kỹ thuật hệ thống và phần mềm các quá trình vòng đời phần mềm





 !
"#$
Systems and software engineering - Software life cycle processes
%




&'(&'
1 Phạm vi áp dụng 10
2 Tài liệu viện dẫn 10
3 Thuật ngữ và định nghĩa 12
4 Sự phù hợp 21
)*+,-&./-0123.*******************************************************************************************
)*+0456574589.:89.*********************************************************************************
)*+0456574';<,=>?2********************************************************************************
5 Áp dụng Tiêu chuẩn 22
@*A'15A2.2BC'5D.5'E=2FG'5GH.*********************************************************

 !
"#$%&!"
'()!*+%!$%%),'
()-.$
/

0
!1 ,,!23
45,,67,7,+
8#9:,!23
;<!,!23/
=5>!9,!23/
()?,!23/
@,<3.:AB.14
@*IG:JK':2FG'5GH.**************************************************************************************L
C?:A,!23B.18
D!E!F!,,!23B.1"=
"<3!G,!23"'
6 Các quá trình vòng đời hệ thống 34
M*GA:JN.5:5O=:5GP.************************************************************************************)
/H,!23"'
'

/H,!23I";
M*A'QGA:JN.55R:J7-0A.'E=:?'5S'****************************************************)
/H,!23J<3B.1'"
/H,!23JKLA!'
/"H,!23J),'/
/'H,!23JM?)'4
/H,!23JI!NO=
M*GA:JN.5-0A.********************************************************************************************@
/"H,!23+PG:A),
/"H,!23PQ:,!.,,),"
/""H,!23JRG!.'
/"'H,!23J22:
/"H,!23JI38

/"/H,!23J!<!/=
/"4H,!23.:/
M*)A'QGA:JN.51T:5GP:*********************************************************************************M
/'H,!23.S,R&/"
/'H,!23?!9,R!//
/'"H,!23!G!PGPG!2T!/8
/''H,!23!2QP/;
/'H,!23!9O!4=
/'/H,!23PQ!2I!NO!4
/'4H,!23.>!4
/'8H,!23U!2O!G+4"
/';H,!23+4'
/'=H,!23&:!2344
/'H,!23R&V8=
7 Các quá trình phần mềm đặc thù 82
U*A'QGA:JN.5:J2V.15=245W.CXC************************************************************L
4H,!23!2QP8
4H,!23?!9,R8'


4"H,!23!G!PGPG!2T8/
4'H,!23!G!PG!G!84
4H,!237?R)88
4/H,!23!9O;=
44H,!23PQ!2I!NO;
U*A'QGA:JN.55R:J745W.CXC******************************************************************Y
4H,!23J!NWX;"
4H,!23JI3;'
4"H,!23.&:I!NO;/
4'H,!237,;;

4H,!237,+=
4/H,!23:,!7Y!="
44H,!23PQ!2=
48H,!23RG!I.=/
U*A'QGA:JN.5:A2<,-&./45W.CXC*******************************************************L
4"H,!23PZ!+!=8
4"H,!23J!!,-=
4""H,!23JNK!23!,-
Phụ lục A 116
(Quy định) 116
Quá trình sửa đổi 116
*2Z2:52BG****************************************************************************************************M
*GA:JN.5<,=>?2***************************************************************************************M
[.9,!23-.$/
[\G!,!23-.$/
["@,:A!.],!23-.$/
Phụ lục B 118
(Quy định) 118
Mô hình tham chiếu quá trình cho các mục đích đánh giá 118
[*2Z2:52BG****************************************************************************************************L
/

[*+0456574\Z2:2FG'5GH.+]^_@@)`******************************************L
D#$8
D@,R.W,<3!G,!238
D"@,<!,!23;
D'@,!]!9,!23.W7,.P^=
[*a5N.5:5=C'523GQGA:JN.5******************************************************************
D"@,,!23%.]!IK,!23"
D"@,,!23%.]!IK,!23I

