Hoàn thiện công tác hoạch định của công ty CP tin học An Bình

Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
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1
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
LI CM ƠN
U-==)C5VW.I9#B$W#)2)OK
6.XY=ZI5VE$[.\K5;XT
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67IX)T4""89)&+_GE$[.\
LGZ8Y=LN*#K
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2)OK6.XZI5-67eY=_eCLd_
G)I`=MfG;O=D*WLGZ#I.eLN
*#Z=)dCBY=
g)K$I.#d_G)IC.
hbW#;XdW+#d=$WLd
G)IY=dKda9W)E_`=KB=I5VE$iLOX
__.HdWTeY=_eD9
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Đỗ Xuân Đức
2
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
DANH MỤC TỪ VIẾT TẮT
k#Wc Jl
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U( U<_MZN
MỤC LỤC
DANH MỤC BNG BIỂU, SƠ ĐỒ
3
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
4
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
PHẦN MỞ ĐẦU
1. Tính cấp thiết của đề tài
2)KNd6G)#IN#LWNdkY

g)G)I"$#IN_G=NW)Cdg)6E$LWN=K5;
K=N=Cg)9)D=NS+d6G=N=cMR
KOCX6_d=K5;S)67-9LWS
KNd6S+)E$#IN_g)Kd
6d.OG7)XLB)*g)G)I=_GLe)E$#IN
g)G)Idg)K)dAeJ5#I#INN
d6n_eI+5VW)[I+5VLe)
g)G)Idg).CNd6S+
5-hJK5DG5Ve)GWG5Vd6_
&eo#.KeKd6XhJT.OWGI.95-
=XlG#KM)W#INS+#)*Y9M)W#I
N_2)KK$BG#WG5Vd6X#K
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Y=ZCc=e)##B#nIB9oK
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X.5Dd6_5eG9WG5Vd6
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#BXY=_==)C5V5K=NECHdWe
 
2. Tổng quan tình hình nghiên cứu của đề tài
_#Kbg)WWE$BL
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#<_G%
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
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1,)I#<=<, ]
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,X5)5Ve=#M)BO..
KG)I#<KI.-)_Nd)
K6.5D=d_K8#-d_G)I

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g)-#U#I
 Eu[.
RK#
3. Mục đích nghiên cứu đề tài
@AR+)GM)BO..P=
&eKed5V=AR)KT
KedL=A)Ae%
1C_GHG)I#6.
1J+)$KF

9#BB.L=^..OK3<=T*!>>1!>!
1KDEF.*R$K_K[K9o#)*XdW
O..P=
4. Phạm vi nghiên cứu đề tài
/_G)IC.W)I.K)+)F
&+K_N6.e.*R#M)B
HdWP=
=#d%K.=#
=#;%K;$I.X+)ECG)
CdK3<=!>>]!>!
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
=#N6)%(=A)XMWG5VXM*6$dW
W)I#.XM*6$5DKXREXAX*E
5. Phương pháp nghiên cứu
5.1. Phương pháp thu thập số liệu
15D..g)E%,.5D..+)68
A)=5A.OXg).=X*=veO=I#G
N#B+)
15D..)Kg)LO*)a%5D..Ef6A
*)aMg)#BN6))K5=A)hJX
WG5Vd6XdWX5DKXREXAn5*
Ee$=A)e_9TW.A
#A#B5D..$LPGd*)a
_X=F^f_P=)I.*#XK5F.bX
L=ChJ#$hJ
15D...a#B%,.5D..)I.g)CK$
W.Y=NX=NKI$B9+)#-de
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hJ
5.2. Phương pháp phân tích số liệu
15D..Cd%,.5D..6$K9KXdOE
5VXWSV.GY_=#-)Rd)o=EC
G)Cd#LO.*RECG)_XGEO.w=)5VNCd
Z5VeWKd#;Ae
15D..EE%,.5D..56)LPMY=Mx)N
RC5Ve=K=CGn[X+G=KE$d)#
=K9)9#Ie#5VT+)
6. Kết cấu đề tài
J.T_=G5VXG;O=DX6=ALOLe)X#uX#G)=
dOXdWB)o=%
T=FT)
Chương 1%@NEC#BGHG)IDLO#K6
.
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
Chương 2:*R#$KS
.T
Chương 3:O..S.T
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CHƯƠNG 1: MỘT SỐ VẤN ĐỀ LÝ LUẬN VỀ CÔNG TÁC HOẠCH ĐỊNH
TRONG DOANH NGHIỆP
1.1. Các khái nim có liên quan
1.1.1. Chức năng quản trị là gì?
+<g)OKGLo=:+<KLXE_=CG=I
W_GXS+XGZXde=E:+<$E$.CV.
)o*G$X#IG$XG$Xe5V=A)ZK

