(Tiểu luận) internship report chapter and context of the internship report

MINISTRY OF INDUSTRY AND TRADE
INDUSTRIAL UNIVERSITY OF HO CHI MINH
CITY
FACULTY OF FOREIGN LANGUAGES
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INTERNSHIP REPORT

STUDENT: NGUYEN THI DUY ANH
CODE: 18045141
CLASS: DHAV14D
COURSE: 2018-2022
SUPERVISOR: PHAM THI THU, M.A.

HCMC, 05/2022

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MINISTRY OF INDUSTRY AND TRADE
INDUSTRIAL UNIVERSITY OF HO CHI MINH
CITY
FACULTY OF FOREIGN LANGUAGES
------

INTERNSHIP REPORT

STUDENT: NGUYEN THI DUY ANH
CODE: 18045141
CLASS: DHAV14D
COURSE: 2018-2022
SUPERVISOR: PHAM THI THU, M.A.

HCMC, 05/2022

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MINISTRY OF INDUSTRY AND TRADE
INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY
FACULTY OF FOREIGN LANGUAGES
------

Student’s name

: NGUYEN THI DUY ANH

Student’s ID

: 18045141

Class

: DHAV14D

Course

: 2018-2022

Student’s declaration: I declare that this internship report is my own work and
does not involve in plagiarism or collusion. I accept heavy penalty for any
cheating or plagiarism.

Date submitted

: May 15, 2022

Signed

: ……………………….

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ACKNOWLEDGEMENT

During my internship, I received a great deal of passionate guidance and support, which
guided and encouraged me to overcome all obstacles and complete this challenging but
rewarding experience.

First and foremost, I would like to thank the School Board of the Industrial University of
Ho Chi Minh City and the Faculty of Foreign Languages for supporting my internship.
Second, I want to express my gratitude to Ms. Pham Thi Thu, my supervisor, who provided me
with valuable direction and advice that enabled me to complete my internship effectively.I
believe that I can considerably improve my English teaching skills and techniques as a result of
these suggestions.
Finally, I would like to convey my gratitude and appreciation to Mr. Thanh and Ms. Trang
for allowing me to observe their teaching performance.
I'd also like to express my gratitude to the members of my group. They are as follows:
Nguyen Nha Truc, Nguyen Thi Tam, Dang Thi Thao Nhu, Dinh Van Tam, Vu Thi Phuong
Thanh, Mai Hoang Ngoc Phuong, Bui Thi Quynh Hoa, Trinh Thi Thu Giang, Nguyen Thi Thuy
Trang who often shared my feelings and gave me timely advice during the internship.
Last but not least, I am grateful to all of the wonderful Titan English Center students that
assisted me in completing my internship.
In conclusion, I would want to express my gratitude to everyone who assisted me in
completing this internship report.

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SUPERVISOR’S COMMENTS
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SUPERVISOR: ……………………..
SIGNED: ……………………………

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MARKER’S COMMENTS
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Grade awarded: ……………
MARKER: ……………………..
SIGNED: ……………………………

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TABLE OF CONTENTS

CHAPTER 1: INTRODUCTION AND CONTEXT OF THE INTERNSHIP REPORT . 1
1. SELF-INTRODUCTION:................................................................................................ 1
2. THE SUPERVISOR AND GROUP MEMBERS............................................................ 1
3. OVERVIEW OF IUH AND FFL:....................................................................................1

3.1. Industrial University of HCM city:......................................................................... 1
3.2. Faculty of foreign languages (FFL)........................................................................4
4. SIGNIFICANCE OF INTERNSHIP................................................................................ 5

CHAPTER 2: THE INTERNSHIP ORGANIZATION.........................................................7
1. CULTURE, IDENTITY AND IMAGES..........................................................................7
2. PRODUCT AND MARKET SITUATION...................................................................... 8
3. COMPETITION ANALYSIS.........................................................................................10

CHAPTER 3: TASK, PROJECTS AND ACTIVITIES.......................................................11

1. DAILY TASK ACTIVITIES.......................................................................................... 11
2. ROJECT TASK AND ACTIVITIES..............................................................................12

CHAPTER 4: REFLECTION.............................................................................................. 13
1. REFLECTION ON DEVELOPED WORKING AREA AND SKILLS........................ 13
2. REFLECTION ON PERSONAL DEVELOPMENT DURING THE INTERNSHIP...13