D""@,,!23%.]!IK,!23J<3B.14
D"'@,,!23%.]!IK,!23JM?)8
D"@,,!23%.]!IK,!23+"=
Phụ lục C 131
(Tham khảo) 131
Tổng quan quá trình 131
*2Z2:52BG****************************************************************************************************
*#b.5./5c=**************************************************************************************************
*5A2.2BC:?./QG=.QGA:JN.5*****************************************************************
*)?./QG=.QGA:JN.515d-&./*****************************************************************
Phụ lục D 135
(Tham khảo) 135
Một số ví dụ mô tả quá trình 135
e*GA:JN.5<f434:JN.5:0:?'5S'**********************************************************@
e*GA:JN.5QGd.(g:?'5S'*************************************************************************M
e*GA:JN.5QGd.(g:5=h>?2574>i./******************************************************M
Tài liệu tham khảo 139
4

jk2.;2>WG
#@_`777a=".NO7?R)!2KLI?
0
b(cdbe@=4a==8
#@_`777a=": _
0
 \: f \Z !?
0
!DN.
0
&:A6D]#<!

#2R!<.6#$#5:N1@I!NO!.6
D]\:f@<<&
8

;
 !"
#$
Systems and software engineering - Software life cycle processes
5lC\2A4-&./
#R!G!+]!PNWX,,!23B.1W 
P,.NO.S2g2E!Q.NO!G!2:S)<#
&:M,,!236,:A!.],.NO,!2:!,!23
:>!2:!,!23I6,!!2Q6+6&:!23R&V
,#2:.E6&:M
#R.NO,:,.!NO&:M&!6,
,6I,&Na&,!!2Q6&P!,6&&:
!236&J6&J.&:I!NON1-,
@,WA!R&:Ma
• \<!23&R!G!,,!23B.1!2:WA,NK,:>,!
!!G!.Q.,%,RPG!,!23
• \<!23&R!G!!NWX!2:WA!6.A6]!N1
NK!&,:,:
• \<.<3B.1:>!6NK,+!2QP6NK
,6<3:>PZ!+!.>!2N
• \<).?R?!XW,9,6,!!,!&I!Ph!$
%::>W,.+!,+!&I!Ph:`GE&I!Ph?!X
:N+R.NORG!!2NWP,!R
92(2BG\2B.-m.
@,!X.?R!G!.Q,!R5W,!X
^<&!3,&.NO5W,!XP<^<&!3,

&WI!6&:M,-.$6&$iGEj
kl beee  (!  4m;;;  m  beee  (!2  n:2  bn:2!:  #o::R  m  (:n!p2o  qno  @Ro
C2:oomrooC2:oo 
 !"#$%&'()*) !+,-./
;
 

kl b(cdbe@;/mm(:n!p2oooo2mC2:!!RmC2!aH!R:o 01
23456'()*)7#89+"'):(;<!7#89./
k"l b(c;===a==mH!Roo!R!om@:o!:&2R0===;2==
"#$7#89>)?@A.
k'l b(c;==a===mH!Roo!R!omro2oo! 0==;2===
"#$7#89B(.
kl b(c;=='a===mH!Roo!R!omson:2o2n:2o2:oo!0
==C;2==="#$7#89D8E"F7#89.
k/l b(c===4mH!Roo!R!omsoon:2:n2!:oo! 0
==="#$7#898E"#$7!./
k4l b(c;'ma;;8te2::2o2oo!n:2:nnop:2Pp!R!o2i_u#j
tC2!aso:&!R02C;GB(8BFH8&

I
J'%FKL(ML!"NO.:(;D8E
>"J+,-./
k8l b(c"'=4a;;; me2:: me2:::nmR!o!o2!: mvmo!2o
o2:on:2!o2!oR!o0PC=;8BFH8&8
BFH8& H8QRS8&?T !F>F#7BH8&
#? U)H8Q.
k;l b(cdbe@#r;;'a==mbn:2!:!o::Rmsoon:2!ooo!:n(:n!p2o
u:o!!:01V2C;2==8E"#$?
#8E'()*)./

k=l b(cdbe@'4/'a==/m(:n!p2oeoo2m(:n!p2onoRo2:oom!oo
01C3C;2==3456'()*) !%&'()*)W"H !./
kl b(cdbe@#r4a;;8m(:n!p2oeoo2m(:n!p2onoRo2:oomson:2
b(cdbe@=4i(:n!p2oqno@RoC2:ooj 01V2;G456'(
)*) !%&'()*)D8E0122=
 !%&'()*) /
kl b(cdbe@88m(R!oeoo2m(R!onoRo2:oo 012GG45
6'()*) !%&.
k"l b(cdbe@8;a==/m(R!o(:n!p2oeoo2m@:!o!:nR!o:n!p2o
noRo2:on:2!:2:!iu:o!!:j012G;2==3456
?'()*)XY?# !%&'()*)??#
8E /