1.1.2. Hoạch định
Gg)KM=A)#g)W.OG=#G=5
We5V=A)yYKG6/zKG{6YGv|
Gg)WMY=K5-.OG=XG=5WXdG=
#G=_
Gg)KGNKR_XGg)W56)#HR5;
#5DG.KeS+#96$==)Cg)OK
GC._E$LBLP=NLOdWWe5V
=A)Z^Ky}/KYYK=Y=Y0

`6E)=~~qX
.YQ>|h__#k_R6$L5n#keHRXE$.
5;P==A)#-5DKNAeX9L..
Ae
_=GXG=Ng)KGg)W56)#HR5;
Lc)okT)LP#M=A)XKrWG5VXREXAX
g)cXdWWe5V=A)
G=Ng)KGNKR_^L&_GE$E)l#5D
GS+X#96$==)Cg)OK#+=6$
$e5V==)C_
#6$LC)F')I.-5DGE$#I
5V5Gd)F'Kd6$LGIXR5
=NE$#EuMOK=d_E$.5;G=SM)5-
#IN^dWg)OJ5VGbag)OK.OR$
q
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
.G=SM)5-#IN^X[wE$#IN.8V.#-
=A)ZMS+X==L..e$=A)_
G=Ng)KGAo==NGN##

GI.=Cg).9N#g)WedWg)O=
=)Cg)KGA5VGWK
1.1.3. Công tác hoạch định
G#.*S+LN=$=A)
ZKS+g)OKB.GS=CX=CX._
=Cv_=#AWG5V
W)I6g)OKB.K)$G
K5FX._.bLXLN.IXP=MKrE$__.LN.I
.AK#WK$WG5VKDEF)oG$5V.*LS
.6g)OKB.DEF$GK5F
_=XK5F$P=$W)IZK
1.2. Các nội dung lý thuyết cơ bản về công tác hoạch định của doanh nghip
1.2.1. Vai trò của hoạch định
Kd66.XE$#oE$B
LhJ.A)NK5-W#R[cUde
+<9L5-W)hJZ5V#K#$
=N=[UKbLc)ok95)e=
NWNd6hJ
+BX.x.6)Kg)K.Ke6
.Xk__e.K9)aXKK=hJ_e^..O^
5DT)KkX9DN=hJ_DNc=Lc
5ZKLNd)X=Nd=i=hJXEuG=hJ
dLG5;W)LW5V5DG9L5-hJEu#9c
DXEuW5V9KK_eMOK
+XK95-)E)l#NX
5-67g)W#-=#hJ"$I.K)Y=N5D
)_.x.MGI.=N9)XW9)De)EH
5FX)IGV#$9g)W
(k=AR#5-GW)CDLOXg)KK#
O=LOKd6#-.RX;#)oG$aB