CHAPTER 5: CONCLUSION..............................................................................................15
1. INTERNSHIP EXPERIENCE SUMMARY.................................................................. 15
2. RECOMMENDATIONS OR SUGGESTIONS............................................................. 15
APPENDICES………………………………………………………………….…………. 16

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CHAPTER 1: INTRODUCTION
AND

CONTEXT OF THE

INTERNSHIP REPORT
1. SELF-INTRODUCTION:
My name is Nguyen Thi Duy Anh, and I am currently a final-year English language student at
Ho Chi Minh City's Industrial University. I have changed a lot in the nearly four years that I
have been at the university. My major's subjects help me in developing my English skills. I
gain a great deal of new information from the subjects, my teachers, and my friends.

My major, English Language, is an interesting subject that has introduced me to many new
aspects that I was previously unaware of. This major also prepares me for a variety of soft
skills, such as public speaking, presentation, and handling communication problems.
I love teaching, working and sharing my knowledge with kids. Besides, I also want to try hard
in translating and interpreting.
2. THE SUPERVISOR AND GROUP MEMBERS
My supervisor for my graduate internship report is Ms. Pham Thi Thu. Although I have not
had the opportunity to study with her, it is not extremely difficult to work with her on the
internship report. She is a dedicated teacher who is always willing to assist us when we need
it. Whenever the members of the group met her, she gave them detailed instructions on how to
complete the internship report. .Besides, my group members are also very friendly. Though
the members of my group work for different internship firms, we always discuss with each
other how to come up with the best solution when faced with a difficult problem.
3. OVERVIEW OF IUH AND FFL:
3.1. Industrial University of HCM city:
Go Vap Vocational School, originally Industrial University of Ho Chi Minh City, was founded
by Don Bosco priests on November 11, 1956 in Hanh Thong commune, Go Vap District, Gia
Dinh Province. The Don Bosco Private Junior High School of Technology was renamed Don
Bosco Private Junior High School of Technology in 1968. Until January 31, 1970 the school
was upgraded to be the Don Bosco Private Junior High School of Technology, shortly known

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to as the Don Bosco High School of Engineering . The Southern Liberation Army took over
the school after the day of peace and reunification, and it was handed over to the General

Department of Metallurgy Engineering and Electronics on December 19, 1975.
The campuses:
Main Campus (Ho Chi Minh City): Address: 12 Nguyen Van Bao Street, Ward 4, Go
Vap District, HCMC
Quang Ngai Campus: Address: 938 Quang Trung Street, Quang Ngai City
Thanh Hoa Campus: Address: Quang Tam Commune, Thanh Hoa City, Thanh Hoa
Province
Ho Chi Minh City's Industrial University (IUH) is a public higher education institution in
Vietnam. The Vietnam government has given IUH permission to implement an autonomy
mechanism as a pilot innovation project for the years 2015–2017, beginning with the
academic year 2015-2016. IUH's educational philosophy is "Quality, Sustainable
Development, and International Integration." To fulfill the demand for innovation, IUH's
leaders have created a vision, mission, and objectives for the institution from now until 2020,
with the tagline "Innovating, reaching new heights—dynamizing, integrating into the global
community."
VISION
The Industrial University of Ho Chi Minh City becomes a national leader in development
among institutions governed by the Ministry of Industry and Trade, ranking among the top ten
universities in Vietnam in terms of application-based development and being as qualified as
other advanced regional countries in terms of high-quality human resources.
MISSION
Providing high-quality human resources with advanced professional and practical skills in
economics, engineering, science research, and technology transfer in order to generate
physical and mental values that contribute to the industry's and country's socioeconomic
development.
OBJECTIVES

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Building advanced management entails essentially meeting the condition of providing highquality human resources to society, as well as generating practical values and effectiveness
from technology transfer and international cooperation activities.
FACULTIES
1. IUH has 17 faculties:
2. Faculty of Mechanical Technology.
3. Faculty of Information Technology.
4. Faculty of Electrical Engineering Technology.
5. Faculty of Electronics Technology.
6. Faculty of Automotive Engineering Technology.
7. Faculty Of Heat – Refrigeration Engineering.
8. Faculty of Garment Technology - Fashion.
9. Faculty of Chemical Engineering.
10. Faculty of Accounting and Auditing.
11. Faculty of Fundamental Science.
12. Faculty of Political Theories.
13. Faculty of Foreign Languages.
14. Faculty of Business Administration.
15. Faculty of Finance and Banking.
16. Faculty of Commerce and Tourism.
17. Faculty of Civil Engineering.
18. Faculty of Law.
INSTITUTES
1. Institute of Biotechnology and Food Technology.