k'l b(cdbe@='ai2!jmbn:2!:#o::RmC2:o[oo!01=C;7
"'(.Z !./
kl b(cdbe@;";a==4m(:n!p2o(R!oeoo2mo2oo!01P;2==
456?'()*):['H./
k/l b(cdbe@/=8a==/ m (R!o (:n!p2o eoo2m qno @Ro oo!mrP
oo!013=G;2==3456?'()*)T"#$%&
T"#$ \ H.
k4l b(cC[(8a=="m[on!:n:2!o2:ooo!:nmR!oo
0:]G2;2==PZ^">5U
I
 !*7*RS
8&?./
k8l b(cd#r8;a===me2::me2:::nmR!o!o2!:mvmo!2o
noRo2:oo2!:ib(cd#r8;a===m8BFH8&8BF
H8& H8QRS8&?)" !%&#7BH
8&#? U)j

k;l b(cdbe@#r====a==i!m2!jmbn:2!:!o::Rm(o2ooo!01
V2====;2==*'(.T"#$L 
k=l b(cdbe@'44'a==4m(R!o(:n!p2oeoo2mqno@Rooo!msoo
n:22:oon!:012CC;2==456?'()*)T"#$%
&8EL_S !./
kl b(cdbe@="=a==46 (:n!p2oeoo2w(:n!p2o 2:! H!R ro2oo! 
e!:i(HrejwH!Rro2oo!012=P=;2==456'()*)
Z?B(7#89+"')'()*)B(7#89./
kl b(cdbe@=/m(:n!p2oeoo2m(:n!p2o2:!H!Rro2oo!e!:
i(Hrejm@::b!2Rx:2!i@bxjn:2&!R!o!2o:2!012=32456
'()*)B(?7#89+"')'()*)ZL`H
KHH>M) Sa>"-./
k"l b(cdbe@;==="a=='m(:n!p2oeoo2msoon:2!o!::nb(c;==a===
!::!o2:n!p2o01===P;2==C456'()*)8E'-
0==;2===?H'()*))Ba.
5GP:./n\9>b.5./5c=
#R-,!+! .Sa
*
[F.CG=<d.45HCi2o2j
#$%6+R!*I


@vy#vz@vaDE!QaN16P,6L 6N1-
*
[F.45A::J2V.ioo:o2j
#$%!)
0
,:A!.],!!2Qi&:M?!9R6!G!PGPQj
!2:,!23B.1
@vy#vz@va#2:!R6!+! &,!!2Q&!2QP.MS

*
[F.:J2V.15=2ioo!o2j
#$%!),!)!
@vy#vz@va#2:!R6!+! &,!!2Q&!2QP.MS
*)
[F.od8:JNi!o2j
#$%!),:A!.]&:!23
*@
[F.\P.59.5i:o2!:2j
#$%+!
@vy#vz@va_!2B&+!2BN1-E!Q.NO!2:]!,.M!1:>!!)6
!2:{]!,?:>!$%
@vy#vz@va#2: .S!QR6!+! RES]!,?:>]!!$%
*M
[F.:5=C/2=i2!Rj
#$%!!2:]!O.M
@vy#vz@va#2:!R6&!!V!+.NOf&I
*U
[F.(2F.QG=.i!Po:o2j
@,?:>!$%ER6$6R:>O9!2:]!!:>!2:A
!],.>!9!.E.,%:,?:>!$%.E
*L
5I:(p7./in!:j
H,!23%]!!)!QEP^.,%,R!QRP<
*Y
"

e0A.i2:|o!j
()U)W!9.:.27,..NO.&:.Q!A:2]!:>
{OW,R!R7,.

