Nâng cao kỹ năng đàm phán của hiệu trưởng trường THCS

BO GIAO DVC VA DAO TAO
TRIXONG CAN BO QUAN LY GIAO DIX THANH PHO HO CHI MINH

TIEU LUO CUOI KHOA
LOP BOI WONG CAN BO QUAN LY TRUtiNG TRUNG HOC CO SO
Ten de tin:
NANG CAO KC' NANG DAM PHAN CUA HI FAT TRUONG
ZUONG TRUNG HOC CO SO HONG PHU HIUVCN LONG HO
TINH VINH LONG

HQC

VO Ngoc Th4t

Dun vi: Truirng Trung hoc ca sa Wang Phti, huyen Long Ha, tinh rink Long
Giing vien htrerng can: Thoc si Le Khanh Van


TIFT/LTI4NCT/OIKflOA

MUC LUC
LO1 CAM ON
L9 do chon de tai
11 L9 do phap 19
1.2. L9 do 19 luan
1.3. L9 do time lien

trang 1
trang 1
trang 2
trang 4

Thgc trang ye ky nang dam pi-Ian cua Hieu tnreng trueng Trung hoc co se D6ng
huyen Long HO, tinh Vinh Long
trang 5
trang 5
2.1. Khai quat ve tinh hinh nha trueng
2.2. Thuc trang ye ky rang dam phan cua Hieu truerng trueng Trung hoc co se
DOng Phu
trang 5
2.3. Nhilng diem manh, diem y6u, co . hOi, thdch thirc de nang cao ky nang dam
pilau cua Hieu truong trueng Trung hoc co so D6ng Phu
trang 7
2.4. Kinh nghiem that t6 cila ban than ye \flee van dung ky nang dam phan
Hieu truerng
trang 8
trang 10
Ke hoach hanh dOng
trang 14
Ket Juan va kien nghi
trang 14
4.1. IC& Wan
trang 14
4.2. Kien nghi
trang 16
TAI LIEU THAM KHAO

Hoc wen: Vo Ngec Thief - Lop Boi (hang Can be quan Iy gnao dye Trung hoc co so'


TIEU L UAN CUOI KHOA

1. Ly do than de tai
1.1. LST do phAp
Can e(r DiL 16 chuong I ctla Luat Gide) due nam 2015 va Luat Gido dye sira
del nam 2009 co quy dinh ve vai trO va trach nhiem ctla Can be quan 19 gido due nhu
sau: Can b0 quart 19 gide) due giir vai trO quan tong trong viec t6 chirc, quail 19, dieu
hanh cac hog dOng gido due; Can be van 19 gido due phdi khOng ngirng hoc tap, ran
luyen, nang cao pham chAt dao dire, trinh dO chuyen men, nang luc quail 19 va trach
nhiem cua ad nit.
Theo thOng to se 29/2009/TT-BGDDT ngdy 22 thang 10 nam 2009 aim BO
truerng BO Gido due va dao tao ban hanh quy dinh chuAn Hieu truemg trtremg Tieu hoc,
trueng Trung hoc co se, tmemg Trung hoc ph6 thong va truemg pho thOng co nhieu
cap hoc quy dinh: phai xay dung dirge tam nhin, sir mang, cac gia tri cea nha trueng
hiking tei su Oat trien toan dien ctia mei hoc sinh va nang cao chAt luting hieu qua
gido due cila nha truerng.
Theo DiL 1e truerng Trung hoc co so', truemg Trung he ph6 thOng va trueng
Trung hoc phe thong co nhieu cap hoc (Ban hanh kem theo thOng to s6 12/2011/TTBGDDT ngay 28 thâng 3 nam 2011 dia. BO truemg BO Gido due va dap tao), Dieu 19
co quy dinh ve nhiem vu va quyen han cua Hieu truerng, trong dO co met so nhiem vu
va quyen ban can km y là:
Xdy dung, t6 chirc be may nha trueng;
- Thuc hien cac quy& nghi ctia Hoi deng trueyng throe quy dinh tai khoan 3
Dieu 20 dm Dieu le nay.
Xay chmg quy hoach phat trien nha truemg; xay dung lid to chirc dive hien Ice
hoach nhiem vu nam hoc; bdo cao, danh gid ket qua thuc hien truck Hei deng trueng
va cac cap co tham quyen;
Thanh lap cac t6 chuyen men, to van phOng va cac hei deng to van trong nha
truerng; be nhiem t6 trueng, t6 ph6; de xuAt cac thdnh vien cua Hei deng truemg trinh
cap co tham quyen quyet dinh;
Quan 19 gido vien, nhan vien; quail 19 chuyen men, phan tong tong Mc, kiem
tra, danh gid xep loai gido vien, nhan vien; dive hien viec tuy'en dung gido vien, nhan

