Chỉ thị số 04 CT-VKSTC v v tăng cường công tác tiếp công dân, giải quyết khiếu nại, tố cáo

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ITIMCIEM SAT NHAN DAN

CONG HOA XA HO CHiJ NGHTA WET NAM

Ted CAO

Doc lap — Tu. do —Hanh phfic

Ha Arai, ngery2&hcing 7 nilm 2017
_ .....4i:SA 4 /CT-VKSTC
1.10. MEM SAT :CHAN
- liNif Iii7:11 DINH
if 1 SITn
CHI Till
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1.c.on cong tic tiep cling den, giai quyet- khieu
A
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nai, ot ca
i c 1 z' A ...cal .::tii- . ang.
— t viec giii quyet khieu nal, tO cao trong hoat ging fir phip
Thai gian qua, cOng tac tiep clang dan, gial guy& Ichieu nai, to cao vá hem
sat viec giai quyk Ichieu nai, ta cao trong boat d'Ong tu phap cita Vien Iciem sat
cac cap dã c6 sr di mai va chuyen bien tich etre. Vien kiem sat cac cap da tang
emang, cho dOng thgc hien cae bin phap nham phat hien vi pham, kip thai de
xuL huong rfr l, giai quyet nhcmg v3/41 viec khieu nai, tO cao co dan hieu oan, sai,
gap phan kiem soat, bao dam sr dung dan, Ichach quan cüa hoat dOng tu phap;
quyen va lgi ich hop phap dm cá nit, co quan, to pchfre. Tuy nhien, finh hinh

khieu nai, t6 cao trong hoat dOng tu phap van dien bin phIrc tap; viec khieu kin
thing ngueri, vtrgt eap, bite thc, keo dai con xay ra, mOt so vg viec khieu nai, to
cao c6 dau hieu oan, sai nIumg chua dugc quan tam xem xet, giai quyet kip thoi,
anh huong dan quyen, Igi ich hop phap cüa cong don, gay Mk the trong dir luan
xa hOi, giam long tin cita than clan de& vai the hoat dung tu phap.
De flap tgc thge hien c6 hieu qua CH thi só 35-CT/TW ngay 26/5/2014 dm
BO Chinh tri ve "Tang cuong sg lahh So cüa Ding dai vgi cOng the tip ding clan
va giai quyet khieu nai, th tho", bao dam quyen con ngueri, quyen cOng dan, tiep
tic tao chuyen bien tich C1F trong ding tac tip cOng dan, giai quyet khieu nai, t6
cao va hem sat viec giai quyet khieu nai,„ cao trong boat dung tu phap tha
Vien kiem sat cae cap, Vien truerng Vien kiem sat than dan t6i cao yeu eau:
1. Vien tnremg Vien kiem sat the cam Thu twang the don vi thuOc Vien
kiem sat than dan toi cao tiep tgc th chi:re thgc hien nghiem the, c6 hieu qua Ke
hoach s6 09-ICH/BCSD ngay 04/8/2014 dm Ban can sr dãrig Vien kiem sat nhan
dan -CM cao ve trian Ichai thge hien CM thi se') 35-CT/TW ngay 26/5/2014 ca BO
Chinh tri; Quy che tiecp dog dan, giai quyet lchieu nai, ta cao va kiem sat viec
giai quyet Ichieu nai, to °do trong boat dOng tu phap ban hanh kern theo Quyet
dinh so 51/QD-VKSTC-V12 ngay 02/02/2016 (sau day g9i tat la Quy che s6 51)
va NOi quy tigp cong clan ban hanh kern theo Quyet dinh sa 251/QD-VKSTCV12 ngay 17/5 /2016 cila Vien truerng Vien kiem sat than clan tai cao, bao dam
dat vá vugt cac chi lieu nghiep vi cüa Quac hOi va oda Nganh da da ra.