@vy#vz@va#o:!b(c;===a==
@vy#vz@va]!),E!Q.NO7o7Y!N]!,!23.KI!&:M,:A!.]PQ:,!O}E
!Q&:M,:A!.]!*,,!23),,,!23PZ!+!.NO.S!2:!R
*
e=.5C&'-0A.i2:|o!:2!n::j
#+O,),RG!,!GNO<
0
!!$%
*
eb'5\&io2oj
#)!,:A!.]6<:>,.G<
0
!
*
#dCod8'5I:(p7./i!R2oj
#I!,:A!.]E!EPG:A.NO!2QP!2:!I!NO.M!1
.NOPQ%P!G!.QI)!+R!NK7%::]!!)!Q~.,%
,RI!NO
@vy#vz@va@E,.9!2::.Q.&:I!NOa
5&:I!NO!2:a!2:]!KI!$%6.&:I!NOI)!+R.QJ}
5&:I!NO:a!2:,!3O.M6.&:I!NOI)!+R:P,:>
,.!NOP,
@vy#vz@va]!:A!.]PQ:,!I!NO.&:I!NO.NO!NKW
@vy#vz@v"a#2*P,RI!NO,:!:N1-6.&:I!NOE
!QP<I)!+R!NK7%
*
#q.\b45W.CXCi:n!p2o!j
]!.:A•.NO&2&!
*)
2Z25l.'qod.i&ooj

5>!9PZ!+!:>.•.NO9!%7o7Y!.MJ.E.NO7oNK
L:,!!2QRE!Q€.NO!R.$!<,!!.PQ!R.$9
!%
'

*@
2AC<A:i:!:2j
\Q!2!2A!,,:A!.]IPG!.NO!)&L&
:>&!%&
*M
2=2>8l.i!oj
@PhB.1]!!)!Q.G!2A!,!)!GR<!!)!Q.E
@vy#vz@va\.NO-!2:!R6,.:A.G,]!.A!.NO,!G!23
9!2:!B.1!)!Q
@vy#vz@va@,.:AE!Q.NOMI
*U
8l:>r./i!!Rj
#?
0
,]!,!23
*L
74>i./i:!2!j
#V!+2&] &:>!V!+]&]!NK!)!2:!$%E!Q!
&•.+!
*Y
F
s
:5t./45&:J7io&R!oj
v!U!2O!9!2:!,.:AB.16NP<I!!G!.E
E!2)!G.G%^!.E!2:,!23:A!.]

@vy#vz@va_96P!9!:.:A7I!6]!!:Y7I!.NOR
@vy#vz@vaU!:YEB.12#RE!Q,:U!:YP
!.EEP^.NO:]!!9
*
B:5t./iR!oj
#$O,!-!NK!,.NO!$%.Q.A!.NO]!:>!7,.
@vy#vz@va]!!E!Q.NO7o7Y!N]!:>N,I
@vy#vz@va#2:!)!G6!9JS]!!!N1.NO2g&•,-]!!*PG!
O69a!,R&R`:26!*‚!ƒE!Q.NO!R!G.K&•]!!*.MS!]:
 69a,R&R6>{.R.EPEQM!
*


2VC:J=i!j
().,,.<
0
?
0
,,!23.NON1E!R!)
0
.Q
.,,!?!!o:,R
*
5A'559./i!:o2j
#$%R,?!+:>
@vy#vz@va\,E!Q•!2::>:]!!$%
@vy#vz@va5NO.€!*!b(c;===a==
@vy#vz@v"a]!!+! P,!N1-:P,N&6N1N1!
{
*

3:QGdQGA:JN.5i2:o:!:oj
\G!,!!*
0
.A!.NO!<.9,!23
@vy#vz@vaD,:,:PG!<!]!!2: ..?Ra
5N2]!!G!}
]!!R.$!2f!2A!,}
5,%,2&]!Q6N,R6,.9„
*)
2VC:J='5I:(p7./in!:!o!j
_
0
PQ!2.NO&,!!2Q!G.NO&%PGiP!IR!9
Oj.Q%]!.,%.NO,.>.QPZ!+!…-
!2:<!2N1!:^
0
!9OW!%.E
*@
5d.u./12VC:J=i!o!&!Rj
CA]!&PQ!2P!P,E!Q.NO!G!PG.Q.S7o]!RE
.NO.,%RP<
*M
G=<d.45HCi!:j
H,!23.A!.NO!6:>
*U
a5N.5\v./>k2inoRo:oj
/

\,,!23,:A!.]!WB.1E!Q.NO!$%NWA,
.:A6†N.E!2BN]!)!G:

0
Q!2:.$!<!
*L
&'>D'5QGA:JN.5i2:o2:oj
!%:
0
!)
0
,!23PG!E!Q.A!.NO
0
!)!
0

<
0
!,!23
@vy#vz@va_
0
!)!<
0
!,!23I,O92g2:,&
*Y
/w./<,-&./i2o!2oo!j
vR&VU!2O.]&L!$%&:!23+6!R!G]!:>!:&]&•]!
!W:>.>!?I!
*
59'G./'I4io2j
#$%:>,?!:O.MW&.QI
:>
@vy#vz@va`IE!Q!67I!6N1&,:>N1?

