chị…


Trường hợp thông báo:

+ I am pleased to announce that…- Tôi rất vui khi thông báo rằng…
+ I would like to inform that…- Tôi muốn thông báo rằng…
+ You will be pleased to learn that…- Anh/chị sẽ rất vui khi biết được
rằng…
+ I am afraid it would not be possible that…- Tôi e là không thể…
+ I would like to express my dissatisfaction with…- Tôi muốn bày tỏ sự
khơng hài lịng của tơi với…


Trường hợp đưa ra lời đề nghị giúp đỡ:

+ Would you like me to…? – Anh/chị có muốn tơi…?
+ Please do not hesitate to ask/ contact me…- Đừng ngần ngại hỏi/liên hệ
với tôi…


Trường hợp đưa ra lời hứa hẹn:

+ I will contact you again – Tôi sẽ liên lạc với anh/chị lần nữa
+ I will reply you as soon as possible – Tơi sẽ trả lời anh/chị ngay khi có thể

+ Please contact me soon – Vui lòng liên lạc với tơi sớm


Trường hợp thơng báo về file đính kèm và kết thúc nội dung:

+ Thanks for your help/ consideration – Cảm ơn sự giúp đỡ/xem xét của
anh/chị
+ Please find attached…- Vui lịng tìm…
+ Please see the enclosed file of…- Vui lịng xem file đính kèm …
+ I enclosed the file as below…- Tơi đã đính kèm tài liệu dưới đây…
3. Kết luận (Conclusion)
+ We are looking forward to hearing from you
+ Best regards – Thân ái
+ Your sincerely – Trân trọng
Một số chú ý khi viết thư tiếng anh thương mại không thể bỏ qua:
– Không được dùng các từ viết tắt
Ex: I am thay vì dùng I’m; We would thay vì dùng We’d,..


Sử dụng ngơn ngữ trang trọng: would, could, please, sir/madam,…



Nội dung súc tích, đề cập vào vấn đề chính
Đảm bảo cấu trúc 3 phần: Mở đầu, nội dung, kết luận



Sample Business Letters (1-100)
(Sample Business Letters are listed in Alphabetical Orde)

Disclaimer: Be aware that some of these sample letters have legal, financial,
or other implications. If you are not sure about the use of any letter, consult
with an appropriate professional first.


Index
1. 10-Day Notice Before Collections on Delinquent Account
2. 30-Day Notice to Quit
3. Acceptance of Counter Proposal
4. Acceptance of Order With Delivery in Lots
5. Acceptance of Purchase Security Agreement
6. Acceptance of Resignation
7. Acknowledged Receipt of Goods
8. Acknowledged Resignation
9. Acknowledgement and Acceptance of Order
10. Acknowledgement from Publisher, Comments Referred to Author
11. Acknowledgement of Application
12. Acknowledgement of Cancellation of Backorder
13. Acknowledgement of Change in Meeting Date
14. Acknowledgement of Customer Praise of Employee
15. Acknowledgement of Letter
16. Acknowledgement of Merchandise Returned for Repair
17. Acknowledgement of Modified Terms
18. Acknowledgement of Notification of Lease Transfer
19. Acknowledgement of Receipt (Documents)
20. Acknowledgement of Receipt of Estimate
21. Acknowledgement of Request for Bid, Confirmation of Deadline
22. Acknowledgement of Unsolicited Idea
23. Acknowledgement of Warranty and Instruction for Product Return

24. Acknowledgment of Correspondence Indicating Postal Delay
25. Advance Notice of Out of Business Sale


26. Affidavit for Lost, Stolen, Destroyed Stock Certificate
27. Affidavit of No Lien
28. Agreement to Compromise Debt
29. Agreement to Extend Debt Payment
30. Amendment to Lease
31. Announcement of Additional Location
32. Announcement of Business Name Change
33. Announcement of Catalog Price Reductions
34. Announcement of Change of Address
35. Announcement of Change of Address for Billing
36. Announcement of Clearance Sale
37. Announcement of Free Delivery Limitations Change
38. Announcement of New Area Representative
39. Announcement of New Area Representative Visit
40. Announcement of New Business Opening
41. Announcement of New Discount
42. Announcement of New Pricing Policy
43. Announcement of New Shipment Arrival
44. Announcement of Partnership Buyout
45. Announcement of Price Increase
46. Announcement of Price Reduction
47. Announcement of Special Discount Offer
48. Apology & Proposal on Overshipped Merchandise
49. Apology After Cancellation of Order
50. Apology and Replacement of Damaged Goods
51. Apology and Request for Extension of Time to Deliver Goods

