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tạp chí kinh tế đối ngoại đề tài NHỮNG YÊU CẦU VỀ NĂNG LỰC LÃNH ĐẠO VỚI GIÁM ĐỐC ĐIỀU HÀNH Ở VIỆT NAM

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NHỮNG YÊU CẦU VỀ NĂNG LỰC LÃNH ĐẠO ĐỐI VỚI GIÁM ĐỐC ĐIỀU
HÀNH Ở VIỆT NAM
ThS Ngô Quý Nhâm,
Tạp chí KTĐN số 66
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1T2^!"#%_1MK#&G%#K# !"#!$%&'(#A2%/62&`/<S/<G2-D
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f"2%=%#[ #>+VN28y1T2,(+% %/C0=(#I 1+ ,NBNEB+
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1.1 Vai trò của giám đốc điều hành
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V/6!=MK#&G%<+/2-t1= ?@/!$%&'(&k&H1%/C1J+/2-t!=1T2250
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Bảng 1: Các vai trò của giám đốc điều hành
Nhóm vai trò Các vai trò cụ thể
Vai trò liên kết  ?@/&'/,/C
 ?@/!$%&'(
 ?@/!/L!'#
Vai trò thông tin  ?@/2%*(,s/2%[ 2/
 ?@/0%}V/62%[ 2/
 ?@/0%K2 [
Vai trò ra quyết định  ?@/8%Y/2'(
 ?@/M„!pMK(2-T
 ?@/0%rV} B|!"#
 ?@/&=10%K
 B|m%*+2B-*(b++ *-/+!…(-8J/2dV*- )gh•‚3
 !"#Y&rF&?X#%/aB!=VN2#92%K/&T:8; :%=%</:&T #]%(l#
#K#&l#&/a1#K%r8%K##k<+/2-t2%/62F6B&a%(=2%=%#[ </C#:%(l#
EB+2-o %]!=#k2%a2'(-+."8%K#V/C2<4%/CBEBH#[ </C# /7+ ?@/
#k2%=%2D#%<?X22-T/<= ?@/#k2%=%2D#%2-B V\%J<+/2-t:
 !"#!$%&'(#%D%!=#K#F6B2` thái độ, kỹ năng, hành vi, động cơ
hoặc các đặc điểm cá nhân #k2%a2'(-+."8%K#V/C2<4%/CBEBH!$%&'(:
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8%(+%o#EBH2-G:&$#k%/4B %/L#9B!p2%BF62<=2%"# %/C1<4
!"#!$%&'(#>+#K#,(+% %/C0J†B%?S  %/L#9B#k2%a&?X##%/+
!=11T2.`%k1m0%j1#%N2#>+ ?@/!$%&'(:2-( &k#K#2K# /H2/LB
V/aB!=f2(, ,/!!)gh‡€:gh•‡3:+)ghQh3:(-,:ˆ*<+,*-<=!!/ *-)gh€•3:
‰/-80+-2-/#8)ghhg3Š !"#‹8; #>+ ?@/!$%&'(2/LBV/aB!=%k1
2K#  /H  B1b(-,:  Œ+##+-(:  +-,/ :  •+#(V.  <=  Ž!*/.%1+:  )ZRRR3  <=
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1.2 Các nghiên cứu về kỹ năng và năng lực lãnh đạo
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&/4B=F&$<?X2EB+ /S/%'!U#VNF /@!=#%•%5&G%1T2%=!$%&'(
/“/2%[ EB+#K#&l#&/a12D%#K#%Vj1./%J6&AB%7 1ghhR:
&| !('2MBN2%/C%/4B %/L#9B&$&?X##[ V`<S/T/,B m2D%%/CB
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Năng lực Mô tả
Chuyên môn ‰/62%9#<=."9 ,n 2%BA2%n##K#8/62%9#
<=(#[ </C##n2%aJ

Nhân sự /aBV/62<4#( ?@/<=8%H !=1</C#%/CB
EBH<S/ ?@/8%K#
Tư duy tổng thể ‰%H !=1</C#<S/#K#p2?Y <=8%K//C1
2%?@ 1+ 2D%2-OB2?X J
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`/<S/<G2-D!$%&'(#N0#+(:V+( |1 /K1&`#&/4B%=%: !"#2?,BF
2} 2%a!=<[#” EB+2-o )ƒ(F+2d/.:gh€ZŠ•+#(V.~•+EB*.:gh€•:‰+2d:
ghQQŠB1b(-,:+-8.:(*!!F:Œ+##+-(+,•*/*2—‘+!1(:ZRRR3Jp,(!=Y
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2'0#>+#K#EB+%C#A0%H/%/aB<=EBH!p#= !S:<=#K#<N&4#A0%H/
/H/EBF62 =F#= 1+ 2D%,BF%N2<=8%kMK#&G%)•+#(V.~•+EB*.:
gh€•:ghhRŠ•+EB*.:gh€hŠB1b(-,+,(*!!F:ghhg3J9#&T0%9#2'0
 =F#= 2 8%/1T2 ?@/V?S#!L#N0&T#+(%]#>+2}#%9#&?X#
0%HK%2%[ EB+FLB#AB =F#= #+(&`/<S/8; 2?,BF2} 2%aJ
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1[/2-?@ &a&?+-+#K#EBF62&G%#%/6!?X#<=,/˜ /H/#K#."8/C#%(
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8%H 2%[ %/aB#K#1`/EB+%C0%9#2'0 /7+#K#V/6!/LEB+&6
%/CBEBH#>+2}#%9#J0%H/#k8%H ,"VK(#K#."8/C2-( 2?]
!+/<=V/62!5086%('#%#%(#%U J
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,BF2} 2%a1l#,”1T2.`%/aBV/62<41l2#%BFL1[!=#A2%/62&a-+
EBF62&G%<=#K#8; %r."#A2%/62&`/<S/</C#0%K22-/aEB+%C:
2%B2%502%[ 2/<=H%%?Y &6#K#%r</L2-( </C#2-/a8%+/#K#
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&$MrF," •Mô hình kỹ năng–%_1MK#&G%1`/EB+%C /7+8/62%9#
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‚JKẾT QUẢ KHẢO SÁT VỀ CÁC NĂNG LỰC LÃNH ĐẠO THIẾT YẾU ĐỐI
VỚI CÁC GĐĐH Ở VIỆT NAM
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Biểu đồ 2 – Tầm quan trọng của các kỹ năng lãnh đạo đối với giám đốc
điều hành ở Việt Nam
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Biểu đồ 3 – Tần suất sử dụng các kỹ năng lãnh đạo của các giám đốc
điều hành ở Việt Nam
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5. KẾT LUẬN
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