@vy#vz@va5<P&I&]+{]!!$%
*
52BC\&i!Pj
‡6PRG:>.].NOY•E:.A!.NO]!:>
PG!]!,!23
*
/pk2<,-&./io2j
@,?:>EN1-
0
!!2:!!1-]!!
@vy#vz@va_!2BN1-!2B&+E!Q.NO!2:]!,.M!1:>!!)!2:
{]!,?:>!$%
*
5pq./:2F
s
.in!Rj
@,NK!+!J:>!G!&.Q!A:.P
0
!?
0
O:
0
!)]!:A!.]69
N,!B6,,<
*)
5W.<&.in2p2oj
4

#$O!G!&%,,R!9:> ,R!9.NOAN
€.f!2:!G!&%

@vy#vz@vaCP<ˆ.NO-.$NW).PQNK!23
*@
52F.od.45A:59.5i2oooj
C&!Q!I3.NO….Q{:]!.9!Qi9a
&PQ!2j
*M
5W.:,5F
s
:5t./iR!oooo!j
C!-]!!?
0
,!I!]!!
@vy#vz@va#!]!212A]!!E!Q.NO!2QP.Q.,%,R
!Q]!!!E!Q%66 6:N16,!23i9a,,!23.QI
!WN1-j6,!!i9a,!NWX&+j6,KL6,!,!)!Q!)
i9aNW6+!6P:,I!j:>&I!Ph)PG!O:
*U
5lC\212VC:J=i!o!:o2oj
CA,!2N1OPQ!2!)
0
PQ!2,R:!:>

*L
52F.od.io2:j
D,!.>!2N]!!
@vy#vz@va()€-.W<
0
!&]!R:A!.]JI3.Q
!A:2]!&W
*Y

GA:JN.5i2:oj
#?
0
O,:A!.]EX:>!NK!,.Q&G.$.:!.2
*)
+0:5O=:5GP.i2ooo!j
()!*+X ,.P:,.P!o:.E]!<
.NO!G
*)
+0>A.5/2Aio!:j
8

()7,.E!<
0
!A!2:.E]!!)!Q.,%,!97,.
*)
+d.45HCi2:!j
\G!,!23
*)
+d.45HC45W.CXCi:n!p2o2:!j
#?
0
,NK!23,R!96,!!6!NWX E!Q.P‰
*))
+x.<9./45?o23.\9:5pq./Cl25;=i:nnm!omonj
(.•.NO,!!2Q…!NKAE
*)@
59.545W.15a./:5V'5GhV./2=8i:moo2&o!oj
(R%P<.NOR.QRQ:!o:O.MNE
!Q.NO-!2:),!!2Q

*)M
59.545W.'IG5N.5i:n2!:!oj
#)!Q!2:I3!V•%^-E!Q.NO.SRI!!A
.Q!G:!2NW
*)U
?'5S'i:2Š!:j
@,?:>]!E,?,NK!
0
W)F7G!2,6!R

@vy#vz@va5NO.€!*!b(c;===a==
@vy#vz@va@,?.NO!$%E:]!.9!Q69a]!]6<.:6!+.::>]!7•
]]!!$%
@vy#vz@v"a]!.S]!!$%iRP!!QN]!,?RI!j:>]!E.
S,!$%E!Q.NO:N]!!$%G!$%.EE!2,6!R
@vy#vz@v'a<
0
!A!)!QE!$%!N1.NOf]!:6,P9AE!$%!2:
!R,!!.W]!:
*)L
92./GhF.i2o:2oj
#.NO-:>!!!2:!1!)]!,!23
;