Vin truong Vin kiem sat the cap t6 chire flatly hien Cot viec tiep cong
dan theo quy dinh dm Lust tip ding dan, Quy cher' caa Nganh va cac quy dinh
khac c6 lien quan, nhat la trach nhiem flap cOng dan caa ngugi dung du cac ca
quan, dan vi trong Nganh.
Dan vi Kiem sat va giai guy& don khieu nai, t6 cao trong boat dOng tu
phap thuOc Vin kiem sat cac cap chit d'Ong ph& hgp ved cac don vi nghiep vy
khac tham mint, de xuat kip thei cac bien phap giüp Vin truong Vien kiem sat
cap minh trong viec tip ding clan di voi viii viéc Ichieu nai, t6 cao, kin nghi,

phan anh dong nguai, birc xac, keo dai, lien quan den cOng chirc nganh Kim sat
va nhang vu viec c6 du hieu oan, sai, du lulan xã hOi quan tam.
Chit trcing nang cao chat Kiang, hieu qua cOng tat giai quytt Ichi‘u nai,
t6 cao, kien ngh1, de ngh1 trong hoat dOng tu phap. Vic thy 1, giai quyat khiau
nai, to cao phai dam bao nOi dung, thyt hien ding tham quyen, trinh ty, tha tic,
thai han theo quy dinh cña phep luSt vá Quy che caa Nganh. Khi don vi chit tri
giai quyet khieu nai, t6 cao c6 you cAu ph6i hop,, dan vi lien quan phai khAn
trucmg nghien dm, xem xet tra dAy da cac yeu cau caa don vi cha tri, c6 quan
diem I-6 rang, cung c.p h6 sa, tai lieu lien quan d viec giai guy& c6 can cir va
darn bao theri han. Ngugi dirge giao nhiem vta xac minh, giai quyat khik nai earl
chit dOng, tich cyc dei thoai vói ngugi ichiau nai de nang cao chAt lucmg, hieu qua
giai quyet, han che viec Ichieu nai tip hoc vugt cdp.
Cac don vj nghiep vy lien quan tang cueing ph& hgp v6i dun vi Kim sat
vá giai quyet dan Ichieu nai, ta cao trong boat dOng tu phap trong clang tac tiop
ding dan d tham mmt. giap Vin tnreng Vin hem sat cap minh giai guy& khiau
nai, to cao, kien ngh1, phan anh dam bao Ichkh quan, ding phap 141. Vin
trueng Vien kiem sat cac cap chi dao thyc hien tot ding tee ,ph6i hap gilta các
don vi tivc thuOc trong cOng tac tip cOng dan, giai quyet khieu ni, te cao trong
hog d'Ong tu phap thuOc tham quyen.
D& yeti quyet dinh giai guy& Ichieu nai da co hieu lvc phap luat thuOc
truong hgp cAn kiem tra lai theo quy dinh tai Quy che sO 51, dan vi Kim sat vã
giai quyet don lchieu nai, tó cao trong boat Ong tu phap chit' dQng trong viec chit
tri, ph& hgp vei dun vi nghiep vu lien quan tham mutt cho Vin tnrong Vin
kiem sat cap minh trong viec kiem tra lai, bao dam than trgng, lchach quan, day
da, xir lY dirt diem nhitng van de bi Ichiau nai;
Tnrang hop giai quyet lchieu nai, tó cao c6 vi pham do 18i cha quan cita
ngugi c6 trach nhiem, gay thiet hai den lgi ich caa Nha ntnec, quyen vá lgi ich
hgp phap cita cá nhan, ca quan, th chac, cran den khieu kien phi:re tap, keo dai,
lam anh huong nghiem tong den tinh hinh chinh tri, trSt ty xä hOi tai dia phuong
2

hoe gay Mu qua tieu cue khac thi nguai dung Mu ca quan, don vi d'e xay ra vi
phatn, phai chiu tacit nhiem truac phap luat va Vien truong Vien hem sat nhan
dan t8i cao.
Tang cueing cong,tac kiem sat vi'ec giai quyet khieu nai, t6 cao trong
hoat Ong tu phap. Vien kiem sat cac cap chit dOng phi hgp vai cac ea quan tu
phap cang cap ra soat viec tip nhan don, thi 1Y, giai guy& khieu nai, t6 cao
trong hoat Ong tu phap, nhat la nhting vu viec khieu nai, t6 cao phirc tap, Mn
dgng keo dai. Tang arcing kiem sat dei yeti cac vg viec et; th'e, op dung linh hoat
cac bin phap kiem sat do phap luat quy dinh, lcip thin phat hi'en vi pham de ban
hanh khang nghj, kien nghi khac phuc vi pham va kiem tra viec thuc hien khong
nghi, kien nghi; chit trgng nang cao chat lugng lchang nghi, kien nghi, dam bao
chat che, dung phap luat, c6 hieu qua.
Dcm vi Kim sat va giai guy& dun lchieu nai, th cao trong boat d'Ong al
phap thuOc Vien kiem sat cac cap co trach nhiem quan 13t/ chat che don dugc gUi
den Vien hem sat cap mirth theo quy dinh cUa Nganh; theo dei, don dec cac don
vi nghiep vp el:mg cap va Vien hem sat cap duoi thgc hien viec thu 132, giai quyet
don thuOc tharn quyen dam bao theti han; tham mini cho Vien truong Vien kie'm
sat cap minh bao cao ve c8ng the giai quyet khieu nai, t6 cao trong boat dOng Pr
phap phue vit,viec xay dung Bao cao
Vien truong Vien kiem sat nhan dan toi
cao truac Queic hei va ccr quan c6 than' quyen.
Vien twang Vien kiem sat cac cap hen toan te chire be may, tang
cuang dOi ngti cOng chirc lam ding tac kiem sat va giai quyet dan lchieu nai, t8
can trong boat dOng tu phap bao dam dit ve so lugng va nang lye chuyen m6n
nghiep vy nham nang cao chat lugng, hien qua cOng tac., Tang cueing kiem tra,
huang dan nghiep vg phat hien, kinh nghiem va lchac phue Icip thin nhimg
thieu sot, vi pham. Tang cuang Ung dung copg nghe thong tin, trang thiet bi can
thiet phuc vu cOng the tiep cling dan, quan lY dun; bao dam ch'e de 116 trg cho