vien; k9 hop deng lao &ling; tiep nhan, di'au Ong gido vien, nhan vien theo quy dinh
cua Nha mite;
Quan 19 hoc sinh va cac hoat dOng clia hoc sinh do nha tnrerng t6 chirc; 'cat
duyet ket qua danh gid, 'cep loai hoc sinh,14 )(de nhan hoc ba, k9 xac nhan hodn thanh
chtrong trinh Tiéu hoc cho hoc sinh Tieu hoc (nett co) cua truemg pho Meng co nhieu
cap hoc NI quy6t dinh khen thuerng, k9 luat hoc sinh;
Quan 19 va sir dung co hieu qua cac nguen tai chinh, tai san caa nha trueng;
Hoc vien: Vo" Nggc Thiel -Lop Bei &rang Can Nquan ly giao dyc Trung hoc co sir

Trang 1


L UAN CUal KHOA

CM dap thuc hien cac phong trap thi dua, cac cuOc van dOng cua ngdnh, that
hien cong khai dpi vai nhd tnräng;
Dave ciao tao nang cao trinh dO, b pi clueing chuyên mOn, nghiep vu va huOng
cac the do chinh sach theo quy dinh ctia pita]) lust
Muon thuc hien ten nhiem vu xay dung, phat trien nha trugng ngtrai Hieu
truOng kheing chi co nhting nang luc ve chuyen mOn, nang luc ve quail IY ma con phdi
co nhirng ky nang h6 trg trong cong the lanh dao, quail ly. MOt trong cac ky nang 116
trg d6 thi ky nang dam phan la rat quan trong, g gp phAn giai quyet co hieu qua cac van
de nay sinh trong quasi 15i Ira ginp cho Hieu tnräng awe hien Mt mue tieu gido due cilia
nha truOng.
1.2. L3'7 do Art 13i lu'in

Dam phan la mOt qua trinh giao tip gifra the ben, ma trong do ngueri ta muen
dieu hOa m6i quan he giira ho thOng qua qua trinh trao dpi th6ng tin vä thuyet phuc
nhOm dat dime mOt thee thuan ve nhung van
" dé rigan each trong khi gitra ho co nhung

quyen lgi co the chia se va nhftng quyen Igi dpi khang.
Dam phan la phuong tien co ban de dat cluorc cai ta main tit ngueri khdc. DO la
qua trinh giao tier, co di co lai dome thiet ke nham dat dime thOa thuan trong khi Oita
ta va phia ben kia co nhUng quyen lgi co the chia se va nhung quyen lgi dpi khang.
Dam phan kh8ng phdi la su lua chon don gian gitia hai khdi niem "hop Mc"
hay "xung dOt" ma la sir th6ng nhAt giera hai mat man thuan. KhOng don thuan la qua
trinh theo duei nhu cAu rieng cila min ben, ma m6i ben can xem xet mOt each khdch
minh va dm ben kia co each tiep can phi
quan nhu cAu, quan diem, lgi
hgp den tac va can ding di den th6ng nhAt chung.
Dam phan co vai trO to lan trong viec thuc hien the muc fiat va ket qua gido
due eua nha trueing; dam phan khOng khéo se dan den nhilng hau qua khOng ng6. Do
v lay de" cuOc dam phan thanh cong Hieu truOng phdi nOm viing cac kieu dam phan, cac
ky Wang de dam phan.
CO ba kieu dam phan: Dam phan kieu mem (Hui nghi, nhu dao), dam phan
kieu cling (canh tranh hay lap tn.rOng) va dam phan kieu nguyen tic. M 8c i kieu dam
phan deu co nhfing uu di6m va han cite riéng cua nO, m6i kieu dam phan chi phi huy
Mc dung trong nhung dieu kien va den tuning nhAt dinh.
NOi dung