*)Y
D.5=.:89.io2!Rj
D:!<! .Q 
0
!:>N1P<E!RP<!Q.fR
€-T!2:P,

0
!N1E!RP<&!*!2R+:T
*@
59.545W.45W.CXCi:n!p2o!oj
•M6•.!NO6•.PQ6 .PQ:>]!&]!+O,!R
@vy#vz@va#E!Q.NO7oN]!!!!b(cdbe@88a==8
*@
pk./:JN.5'a./\2B'i!!oo!:np:2Pj
#.NO&-N,NK!.Q<!€2g,.NO
!)
0
!o:O.M
*@
v./>k2inoRoj
H,!23,!!2Q!666),:>!)!Q?!A::.E!*T3
!P,
0
.GT*-
*@
yA'.5P.i!:j
\‹.&•
0
I&•%P,2•,R:<
0
!%R<
0
!
.9-!Q.•.NO.,%
@vy#vz@vaŒ,+!2:]! B.1]!!?
0

,:A!.].&:.A!.NO)!+R]!
!EP^:!,!6,.9O9)PGE
*@)
yA'C2.5io2n!:j
\‹.&•
0
I&•%P,2•,R.S.•.NO.,
%
@vy#vz@vaŒ,!2:]! B.1]!!?
0
,:A!.]:,]!B.1W,
.>!9R:.E5RE!Q&:M6NP<WA6,R!Q6<!!G!PG
!9E
*@@
zFG'WG'5I:(p7./in!:2o2oo!j
=

#?
0
,!9:>,.P.NO.,%.QE2g<
0
!!?!
,.>!9PZ!+!E….Q-!2:<!2N1!:^
0
!9OW
!%E
*@M
zFG'WG>XGI:i2oo!n:22::j
i<qCk2:5WGi!oo2j
#.NO&-N]!NK!!<&,:)PG!W,!

!^.Q]!6:>!!Q
)+0456574
)*+,-&./-0123.
@,R!2:!R.NO&:M!2:,./4[#R
I,R.W]!,!23{O:-!2:!B.1]!
:>@,!$%:>,),!QE!QP<!G!-
!I!,,!23.NOI!2:!Ru:.E6
0
!2QP!R
!N1.G
0
)f]!!?
0
O,,!23{OW),:>!$%.E@E
,!2QPE!Q.NOR.Q{OW,.P:!RDI!PhR
){O:.NO!29X!o:]!!2:3!%NW.?R
)*+0456574589.:89.
]!R{O:!:PP<
0
!!?
0
,,!23){O.NOR(){
O:!:.A!.NO&•,%2•!I!,R!?
0
,,!23PP
.•.NO.,%P-PG!&•%
)*+0456574';<,=>?2
\!R.NO-KL.Q!G!+]!!?
0
,,!23P<.,,:)

{O:!:!3,.P:!R.NO)f:>€-{OW
,!23-.$&F!&]!2:[\){OE-.$.NOR6^&-.$
.NO<&(){OE-.$.A!.NO&•,%2•P.NO-.$6,
R.W,!23.E.NO.,%
@vy#vz@va\!R.NO-.QT!2QP!V!+ &I6,
.!RE!Q.NO)f.Q!9O:!2:!V!+E:>P<E-.$#2:!2N1O
R6&IR)!?!!V!+KR{OW!R
@vy#vz@vaDI!Ph!$%:iNNW6]<6<!Rj,!RN]!.P
!NKA€2g6$&G]!!?
0
!!Q,,!236,:A!.],.NOR!A:)
{OIW!R


@4-&./2FG'5GH.
5RW!!$,!23B.1E!Q.NO{.Q6I6,!
!2Q6+6&:!236R&V,,!•
I]!]!23:N1-!R.QfE!Q!).NW,]!
,.T.F
@*A'15A2.2BC'5D.5'E=2FG'5GH.
RW!,P,9 9!2:.fQ,##2:]!
!2N1O6,!*!N1{.NO-!o:]!NK!%.>&!!2:!
RR†~<!,,-.>&!.E@!G!K,P,RE!Q!3
!IR!2:!b(cdbe@#r4
@vy#vz@vaD&,:,:PZ!+!.NO++!!G!o:i!b(cdbe@#r'4'8j†~.NOI!G!
K
@**t2QG=.5B'E=<d.45HC45W.CXC\9-b'5\&45W.CXC
`36!R,:@,.
P:,,!23!Q.N2P^,T
@vy#vz@va#b(cdbe@====I,,!236,RNWX!W,I.

