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(Tiểu luận) design two job descriptions for any position in human resource department

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VIETNAM GENERAL CONFEDERATION OF LABOUR

TON DUC THANG UNIVERSITY
FACULTY OF BUSINESS ADMINISTRATION

HUMAN RESOURCE MANAGEMENT
FINAL REPORT
Lecturer: PhD VU THI DAN TRA
Groups: The Sheep
Group’s members list:
Student’s name

ID

1.

Student

Trần Khánh Lê

718H1425

2.

Nguyễn Ngọc Lam Thảo

718H1513

3.

Trần Ngọc Thu Hà



718H0496

4.

Trần Anh Vũ

718H1572

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Ho Chi Minh City, February 2021

LECTURER’S COMMENT
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LIST OF APPENDICES
Appendix 1: GROUP JOB ASSOCIATION LIST

No.

Student’s name

Student ID

1

Trần Khánh Lê

718H1425

2

Nguyễn Ngọc Lam
Thảo

718H1513

3

Trần Ngọc Thu Hà


718H4096

4

Trần Anh Vũ

718H1572

Work content
- Question 2:
+ Listing the
questionnaire
with 8
questions for
the candidate.
- Quesiton 3
- Aggregated
word
- Question 4
- Question 2:
+ Design a
recruitment
plan for any 1
position in a
company.
+ Establish a
recruitment
form for that
position.

- Question 1

Percentage of
Completion
(%)

100%

100%

100%

100%

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MỤC LỤC
LIST OF APPENDICES........................................................3
Question 1:.......................................................................5
Design two Job Descriptions for any position in Human
Resource Department.......................................................5
Question 2:.......................................................................8
Design a recruitment plan for any 1 position in a company

(HR department, Sales Department, Marketing
department,…).................................................................8
Establish a recruitment form for that position................10
Listing the questionnaire with 8 questions for the
candidate (including 02 structured and non-structured
questions and answers)..................................................11
Question 3:.....................................................................14
Design a detailed plan for a training course in a company.
.......................................................................................14
Question 4:.....................................................................17
Choose any company of your choice that has a highquality human resource policy, high level of employee job
satisfaction. Please analyze your selected case that
should include: Strengths and weaknesses The practical
implications....................................................................17
REFERENCE....................................................................19

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Question 1:
Design two Job Descriptions for any position in Human Resource Department.

Job identification


Job summary

The main job

Relationships

Working conditions

Education,
Experience, and

Human Resource Management
Monitor and manage the company's strategy
implementation processes in the HR department or in the
recruitment process, from recruiting, interviewing
employees to improve the quality.
 Responsible for recruitment, training, team
building, development and personnel evaluation
within the company.
 Analyze, plan, manage recruitment programs and
recruitment process.
 Build a comprehensive HR system, have depth and
manage the operation of the human resource
system.
 Monitor cultural and social activities in the
company to coordinate organization and support.
 Formulate salary and bonus regulations, incentives
- stimulate employees to work, implement regimes
for employees.
 Report to the Head of Department and the Board of

Directors on the recruitment, training and
evaluation of personnel periodically and irregularly
when required.
Human resource management is a bridge between
different departments as well as superiors and employees.
 Modern working environment, full of necessary
tools for the job.
 Employees are paid for various types of health
insurance, social insurance...
 Get paid for services for the purpose of work such
as phone charges, mobile data, working
remuneration,...
 Having the benefits of the company's policy.
 Graduated from university, majoring in Human
Resource Management or Human Resource
Management.

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Licensing
Requirements

Recruiter

Qualifications/Skill
s

 Having 3-4 years of experience in recruitment.
 Bachelor’s degree preferred.





Proficient in MS Office.
Understand HR workflows.
Strong and confident communication skills.
Effective planning skills.

 Hardworking, honest, agile, proactive in work,
able to withstand high pressure, Responsible at
work.
 Disciplined, and objective in decisive activities.
Communicate fluently in English.

Job identification

Job summary

The main job

Agency/ Recruiter
Recruiter (Agency) is also understood as a Headhunter
who coordinates directly with human resource managers

to find out the recruitment needs of corporate clients,
select and screen candidate profiles, introduce Follow up
the candidate throughout the working process.
 Responsible for all work or issues arising in
relation to personnel recruitment.
 Contact advertising media channels, websites, post
on job search forums.
 Recruiters are responsible for contacting and
meeting face-to-face with potential candidates,
screening job applications and assisting recruiters.
 Organize interviews, test and evaluate the capacity
of candidates in detail, then synthesize and report
to managers to make a fairer and more effective
choice.
 Develop annual recruitment plan. Update changes
based on changes in economy and labor market.
 Cooperate with employers to discuss and make
competency requirements for prospective
employees.