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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
JW)MEGT=Eu67-#hJ5-XGZ.R;#
=d5V=ARKd6JI+[=AR#5-
Eu[.g)OK#*#c=#95V#.OG=Xd)WdRG=
C#KcXG=DEF$9=A)6hJ
+LX.x.G=Ea969dg)KBX
9.5D^9#B=hJg)*=F=+Nd)k
_g)OK_9dW+Mf.8V.BX)g)OB*G=N#
Kbg)KXdeW)5VJn69G)g)KBG
99WG5VKG=SG=
hJKK5;#-E$K#8dCG
J;#I6AWG5Vd6=hJEucGg)W
K#-)d=K5;X[.*C9=NLG)X)o
G$#=A)hJ#-=NLGDNK5;O=LO$C
=A)KhJd#I6Ag)OKWG5V5;5Kg)W
ANE)96pLWK5;_dXhJ#I
6Ag)OKWG5VEu)wLCDeNC._#-9S
K5;
K=K5;KcX#.*R6TW)C
=K5;#l=X=K5;.Eu[.hJMCKX
KDEF_5KO..See*<G$KhJK
K5;)Xd.OG.5D)C9LLXd
iNR$W#$=A)XH5Fg)OK=n_
=NECWE)%
1/Wg)Ow_eEG==B)H
l/Wg)Ow_eEF)5)G=
=B)Hl#dbRM9
1.Rg)KGdaXW)dWg)O5VB.Eu

*GZ.RG-/Wg)OEudL8c..R
1*K9.5D+MfdLOkG
)CXK9GC=bK56)#N5;U
5DK_g)WNhJK)K5;V.GG=
O=dO<56)g)OK
1.2.2. Các loại hoạch định
K$W_)Gd)5V.*6$Y
9)+d)XAeG%
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
•Y.=#%U-.*GX5;K%#l=#
#=
•YGl#$d6%h$#)+X5;)
Gd)5%RX*E$X
#I5XEOM)BX)Av
•Y=+NN%U-.*G5;K%
1WG5V
,FB.NLNhJX_WGI.9=A))
6.##KRhJC#-=K5;WG5Vd#
K=NRMG=We5V=A)X=_=N5;GC
N)Be5V=A)WG5VM=A)
6.K=K5;WG5Ve#pOhJ
5o;neE$I+#W-Ly=
K5;|hJWG5V#KLF9g)OGHB.S
+/hJWG5VT<+#E+=S+X^=
#AX+<XGl#$XN)S+X<+#5DGl
NKdGI.S+^..G)I.x.6?<=X
><=X?<=v)N#WG5V
1W)IyGG|

,MdWcDyk]!<=|X.=#€.D
  W  G5V  6      g)O  K  K)    $    y@66GY  =YKE
•)YG|P=MKrE$__.LN.I6.AK#WK
$WG5VKDEF)oG$5V.*LSyEf6A|
/WW)I5Vg)OKB.DEFAe_
dW.
@66GY=YKE%4=CLN.I+<X=CLN.IX=C
EO.w=yK6)]GY|
1.
,g)KK9g)WcXWXMN6)
#TWX5;$#+W
K.X5;KLKr#WT.OG=5
We9=A)^KKWG5V
.5K9W)I9L5-Ae=hJEuWe$
WG5V
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
O.db5VG9dWN
y.GE|#[K9NAe95;Ae$
X5D+#-9*E#dO;MXAe
*GY;%
16%;$dx6?<=KFG
1K)%;$k]?<=
1c%;$65-<=
1.2.3. Các nguyên tắc của hoạch định
1I.K)6*%/WV.9#KbXRg)W#K
=g)OK#-#.)KR)XE+=I.eKWK
g)OK.OGBHdWBO#XLN.IK
6.##BGg)W5=A)XW

