21 nguyên tắc vàng của nghệ thuật lãnh đạo

J

O

H

N

C

.

MAXWELL

N

G

U

Y

E

N

T

A

C

V

A

N

G

u.
v VGHE THUAT LANH DAO

o
9

T h e

21

Irrefutable L a w s

o f

Leadership

LO NHA XUAT BAN LAO DONG-XA HOI


21 nguyen tdc vang ciia nghe
thuat kinh dao ket hpp nhiing

kien thiic ma John C. Maxwell
tich luy tir thanh cong ciing nhir
sai lain cua ban than voi nhung
quan sat va phan tich ve cac linh
vuc kinh doanh. chinh tri. the
thao. ton giao. quan su... Do la
nhiing nguyen tac anh huong
mot each can ban tai hieu qua
ca nhan va to chiic. dong thoi
cho thay "thanh bai deu do lanh
dao". nhu Maxwell timg noi.
Hay kham pha tai sao...
• Henry Ford suyt dua cong
ty minh loi pha san;
• mot so doanh nghiep nhan
duo-c rat nhieu von dau tu
mao hiem trong khi nhung
doanh nghiep khac thi
• khong;
cong nuang Diana dupe
hang trieu nguoi yeu men,
con phu quan ciia ba khong
thuyet phuc dirpc ai;
• gia co phicii Coca-Cola van
rat cao, ke ca khi CliO cua
cong ty dot ngiit qua diri:
• so giao dan trong khu vuc
cua inpl muc sir vo danh da
tang tir 700 len 14.000
nguoi trong vong bay nam;

• Nguyen tac Gidi han la
nguyen tac lanh dao quan
trpng nhat.


2

1

NGUYEN TAC VANG
C U A N G H E T H U A T L A N H

DAO

THU VIEN KHOA HOC KY THUAT
BUI)


THE 21 IRREFUTABLE LAWS OF LEADERSHIP
© 1998 and 2007 John C. Maxwell
Allrightsreserved. This Licensed Work published under license.
Vietnamese translation edition published by agreement between THOM
and Alpha Books.
21 NGUYEN TAC VANG CUANGH$ THU^T LANH DAO
Ban quyen tieng Vi^t © 2008 Congty Sach Alpha
Cuon sach duVc xuat ban theo ho*p dong chuyen nhifo"ng ban quyen
INC.va Congty Sach Alpha.
Hoan toan giu;ban quyen.
Khong phan nao trong xuat ban pham nay du'o'c phep sao chip hay ph
hinh thurc nao ho$c bang bat ky phtfemg tien nao, hay dugrc liru gifitrong ca so* da li?u ho$c h§

th3ngtTuyc^p,makhdngc6su'choph6ptru'cfcbangvanban cua Cong tySach Alpha.
Thiet kebla: Tran Van Phuvng
Theo doi ban thao: N6ng Thj Thanh Nga
Lien he ve dich vy ban quyen sach & van h6a pham: Email: copyright®
D
UNGheTIht;p
EN T
HAvTe, H
MUAho§c
SACH
Lien
tac
bA
anYthao
nhgTnHA
caTc I!!
ban djch: Email:
Cac diem can lufu y khi mua sach Alpha:
- Bia in mau tren guYy Couche day, can md, hinh anh r5 net
- Bia 4 c6 tern chong hang gia.
- Ru*)t sach in tren giay Bai Bang rd rang, sac net.
Hay tim mua nhfirng cuffn sach cua Alpha.


2

1

NGUYEN TAC VANG
C U A

N G H E

T H U A T

L A N H

D A O

Dinh Viet Hoa dich

J

O

H

N

C

.