W?,.NOJ
@**t2(2F.5B/2n=5B:5t./\945W.CXC
#R!G!+]!PG!&  !!qPG!)
!2,R!F,!PZ!+!C.NO:N]!!9O
!!$!Q!),%^I!.!2:!.E5R.NO!)
0

&•,!,RPVR!G!PGR!6!*.E!A:2
!9O.E:!2:!5E!.K&!RP
<<!M!A!2: ]!!6RP!&:MRI!&]7-
JE.NO!)!u:.E6]!:>]!<
.NO:N]!!!2:]!!_96!2g)P,&! ?!9
R!?!9R6&L3!2:!2N1O!$,!6!G!PGI
!2T!~F7G,R!:,AP,!6!2:P
?!9R~+.NO,R!*,R!.Q
F7G:!*A!#I!6!2:]!!2N1O6A
P<!E!Q:9!E!QP<!G!!)?!9
!I!.
#RE+!!G!W!b(cdbe@88a==8E!Q.NO-
PG!O#2:!2N1O6,,!23!R!NK%!2)!GW,
,!23!b(cdbe@88NW]!!QE.W,


,]!9NJ,!23!)!R]!!Q
Ei]!!QE!G!j,!23!2QP!2:!b(cdbe@88
#2:!2N1O!E!P<E!9I!!2f6!$%E
!Q,!b(cdbe@88.QI,,!23B.1!9O5WU
!!6!$%,,!23!2QP!
R.Q!A:2!-
#2:!2N1O2I!V,P<!6!$%E!Q,!

RP<!GW!b(cdbe@88#R&:M,!23
&$L%!i{.•!QE.W,j.QI 
!!9O.W
\,!RPG!OW!b(cdbe@886]!V)P<{
O!2:!+! †.NO7o7Y!#b(cdbe@88?!,]!!
!]!!?
0
,‚!ƒ!]!!2:,!.EE!Q.NO.S
,!3.NO!2QP&•,-!R#R
-!+! ‚!ƒ.Q!G!W!9!]!,Ff6
!R-!+! ‚!ƒ6!2:P!b(cdbe@88-
!+! ‚!ƒ
]!!E!Q.NOI.N.!NO!<
0
:JI3}T.NO
f‚!I3ƒH,!23!G!PGPG!2TRQ.$,!!
‚,!-ƒ,!23!G!PG!G!!€,!-!‚,.Kƒ
@**?'5S'\9oF.:5=C/2=
#2:!R6!+! ‚!$%ƒ‚&!ƒ.NO>!~W]!!$
%<
0
!!?
0
,!E!R!2,7,.6.NO!$%:]!
.9!Q69a]!]6<.:6!+.::>7•]\]!!$%6!$!Q:>]!
6!:]!O.M6!3!$%.E]!&!D!E!Q!*{
]!!$%:>!*,!$%2&!]!,?]!9!$%6G,?.E
.NO:,!2,!R
#!$%:>&!!N17I!,!!*,!23!$%:>&!.E
!2,_96!$%:>&!.NOf&P!),

!23u:.E6P,!+! .?R.NO-!2:!R6T
P<JS6!R:.E6.NO!G.Q!$%:>&!!2,
:!),!23W]!!!NK!)69a&6I6&
!2QP6&&:!23:>&+
]!!+! P,.NO,.W,!$%!2:!Ra‚N1-ƒ!$
%NLO!*-:>}‚P,ƒ.?
0
.GN1-
R&}‚&ƒ.?
0
!W!$%EO9!2:!<),
"

H,!23!$%i:>&!j€.NORI!>!%^#
RP<&F!&]:>>.]!I!2T:]!!$%i:>]!&!j
@,,!23!2:!R!A:!]!!?
0
&:!:.Q,!$%P,
#{R!]:.9P:RGNO6]!!$%6{WRV6
E!Q)f]!!?
0
!9O,,!23iE,:A!.],PG!Oj.Q.,
%.9.E]!!$%E!Q!)
0
]!:>K]!,!23uNW3!%]!
&O.M:>NW),!R6]!&!7,.P<!)
0

