Art of Leadership & Motivation
HRM – 760
Lecture 27
FACILITATOR
Prof. Dr. Mohammad Majid Mahmood
Corporate Social Responsibility
& EthicsI
CSR & Ethics
• In the business world, ethics is the study of
morally appropriate behaviors and decisions,
examining what "should be done”
CSR & Ethics
• Corporate Social Responsibility (CSR) is the
process by which businesses negotiate their role
in society
Corporate Social Responsibility
Organizations have obligations to society beyond their
economic obligations to owners or stockholders.
Social responsibility relates to an organization’s
impact on society
Recent Evidence of CSR Interest
• An Internet search turns up 100,000 plus
responses to “CSR”
• Research Journals increasingly “rate” businesses
(and NGOs) on socially responsive criteria:
– Best place to work
– Most admired
– Best (and worst) corporate reputation
Reasons for CSR Activities
• CSR activities are important to and even
expected by the public
– And they are easily monitored worldwide
• CSR activities help organizations hire and retain
the people they want
• CSR activities contribute to business
performance
Businesses CSR Activities
• Philanthropy:
– give money or time or in kind to charity
– Integrative philanthropy—select beneficiaries
aligned with company interests
• Philanthropy will not enhance corporate
reputation if a company:
– fails to live up to its philanthropic image or
– if consumers perceive philanthropy to be
manipulative
Corporate Social Responsibility (CSR)
CSR is the Sum of:
Economic Responsibilities (Make a profit)
Legal Responsibilities (Obey the law)
Ethical Responsibilities (Be ethical)
Discretional Responsibilities (Good corporate citizen)
CSR two viewpoints
CSR is Inevitable
Vs
CSR is a Burden
Arguments for CSR
Not just profits!
Power vs. Responsibility
Stake holder relations
Arguments against CSR
From the shareholder point of view
Hindrance in maximizing profits
Choosing “moderate strategy”
Businesses need to balance economic, legal, and
social responsibilities in order to achieve long
run success.
More generally, there is a relationship between
good social and good financial performance.
ETHICS
• The word ethics is derived from the Greek word ethos
meaning character and Latin word mores meaning
customs
• Ethics defines what is good for the individual and for
society and establishes the nature of duties that people
owe to oneself and others in society
• The principle of conduct – professional ethics
• A set of moral principles or values.
Why be ethical ?
Expectation of stakeholders
To prevent harm to general public
It pays to organization
A sense of trust among partners
Personal reason
Purpose of Ethics
• Ethics are the guiding principles.
• Ethics help make relationships mutually
pleasant and productive.
• Ethics Create a sense of community and a sense
of belongingness to society.
Are Ethics Limited to Humans?
• Are ethics limited to humans only or do they
extend to animals too?
– pure vegetarianism
• Likewise, issues of responsibility to the
environment have also been raised.
• In other words, philosophy is not far from the
religious view of total non-violence
The Evolving Context for Ethics
Ethical absolutism - they adapt to us
Ethical relativism - we adapt to them
Emergence of a Global Business
Ethic
• Growing business need for integrative mechanisms such
as:
– Ethics reduce operating uncertainties
– Voluntary guidelines avoid government impositions
• Ethical conduct is needed in an increasingly
interdependent world—everyone in the same game
• Companies wish to avoid problems and/or be good
public citizens
Reasons for Businesses to Engage in
Development of a
Global Code of Business Ethics
• Create the same opportunity for all businesses
• Level the playing field
• They are needed in an interconnected world
Ways Companies Integrate Ethics
•
•
•
•
Top management commitment in word and deed
Company codes of ethics
Develop, monitor, enforce ethical behavior
Seek external assistance
FACILITATOR
Prof. Dr. Mohammad Majid Mahmood
1-22