G5Vd6XdWAevk_Xg)OK5K
)6.I.K)6*G.OGdx5VBO
#KhJ=#g)KX5#7e5V#Kb
bCg)OK
1RC%&O=LOLg)NX)oG$&O=LOR
TXRGXoLNW)CGg)Kg)Kg)K
.OLK8=GBONhJX
N.O5VKrK#-)oG$Aee$
N
1RdX$p%
‚Rd%JI+##I6A[cg)G)IdWX#I
6A.5D..d#dW+=d_dg)
GNSV.&e5VCT#I6A)dW
+d)5dWX#<_MZNXddm)IX*=GHvdW
+.O5VSV.GX_)g)O
‚R$p%.OM*6$KW)C=
K5;LKn5L6.X.)5V9e==
#W5Ve=W)hJJKX_b[.hJI6A5V9D
NK5;=G#WXxK9KK_e*K
1R)g)O%h._eM*6$).5DdWd
)X6._eG$=N#.5DY)R)g)OX
.5D.O=G)g)OCX_eG6)XGV)I
.TXdG=A).GV)I5GbdX#WK
6.v
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
1R5-%&5-NS+LP9=A)A
eMdCX+c==RB6$LX5-67
.OL=E#K5;=A)#)oG$$=A)

.OGX6p6SK5-E$S=K5;=A)
.OdO[wE$Cc#K6.
1RNXB%h=K5;G)LWN6_dWnT
N e.8V.#-E$S=K5;X.ONB
K5;e ;DXNKK
1.2.4. Nội dung của công tác hoạch định
1.2.4.1. Xác định sứ mạng và mục tiêu của tổ chức
1(E+=%"+=e5-N^GH6o
S+"+=5-M=A)#WG5VS+J__
eSYE$SS+X=K5;#GZB.
KS+W)CO5FWE+=S+5%
‚,EfS+
‚J9<G$^L
‚@K5;NS+
1(=A)S+%=A)GR=g)OK5-
W@A)_eGe=dW[=NN=#AS+
D9=A)5-NS+X+<g)OK)
5-W$=A)=A)GO@A)o=
=A)6X=A)cX=A))X=A)LN.IX=A)
G5VX=A)Rv
1.2.4.2. Xác định chiến lược
WG5V5VP=$=A)#E+=S
+WG5VGdWoLNX6XW5VEOP=$
=A)#E+=S+WG5VdidiKRM
+5V=A)=LNd)5-6756)#N#W
G5VK=A)#O..G-DLOK;6JKWG5V
5VAe_dWW)I#dW.e$
_2)KMWG5VLo=L5-E)%
1(=A)
1*R#=K5;yLK#L|

1&e==#e=W)S+
1*R#WG5V
1,$WG5V
3
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
WG5V6._eG%
1WG5VM*=I.K5;%I.K)#OEO.w=C
#-d_6.
1WG5V.KeK5;%6.Cc=9d
=-9EO.w=_
1WG5V6_%6.=9EO.w==-d
d.Oe.A#A
1.2.4.3. Xây dựng các kế hoạch chiến thuật và kế hoạch tác nghiệp
dWW)I#dW.G9L..S+
$WG5VKkAeXkO#)dAe
@A)dWW)I#dW.%
‚@A)dWWG5V#dW.GP=S+
$=A)XK5DX.5D*=WG5VZG$#.O
5;cBX_)g)OBe$[
‚@A)dWW)I.O5VG5VAe
‚@A)dW.P=$=A)dW
W)IX5VMKDEF=A)dWW)I#P=$
=A)dWW)IXo;.OAe#WD
JN6)dWW)I#.)Kr9#X
=#A.O$ƒLN.IX*$ƒG=dXF*)XLG*)ƒ
@A)T5VX9)oG$T)NXK=#g)A
eƒvN6).O5VAe_LPi)G5V#
5V
1.2.4.4. Xây dựng các chính sách, thủ tục, quy tắc, chương trình, ngân sách

•RE%,g)WEDLOi67NREG5-67
)C#-Ne=A)KS+#5VLF
g)OKB.K;6")ddW5VGI.Kg)OK
REe$[RE.O=A)DLO#g)
.5D5-NP=5V=A)S+
1GRE%
‚REAe%_e$LP#<LOG;_X_6A
)B.5;Kg)W9TW##BAee
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
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#E)_LN.I)iG#*E=Yi67GZ

