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<span class="text_page_counter">Trang 1</span><div class="page_container" data-page="1">
Rao cao thuc tap Dai hoc Thang Long
Nuac ta dang tren da phat trien co sir dieu fiat cim nha niroc, quan 19 kinh to not chung va quart ly kinh to doanh nghiep not rieng. Trong nen kinh t@ thi truang vOi sty ton tai va dieu fiat cac quy luat kinh to khdch quan nhu: quy Mat canh tranh, quy luat cung can, gid ca... del hOi phai cung cap tilting tin mat each kip thai va chinh xtic ye tinh hinh thuc hien cac nhiem vu San xuat kinh doanh, kat qua kinh doanh, tinh hinh (manly va sir dung lao dOng vat
Trong qua trinh hoc tap, trao dal va ti6p thu nhang kien auk tai Traring Dai Hoc Thang Long; chug yin thai gian thuc tap tai COng Ty TNHH Thuang Mai va Phat glen COng Nghe Hoang Thanh giiip em tich 1u9 dtrac nhieu kion thirc, tang them kinh nghittm thac te. Chinh nhang kien thttc do da ghip em hoan thanh ban bao cao thuc tap tUng hop nay.
Dai hoc Thang Long Bao cap thuc tap
<i>1.1 Lich sik hinh thanh pldit tri </i>
COng ty TNHH Thuong mai va Phat trien COng Nghe Hoang Thanh duac thanh lap theo quyel dinh s6: 0102003321/ Phong dang kI kinh doanh- So kg hoach dam
UBND Thanh Pho Ha Ndi clip ngay 30 thang 8 nam 2001.
Vein dieu le cna cong ty
2.800.000.000VND <sup>(Hai ty tam tram trieu clang) </sup>
Ten COng ty: Cong ty TNHH Thuong mai va Phat
Ten giao dich: HOANG THANH TRADE AND TECHNOLOGYCAL DEVELOPMENT COMPANY LIMITED
Dia chi giao dich:
Try s& giao dich: S6 79H Ly Nam Dg- Ha Nei
Cong ty TNHH Thuong mai va
dao tao, to van, cung cap cac thigt bi tin hoc, dien th vien thong, dien fir, dien thigt bi van phOng... Cong
Nguyen Thanh Tam A07497 <sub>Trang2 </sub>
</div><span class="text_page_counter">Trang 4</span><div class="page_container" data-page="4">Rio cao thirc tap Dai hoc Thang Long giai phap xay dung he th6ng phan thing, thia ke va vier phdn mem cho cac co quan Quan DO, COng An, UBND cac Tinh, cac Be, Ban, Nghanh...
Trai qua ham 7 nam xay dung va twang thanh, COng ty TNHH Thuang Mai va Phat tridn Cling Nghe Hoang Thanh da gap khOng it kh6 khan nhung cho den nay COng Ty TNHH Thuang Mai va Phat tridn COng Nghe Hoang Thanh da dat throe nhang thanh tint thing ke, clan clan khang dinh duct vi tri ciaa minh trong nen kinh tel thi trubng; khOng nhung thing Ming trong canh tranh ma con phut tridn va nglay cang ma rQng v6i hien qud kinh doanh cao. COng ty TNHH Thuang Mai va phut tridn Cong Nghe Hoang That'll la mot trong nhang cling ty có uy tin ye kinh doanh va dich vu trong linh vac twat d9ng chinh thia minh. Cong ty TNHH Thuang Mai va phut tridn COng nghe Hoang Thanh c6 mOt dOi ngG nhan vien da O lt nghiep Cao Dang, Dai hoc va tren Dai Hoc chuyen nghanh Ky Thu4t v3 Kinh Tel Voi mot dQi nga can tx) tre, nang dOng có trinh (19 chuyen mon cao va chuyen nghiep, Cong ty TNHH Thuong Mai va phat tridn COng nghe Hoang Thanh xay dung duce mot co can td ethic viing mph. Ben canh do, vOi phuong chain luOn cal Lien, phut tridn chat lacing san pthim va dich vu, COng Ty by vong se ngay clang thu hat duqc nhi6u hon ncra khach hang trong via ngoai nu6c.