MAXWELL

NELSON BUSINESS

.; KHOA HOC KY THUAT

BUtyJ DIEN

so,.y:v.^su
PHU BAN:


Cuon sach du^c xuit ban trang chuttng trinh b?p tac giua
CONG TY SACK ALPHA

TRUNG TAM PHAT TRl6N DAO TAO QUAN LY
VA ANH NGU*rrD VlfT NAM
I I T D

64B, 001 Can, Ba Dinh, Ha SNpi
o" 8B, Sir Thl§n Chlgu, Phi/dng 7, Qu§n 3, TP Ho Chi Minh
4 722 6236 - Fax: +84-4 722 6237 Tel: +84-8 932 0600 - Fax : +84-8 884 0681
ill:
Email:
Ute:
Website :


LOI GIOI THIEU
Ve john C. Maxwell vd bo sdch lanh dao cua dng

J

ohn C. Maxwell la guru, chuyen gia va bac thay noi tieng

nhat the gidi ve nghe thuat lanh dao voi tren 13 trieu ban
sach ban ra tren khap hanh tinh, cung nhu Phillip Kotler la
guru, bac thay ve marketing hay Michael Porter ve chien

luoc kinh doanh. Hang nam, ong duoc moi toi noi chuyen
tai cac cong ty hang dau trong danh sach Fortune 500, voi
nhieu nha lanh dao chinh phii tren the gidi va nhung to
chuc nhu Hoc vien Quan su Hoa Ky 6 West Point.

Cac tac pham cua ong duc/c danh gia rat cao va duoc xep
trong danh sach ban chay nhat tren cac tap chi nhu New York
Times, Wall Street Journal, Business Week va Maxwell la mot
trong 25 tac gia ndi tieng nhat tren Amazon. Nhung cuon
sach da ban tren 1 trieu ban ciia dng gdm The 21 Irrefutable
Laws of Leadership, Developing the Leader Within You va The 21
Indispensable Qualities of a Leader.
Nham muc tieu dua cac tac pham cd gia tri den vdi ngudi
Viet Nam, khdng chi cho cac nha quan ly, nha lanh dao ma
cho tat ca nhung ai mong mudn minh phat trien hon nua,
Alpha Books lua chon dich va xuat ban cac cuon sach hay
nhat ciia John C. Maxwell.
-5-


21 NGUYEN TAC VANG.
Vdi vai trd la Trung tam phat trien dao tao quan ly, ITD
/iet Nam tin tudng rang tac pham va tu tudng ciia dng se
;iiip chiing ta hoan thien va thanh cdng hon.
Xin tran trong gidi thieu vdi dpc gia.
ITD Viet Nam va Alpha Books

-6-

MUC LUC

LOI GIOI THIEU 5
MUC LUC

7

LOI MO DAU

11

1. NGUYEN TAC GIOI HAN 15
Kha nang lanh dao quyet dinh cap do hieu qua
2. NGUYEN TAC ANH HUONG 29
Thudc do chinh xdc nhat ciia nghe thuat lanh dao Id anh hudng
3. NGUYEN TAC TIEN TRINH 43
Ndng lite lanh dao phat Men timg ngay,
khdng phai ngay mot ngay hai
4. NGUYEN TAC HANG HAI

59

Ai ciing cd the ldi tau, neu cd ngudi chi huy lap hdi trinh
-7-


21 NGUYEN TAC VANG...
5. NGUYEN TAC E. F. HUTTON 73
Khi nhd lanh dao thuc thu len tieng, moi nguoi deu lang nghe
6. NGUYEN TAC NEN TANG 89

Niem tin la nen tang cua su lanh dao
7. NGUYEN TAC TON TRONG 105
Moi ngudi tudn theo nhd lanh dao manh me ham minh
8. NGUYEN TAC TRUC GLAC 119
Nhd lanh dao danh gid duoc tat cd moi dieu
bang khuynh huong lanh dao
9. NGUYEN TAC HAP DAN 133
Ban thu hut ngubi tuong dong vdi minh
10. NGUYEN TAC KET NOI 147
Nhd lanh dao phai thu phuc long ngudi trudc khi
bat tay vdo cong viec
11. NGUYEN TAC THAN TIN 161
Tiem ndng ciia mqt nhd lanh dao do
nhung ngudi thdn tin nhat quyet dinh

-8-


MUCLUC
- 12. NGUYEN TAC CHIA SE QUYEN LUt 177
Chi nhd lanh dao vung vang moi san sdng chia se quyen luc
13. NGUYEN TAC TAI TAO