52. Apology and Tender of Compensation


53. Apology for Accounting Errors and Past Due Notices
54. Apology for Delay of Refund
55. Apology for Delayed Response & Request for Meeting
56. Apology for Not Crediting Payment
57. Apology for Not Crediting Payment from Prompt Payer
58. Apology for Overshipment
59. Apology for Poor Service Rating on Customer Questionnaire
60. Apology to Customer for Accounting Error
61. Apology to Receiver of NSF Check
62. Application for License
63. Appointment for Employment Interview and Testing
64. Appointment for Testing
65. Assignment
66. Assignment and Transfer of Stock Certificate
67. Assignment of a Claim for Damages
68. Assignment of Accounts Receivable (With Non-Recourse)
69. Assignment of Accounts Receivable (With Recourse)
70. Assignment of Contract
71. Assignment of Copyright
72. Assignment of Deed of Trust
73. Assignment of Income
74. Assignment of Lease
75. Assignment of Lease
76. Assignment of Lien
77. Assignment of Literary Property
78. Assignment of Security Interest
79. Assignment of Trademark

80. Assignment of Trademark
81. Authorization
82. Authorization to Direct Bill for Corporate Guest
83. Bid for the Purchase of Real Property (Probate)
84. Bill of Sale
85. Bill of Sale (with Warranty of Title)
86. Business Credit Application
87. Business Credit Application Form
88. Certificate of Abandonment of Fictitious Business Name
89. Certificate of Installation, Leased Equipment
90. Certification of Satisfaction of Lien
91. Change of Address Awaiting Refund
92. Charge Account Credit Limit Raise Notification
93. Charge Account Terms and Conditions Form
94. Charge Back Application of Discount on Delayed Shipment
95. Collateral Decision, Request for Preparation of Loan Documents
96. Collections Follow-Up on Release of Pending Order
97. Collections Report on Current Status of Debt
98. Commendation
99. Commendation and Refusal of Request for Raise
100. Commercial Account Analysis Form

1.


10-Day Notice Before Collections on Delinquent Account

Dear

I have written to you several times over the past three
months requesting an explanation on why you have failed
to bring your account with us current.
By ignoring these requests, you are damaging the
excellent credit record you had previously maintained
with our company. In addition, you are incurring
additional expense to yourself and to us.
Unless I hear from you within ten days, I will have no
other choice but to turn your account over for collection.
I am sorry that we must take such drastic action but I am
afraid you leave us no alternative. You can preserve
your credit rating by remitting your check today for the
amount stated above.

2.

30-Day Notice to Quit


NOTICE TO QUIT

TO _________________________, Tenant in possession:
Take notice that your month to month tenancy of the
herein described premises is hereby terminated at the
expiration of 30 days after service of this notice on you,
and that you are hereby required to quit and on said date
deliver up to me the possession of the premises now held
and occupied by you under such tenancy.

Said premises are known as:

__________(name of building)__________
__________( address )__________
__________(city, state, zip)__________

This is intended as a 30 days' notice to quit, for
the purpose of terminating your tenancy aforesaid.


Dated: __________________
______________________
Landlord

3.
Acceptance of Counter Proposal

Dear
Your counter proposal on the above referenced project
has been reviewed and is acceptable in its entirety.
We are enclosing an executed copy of the agreement along
with two copies for your files.
We are enthusiastically looking forward to this project
and are pleased about having the opportunity to work
together.


4.
Acceptance of Order With Delivery in Lots
ACCEPTANCE OF ORDER WITH
DELIVERY IN LOTS

Date: _

To: _ (Customer)

We acknowledge acceptance of your order as per your order
of _, 19_. The goods will be shipped to you in the following
lots: (Specify lots and delivery schedule)
_
We request that payment be made as each lot is received.

Very truly,
_______________________________


5.
Acceptance of Purchase Security Agreement
Dear
Attached is an accepted copy of your Purchase Security
Agreement for the (specify equipment).
There are (number) remaining quarterly payments. Your
first quarterly payment will be due on (date) , and
we will mail you an invoice for it approximately one month
prior to that date. Please return the remittance portion
of the invoice with your check.
Under the Agreement, this contract is non-cancelable during
the term of the contract. The balance, however, can be paid
off at any time prior to the expiration of the contract.
We would like to take this opportunity to express our
appreciation for your business. If you have any questions
concerning your contract, or if we can be of service to you

in any way, please let us know.