B.X#.*LS)oG$
‚4:%"O*EiKr)oG$5V)N#
.*LSXEf6A)o#CN
1.2.5. Tổ chức bộ máy và nhân sự thực thi công tác hoạch định của doanh nghiệp
S+LN=#*E$$.OLOO==NG$
G5VGNSX_<G$N=€Xdo
xG)XO=LOE$dWV.9#
g)OKB.5Nog)OKX=CX._=
C_=#A<+#XM)B.bLXLN.Ie
WG5V6$#E+=X=A)S+WG5VhJ
5WG5V.KeK5;XWG5V*=I.K5;XWG5VM*=
I.K5;X6_EO.w=v
WG5V5VK5F.bAe_W
)Ibd6EuM*6$dW=)XL#6#A
d…=vbdm)I_K=M*6$dWGc.K.XLOLO
65\EO.w=#6#AdbdW_=#AI.V.ECG)L
)Cd†&o;8#-L=C#.bLdM*6$
i)5<E)BGNX.RLg)*XCN<K5FdW
5VK5F.b.SLWdW.*#
65-g)
1.3. Các nhân tố ảnh hưởng đến công tác hoạch định của doanh nghip
1.3.1. Các nhân tố chủ quan
1.3.1.1. Quan diểm của các nhà hoạch định
U#G6M*6$G)O5FX
.CLFg)e==A)n5WG5V
K_=G)g)Od.A)NKBG-#g)e=
g)e=_Lc.5V#-E$LWNK5;dƒ
_.8V.#-g)G)IdWXDWK5;dƒ
1.3.1.2. Năng lực của các chuyên gia hoạch định
Q

SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
J<G$)_O5FKBG-W
XT_dW+#KNSV.eGI.dW
S+J<G$eFE$e)Kr#.*R5V
K5;6._K#dW_)8#-9
)oG$6.k_X_eSV.G#5K
9.8V.E$.Ke6.
1.3.1.3. Cấp quản lý
49B.g)OGHK=NhJ#GdW5VGI.K_=C
g)cL_=IW#-)@'B.g)OGHEu)K=F
=+d)B.g)OGHdW=RWG5V
g)OGHB.K)#B.DEF5;GI.dW.B.g)O
GHTCBXBg)#=A))S+XN6)
.OM*6$oLNX_g)^u#-)
1.3.2.4. Hệ thống mục tiêu chiến lược của doanh nghiệp
@A)GdWg)O==)C)C8*XS+6
.@A)iK.5D5-BOg)Wg)OGH#
9))wG5;#$K$W@A)GO
#GI.dWh#IGI.dWT6$#C=A)S
+X6.=e_dW6c.8V.P=65V
=A)ZK
1.3.2.5. Sự hạn chế của các nguồn lực
/GI.dWGI.dW.O6$#)oG$_hJ
=$pBE$dW=)oG$GLG=)T)
g)OGHdGI.dWR))dbG=O==+C5)
.5D5VG$J)oG$6.Lo=%J)o*G$X
)oG$#RXDEF#IBX==_WLXdv
K5-WG)o*G$X*5VG=NK9W=
5-X5AWFhJbKBO,$G5VGN=^68k#