193

Dao tao lanh dao bang mot nhd lanh dao
14. NGUYEN TAC TIN CAY 205
Moi ngudi tin cay nha lanh dao trudc khi tin cdy tdm nhin
15. NGUYEN TAC CHIEN THANG 219
Nhd lanh dao ludn tim ra con dudng chien thdng cho cd doi

16. NGUYEN TAC DONG LUC 237
Dong luc Id tri ky cua lanh dao
17. NGUYEN TAC UU TIEN 253
Nhd lanh dao hieu rang
hanh dong khdng nhat thiet Id hoan thanh
18. NGUYEN TAC HY SINH 265
Nhd lanh dao phai biet liti detien
19. NGUYEN TAC THOI CO

279

77101 diem cung quan trong nhu cdng viec va dia diem
-9-


21 NGUYEN TAC VANG...
20. NGUYEN TAC PHAT TRIEN BUNG NO 293
Be cong them, hay lanh dao cap dudi Be nhan len, hay lanh dao thu linh
21, NGUYEN TAC DI SAN 305
Gid tri cao nhat cua nhd lanh dao duoc do bdng su kethita
KET LUAN 320
LOI DICH GIA 322

— 10 —


LOI

M

6

D A U

T o i co may man duoc giang day ve lanh dao tren khap
nude My va the giai, va thuong co co hoi noi chuyen
vdi nhung ngudi tham gia cac cuoc hpi thao cua toi. Trong
gid nghi ciia mdt budi hpi thao gan day d My, mpt ngudi
dan ong gan sau muoi tuoi ma tdi da timg gap vai nam
trudc da den ndi chuyen vdi toi. Ong xie't chat tay tdi va
hiing hon noi: "Cac nguyen tac lanh dao nay da khieh cupc
song ciia tdi thay doi. Nhung that su tdi da udc duoc nghe
dng ndi tir hai muoi nam trudc."
"Khdng, khdng dau." Tdi cd'nen cudi.
"Y dng la gi a? Tdi da dat duoc nhieu thii hon! Neu hai
muoi nam trudc, tdi biet nhung nguyen tac lanh dao nay,
cd khi tdi da cd dupe vi the khac trong cupc song. Nhung
nguyen tac lanh dao ciia ong cho tdi tam nhin xa, cho tdi
khat khao hpc nhieu hon ve lanh dao va dat dupe muc
tieu. Neu tdi dupe hpc dieu nay tu hai muoi nam trudc,
tdi da lam dupe mpt dieu ma tdi chua tung mo bao gid."
Ong bpc bach.
—11 —


21 NGUYEN TAC VANG.
"Co the ong se thanh cong" Toi tra loi. "Nhung hai muoi
nam trudc, toi khong the day ong nhung nguyen tac do. Toi
da danh ca cuoc ddi minh de hpc tap, ap dung nhung
nguyen tac lanh dao cho rieng minh."

Khi toi viet cuon sach nay, tdi da 51 tuoi. Tdi cd 30 nam
trai qua nhung vi tri lanh dao chuyen nghiep. Toi da thanh
lap bdn cong ty, va danh thdi gian, nghi luc lam viec, tao ra
nhung anh hudng tich cue den cupc sdng ciia moi ngudi.
Nhung tdi cung da tung co rat nhieu sai lam trong ddi nhieu hon tat ca nhung nguoi ma toi biet. Moi thanh cdng
va that bai deu la bai hpc vo gia trong nhung gi ma tdi muon
hudng den...
Cudn sach la cau tra ldi ciia toi vdi nhung cau hdi thudng
gap. Toi da mat ca ddi minh de hpc 21 Nguyen tdc vang cua
nghe thuat lanh dao. Mong mudn ciia toi la truyen dat nhung
nguyen tac do that don gian, rd rang.
Mpt trong nhung dieu quan trpng ma tdi tung hpc dupe
trong nhung nam thang lam lanh dao dd la: Lanh dao la
lanh dao. Cho du ban d dau, lam gi, du thdi gian thay ddi,
du cong nghe phat trien, dii su khac biet ve van hda, nhung
nguyen tac lanh dao that su van giu nguyen gia tri.
Khi ban doc npi dung ciia cudn sach, tdi rat mong ban co
the ghi nhd nhung dieu nay:
1. Cac nguyen tac cd the hpc dupe: Co mpt so nguyen tac
d l hieu va de ap dung, con nhung nguyen tac khac
thi khdng;
— 12 —