6.
Acceptance of Resignation


Dear
It is with deep regret, that we accept your resignation
as (position) of the (organization)
We can appreciate the demands that this position has placed
on you, and appreciate all of the fine contributions you
have made as (position)


7.
Acknowledged Receipt of Goods
ACKNOWLEDGED RECEIPT OF GOODS

The undersigned hereby acknowledges receipt and delivery
of the goods described on the annexed list or invoice and
further acknowledges that said goods have been inspected and
are without defect.
Signed under seal this _ day of _, 19_.

_____________________________


8.
Acknowledged Resignation
ACKNOWLEDGED RESIGNATION

Date: _

To: _


_:

Please be advised that the undersigned hereby resigns as
_, of the corporation effective upon acceptance.
Please acknowledge acceptance of said resignation on
behalf of the corporation.

Very truly,

_______________________________

The foregoing has been accepted pursuant to vote of the
directors/stockholders of the corporation effective _, 19_.


_______________________________
For the corporation

9.
Acknowledgement and Acceptance of Order
ACKNOWLEDGEMENT AND ACCEPTANCE
OF ORDER

Date: _

To: _ (Customer)


We are in receipt of your order as contained in the
attached purchase order form.
We confirm acceptance on said order subject only to the
following exceptions: (Describe)

_

On exceptions noted, we shall assume you agree to same
unless objection is received within ten days of receipt of
this notice.
Thank you for your patronage.

Very truly,


_______________________________

10.

Acknowledgement from Publisher, Comments Referred to Author

Dear
Thank you for your comments. A copy of your letter has
been forwarded to the author for his response. I am
sure you will be hearing from him in the near future.
I am pleased that you found our article informative and

hope that you will continue to read our publication.
Should you have any comments or questions in the future,
please do not hesitate to write to this office.
We value our readership and are proud to have you as a
member of our family of subscribers.


11.

Acknowledgement of Application
ACKNOWLEDGEMENT OF APPLICATION

Date: _

To: _ (Applicant)

We appreciate your interest in being employed by our firm.


We regret to inform you, however, that the available
position(s) has been filled, and we cannot give your
application further consideration at the present time.
Your application will be kept on file for future reference
should an opening arise.

Very truly,

_______________________________
12.
Acknowledgement of Cancellation of Backorder

Dear
We have received your letter acknowledging receipt of
the items we mailed to you and noticing us to cancel
shipment of your order for those items which are back
ordered.


We will be issuing you a refund as soon as we have
completed the necessary paperwork for your account.
We would like to take this opportunity to thank you for
shopping through (name) Our new (specify)
catalog should be arriving at your home shortly, and I
believe you will be pleased by some of the beautiful
choices our buyers have made this season.
Thank you for your patience and understanding and for
providing us with the opportunity to be of service to you.

13.
Acknowledgement of Change in Meeting Date

Dear
Pursuant to your request, we have changed your meeting
with (name of individual) to (time), on (date)

We are pleased to be able to accommodate you in this
manner, and (name of individual) will be looking forward
to your meeting on this newly appointed date.

14.
Acknowledgement of Customer Praise of Employee

Dear
Thank you for your kind letter regarding your exceptional
treatment by one of our employees. A copy of your letter
has been forwarded to the personnel department and will be
included in the employee's file.
So seldom is it that a customer takes the time to write a
letter of appreciation, that I feel moved to reward your
initiative.
Please accept the enclosed certificate, which, when
presented, will entitle the bearer to a ten percent
discount on the merchandise being purchased at that time.
This is but a small token of our appreciation of customers
such as you, upon whose satisfaction we have been allowed
to grow and prosper in this highly competitive marketplace.
Again, on behalf of our entire organization, a heart-felt
thank you.


15.

Acknowledgement of Letter

Dear
Because Mr. Jones is out of the office for the next two
weeks I am acknowledging receipt of your letter dated
May 20, l983. It will be brought to his attention

immediately upon his return.
If I may be of any assistance during Mr. Jones' absence,
please do not hesitate to call.
16.

Acknowledgement of Merchandise Returned for Repair

Dear
The (product name and model number) that you
mailed to us for repair was received on (date)