ECG5V5GW)#BG5V"CG5VGN_KNg)OGHX
bW))XG$G5VGNK‡Rd=#7T.O
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KFE$KeddW#_n-#G$9.5DC
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DEF#IBdm)IX==_WLhJnG)oG$W
$WF6.5-CDEF#IBdm)IbW)X
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
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6$#G$9dWEOM)BC5)
1.3.2.6. Hệ thống thông tin
Kg)KEu[.LN.IGZhJ_
5Vg)W[cd.;KdWK5;Gg)
KBXGDEF/g)OGHT
6$##)oG$XG$X#IG$#=_g)C5)9[X
G=[R#-E$LWN=K5;XO=e)R=8g)
NdWXO=LOKdCG5VEO.w=G-BLP.Ra
B&o;Kg)K$dW[nT.O6$#
.Ooe_9)i.8V.
1.3.2.7. Hệ thống kiểm tra đảm bảo cho quá trình hoạch định đạt kết quả và hiệu quả
/e=KO=LOdW5V$#-)g)OK$WX
9dWCBn_ed5V$5H=)Cg)O
GHn5B.65-)_e=cEGT=#de=K.x.N
.XEf9EGT=_K5-d[KF=Ke=
NS+5VWY[dWZK
1.3.2. Các nhân tố khách quan
1.3.2.1. Chu kỳ kinh doanh của doanh nghiệp

@')d†d66.)KOg)LC%
X<K5FXLZbXE)U-='#Gd
C)F='d)N6#RAedWG
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K5;X)oG$55VMKrX#5c=LcKrK5;dW
5-K[.g)OK_9SdTW
1K<K5FXdWc5VEf6A)#A
e_X)oG$5V5#Ef6AX=A)5VMKrD
1KLZb6.T_9dW6#A
e#RS#R6$6.GG-B
1KE)XdWEu5VM*6$F=+cXkdW
AeEdW5-4nT-E$==6‡XG
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
#=A)5VMY=MxXGX)oG$n5V.*LSG#
)Sd
1.3.2.2. Tính không chắc chắn của môi trường kinh doanh
,I.dWGg)K)wLeC._#-E$S#)C
dcc=K5;d6XW)G*CK=K5;
dW#=K5;@K5;LBSL)dW
=R5-#cLB)J9hJNKK=
K5;5DCS5;_9dW6XSV.#.+.X
b9hJNK=K5;_E$SG_9dW
5-#cGI.dWTRX.5VE$
N=K5;d6#GI.dWGR
B#=+Ndcc=K5;d6eMO..
.O+hJ#KeddWRV.U-9Gl#$_=+N

dccB.#M*6$dWGR.+.X59Gl#$
_=+NdccbadW.O5VMKBG
1.3.2.3. Cơ chế quản lý kinh tế và kế hoạch hóa của nhà nước
&*G*CO5FE*)Ec-dWEOM)Bd6
6.@NDWg)OGH.8V.Eu_6A[wNdW
EKM)B.KeX5VG_Eud=Z=E$.Ke6.
$WK9<=)eSDWg)OGHdWJ5-Z
BE*)#DWK5;.E=)#B=-T
Og)WeDWg)OGH#dW_J5-J5-T
.OW.AOg)WoX#5-=cK)<=)eSe$
E$g)$6.5#7O=LO5V)T)g)OGHI.
K)CBJ5-
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
CHƯƠNG 2: PHÂN TÍCH VÀ ĐÁNH GIÁ THỰC TRẠNG CÔNG TÁC
HOẠCH ĐỊNH CỦA CÔNG TY CỔ PHÀN TIN HỌC AN BÌNH
2.1. Giới thiu khái quát về công ty cổ phần tin học An Bình
2.1.1. Quá trình hình thành và phát triển của công ty tin học An Bình
%ST
&i%ECq>1K5D&1K51JN
&%y>:|3qQ3>:01!!!:Q3q
ˆM%>:3Q!:~3?Q
`=G%EGYE‰L.=#
ŠYLEY%.%‹‹‹L.=#
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,%S.T
2)=6.%#k#a
2.1.2 Chức năng, nhiệm vụ của công ty cổ phần tin học An Bình