LOI MO DAU
2. Cac nguyen tac co the dung dpc lap: Moi nguyen tac bo
sung cho nguyen tac khac, nhung chung dung dpc lap
voi nhau;
3. Cac nguyen tac deu co tac dung: Ap dung cac nguyen tac
do, moi nguoi se theo ban. Neu khong, ban se that bai va

khong the lanh dao nguoi khac;
4. Cac nguyen tac la nen tang ciia lanh dao: Khi ban da hpc
dupe nhung nguyen tac nay, ban can phai thuc hanh va
ap dung trong cupc song.

-13-



1

NGUYEN T A C GIOI H A N
Khd nang lanh dao quyet dinh
cap do hieu qua

T

di thuong xuyen mo man cac cupc dien thuyet ve nghe

thuat lanh dao bang viec giai thich Nguyen tac Gidi
han, vi nguyen tac nay giup moi nguoi hieu dupe gia tri cua
viec lanh dao. Neu nhu ban nam duoc nguyen tac nay, ban
se nhan thay anh hudng Idn lao cua viec lanh dao trong mpi
linh vuc ciia cupc sdng. Chinh vi vay, nang luc lanh dao duoc
vi nhu gidi han xac dinh muc dp hieu qua cua mpt ngudi.
Kha nang lanh dao cua mpt ngudi cang thap, thi gidi han dd
cang khdng cao. Kha nang lanh dao cang cao thi su anh
hudng ciia ngudi dd cang Idn. Vi du, neu kha nang lanh dao
-15-

21 NGUYEN TAC VANG.
ciia ban dat diem 8, tam anh huong ciia ban khong bao gid
vupt diem 7. Neu kha nang lanh dao ciia ban chi dat diem 4
thi tam anh hudng ciia ban se khong bao gid cao hon diem 3.
Kha nang lanh dao ciia ban cao hay thap se xac dinh kha
nang tac ddng va sue anh hudng ciia to chiic ban lanh dao.
Tdi xin minh hoa cho Nguyen tac Gidi han bang mdt cau
chuyen nhu sau: Nam 1930, hai anh em tre tuoi Dick va
Maurice tu New Hampshire den California de tim kiem Giac
mo ngudi My. Hp vira tot nghiep trung hpc va nhan thay
mpt sd'co hpi kinh doanh dien anh d Hollywood.
Chi sau mpt thdi gian ngan, vdi tinh than hang say cdng
viec kinh doanh va hao hung trong nganh cong nghiep giai
tri, hp da nhanh chdng md mpt nha hat tai Glendale, mpt thi
tran each Hollywood nam dam ve phia dong bac. Nhung bat
chap moi no luc, hai anh em van khdng the tao ra lpi nhuan.
Trong sudt bdn nam kinh doanh nha hat, hp khdng kiem ndi
mpt tram dd-la de tra tien thue nha.
MOT CO HOI MOI
Khat vpng thanh cdng ciia hai anh em van rat manh me
va hp kien nhan tim kiem mpt co hpi kinh doanh mdi tot
hon. Cudi ciing, nam 1937, cdng viec kinh doanh ciia hp
cung di vao guong hoat dpng. Hp md mpt nha hang nhd cho
khach lu hanh d Pasadena nam ngay phia ddng Glendale.
Thdi ky nay, dan mien nam California trd nen gin bd chat
che vdi chiec xe ciia minh, khie'n cho van hda cung thay ddi
theo, bao gdm ca cdng viec kinh doanh.
- 16-

