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Fredrick Marks
11 Reed street; London E1 4AS
Tel: 02062123345 07358962214
Email:
EDUCATION
1990-2000
The University Of London
• Sustainable Construction
• Business Economics
• Cultural Context
• Management of Built Environment
Bsc Building Studies - 2:1
Construction Law and Arbitration
Construction Maintenance
Land Economics and Planning
Measurement and Practice
I was awarded the institution building award for best end of year project.
1990-2000
King George High School
• Math’s : A
• Physics: A
•
Art : A
GSE ‘A’ Levels
English : B
History: C
Computing: B
WORK EXPERIENCE
NG Consultants
Customer Services Manager
Responsibilities:
• Opening and closing customer services help desk
• Coordinating a team of 10 customer services staff
• Setting time tables and work schedules
• Managing work Rota and payroll hours
• Answering the telephone to deal with customer complaints
1990-2000
Skill acquired:
•
•
•
•
EDUCATION
Leadership skills
Teamwork and group participation
Excellence target setting
Human resources management
Longmire Engineering
1990-Present
Customer Services Supervisor
Responsibilities:
• Opening and closing customer services help desk
• Coordinating a team of 10 customer services staff
• Setting time tables and work schedules
• Managing work Rota and payroll hours
• Answering the telephone to deal with customer complaints
• Main point of contact between customers and senior management
Skill acquired:
•
•
•
•
Leadership skills
Teamwork and group participation
Excellence target setting
Human resources management
OTHER QUALIFICATIONS/SKILLS
1990-2000
•
•
•
MSCE (Microsoft certified systems engineer)
Health and safety certificate
CCNA (Cisco certified network administrator
•
Full U.K driving license
REFERENCES
1990-2000
Edward Gooding
Department Head
Building and Economics Management
University of Surrey
Room 200
Brown Hill campus
Hillcrest, Surrey
Peter Summers
General Manager
NG Consultants
RedHouse
Victoria
SW1V 1JU
London
Tel: 02097865423
Fax: 06735353535
Tel: 02097865423
Fax: 06735353535