nguai lam cOng tac dap ding dan, xir 132 den ena Vien hem sat cac cap theo ditng
quy dinh cUa Nha nuac va cUa Nganh. Kip thiyi Men duong, lchen thuemgrcac tap
S, cá nhan 06 thanh tich xuat sac trong cOng tayiep cOng dan, giai quyet lchieu
nai, t6 can va Iciem sat viec giai quyet khieu nai, th cao trong boat Ong tu phap.
Vu Kim sat va giai guy& don Ichieu nai, th cao trong boat deng tu phap
phi h9p vai Vu Phap the va quan ly lchoa hec tham muu gidp lanh dao Vien
kiem sat an dan Mi cao xay dung cac Thong tu lien tich hireling clatn thi hanh cac
quy dinh cUa phap luat v& cOng tac giki quyet va kiem sat viec giai quyet lchieu
nai, th can trong boat deng tu phap.
3


Tnrecng Dai h9c Kiem sat Ha Noi, Truong Dao tao, ben &rang nghiep vu
Iciem sat tai Thath ph6 H6 Chi Minh ph6i hop vOi Vw Km sat va giai quyet don
lchieu nai, ta cao trong hog Ong tu phap va cac dan vi lien quan hien lchai xay
dung gido trinh, tai lieu dao tao,,bei chrang, tap huan chuyen sau ve ding tac tip
&Ong clan, giai quyet khieu nai, to cao va hem sat viec giai guy& khieu nai, tá cao
trong boat dOng tu phap.
Bao Bao ve phap luat va Tap chi Kim sat ph6i hyp voi cac don vi
trong nganh Kiem sat tang cueing ding tac thong tin, tuyen truyen ve ket qua
cong tat tiep cong dan, giai quyet khieu nai, t6 cao va lciem sat viec giai quy&
Ichieu nai, tto cao trong hoat Ong tu phap, nhat la nhang vg vi'ec phirc tap, van
ban giai quyet c6 hieu lye phap luOt.
Vien trueng Vien kiem sat quan su Trung ucmg, Tha truong cac don vi
thuOc Vien kiem sat nhan dan toi cao, Vien tracing Vien kiem sat than clan cAp
cao, Vien tnrong Vien kiem sat than dan tinh, thanh ph6 true thuOc Trung wing,
trong pham vi nhiem vu, quyen hart cüa mitt, to chile quan triet, trien khai thuc
hien day dii, nghiem tnc Chi thi nay.
Chanh Van ph6ng, Vi tnrong Vii kiem sat va giai quyet don Ichieu nai, t6
cao trong hoat Ong tu phap, Chanh Thanh tra Vien lciem sat than dan tOi cao,

ginp Vifren tnremg Vien lciem set than dan tai cao theo doi, don d6c, kiem tra,
thanh tra viec thgc hien Chi thip
Ni nhein:
Cac dc PVT VKSTC (de chi d4o t/hien);
Thu trtrong cac don vi thuec VKSTC (de t/hien).
Vien traong cac VKS cep cao 1, 2, 3 ot tan"
- Vien throng cac VKS cep tinh (de t/hien); 1'v
- Ltru: VT, V12.

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