NGUYEN TAC GIOI HAN
Nha hang cho khach lfJr hanh la mot hinh thuc kinh
doanh xuat hien tu dau nhung nam 1930 va dan tro nen pho
bien. Thay vi phai vao tan nha hang de an, khach lu hanh co
the lai xe den nhung bai xe rong bao quanh mot nha hang
nho, ngoi trong xe va gpi nguoi phuc vu mang do an ra tan
xe. Do an duoc phuc vu tren dia su Trung Hoa cung vdi cac
do dung bang thuy tinh va kim loai. Day la mpt y tudng hpp
thdi trong xa hdi ciia tdc dp va di chuyen.
Nha hang nho xiu ciia Dick va Maurice da thanh cdng rue
rd. Nam 1940, hp quyet dinh chuyen cong viec kinh doanh tdi
San Bernardino, mdt do thi mdi phat trien ciia ngudi lao ddng
each Los Angeles nam muoi dam ve phia dong. Ho xay dung
nha hang Idn hon va md rpng thuc don, co hi hot dogs (mdn
banh kep xiic xich nong), cac mon ran, den nhung mdn nhu
thit bd nudng, sandwich thit heo, hamburger va cac mdn
khac. Cdng viec kinh doanh ciia hp thanh cong rue ro. Doanh
thu hang nam ciia hp da dat miic 200 nghin do-la va dat dupe
lpi nhuan tdi 50 nghin dd-la moi nam - mpt con so' an tupng
da xep hp vao hang nhung doanh nhan thanh cong nhat
trong khu vuc thdi ky dd.
Nam 1948, nhd true giac, hp thay thdi cupc dang ddi thay
va hp cung can phai ddi mdi cong vifc kinh doanh nha
hang. Hp chuyen tu phuc vu khach lu hanh sang khach bp
hanh. Moi viec cung dupe sap xep suon se. Hp nit ngan thuc
don, ddng thai tap trung nhieu hon vao mon hamburger.
Dia sii, do diing bang thuy tinh, kim loai dupe thay the bang
cac san pham bang giay. Chi phi kinh doanh va gia ban
hang giam xudng. Hp da sang tao ra loai hinh kinh doanh

,
KHOA HOC KY THUAT
BbfJ OIEN
-17s6:.y.y.^3^.
PHU BAN:


21 NGUYEN TAC VANG.
moi co ten He thdng Phuc vu nhanh. Nha be'p gidhg nhu
mdt day chuyen lap rap, trong dd mdi ngudi tap trung vao
mot cdng viec duy nhat vdi toe dd cao. Muc tieu cua ho la
dap ung yeu cau cua khach hang chi trong chua day 30 giay.
Va hp da thanh cdng. Trong nhung nam giua thap nien 1950,
doanh thu da dat tdi dinh diem la 350 nghin do-la. Tu do,
Dick va Maurice da thu dupe lpi nhuan rong mpt tram
nghin do-la moi nam.
Anh em hp la ai vay? Neu d vao thdi ky dd, ban cd the tim
ra nha hang ciia hp khi lai xe tdi goc Dudng 14 cat Duong E d
San Bernardino. O phia trudc ngdi nha nhd hinh bat giac treo
mpt tam bang neon co ddng chu MCDONALD'S
HAMBURGER. Dick va Maurice McDonald da trung so kieu
My, va nhu hp da tung noi, phai chang hp se tiep tuc nhu the?
Khdng phai. McDonald da khdng bao gid vupt xa hon,
bdi vi kha nang lanh dao yeu kem ciia ho da tao ra gidi han
cho kha nang thanh cong ciia hp.
CAU CHUYEN DANG SAU CAU CHUYEN
Cd the ndi anh em nha McDonald cd tai chinh vung manh.
Nha hang ciia hp la mpt trong nhung nha hang cd lpi nhuan
Idn nhat nude My, tham chi da cd liic hp cam thay chang biet
khi nao mdi tieu het so tien minh kiem dupe. The manh ciia

hp chinh la dich vu cham sdc khach hang va td chiic nha be'p.
Tu dd, mpt he thdng phuc vu an ud'ng kieu mdi ra ddi. Tren
thuc te, su sang tao ciia ho dupe biet den rpng rai, bat dau cd
nhieu bai bao viet ve hp va rat nhieu ngudi den hi khap noi
-18-