Mil tic

Muc tiéu

Dam Olin Su

Dam phan kieu

Dam

m611

thing

the

phin

nguyèn

dpi tac nhu ban Coi dpi Mc nhu Coi dpi the nhu nining
Ong str.
dpi thil.
be.
Dat thOa thuan va Gianh dirge thing Gidi quy& van & hieu
Coi

gilt mOi quan N.

lgi bang moi gid.

qua va than thien.

Hoc viOn: Vii Ngoc Thiel -Lop BOi du ying Can bO quan ly giao dyc Trung hoc cu so

Trang 2


TIEV LUAN CUHI KHOA

XuAt phit diim
Chti trtrcrng

Nhucmg b0 de gift Bat ep dei the
quan he.
nhugng 130.
Vai viec va ngugi VOi viec va ngtreyi
den on hOa.
deu cling ran.

Tach con ngued khOi
van de.
136i vüi con ngugi thi
on hem, vOi viec thi
cling ran.

Kien tri gift lap Chii Y töi Iqi ich chit'
khemg phai lap turd:mg.
trueeng.

L'Ap trtrirng

De thay dOi.

Plurcrng an

Tim phuong An deii Tim phuong An co Tim nhieu phuong An
tac co the tiep lgi cho minh.
de hai ben Itra chon.
nhan.

KA qua

Nhuang 14 truec Tang cugng strc Ton trong nguyen tac
sire ép ctia d6i tac.
ép khien del lac chit khOng khudt phuc
trunc sire ép.
phdi nhugng Ix).
Dam phan kieu mém, ngued dam phan can tranh het sue nhftng xung dot, mau
thuan chttan bi nhung nhugng b0 de dat dugc thOa thuan, chit y den moi quan he hai
ben, chir khOng dat nang Igi ich, quyen loi cua minh.
Dam phan kieu cling, ngueri dam phan dua van lap tnrOng ding ran va kien
dinh, tim moi each de No ye cho lap trueing cua minh va nang cao vi tri cua ban than,
tim each de ap ciao dei tac. Trong mot s6 ft-tieing hop kieu dam phan nay co the co ich

va dat dugc thOa thuan co loi cho minh.
Dam pit co nguyen tac, ngugi dam pilau can phai Well con ngueri ra khOi van
de, khOng deng nhAt va nham Ian girra con ngued v gi van d& loci "cal tOi" cua minh,
ke vai sat earth de gidi quy& van de, chit khOng tap trung vao viec Mn tong Ian nhau,
khOng tap trung vao lap tnremg ma chi tap trung vao lgi ich. Ngue ri dam pilau can dua
ra cac phuong an khde nhau truec khi quyet dinh, tuy nhien nha dam phan phai co san
giai phap de dua ra vao nhftng giay phut guy& dinh.
De thanh tong trong qua trinh dam phan, Hieu truemg can nam dugc the k57
nang dam phan sau:
- KP nang thuy& phuc trong dam phial: La dung lui nOi, dung dan chimg, thOng
tin tac dOng den tam 132, nhan tithe cim d6i phuong de ho hieu Ira chap nhan tittle lieu
ctia minh. Dam phan, thuang luong la mot cuOc giao tie), ma khi bulk vao thuang
lugng thi moi ben mang nhieu muc dich khdc nhau, trong do co nhftng muc tieu cim
minh. Kith nang thuyet phuc cith nha dam phan la yeti t6 mau ch6t de cac ben tim ra
"Su thOng nit& gifta cac mat d6i lap", tim ra lqi ich chung cim cac ben. Muon thuyet

phgc ho, chUng to phdi lam sao de ho NGHE, HIEU va CHAP NHAN.
- K.P nang dieu chinh muc tiéu ban deht trong dam phdn: ThOng thuang cac
cueic dam phan chung lai la do cd hai ben deu bam qua chat vao muc au ban dau
Hoc vien: Vii Ngoc Thief -Lop Bei doting Can bp whin If, gitio (lac Trung hoc ca SO