,!23,!23I6NE!Q!)
0

,,!23
P,]!,!23E!Q.NO]!!$%:>K]!!$%!)
0
]!9]!
,!23.NO!)
0
&LK]!!$%,!23:,!7Y!
#R)..NO:>!$%,&!2::^
0
&:]!!$%
\,&!2:]!!$%6&!!V!+!N1!)
0
!o:,.P:
!V!+6,.P:!V!?
0
RE!Q!R.$NW,.P
0
P,\,
&:]!!$%6&!!V!+!N1!)
0
!o:,.P:!2:O
.M5Q!+!:,!R:>&!2::>&•O.M6,
.NO<!!o:< O.M\,&!2:6< O.M.NOQ
N]!R!F!),.>!
_W.9!R6&I!Ph),:†.NO!G!.NO!G!2:
]!!$%5R!2f&L3]!),!]!2PG!P,
.NO.N2&L,,!23!NKA!$%696N1:.].Q&!29?
:),KL?
0
!I!.QI..Q:),_W.9N+R6!R

I]!!?
0
,,!23‚U!2O),!$%ƒ@,,!23RP<.NO!*+
.R..Q+]!<6†P<,!23),2&
0
!&I!Ph.NO!*
+.Q.NO7,.:!:#R3.NO7o7Y!N]!!+O6,,!23R.NO)
..Q7,.]!!?
0
!!Q,!]!2:.E),!<
0
:]!!$%
@**)+0:5w=.5P.CS':?'5S'\9CS'-0A.
@,:.A.F,!!2Q]!!?
0
!<,,!23B.1
.NO,:,),:.Eu:.E6!R
.NO).T9:)!*+L%!$%:>%),#$%!*+!
R&$!,!!6&!)6<9,!9Ou),
!$%!?!,,!23!$%%P<!?!!2)!G!
R
#2:]!!2N1O6),E!Q.NO!$%!)!P<E]!!?
0
,,!23{
O.NO!*+L%!$%u),N+RE!Q,,.P:!
R]!,!2)!G!W),.E
'

@**@+0<,=>?2
C[6R.6.S,:A!.]K&!G!.Q!)

0

0
-.$!2:
!R
@TJ2•
0
-.$E!Q&W!,!2+.NO]!R!?!.W!
RqJ:PE:,!$%P,.QQ.NOA-.$P
0
-.$.EE!Q.•
7E&V,.P::#$%.,,R!?!.W!RE!Q
!IRO.QR!?!:!:.W]!,VK,,!23%P<
!?!E-.$.W]!,W,,!23
@**Mt2QG=.5F
s
:5k2/2=./2n='A'QGA:JN.5
#2:!R6,!23W,:A!.],!23.E.NOF7G!o:
!23!){O:
0
<!#!)!29RP<R.R&F!&]!o:&I!Ph!23!)
!]!1:#2:!2N1O!G)!I!:^
0
-!!)!<
0
!1
!:6N1-!RE!Q)fF.>!,,!236:A!.]
!o:,!9O#RPRGP9
0
>.>A ,

:A!.].R&!2:]!:A!.].Q&{A,!,.]!*&I!Ph!23!)>.
,:A!.],@,&!!R!2,)f]!
<3B.1:),,7A,,!236:A!.]:<3.E
@**U#A.5/2A{A'C2.5\9A'.5P.
@,!$%!:&I!Ph,!23B.1:6!G.,,
.W,.EH,!237,7,+IK]:

0
.,,&$@,,!23R.NO&6I:>]!&!
.]+!G!).Q7,7,+!9O,L%.]P,
!{R!]),@,.,,RP<:YR!R!G,.,,P,6N)
&$:,.,,P,@K]&$:
0
.,,.NOI&L,!23:,!
7Y!6PQ%6.,,I!NOJ<3B.1
@**L2FG'5D'58QGA:JN.5
#R!G!+]!P<A:B.1_B.1&F!.!*]!J!NL
:>!G!E!Q.NO.,%:!::>]!&LPG!!TW
*-\G!2TR.NO7?R)&•]!!?
0
,,!23!NK
 ,,!23.E_
0
7,.,,!23B.1.NO)!2R!FK&a
)FPG!!2,
- ()FPG!a@,,!23B.1.NOFPG!.NOY>!A!N.Q
:!IR!9!)!G!9P!}
- #2,a]!,!23.NO.>!NW!2,]!!$%:>]!&!
!2:B.1