NGUYEN TAC GIOI HAN
de hpc hoi phuong phap cua hp. Don cu hang ngay hp nhan
dupe rat nhieu thu tu va it nhat ba tram cupc dien thoai.
Dieu do da dua hp toi y tuong kinh doanh thuong hieu
McDonald. Thuc ra, y tuong kinh doanh nhupng quyen
khong mdi. No da xuat hien trong vai thap nien trudc dd.
Vdi anh em McDonald, no giong nhu viec kiem tien ma
khdng can md them nha hang. Nam 1952, hp bat dau thuc
hien y tudng, nhung su khdi dau da that bai the tham. Ly do
rat don gian. Hp thieu nghe thuat lanh dao co ban de mang
lai hieu qua cho y tudng nay. Dick va Maurice la nhung dng
chu nha hang gidi. Hp biet each dieu hanh cdng viec kinh
doanh, lam cho he thdng hoat dpng hieu qua, giam chi phi,
tang lpi nhuan. Hp la nhung nha quan ly tot, nhung hp chua
phai la nha lanh dao. Khudn mau tu duy cua hp da gidi han
kha nang cua hp. Tren dinh cao ciia thanh cdng, Dick va
Maurice da nhan ra ban than ho gap nhung van de trong
Nguyen tac Gidi han.
HOP TAC VOI MOT NHA LANH DAO
Nam 1954, hai anh em McDonald da "cau" dupe mpt
ngudi cd ten la Ray Kroc. Kroc dang dieu hanh mpt cdng ty
nhd chuyen cung cap may danh kem. Ong cd biet ve anh em
nha McDonald. Hp la mpt trpng sd' khach hang than thiet

nhat ciia dng. Ngay khi den tham ciia hang, dng da nhin
thay kha nang phat trien ciia no. Ong nghi tdi viec no se md
rpng quy md tren pham vi ca nude vdi hang tram ciia hang.
Ong sdm bay td quyet dinh lam viec vdi Dick va Maurice va
-19-


21 NGUYEN TAC VANG.
nam 1955, ong thanh lap Cong ty He thong McDonald's (va
sau nay la Tap doan McDonald's.)
Ngay lap nic, Kroc da mua mot quyen chuyen nhuong
thuong hieu de su dung no lam nguyen mau cho nhung lan
chuyen nhuong thuong hieu tiep theo. Sau do, Kroc bat dau
xay dung mot nhdm co nhiem vu dua McDonald's xuat hien
tren toan thi truang nude My. Ong tim kiem va tuyen dung
nhung nguoi co nang luc nhat. Nhom ciia ong nhanh chong
phat trien ca ve sd luong va chat luong, tu dd, cac thanh
vien trong nhdm tiep tuc tuyen dung them bang ky nang
lanh dao ciia chinh minh.
Trong nhung nam dau, Kroc phai hy sinh rat nhieu. Mac
dii da ngoai 50 tudi, nhung ong van lam viec nhieu gid trong
ngay, cung gidhg nhu hoi ong bat dau cdng viec kinh doanh
ba muoi nam trudc. Ong da tir bo nhieu thii, tham chi ca thii
vui sinh hoat d cau lac bp golf. Trong sudt tam nam dau d
McDonald's, dng da khdng lay mpt dong luong nao. Khong
chi co vay, ban than dng phai di vay tien ngan hang va cdng
ty bao hiem nhan thp ciia minh nham trang trai tien luong
cho mpt so' vj tri chii chot trong nhom lam viec. Su hy sinh
va kha nang lanh dao ciia ong da dupe den feu. Nam 1961,
vdi 2,7 trieu dd-la, Kroc mua diit McDonald's tir tay hai anh

em McDonald va bat tay vao thuc hien chien lupc dua
McDonald's cd mat tren toan cau. Md'c gidi han trong cupc
sdng va nghe thuat lanh dao ciia Ray Kroc rd rang cao hon
han nhung ngudi tien nhiem ciia dng.
Trong nhiing nam Dick va Maurice tien hanh chuyen
nhuong thuong hieu McDonald's, hp chi ban dupe cho 15
— 20 —