1+<%
‚))B.XLL)LG‡G.Ad=R
‚WL#<.b%=RX.T===RX=YKv
‚*.CGd=RXG..
‚5#B#p%=R#<.bXdc.AE$CXC=
‚"f9Gc.K.XLOXLOKG=#<.b
1J=#A%
‚B.=g)XWN#g)OGH#Ef6A#CX#I5EOX
)oG$edWO=LO6)K#.Ke#CXN.*E
[g)
‚<5;)E*)#-=ARdk*)RXBG5VEO
.w=X<<E)BGNX6_GEO.w=
‚(*6$.5Dd6#.KeYdW=A)XW
G5V
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
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Hội đồng quản trị
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
‚&T)5WXdkNn*#_KN
)=a
‚O#)R6.X$))wLO#=K5;Yg)
J5-
‚$.*.CGNX<#G=X<)I.5;G
NX<=G;EC#IBTLN*#F

2.1.3. Sơ đồ cấu trúc tổ chức
S.T5VS+#N)*YG)I
6.<=!>>?N)*YG)I6.X
G)Id_Gg)#)G
Sơ đồ 2.1: Sơ đồ bộ máy quản lý của công ty cổ phần tin học An Bình
( Nguồn phòng kinh doanh )
Nhận xét%
Ef6AB)K[K$)W+<EuO=LOE$)=_
K.bLUS+#g)OGHn5VCBX)I
2.1.4 Ngành nghề kinh doanh của công ty cổ phần tin học An Bình
1))B.XLL)LG‡G.Ad=R
!
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
1WL#<.by=RX.T===RX|
1,c.^C==#RX
1*.CGdG..X=R
15#B#p%@#<.bXdc.AE$CXC=
1"f9XGc.K.XLOXLOKG==_#<.bv
2.1.5. Kết quả hoạt động kinh doanh của công ty cổ phần tin học An Bình
Bảng 2.1: Báo cáo kết quả kinh doanh
Đơn vị tính: 1000 VNĐ
Chỉ tiêu
Năm
So sánh
2012/2011
So sánh
2011/2010
2012 2011 2010
"C)

C
Œ
"C)
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.R ~3>Qq> q~>Q0Q qQ0!3! :>>>: >:X? !3::: >!X0
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( nguồn phòng kế
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Nhận xét:
2)ECG)KBEO.w=5V5;)68L5-T)
5FhW)CLBGVK5;O5F5Z6Tdc
.AAe5E)%
h)<<=!>>G3:~y>>>UJ&|X5W
<=!>O=M)C >Q>~~0y>>>UJ&|"<=!>!6)<

=XG!?Q0>y>>>UJ&|XGV)I<G!>?~!Xqy>>>UJ&|#)
I.5;GNn_E$LWSKrKCN<K5F_e
!!
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
d6.Ke#_)g)O_W
G5Vd6)g)OP=*)g)OEOM)Bd6L
n6T5VOXM*6$=dK)XO=LO
GV)I5VS,V)IW<=!>!<_..T*;
EC*#Xn5<)W)I.J5-U#IT
dk.BB)e5V)g)OKd6Y=G)
6)#GV)I
2.2. Phân tích và đánh giá công tác hoạch định của công ty cổ phần tin học An
Bình
2.2.1. Thực trạng thực hiện các nguyên tắc hoạch định
2.2.1.1. Tính tập trung dân chủ
RI.K)6*G$CE$dWV.
BO#KXkGZW*#RI.K)6*
5V$5DCCR6*5Ve
*X.bL5K9dWX=A)=M)BGB.
KJ5.bd6Eu5K=A)6)XGV)IYX
g)H#L..X.*.CX5DKO=e=A)
bdm)IEu5K6=AEO.w=#)dLO
kEO.w=k_L=CI.V.GXdWV.#-9HdWL
=Ce5K9g)W)C8M)B*
#i=RB=dOXLSE)UKg)W)C8
#7G6L=CX+T)G=C
2.2.1.2. Tính hệ thống
RCO=LOLg)NX)oG$2)
KZO=LO5VRC