<i>1.2 Co' quail chi; (matt va birth Mae so haw </i>
- Ca quan chu quan: S& Kt' Hoach Ddlu to Thanh pho
- Hinh that so hink Tit nhan
<i>1.3 So" lieu co bdn ye von (Ma Cling ty: </i>
COng Ty TNHH Thuong Mai va Phat tridn Cong Nghe Hoang Thanh co" só vOn dieu le la 2.800.000.000VND
<i>2.1 To' chat- ho may main li: </i>
</div><span class="text_page_counter">Trang 5</span><div class="page_container" data-page="5">So do t6
GIAM
<small>PHAN MEM </small>
Bao cao thuc tap
<i>2.2 ChM: ping, nhiem vu elm cac pining ban: </i>
2.2.1 Nhiam vu va quyen han dm Giam DOC:
Troc ti6p chi dao, dieu hanh moi hoat Ong cim COng ty: + COng tac ke hoach va dau to
+ COng tac d8i ngoai va
+ COng tac
+ Ceng tac thanh tra, kiem tra + Chu tai khoan ctia cOng ty 2.2.2 Nhi'em vu va quyen han cua PGD:
+ Gitip Giam d6c Ong ty trong cac linh vvc dd9c phan c6ng.
+ Thay mat Giam doe cOng ty diet' hanh hoat dOng cua cOng ty khi Giam ddc ceng ty
+ Cac mat cong tac Ong ty.
+ Cong tac dao tao va nang bac cOng nhan Icy thuat. + Chu tich HOi (long bao hO lao dOng
Cac phbng nghiep vu giai guy& cac clang vies cu the theo nghiep vu chuyen men 2.2.3.1 Phbng kinh doanh:
+ BO phan kinh doanh phan ph& Kinh doanh phan phdi cac san phdm then tn, dien lanh, tin hoc, may van phong cho khach hang, cho cac eel -1g ty ban hang va sap xlep dieu hanh nhan str (tro gitip Giam &lc).
+ BO phan kinh doanh ban le cac san phdm dien tir, dien lanh, tin hoc, may van phbng cho khach hang tidu dung tnrc Hen.
</div><span class="text_page_counter">Trang 7</span><div class="page_container" data-page="7">Bao cao thrtc tap Dai hoc Thang Long 2.2.3.2 Phong du an:
+ Tu van, thttc hien cac du an ye then tit, lien lanh, CNTT, may van phang men pham vi man qu6c.
2.2 3 3 Trung tarn phat tridn phan mem:
+ Phan rich thi6t 1(6 he th6ng, xay dung cac giai phtip mang, xay dung cac ho th6ng (man 1Y doanh nghiep.
+ Phat tridn cac phan mem theo d1nh hddng rieng cOtt cOng ty. + Phat trien cac phan mem chuyen dung theo nhu eau khach hang. + Nghien ctiu ring dung cOng nghe mai.
+ Tv van xay dung cac giai phap mang cho khach hang. 2.2.3.4 Phong k9 thuat:
+ HO tro tat ca cac du an, cac hop thing trong viec dam bad lap dat town hO he th6ng thief bi phan cting, may tinh, may van phong, then tir, dies lanh.
+ Lap dat cac thief bi ngoai vi nhu may in, Projector, Scanner, may ve va cite thiei bi chuyen dung.
+ Bao trf cac thiel bi mang, cac phgn mem he thang va phan mem ling dung.
2.2.3.5 PhOng bao hank:
+ TO chtic, quan I/ cac thief bi bao hanh.
+ Ti6p nhan cac thac mac dm kith hang va b6 tri nhan vien ky thudt den xem xet va giai quy& khac phuc six c6 trong tiled gian nhanh nhat.
2.2.3.6 Pheing dao tao:
+ Bien soan cac gido trinh giang day.
+ TO chile cac khod dao tao cho khtich hang.
</div><span class="text_page_counter">Trang 8</span><div class="page_container" data-page="8">Rio cao thac tap Dai hoc Thang Long + Thuang xuyen
2.2.3.7 Ph6ng ka toan:
+ C6 nhiem vu quan 1 j va chiu trach nhiem trade cOng ty
+ Cung cap s6 lieu kip tiled, chinh xac
- Dai 1Y mua, dal ly ban, ky gin hang Ilea.
- BuOn ban may moc, thiet bi dien, dien tii, dien lanh, tin hoc, van phong, thiel bi buu chinh vien thong.
- San xuat, buen ban phan mem tin hoc.
- Lap rap, sita chth, bao during, bao hanh cac sari ph/im cOng ty kinh doanh. - Dai 1y cung cap dich vu Internet.
- Dai ly dich vu bum chinh vien thong. - BuOn ban may critic, thiet bi cOng nghiep.
- Mua ban thief bi thi nghiem, thiet bi quang hoc, thiet bi do bong. - San xuat, lap rap may filth, thiet bi tin hoc.
- Tu van va chuyth giao cOng nghe trong linh vise dien, dien tfr, then lanh, tin hoc, vien thong.