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Relationships


Working conditions

Education,
Experience, and
Licensing
Requirements
Recruiter
Qualifications/Skill
s

 Arrange in order the key hiring performance
metrics.
 Build, contribute, and measure results through
surveying the candidate's experience.
 Train and advise employers on interviewing
techniques or candidate evaluation methods.
 Organize and participate in job fairs.
 Monitor and interact with candidates throughout
the recruitment process.
 Store information of potential candidates for future
job positions.
 Receiving, guiding and assigning work to
candidates during the internship at the company.
Agency/ Recruiter have an important relationship with
HR managers and are the ones who work directly with
candidates find effective human resources for the
company.
 Modern working environment, full of necessary
tools for the job.

 Employees are paid for various types of health
insurance, social insurance...
 Get paid for services for the purpose of work such
as phone charges, mobile data, working
remuneration,...
Having the benefits of the company's policy.
 The best age is between 25-40.
 Minimum 2 years of experience in recruitment
specialist, recruiter or similar roles.
 University graduate in Human Resources, Human
Resource Management or related disciplines.
 Proficient in MS Office.
 Have good communication and negotiation skills.
 Have good writing and social communication
skills.
 Agile, resourceful, inquisitive, industrious,
hardworking and honest.

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 Having knowledge about finding potential human
resources through media, social networks or
specialized websites such as Facebook, Instagram

etc.
 Knowledge and experience in using recruitment
management systems.
 Team spirit and high sense of responsibility.
 Ability to plan, actively cooperate to find solutions
for arising problems.
 Decisiveness.
 Good coverage.

Question 2:
Design a recruitment plan for any 1 position in a company
(HR department, Sales Department, Marketing
department,…).
Vacancies
Number of
recruitments

Marketing Specialist.
2 professionals

Reason hiring Goal

- Shortage of staff due to employee's
resignation.
- Provision of employees for important and
long-term plans of the company.
- Directing the company to develop more
with young and talented human resources.

Recruitment

channel

- Business website: Vinamilk.anphabe.com.
- Recruitment website:
*Careerbuilder.com.
* />Social
media:
Facebook
(HR

International Human Resource (VN)).

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- Recruitment period starts from the date of
posting notice (23/8/2021 – 23/9/2021).
- Application period: 23/8/2021 – 1/9/2021.
Recruitment Time
- Round 1 recruitment time: 5/9/92021.
- Round 2 recruitment time: 10/9/2021 –
23/9/2021.
- Preliminary interview: This round of
interviews will help the employer redefine

the information in the candidate's profile,
and is also a way to continue to eliminate
unsatisfactory candidates.
- Test, multiple-choice: This part is to
assess the candidate's actual ability in
terms of expertise, normally it will be IQ
test,
logic
test,
foreign
language
Interview needs
proficiency test and professional test of the
to do
candidate.
- Selection interview: This round of
interviews aims to evaluate candidates in
many aspects, in terms of qualifications
and ability to accept the job
Recruitment
decision:
After
the
probationary period, the employer makes
the final decision to select the most
suitable candidates for the job.
Assign
interviewers

- Human Resources Department - under the

administrative division.
- Project management.

- Recruitment channel cost (Social media).
- CareerBuilder.com: 2.125.000 VND (1)
- Vietnamworks: 1.922.125 VND (2)
- Facebook: 1.750.150 VND (3)
Estimated budget - Cost of probationary salary:
(15.000.000 * 85%) * 2 = 25.500.000 VND
(4)
- Total estimated cost: (1) + (2) + (3) + (4)
= 31.297.275 VND

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Establish a recruitment form for that position.

Recruitment Announcement
Assistant Brand Manager (Vietnam Dairy Products JSC
Vinamilk)
Update day: 23/8/2021
Career : Marketing Specialist.
Quantity : 2
Form: Official staff.
Experience: 2-4 years.
Military rank: Employee.
Deadline to submit CV: 1/9/2021
Job description:
- Support the Head of Marketing Department/Head of Brand
Department in formulating the development strategy of the
category, detailed planning and implementation of the assigned
Marketing programs/plans in accordance with the regulations,
direction and goals of the brand.
- Continuously monitor and control the implementation of
Marketing programs to report directing management and solve
problems in a timely manner.
- Monitor and update the information and data of the industry to
support the Head of Marketing Department / Head of Branding
Department with related work.
- Monitor, control and report the use of the budget to the
leadership levels to ensure that the budget is used reasonably and
effectively.
Knowledge:
- University degree in Marketing, Communication or relative

disciplines.
- Experience working as a Digital Marketing Specialist or similar
position.