NGUYEN TAC GIOI HAN
ngudi, thuc te chi co 10 trong so do md nha hang. Dii quy
md nhd nhung tam nhin va nang luc lanh dao han che van
la trd ngai. Tham chi khi ngudi ky hop ddng chuyen nhuong
thuong hieu dau tien la Neil Fox thupc tap doan Phoenix
bay td y mudn gpi ca nha hang ciia minh la McDonald's,
Dick da phan ung: "De lam gi? McDonald's chang co gi lien
quan tdi Phoenix ca."
Ndi each khac, gidi han lanh dao trong cupc doi Ray Kroc
cao vdi voi. Tir nam 1955 den 1959, Kroc da khai truong
thanh cong 100 nha hang. Trong bon nam tiep theo, co them
500 nha hang McDonald's. Ngay nay, cong ty da md tren
21.000 nha hang d khong dudi 100 qudc gia. Kha nang lanh
dao hay chinh xac hon la su thieu hut kha nang lanh dao, da
gidi han hieu qua lam viec ciia anh em nha McDonald.
K H I T H A N H CONG K H O N G CO
NGHE T H U A T L A N H D A O
Tdi tin thanh cdng co the nam
trong tam vdi ciia tat ca moi ngudi.
Ban cdng muon leo cao,
Nhung tdi cung tin rang nhung

ngh$ thuat lanh dao cdng
thanh cdng ca nhan ma khong cd
trd nen can thiet. Ban
kha nang lanh dao se han che hieu
cang muon co tdc dong
qua cdng viec. Tac ddng chi la mpt
sau sac, thi tdm anh
phan ciia nhung gi thu dupe tir kha hudng cua ban cdng phai
nang lanh dao. Ban cang mudn leo
Idn lao.
cao, nghe thuat lanh dao cang trd
— 21 —


21 NGUYEN TAC VANG.
nen can thiet. Ban cang muon co tac dong sau sac, thi tam
anh huong ciia ban cang phai Ion lao. Bat ke thii gi ban
muon thuc hien deu phu thupc vao kha nang lanh dao
nguoi khac ciia ban.
Day la hinh minh hoa dieu toi mudn ndi. Gia du khi
thanh cdng, ban duoc diem 8 (trong thang diem tir 1-10). Rat
tot. Cii cho rang thanh cong ciia anh em nha McDonald nam
trong khoang nay. Nhung neu di kem dd, kha nang lanh dao
chi dat diem 1. Cap dp hieu qua ciia cdng viec se chi nhu
bieu do tren.
THANH CONG KHONG CO NGH£ THUAT I .ANH BAO

Ml'rc 1)0 THANH CONG
De gia tang cap dp hieu qua ciia ban, ban se cd hai lira
chpn. Ban cd the lam viec cham chi de gia tang thanh cong

— 22 —


NGUYEN TAC GIOI HAN
va no luc hoan thanh xuat sac cong viec se dua ban dat toi
con so 10. Dieu do co the xay ra, cho du Nguyen tac Thu nho
da chi ra rang, de dat duoc hai diem so con lai ban con phai
gian nan hon khi co gang dat 8 diem truoc do. Neu nhu ban
"tu gie't minh" bang each do, ban co the gia tang su thanh
cong bang 25% ay.
Nhung ban co mot lua chon khac. Gia du, thay vi lam
viec cham chi, ban phan dau nang cao nang luc lanh dao cua
minh. Trong giai doan do, ban tu trau doi ban than nhu mot
nha lanh dao va cuoi cung, nang luc lanh dao ciia ban duoc
nang len muc diem 6, dai loai the. Hieu qua cong viec khi do
se duoc bieu dien trong hinh minh hoa duoi day:
THANH CONG CO NGH£ THUAT LANH DAO
K
H
A
N
A
N
C
L
A
N
H
D
A

O

H i f u q u
"1 G j A f k NG

1 2 3 4 5 * 7 * 9
MLfC»0 THANH C&NG

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