Trang 3


TIEU LUAN CUOI KIIOA

minh ma khOng tinh den: lieu tren nhiing co si r nhu vay co the di den dugc th6a thuan
hay kiting. Trong luc dam phan do cac ben chua thing nhAt nen phdi dieu chinh de co
the di den thing nhát, khi dieu chinh muc tieu can chit 9 mgt so yeu to sau:
KhOng vgi va chap nhan mgt de nghi clgt nggt du cho de nghi dO co ye h'Ap
dan.
KhOng voi va dieu chinh bat ky Inge tieu nao neu chua phan tich kg tic dgng
va hau qua ma muc tieu dieu chinh dO gay ra.
Kh6ng thay do' i quan diem don gian chi vi ta dang & the be tic. Viec thay dii
muc lieu ban dAu chit 376u di den filth thuan co tit flan Id khOng dat dugc th6a thuan
hay kiting?

a

Ky neing xi( 1.P nhtrong bo trong dam phan: Khi nhuong bg ta can luu y la
phdi dam bdo chAc than ta el& mgt nhugng bg de nhan lai mgt thir gi dO CO gid tri
turn-1g duong tir phia d gi Mc. Trong qua trinh nhugng bg can chit 9 den the ky thuat
nhu: nhugng bg tir tir, nhugng bg phai cO 19 do, CO dieu kien nham tri hoan sit
man cim doi Mc.
Ky tiling giao tiêtp trong dam phón: Ngueri dam phan can co nhang kg Wang
giao tiep sau:

Ky Wang Fang nghe va. im Lang trong dam phan: ling nghe d'êt thu thap thing
tin, de gidi quyet van de,
thau cam.
K9 Wang dat can hii: de tim thOng tin day dit ve dOi Mc.
KY Wang tra lii can hOi: can )(de dinh ngay nguii ta heoi minh vAn de gi de ta
tra
sao cho co lgi cho minh.
Ky Wang xfc ly be the trong dam phan: De xir 19 be tic can tim hieu nguyen
nhan va xem sit khde biet la & dan, tim ra vAn de chit chit 1-61 de ra the phuong an de

a

ding dat dugc muc ditch, can tap trung vao lgi itch, !dieing tap trung vdo lap truing.
Tim lai, kg Wang dam phan la ky "tang quan trong, la mot trong nhang yeu to
giitp Higu truing thanh tong trong tong Me quart ly. Do di, viec nghien ciru ly Man de
xdy dung ky nang dam phan hieu qua dm Hieu truing truing Trung hoc co sit Ding
Phu coy nghia to lem trong viec quart 19 NM phdt Mien nhd truing theo chieu huing tot
hon.

1.3. L9 do thot tin
Trong thin gian qua, cOng Mc dam phan cim Hieu truing truing Trung hoc co
ser Ding PIM dii vii gido vien, ding nhan vien, cha me hoc sinh, chinh quyen dia
phucmg, manh thuemg quan,...ve cOng tic chuyen min va quart ly dii vii gide vien,
cid dat dugc mgt so ket
ciao dire NM ne nep hoc sinh, cac hoat dgng thien nguyen
qua nhu mong muin. Tuy nhien trong mgt vii truing hem viec dam phan CO dem lai
sty tien trien nhung chua mang lai hieu qua cao, do vay ted chin de tai "Nang cao kg
Hoc