<i><small>/.I Cac mat hang kinh doanh chit vitt: </small></i>
+ May vi anti nguyen chiec( PC, Notebook, server) cila cac hang
+ May in Laser, may in kim, may in mang cna cac hang HP, EPSON, Lexmark, Canon, Xerox. May in kh6 lon Al- AO tha HP( DesingJet bb hit then,
+ Thiel bi clKing set cho the thiet bi mang...
+ Thiel bi mang: Network Card, HUB, Switch, Router, Modem, Cable tha cac hang 3COM, US ROBOTIC, CISCO, INTEL...
</div><span class="text_page_counter">Trang 10</span><div class="page_container" data-page="10">Btio cao [hue tap Dai hoc Thang Long + Thiel hi may chiel( Proector, Overhead dia thehang Sony, Panasonic, 3M, EPSON), phOng heti thao, phong hock ngoai ngrr( LAB), Camera kji thuat s6...
+ Thiel bi van ph6ng: May Photocopy cila hang RICOOH, cna hang SHARP, may huY tai lieu, may in, may tinh.
+ Dien tit, Bien lank, dieu hoa nhiet clit, TV to lanh, hang Samsung, LG, Nikko, Nation...
<i>1.2 Ouan he vdi cat:. do? </i>
1.2.1 Khach hang trong nuetc:
+ So: gido dun Ha Giang. + So tai chinh Ha Giang.
+ SO: Khoa hoc cOng nghe Thai Binh. + Ngan hang NOng nghiep Bac Giang.
+ Tatting trung hoc nghiep vu du lich Ha Nei. + Trieong thug san Bac Ninh.
+ Trung uong hoi dung y Viet Nam. + Bao tang Cach Mang Viet Nam. + Vien bait ton di tich Viet Nam. + Phan vien Rada.
1.2.2 Dai tac nude ngoai:
</div><span class="text_page_counter">Trang 11</span><div class="page_container" data-page="11">Rao ciao thuc tap <sup></sup> Dai hoc Thang Long
<small>Inv Ent </small>
Dai it Dv an cua HP • May chit PC Server NetServer
• Cac h6 thong Cluster • May PC Vectra, Brio (HP — Accredited
Commercial HeseIler)
<small>--- </small>
<small>— </small> Dai ly dir an cua IBM (IBM Business Partner)
• May chu PC Server • May gia Binh
• May sad] tay Thin kpad
• Router cac loai
• HUB, SWITCH cac loai • Access Server
6
Nha cung cap giai phap dirge chi Binh tai VN
(Intel Authorized Solution
Hai ly cua LG tai Wet Nam
• Man hinh LG cac loai, CD-Rom
• Dieu hol, to lank, may giat,Tivi.
- Tu van gigi phap:
+ Tu van cho kith hang cac giai phap thich hop v@i cac dieu kien
Nguyen Thanh Tam_A07497 <sup></sup> Trang10
</div><span class="text_page_counter">Trang 12</span><div class="page_container" data-page="12">Rao cao thuc tap Dai hoc Thang Long da cc).
+ Tic van cho khach hang ye viec lua chop cac san phdm thich hap cii hieu qua nhat va v6i chi phi hop 19 nhat.
- Lap dat thief bi va huUng clan van hanh, he trokS, thuat cho khach hang. - Nang cap cac he thfing thiet hi tin hoc van phOng dap ting you eau dm khach hang.
- Bao hanh va bao duOng tat ca cac san phdm do cOng ty cung cap then dung tieu chuan qui dinh eira nha san xuat.
- Nhan bao tri, bao dirang dinh k9 cac he th6ng may van phbrig, dieu holt nhiet dn.
- Nhan sira ch&a tat ca cac thief bi may tinh, may van ph6ng, then tit, then lanh.
- Xay dung he th6ng thong tin:( then nhu eau cua khach hang)
Muc Bich
+ Xay dung Bich vu truyen thong( Networking services-LAN, WAN) * Dich vu truyen thong diep( Messaging services-Email, EDI,...)
* Dich vu ltm tril thong tin( Database services) phi) hop yen dieu kien elm tang don vi then qui m6.
+ Xay dung cac ling dung:
* Tren nen tang ha tang co s& elm he th6ng thong tin, thiet Ice Ira xay dung the ring dung de giai guy& cac bai toan nghiep
* Trong [hal gian qua Cong ty con tap trung nghien ctiv, Oat tridn cac ling dung tren met s6 linh we chinh: truyen tin, he) tro giang day trong giao due, Y t6, kho hru Mr, he co s& du lieu cho cac doanh nghiep,
</div><span class="text_page_counter">Trang 13</span><div class="page_container" data-page="13">Bao cao thuc tap Dai hoc Thang Long ngan hang, ca quan chric nang va cac giai phap ve he thong trao dor thu, thong diep then
- Dich vu bao hanh: dich vu nay bao gam sin china tan nth, thay the tan nth,
- Dich vu sira chila theo yeu cau: Bao gam (zilch vu ve phan mem, phan cting, cai dat thrift bi duqc thtrc hien ben cac kg su lanh nghe cua Clang ty TNHH Hoang Thanh veil chi phi thoa thuan giva khach hang ye sira ch&a
- Dich vu ho tro he thong: C6ng ty TNHH Hoang Thanh cung cap dich vu ho tro chat luting cao ye phan cdng, phan mem, cai dat cho he thong, thiet bi ngoai vi va cac ting dung phan mem dm Qui khach hang.