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- Deep understanding of Marketing departments (including
Traditional Marketing and Digital Marketing) and market research
methods.
Skill:
- Experience in data analysis, proficient use of marketing tools.
- Proficient in MS Office, marketing tools (such as Adobe Creative
Suite & CRM) and SEO tools (Web Analytics, Google Ads, etc.)
Attitude:
- Interact and work with partners, advertising service companies
for effective Marketing programs.
- High teamwork spirit.
- Enthusiastic, proactive and eager to learn at work.
Employee’s benefits:
- To fully enjoy the regimes as prescribed by law (medical
insurance, social insurance, accident insurance) and welfare
regimes according to the Company's rules and regulations
(visiting, vacation, vacation) cool, salary, bonus, Tet holiday,...).

- Fully enjoy the health visit regime for yourself and your family
according to the Company's remuneration policy.
- Working in a professional and friendly environment with many
opportunities for advancement and career development.
- Earnings: 15 - 20 million VND.

Listing the questionnaire with 8 questions for the candidate (including 02
structured and non-structured questions and answers).
Position applied for: Marketing Specialist at Vinamilk company.
Structured (6 sentences)
1. What is your experience of working in this position?
 Employer: Requires at least 2-years of experience in
marketing (Digital marketing specialist position, or equivalent
position) in dairy, food / FMCG industry, proficient in using
MOS, tools Marketing such as Adobe Cretive Suite & CRM,

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SEO tools, knowledge of HTML, CSS and web development
tools.
 Applicant: I have 3-years of experience in the position of
Digital Marketing Executive. Can plan and implement
initiatives to reach target customers through appropriate

communication channels such as social media, email,
television, etc. Analyze marketing data to find answers to
requirements, habits, consumer trends. I am a team player
and can withstand great pressure at work, not being late to
the deadline with the company.
2. Where have you worked? Why did you leave your previous
company?
 Employer: List the companies the candidate has worked for
and the position. Previously employed company must be
related to dairy, food/fast-moving consumer goods industry.
Want to know why candidates choose your company.
 Applicant: List companies that have followed the timeline,
work experience in the previous position. The reason why I
quit my job at the old company was because I wanted to try
a new, more dynamic and professional environment. Desire
to develop myself more to be able to achieve the set plans in
the future.
3. What do you know about our company?
 Employer: Used to assess the candidate's understanding,
interest, and seriousness with the position and company, in
depth the responsibility to receive and complete the task.
Assess whether the candidate is suitable for the position
applied for.
 Applicant: Is Vietnam Dairy Products Joint Stock Company
specializing in trading milk and dairy products. As the leading
enterprise in the dairy processing industry in Vietnam,
accounting for over 50% of the market share of liquid milk,
yogurt and condensed milk nationwide, the company also
has branches in other countries such as Cambodia, Thailand.
Poland, Poland, USA and New Zealand. The company has

main products such as: Liquid milk, yogurt, powdered milk,
condensed milk, soy milk, ice cream and cheese.
4. What skills will complement your expertise?

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 Employer: Consider whether the candidate's skills are
suitable for the position applied for, whether they meet the
requirements of the company. Skills include: Planning in
detail for assigned Marketing programs, implementing
planned plans on time, communication skills, negotiation,
negotiation, persuasive presentation/presentation skills,
problem solving skills, teamwork skills...
 Applicant: In addition to professional skills in the field of
marketing such as marketing planning, using Adobe Cretive
Suite & CRM tools, SEO, I also have good teamwork skills,
know how to manage my own schedule, Good presentation
and negotiation skills. Solve the work on time and not late.
5. How will you handle stress and pressure at work?
 Employer: Want to hear from the candidate about things you
can do to help improve the situation and how you would
handle the situation.
 Applicant: When I am under pressure at work, I will stop what

I am doing and keep calm. I don't try to force myself to work
while under too much stress to lead to undesirable work
results. After I have calmed down, I will rearrange the order
of tasks to be solved and do them in sequence. At that time,
maybe I will listen to a piece of music or drink a cup of tea to
relax my mind, I will complete the work in the best way.
6. What are your future goals in the profession?
 Employer: Assess whether you are someone who plans to
work with the company long-term. Are you someone
interested in both self-development and self-improvement?
 Applicant: My current goal is to be able to be recruited into
this position, a dynamic working environment where I can
continue to develop and improve myself and my work. My
career goal in the next 3 years is to become a Marketing
Manager. I want to have a dynamic, creative workplace to
learn and develop myself comprehensively. Not stopping
there, I believe that with my efforts, I will contribute to
building the company and be able to realize my ideas.
Non-structured (2 sentences)
7. Would you like to introduce yourself?

