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Chapter 7
Followership

1


Chapter Objectives
Recognize your followership style and take
steps to become a more effective follower.
Understand the leader’s role in developing
effective followers.
Apply the principles of effective followership,
including responsibility, service, challenging
authority, participating in change, and knowing
when to leave.
Implement the strategies for effective
followership at school or work.
Know what followers want and contribute to
building a community among followers.
2


Critical and Uncritical Thinking
Critical Thinking
Thinking independently and being mindful of
the effects of one’s own and other people’s
behavior on achieving the organization’s vision.

Uncritical Thinking
Failing to consider possibilities beyond what
one is told; accepting the leader’s ideas without

thinking.

3


Ex. 7.1 Followership Styles
Independent, critical thinking

Alienated

Effective

Pragmatic
Survivor

Passive

Passive

Active

Conformist

Dependent, uncritical thinking
4


Ex. 7.2 The Maturity Continuum
7

Sharpen the Saw

Interdependence
5
6 Synergize

Seek First to
Understand Then to
be Understood

PUBLIC
VICTORY
Think win-win

4
Independence
Put First Things First

3

Be Proactive

1

PRIVATE
VICTORY

2

Begin with the

End in Mind

Dependence

5


Sources of Follower Power
Personal Sources

Knowledge
Expertise
Effort
Persuasion
Position Sources

Location
Information
Access
6


Ex. 7.3 Ways to Influence Your
Leader
Be a Resource for the Leader

Help the Leader Be a Good
Leader

Determine the leader’s needs.

Zig where the leader zags.
Tell leader about you.
Align self to team purpose/vision.

Ask for advice.
Tell leader what you think.
Find things to thank leader for.

Build a Relationship

View the Leader Realistically

Ask about leader at your
level/position.
Welcome feedback and criticism.
Ask leader to tell you company
stories.

Give up idealized leader images.
Don’t hide anything.
Don’t criticize leader to others.
Disagree occasionally.

7


Ex. 7.4 Rank Order of Desirable
Characteristics
Desirable Leaders Are
Honest

Forward thinking
Inspiring
Competent

Desirable Colleagues
(Followers) Are
Honest
Cooperative
Dependable
Competent

8


Ex. 7.5 The Feedback Process
1. Observation
Follower misses
deadlines
repeatedly.

4. Development

2. Assessment

Follower given
training in selfmanagement, team
allocated work based
on personal skills.

Follower lacks

selfmanagement
skills.

3. Consequences
Team members resent
delays to team
projects.

9


Dialogue
A type of communication in which
each person suspends his attachment
to a particular viewpoint so that a
deeper level of listening, synthesis,
and meaning evolves from the whole
community

10


Communities of Practice
Made up of individuals
who are informally bound
to one another through
exposure to a similar set
of problems and a
common pursuit of
solutions

11