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2. Institute of Environmental Science, Engineering and Management.
3. Science Research & Technology Transfer Institute.
CENTERS
1. Centre of National Defence and Physical Education.
2. Student counseling and support center.
3. Library Center.
4.Information and Communication Center.
3.2. Faculty of foreign languages (FFL)
The Faculty of Foreign Languages, which was founded in 2005, has grown in tandem with the
Industrial University of Ho Chi Minh City's rapid expansion. Currently, the faculty is
responsible for providing general English instruction to students at all levels and in all
systems of the school. In addition, the Faculty of Foreign Languages prepares students to
specialize in English, providing society with valuable and competent human resources.
Twelve university courses, ten college courses, and seven vocational college courses have
been taught by the faculty.
The VISION of FFL are:
 Becoming a strong and stable development faculty, contributing to the brand building of
Ho Chi Minh City's Industrial University, and becoming a prestigious foreign language
training center in the area.
 Diversify training types and programs, gradually improving training quality to suit the
school's training needs and society's growing demand for foreign language-skilled human
resources.
 Promoting scientific research in language instruction, culture, and foreign language
theory and method; developing and finishing a university training program that will be
accredited to satisfy national and international standards by 2020.

Mission of Faculty of Foreign Language

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 It develops human resources with foreign language and living skills, as well as a spirit of
learning and research for learners, in order to meet society's growing demands in the
current trend of international collaboration.
 Contributing to the growth of Ho Chi Minh City's Industrial University, as well as the
city's and country's economic, social, and cultural development.
Training Objectives of the Faculty of Foreign Languages are:
 Developing and practicing English communication skills in professional and social
settings.
 Encouraging students to succeed in specific professions such as education, translation and
interpretation, business, the economy, and society, etc.
 Providing students with soft skills and good attitudes, such as excellent study skills, so
that they can continue to improve their knowledge and capacity to practice language,
while also developing their thinking and scientific research capacity.
 Preparing English bachelors with sufficient knowledge, professional skills, political
qualities, ethics, professional manners, and good health to work effectively in specialized
fields using the English language while meeting the needs of society and the economy in
the process of international integration.
 Imparting knowledge of the English language, culture, society, and English-American
literature to students.
4. IMPORTANCE OF INTERNSHIP:
Learners professional level and working attitude will improve as a result of their internship.

During your internship, the learners will gain first-hand experience with the job and gain a
better understanding of the professional working environment. As a result, they will have
more work opportunities following graduation. Their internship will also assist you in
determining your level. When the learners work for a company, they will be able to see how
capable they are and how much of the knowledge they received throughout their university
years can be utilized in the real world.

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CHAPTER 2: THE
INTERNSHIP
ORGANIZATION

1. CULTURE, IDENTITY AND IMAGES:
In the year 2020, TITAN LANGUAGE TRAINING CO., LTD was founded. The center has
confirmed its training quality after two years of operation and continued development. As a
result, the center has attracted an increasing number of students who want to learn and grow.
Mission of Titan English Center
On the road to global integration, providing strong English capital to Vietnam's young
generation Pupils from the suburbs and students from low-income families have the
opportunity to study in a professional and international English setting while adhering to the
Common European Council's "CEFR" Confident standard framework. Students will have the
confidence to do well in Cambridge University as well as the TOEIC, TOEFL, and IELTS
certification exams. They have had a bright and successful future since then.

Vision of Titan English
The term "Tam" acts as a guiding principle for the center's development. TiTan English has
earned a reputation as a prominent and distinctive brand in the English language training

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industry, with a segment dedicated to students with limited financial resources who wish to
learn in a high-quality environment. New training approaches and programs are constantly
being added to the facility. As a result, major educational institutions worldwide are
increasingly cooperating.
Core Values of Titan English Center
Professional ethics and training quality, as well as the word "TAM," serve as benchmarks for
the system's development.
The student is the center of attention. Parents are given first priority. Consumer trust is the
most important component.
Constantly updating, altering, polishing, and evolving in accordance with global trends,
always providing students with the most effective courses.
In a professional but pleasant environment, all instructors and staff are treated as "ACE"
-siblings in a family-and opportunities for development and career growth are constantly
generated.
2. PRODUCT AND MARKET SITUATION:
English Preschool
Many courses for youngsters aged 3 to 6 years old lasts for 6 months and has a maximum of
15 pupils in each class. Listening, reading, writing, and speaking are the four abilities
covered in the course. Furthermore, teachers will speak with students entirely in English and

will use their bodies to illustrate concepts. Children will study with native teachers 1-2 times
per week. It will enable them to communicate with native speakers without fear. Teachers
are constantly participating in training sessions to stay up-to-date on the most up-to-date
teaching approaches in the world. These strategies will aid children in learning English and
provide them with engaging lessons.