5V<+#W)CNk=K5;L5%d
WXddm)IXCKX)+#d<+#
e==Xe=W)5RX*G$X#<_6.
W)C5VLg)=NBoLN&).)5VE+
=S+X*5V)g)O
2.2.1.3. Tính khoa học thực tiễn
Rd$p55V$C=-iR
Wg)G)I)T)K5;X5RWg)G)IdJK
5dWV.5VW)C#<_XMZNX*=GHk_=d
K/G‡GXE#NX5;=)
BG5V5XB.ƒ=)ZGW)ƒ&C#-R
!3
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
$pX)Z5VM*6$kW)C=K5;5
W)C55V.*RKrK5)Kr5Ve==X
e=W)CX;e=dWd_d<EO.w=K_5V
dG$dƒU#I5dWV.C#-)oG$LK
e*)g)O
2.2.1.4. Tính hiệu quả
R)g)O5V[K#_O5FK$W.-6)X
GV)IdW5VG$.O.+C)T)d
6.RG5DCG-W)d=G)g)O
Eu*KGZ.RG-R)g)O5Veg)9GVR=G
#.R=LaK,VRF*diG6)GV)I=_
O6WX)RK=cdX[X#WK
5DK5;
2.2.1.5. Tính định hướng
R5-5VeKrg)=A
)Ae56)XGV)I)=A)b+cX5

G5_.5D6$.bd=K5;S5O
<XEO.w=G'=CU#IX_5=R6$LX5-67dW

2.2.1.6. Tính động, tấn công
@K5;G)LWSXdWK.OG
XR+#-=K5;dW.Oc=LcCBDN
K5;Xo;W5V9LBGV_e^..O
=-i.)5V=N.TRNB&_GZ
=FKN6=A=^d6XLSE)=EO.w=L=RX
t"#=FKNK5;K)JN)G
5RW9KK_eMOK5EO.w=_5VK5;B.I
dƒ=G$_.+K5;dƒdW
)5_9.5D6$.b
2.2.2. Thực trạng thực hiện các nội dung hoạch định tại công ty CP tin học An
Bình
2.2.2.1. Công tác hoạch định mục tiêu
@A)Lo=)=A)d)X=A))X=A
)AeX=A)RX=A)G5VX=A)cXK)X6
BO=A)*=A)J5=A)R
#7G6)#GV)IJKb$=NEC=A)d
!:
SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1
Khóa luận tốt nghiệp Khoa Quản trị doanh nghiệp
5dX<=DEF#IBv$6$=FKNg)
=d6X=FKNK5;g)NLL)XLG‡XL
GYvTdWV.C#-)+5K)*=@•hU
@v#N.*.CGd=RXn56#A'
KVL
Y)S)=A)d)5=A)DLO#7G
6)#GV)I

h)K3<=**5E)%
Bảng 2.2: Doanh thu của 3 năm 2010, 2011, 2012
Đơn vị tính: 1000 VNĐ
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$ 3~: >Q>~~0 !?Q0>
( nguồn phòng kế toán )
JIMx%g)LOECG)B6)3<=)#5VdWXŽG
#5VdWGdg)&)+a=A)#6)
KG.8V.@A))T)_E$'G$=-_e5V
,V)I3<=!>>X!>X!>!5E)%
Bảng 2.3: Lợi nhuận của 3 năm 2010, 2011, 2012
Đơn vị tính: 1000 VNĐ
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$ 0?0Q:X!: !Q3X! !>?~!Xq
( nguồn phòng kế toán )
JIMx%$C=A)GV)IKX)G6
Z$Ci)#6)#.RKNd6=
=A)G.8V.
2)K$=A)Z5K)T)E)%
1R6%&O=LO5V$CXLg)D
NXxKKKk=K5;d6JK[.I6A5V
)oG$X.*RKrW)C=K5;XL=CnG$
W)CN==uBW5=
K5;dWXCKX)+X#W)CLK6.
e[K-)ndGDGW)Cd
1RCO=LORCB#G%CF.5D..XN
6)XS+
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SVTH: Đỗ Xuân Đức Lớp: K7 – HQ1A1