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 Employer: Want to know if you are a good fit for the company
in terms of the position and company culture, understand
your personality and whether these characteristics support or
hinder your ability to do the job are not.
 Applicant: I have 3-years of experience in Marketing and

Sales. For the past 2-years, I have worked for Nutifood,
in the position of Digital Marketing. Thanks to that, I
have accumulated knowledge about online marketing
and publishing. I am also well versed in analytical and
computer skills. In addition, I am a curious person, easy
to adapt to the working environment and especially
always proactive at work, so I believe that I can quickly
integrate into the company culture as well as be a
candidate. suitable for the vacancy.
8. How will you deal with disagreements at work?
 Employer: Want to know if you have the ability to handle
conflict skillfully and subtly. Evaluate how you handle and
compare with the company's culture and working
environment to see if you are a good fit.
 Applicant: I always respect and appreciate opinions that
differ from mine. When someone has a different opinion, I will
listen carefully to what they have to say and absorb their
ideas and also give my opinion so that everyone can discuss
and come up with the best solution. for work.

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Question 3:
Design a detailed plan for a training course in a company.
1. Analyze the training need.
With the existing financial capacity and business ability,
HIMA company wishes to develop a professional sales team, train
sales skills and soft skills. From those factors, the company has
trained 30 employees for the position of Management Trainee.
Training course for employees with the goal of capacity
development, business plan implementation, completion of new
market expansion projects in cities. Employees in this department
are also required to have leadership skills, organizational and
management skills, teamwork skills and proficient use of Microsoft
Office (Word, Powerpoint, Excel, ...).
2. Design training programs.
- Objectives: HIMA expects employees to quickly adapt to the job,
optimize the relationship between employees, master the
professional skills and requirements of an employee after working.
- Training position: Management Trainee – MT
- Number of training: 30
- Training time: 3 months.
- Training places: 107E Truong Dinh, Ward 6, District 3, Ho Chi Minh
City.
- Training content:
+ Learn about the company's organizational culture
+ Understand the company's products as well as those of

competitors.
+ Planning skills: this is the necessary skill to come up with
appropriate plans for each goal.
+ Sales skills: help employees understand the sales steps,
take care of customers and create business relationships
+ Teamwork and management skills

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+ Ability to prepare sales reports, monthly reports, quarterly
reports.

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- Trainers: Select lecturers who are senior internal staff with
extensive experience, expertise and business knowledge. In

addition, faculty and business professionals are invited to teach
new business programs relevant to the region and city where
employees work.
3. Course development.
- Training Program:
Education
program

Course

Integrate
company
culture
(history,
culture,
core
values)
Introducin
g all the
company'
s
products
People
Developing managem
ent and
the
team
capacity of
administra developm
tors

ent

Form
s of
traini
ng

Numb
er of
traini
ng

Intend
time

Perso
n in
charg
e

Locati
on

Cours
e
durati
on

30


Septem
ber 1,
2021

Interna
l
lecture
r

Compa
ny Hall

4 hour

30

Septem
ber 6,
2021

Interna
l
lecture
r

Compa
ny Hall

4 hour


Septem
ber 20,
2021

Lecture
rs and
busine
ss
experts

Compa
ny Hall

4 hour

Compa
ny Hall

8 hour

Compa
ny Hall

8 hour

Compa

8 hour

Offline

trainin
g

Offline
trainin
g

Offline
trainin
g

30

Building a Offline
business trainin
g
strategy

30

Business
Negotiati
on Skills

Offline
trainin
g

30


Market

Offline

30

October
Lecture
4, 2021
rs and
&
busine
October
ss
11,
experts
2021
Lecture
October rs and
busine
18,
ss
2021
experts
Novemb Lecture

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research

er 1,
rs and
2021 &
busine
Novemb
ss
er 15,
experts
2021

trainin
g

ny Hall

- Budget:
Number
of
participa
nts

Cost/pax


Estimated
cost (VND)

30

100,000
VND

3,000,000
VND

30

100,000
VND

3,000,000
VND

3

People
management
and team
development

30

500,000
VND


15,000,000
VND

4

Building a
business
strategy

30

1,000,000

30,000,000
VND

5

Business
Negotiation
Skills, Sales
Skills

30

333,330
VND

10,000,000

VND

6

Market
research

30

500,000
VND

15,000,000
VND
76,000,000
VND

Numeri
cal
order
1

2

Course
Integrate
company
culture
Introducing
all the

company's
products

TOTAL

- Evaluating the effectiveness of the course: After completing the
training course, employees will be granted a certificate with
evaluation value.

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