English for children
Many programmes for children aged 6 to 12 lasts for eight months and has 15 pupils per
class. The training introduces youngsters to the international standard English learning
environment, as well as standard pronunciation and games that encourage creativity. The
course "English for Children" teaches children four skills: listening, speaking, reading, and

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writing, with a stronger emphasis on listening and speaking. Children will study with local
teachers at least twice a week to help them feel more secure in talking with native speakers.
English for teenagers
This course is designed for students aged 11 to 15 years old and aims to help them converse
clearly in English, develop study skills, and confidently pass the International English
Certificate tests, particularly the KET, PET,....
The KEY ENGLISH TEST is the abbreviation for the KEY ENGLISH TEST. The
Cambridge ESOL certification system's first certificate, KET, is for students in junior high
school and higher who want to submit an immigrant visa application under a petition to
enter the UK.The Common European Framework of Reference for Languages classifies
KET as elementary level A2 (CEFR). The KET test is divided into three sections based on

four skills: reading and writing, listening, and speaking. Students can understand simple
instructions and information at this level, as well as participate in short discussions on
predictable themes, fill out simple forms, and take notes.
English communication
This course helps students confidently communicate English in the shortest time to serve
the needs of studying, working, traveling or settling abroad …
The TOEIC certification exam
To achieve good TOEIC exam scores, arm yourself with information, precise abilities, and
test-taking tactics.
One of the most crucial requirements for students to graduate from college is the TOEIC
certificate. Furthermore, it is the key to facilitating your entry into advanced education, as
well as a plethora of research and employment options.
Express English
The accelerated learning path is suitable for people who need to learn quickly and
achieve immediate efficiency, improve four fast English skills in a short time.

3. COMPETITION ANALYSIS:
Although Titan English Center has only been in operation for two years, it has a strong
position and belief in the need for English language instruction for parents. The

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teachers of Titan English Center are always coming up with new ideas. They adapt
teaching and learning approaches to fit the needs of students at different times and
levels. By raising the quality of teaching and learning, this center competes fairly with

other centers. Students are attracted to them because of the high quality and
effectiveness of their courses. Experienced teachers, an appealing curriculum, and
sophisticated learning tools are all presented to the students. The courses are diverse in
nature. The program adheres to international guidelines. Innovative teaching
approaches are being developed to aid pupils in acquiring knowledge more
successfully. The learning environment is well-equipped. Throughout the learning
process, there is always a suitable incentive for exceptional and engaged students.

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CHAPTER 3: TASK, PROJECTS
AND ACTIVITIES
1. DAILY TASK ACTIVITIES:
Due to the time of social distancing at the start of the internship, the center offered online
teaching.I worked four days a week. At 5:40 p.m., I had to prepare materials, assessments, and
check attendance for students. During the lesson, the teacher used a variety of games to
engage students in learning new vocabulary and sentence patterns in each lesson. I helped the
teacher with managing the pupils and reviewing the previous lesson to ensure that they
completed their homework at home before the session began. However, the teacher may use
warm-up games or exercises to recap the prior session before beginning the lesson. I was
responsible for checking students' past lessons and homework throughout. I also aided pupils
throughout the learning process when they encountered difficulties.After a period of social
distance, the center began to teach offline, and my work had changed slightly. I had to be at
the center at 6 p.m. every day to set up materials, tests, and prepare for the students' arrival at
6:50 p.m. Due to the COVID-19 pandemic, we had students measure their body temperature

and gave them hand sanitizer before entering class. Then we were allocated to any class to
help the teacher with classroom management.
Each course includes a number of exams (typically one after four classes). I was in charge of
creating regular tests for the students, as well as providing answers and explanations in the
next lesson.The tests are used to assess the student's grasp and understanding of the lesson as
well as the efficacy of the instruction. At that time, I replaced the lead teacher to observe the
test.
The Titan Center also provided extra classes to pupils who had unsatisfactory results. Each
extra class generally consisted of one to four students and a teaching assistant. I'm in charge
of reinforcing the students' knowledge and focusing on the topics they don't comprehend. I
had to submit the number of students to the management every day to check the students'

