quản trị nguồn nhân lực tại công ty TNHH TM XD đông quang

- i -
ĐẠI HỌC KỸ THUẬT CÔNG NGHỆ TP. HCM
KHOA QUẢN TRỊ KINH DOANH

KHÓA LUẬN TỐT NGHIỆP
ĐỀ TÀI :
Ngành QUẢN TRỊ KINH DOANH
GVHD: Ths  Ng
SVTH: Ñôùi Vaên Thö
MSSV: 506401103
L
TP.HCM, Tháng 12 năm 2010
- ii -
LỜI CAM ĐOAN
 !"#$%&'(")*+,-
."/&0"123.45564783
9":&,;<=&>"?&+$@"/+
.//A*,3$
TP. Hồ Chí Minh, ngày … tháng … năm 2010
+)
B&C D
- iii -
LỜI CẢM ƠN
E&0"1-.FAG+H=",3&'I("+
/JKL1* !"H,3)H4*HM#N
/A94OP"1.Q56$
R)G"CN/A94OP"1
.Q56S1J)H4:/"4&'!/,"-A
14/A$
9T  <.:    R < U  V  <'    ,"  ,W  '    4  XY    
:THZ<1/="*.SHAG1JHM

*I[&0"1-.$
R)'E\+9-*G+<]:* 4
554*7839"$6THZ/=<1/]
S.JHM*I[JG":,"*3'*4]#
:4"&.&0"1-.$
6]N%R&^I("CN/A94OP"1.
Q56Z1G+<]* 554*783
9"H?H,!&U_:42"W2/+#J$
6THZS-W',!G<&0"1-.*J
/J]G"<'V"4' &G/+&U%,,0*
&'&"':2,300C&'`("CN$6]N%R
)a
7+a
X* 3.
Đới văn Thư
- iv -
CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM
Độc lập – Tự do – Hạnh phúc
bbbbbbbbb
NHẬN XÉT CỦA GIÁO VIÊN HƯỚNG DẪN
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ccccccccccccccccccccccccccccc$$$

cccccccccccccccccccccccccccccc
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cccccccccccccccccccccccccccccc
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cccccccccccccccccccccccccccccc
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ccccccccccccccccccccccccccccc$$$
cccccccccccccccccccccccccccccc
cccccccccccccccccccccccccccccc
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Giáo viên hướng dẫn
- v -
DANH MỤC CÁC KÝ HIỆU, CHỮ VIẾT TẮT
55/+.%"4
\QO8\=;&H
Qd+"1
O8&H
64
78RH3
dd")dC"?d3
QeN
fE8#<H
7OR"=1&g"
E+<]* 
5.0

5h5.40
d2"1/"'
dX2"1,""'
8H"
8H.
E<J("
E575<)GRS]
E5i<)G'
DNNN: doanh nghi.
- vi -
DANH SÁCH CÁC SƠ ĐỒ , BẢNG SỬ DỤNG
X?$"/J"GHj$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/k
X?l$X?e!9"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/l
E)l$8,+/JS/IN"*$$$$$$$$$/m
E)l$ln "*H2#
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
/ml

E)l$m6],-+0'<@$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/mK
E)l$KE),,+&'(")&HLlo*lk$$$$$$$$$$$$$$/mp
E)l$pE)="* _<]1!L$$$$$$$$$$$$$$$$$$$$$$/mo
E)l$$E)="* _/J]$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/mk
E)l$qE)="* _]"e$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/K
E)l$oE)="* _]^$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/Kl
E)l$kE)JJ"GHj("+L$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/KK
E)l$E)"N"4*+/G#* $$$/K
E)l$JJJ3.<J("#%L
N$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/Kk
E)l$lE)']I2#Llk
$$$$$$$$$$$$$$$$$$$$$$$$$/p

- vii -
MỤC LỤC
    
*LỜI MỞ ĐẦU$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
 dCH$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
 6j " !"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l
 Q+ !"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$m
 Q4* !"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$m
 O'="#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$m
CHƯƠNG 1 : CƠ SỞ LÝ LUẬN
$O+.*"?3*(")/@"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$K
$lrY#(")/@"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$p
$m]H"*"GHj"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
$m$Q^*.$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
$m$l+"GHj3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$k
$m$m$+4*+/G"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
$m$K^,+*']S]$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lm
CHƯƠNG 2 : THỰC TRẠNG HOẠT ĐỘNG QUẢN TRỊ NGUỒN NHÂN
LỰC TẠI CÔNG TY TNHH TM – XD ĐÔNG QUANG 24
l$\.""*9"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lK
l$$"+/JJ*+/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lK
l$$l@/^s*/V#/Y*3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lp
l$l="e!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l
l$l$X?e!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l
l$l$l!Ls.*j+V<$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l
l$mQ^*++L34/#556s789t\
fu\/A("$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lo
l$m$6/A4/#/Y*3RH3$$$$$$$$$$$$$$$$$$$$$$lo
l$m$$+#/:^,+*("@+"1#^Q#$$$$lo
l$m$$l9-#4/#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$m

l$m$lQ^:++L34/#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$m
- viii -
l$m$l$$Q^L34/#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lq
l$m$l$l$9++L34/#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$mp
l$K3/44]d/A("49" $ mo
l$K$=""?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$mo
l$K$$="_<]1!L$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$mo
l$K$$l="_/J]$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$mk
l$K$$m="_]"e$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$K
l$K$$K="_^$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Kl
l$K$l$+"GHj,3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Kl
l$K$l$JJ"GHj("+L$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Kl
l$K$l$l+" "G*<4+<]b* $$$$$$$$$$$$$$$$$$$$$$$$Kp
l$K$m+4*+/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$K
l$K$m$+4$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$K
l$K$m$l++/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Ko
l$K$K^,+*']S]$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Kk
l$p9++"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pl
l$p$$3"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pl
l$p$l?4$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pm
l$p$l$" $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pK
CHƯƠNG 3 : MỘT SỐ GIẢI PHÁP HOÀN THIỆN CÔNG TÁC QUẢN TRỊ
NGUỒN NHÂN LỰC TẠI CÔNG TY TNHH TM – XD ĐÔNG QUANG 58
m$9@+/G# 4lblm$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$po
m$$$9@+/G#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$po
m$$l$9@+/G"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pk
m$l6],-)+.+(")/@"?3$$$$$$$$$$$$$$$$$$$$$$$$
m$l$$\)+.+"GHj$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
m$l$l$\)+.+4*+/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l
m$$m$\)+.^,+*']S]$$$$$$$$$$$$$$$$$$$$$$$$$K

vKẾT LUẬN$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$q
vTÀI LIỆU THAM KHẢO$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ql