+ HO act phan thing tai din diem curl khach hang. + HO tro phan mem thong qua dien thoai:
* Dich vu ye mang: dich vu ye mang bao gam cac giai doan lap ka hoach, cai dat va van hanh cac mang mai thing nhu cai deb cac mang sin ca. Cac giai doan tren dtroc to van mat cach hop ly, tuy nhien khach hang sung có the yeti cau mat hoac nhieu giai doan.
* Kiem tra va phan tich mang. * Lap ke hoach va thiet ke mpg. * Lap dat trien khai va car flat mang.
COng ty TNHH Thuang Mai va phat trien COng nghe Hoang Thanh thuac loai hinh doanh nghiep thuang mai, vi vay quy trinh hoat clang kha pluic tap, bao gam rat nhieu c6ng doan khac nhau tuy theo tinh chat cu the dm tang don dat hang va cac du an cu the.
</div><span class="text_page_counter">Trang 14</span><div class="page_container" data-page="14">Tuy nhien c6 the torn
MO to cu the timg giai doan: - Giai doan 1: Nhan va
+ ang ty TNHH Thuong Mai va phat tridn CEng nghe Hoang Thanh thuOng nhan duqc
+ Sau do nen hanh ky ket hop (long vai khach hang. - Giai doan 2: Than cOng
Float dOng kinh doanh
Rao cao dux tap Dai hoc Thang Long VI vas, tuy theo timg foal hop ddng Cu the" ma COng ty se phan c6ng cac cOng yien lien quan ve cho cac phbng ban.
+ Cac hop (long mua hang lap dat san c6 nhu may tinh, may in, dieu hoa nhiet
+ Cling ty Hoang Thanh cbn nhan cac hop clang Olt hang via phan mem ye tin hoc, kei toan... via ban cho khach hang. Loai hop clang nay do Trung tam phat mien phan mem dam nhan.
- Giai clop 3: Tien hanh tridn khai du an
Sau khi hoan tat 2 giai clop, du an se bat clan duce den hanh tridn khai. + Chuan bi viec mua cac linh kien, thief bi can thiet ye nhap kho, phuc vu cho viec lap dat hoan thien san pham.
+ Chun bi ngudn nhan luc, nhan vien dam bao thin gian hoan thanh du an theo dting yen can cha khach hang. S6 nhan luc nay tuy thuOc vao quy mO cita timg du an.
- Giai doan 4: Holm thanh du an
Sau met khoang thin gian that dinh theo nhti hop clang da ky ket gift Cong ty IAA khach hang, san pham dat hang dila du an da holm thanh.
- Giai clop 5: Ke toan tien hanh len gia san phdm
+ San phdm dude hoan thien va cac pheng se ban giao lai cho pheng
+ Phbng ke toan nen Unit hach toan cu the cac chi phi lien quan clang thin len gni cho san phdin.
- Giai doan 6: Ban giao lai san phdm
+ COng doan dinh gni cho san phdm throe phong k@ toan hoan tat va ban giao lai cho phong kinh doanh.
+ Pheng kinh doanh se lam net nhiem vu van chuyein va giao san phdm den tan
- Giai doan 7: Bit° hanh san pham
+ Khach hang nhan, kidm tra va dung this san pham. Chu tenth tong yiec &roc hoan tat.
+ Khach hang se &roc bao hanh cho san pham mua tai COng ty
cOng viec nay se do Pheng bao hanh cda COng ty dam nhiem. Thai gian bao hanh san phdm tuy thuOc vao titng loci san pham cu thd. Qua trinh bao hanh nen c6 sai
</div><span class="text_page_counter">Trang 16</span><div class="page_container" data-page="16">sot do 161 cila khach hang thi khach hang se phai chiu trach nhiem va chiu moi chi phi sira chaa, bao chrang. Con nOu khOng phai do 161 cud khach hang thi C6ng
chiu trach nhiem
Tit khi thanh lap de'n nay, COng ty da ky k& va thuc hien duct rat nhieu nhcmg du
</div>