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attendance. I also had to make a report to the administrator at the end of the week to provide
feedback on the student's progress in the private classes.
2. PROJECT TASK AND ACTIVITIES:
Due to the social distancing period, the center was unable to participate in classroom activities
with students; instead, the Titan center planned a word guessing game with related words for
Christmas Eve to play. At the end of the lesson, everyone gave each other good wishes.
Titan's teachers also create attractive and appropriate backgrounds for the entire class to use
over the Christmas and Lunar New Year holidays to make the classroom seem cozier.

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CHAPTER 4: REFLECTION

1. REFLECTION ON DEVELOPED WORKING AREA AND SKILLS

Titan is an extremely professional learning environment with dedicated, well-trained, and
highly specialized staff members and teachers. As a result, when exposed to this environment,
one's chances of finding and developing a career are excellent. To intern at Titan English
Center, I have to have a certain level of knowledge and skills. Fortunately, I had extensive
experience teaching English to children, which gave me an advantage in completing my
internship. After applying to this facility, I will be trained to adapt to the job more quickly and
precisely.
The facility's communication is almost completely conducted in English. As a result, as a
foreign language student, this is an opportunity to get more exposure to the language I'm
learning while also strengthening my English skills.
The working environment at The Titan Center changes on a regular basis to keep up with the
current. As a result, if I work here, I must always improve in a constructive way. It is critical
that I retain and develop my knowledge and talents throughout the internship. Moreover, I
must have a professional working attitude, be punctual, and have a forward-thinking approach
at work.
2. REFLECTION ON PERSONAL DEVELOPMENT DURING THE INTERNSHIP
As a teaching assistant at Titan English Center, I've learned a lot about myself. When I
worked as a teaching assistant in a TOEIC class, I did my best to manage the class, assisting
the teacher and providing support to numerous students. Instead of theoretical teaching in
school, I had the opportunity to use this expertise as an intern at Titan Center. As a result, I've
enhanced my classroom management skills. In addition, I must practice observing classroom

skills, exam design skills, and speaking abilities to help students comprehend easily in order
to fulfill the function of a teaching assistant so that I may respond to students' queries as
needed and ensure that they are always paying attention during the class.

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My English skills, which include listening, speaking, reading, and writing, have greatly
increased. In addition, I am more self-assured when giving a public speech and expressing my
viewpoint in front of pupils. Most significantly, I must have a responsible working mentality
as well as a polite approach toward students, staff, teachers, and even the students' parents, in
order to operate in a professional setting like Titan.Because knowledge isn't enough to make
someone a valuable employee. The importance of both knowledge and attitudes cannot be
overstated.

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CHAPTER 5: CONCLUSION

1. INTERNSHIP EXPERIENCE SUMMARY
During my internship at Titan English Center, I was able to gain first-hand experience. To

adapt to the working environment and develop my ability to suit the needs of Titan Center, I
have altered myself. I spent a lot of time connecting with students and teaching them how to
learn languages. They are all vivacious, upbeat, and eager to learn whatever they can.
Whenever I saw them, they made me feel energized and eager. My instructors and the
teachers at the center also provided me with a great deal of assistance. Because of their
passion, I was able to complete my internship successfully. Working with the Titan staff and
teachers has been a huge pleasure. I can learn a lot from them and use it to enhance myself.
2. RECOMMENDATIONS OR SUGGESTIONS
Titan provided language student with a wonderful internship experience. It is an ideal place
for students in the Faculty of Foreign Languages to practice and gain experience in
preparation for a future career. To be able to complete the internship successfully, we must
properly prepare our talents and mentality. Titan is appropriate for anyone interested in
studying or working with the English language. Interning at Titan also allows we to gain
valuable experience. Last but not least, we will get specialized information and abilities that
will help us in our future studies and job.

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APPENDICES

1. Online lessons in December of the lunar calendar (Mr. Thanh’s Class: TOEIC 52)

2. Mr. Thanh’s Class: TOEIC 52

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3. Ms. Trang’s Class: TOEIC 54

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4. Ms. Trang’s Class: TOEIC 54

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