Ngec Thiel -Lop Bei dining Cein be quiin ly gilt° dye Trung hec co. sir

Trung 4


TIEU LUAN Ural KHOA

nang dam phan &la Hieu truing trtreng Trung hoc co se. Deng Phil, huyen Long Ho,
tinh Vinh Long" de nghien ciru nham khac phyc nh&ng han the not tren, nang cao han
nita kY Wang dam phan cua Hieu truing, tang biz& dua nhd truing phat trien tern han
trong thei gian tei.
2. Thyc trong ve kST nang dam With' dm Higu trtrikng trtr?rng Trung hoc
co. mi. Difong Phu, huyt'n Long Ho, tinh Vinh Long
2.1. Khii quAt ve tinh hinh ntin trutng

Twang trung hoc co se Deng Phil thuOc xa Ding Phu la met trong Mn xa
lao cua huyen Long He, tinh Vinh Long; nam tiep giap yeti song Tien. Kinh to cher yeu
cua ngueri dan la cay an trai nhu nhan, chOm chem, chanh va btrei da xanh,...gia ca
cling bAp benh. Viec di lai cua ngtrei dan chit' yeu la clueng dal co chieu ring khoang
1,5 met.
Nam hoc 2017-2018, twang Trung hoc ca se Deng Phu co 41 can be giao
vien, cong nhan vien, nu la 23, trong de lanh dao 02, giao vien day lop 33/19 nu, cong
nhan vien 06/04 nil, va 01 bao ve. Trinh dO giao vien deu dat chuAn va tren chuan (tren
chuan la 31/18 nit). Chi 130 nha truing co 26 Wang vien (14 nit).
y e co se vat chat: Nha truing co 18 pheng hoc dam bdo du anh sang theo tieu
chuan quy dinh dia. BO Giao due va dirge chia ra nhu sau: 11 pheng clang de hoc, 01
van pheng, 01 pheng giao vien, 01 pheng may vi tinh, 01 hei twang, 01 pheng y te, 01
thu vien, 01 phemg thiet bi. Hoc sinh khei 7, 9 hoc bit& sang, khei 6, 8 hoc buei chiEu.
Nam hoc 2017-2018, nha twang co 19 lop vei 653 hoc sinh; da s6 hoc sinh chant
ngoan. Hoc sinh gied tinh cac men van Ilea hang nam deu dat. Thanh tich not bAt cern
nha trixeng ba nam lien kE IA CO thi dua cap tinh, Tap the lao Ong xuAt sac va Bang

khen cua UST Ban nhan dan tinh.
Ben earth cac hoat do, ng day va hoc, nha true:mg rat chit trong cac hoat Ong
ngoai khea cho hoc sinh, hueng nghiep day nghe, the due the thao va cong tac thien
nguyen nhu to chat van nghe gay quy hoc bong cho hoc sinh ngheo hieu hoc (mei
nam khodng 40 xuat hoc being, ran xuAt tri gia 300.000 ding). Cong tac cong dodn,
doan thanh nien cling dugc Ban lanh dao nhA twang quan tam, du to phat then.
2.2. Thtrc trong ve ky 'Aug dam phan cita Higu trtrerng trtrirng Trung hoc
ca sir Thing Phti

La met nha qudn ly tat nhién phdi dei dien veri cac tinh hung thy ra trong
ngodi nha tnrang, Hieu truing Id ngueri tnic tiep thuc hien cac cueic dam phan de gidi
guy& the tinh hung do. Trong thei gian qua, Hieu truing da tien hanh dam phan vol
gido vien, vei php huynh, chinh quyEn dia phuong, manh thueng quan. Thy tang cuOc
dam phan ma Hieu truing da sir dung kieu dam phan cling, dam phan mem hay
nguyen the. CO nhang truing hop phai pheii hop cac kieu dam phan, the ky Wang dam
Ilec vies: Va. Ngpc Thio -Lop Bat among Ctin be quern 1.j, gido duc Trung hoc co sit

Trang 5


TIEU L UAN CUOI KIM/1

phan de dat duct muc tieu de ra hoac dieu chinh muc tieu ban dau de' dem lai lei ich
chung cho ca hai ben. Trong thai gian qua, Hieu twang da thus hien nhieu ell& dam
phan dien hinh nhu met se tinh huong sau:
Tinh huling 1: Hqu truiing dam phi!' vol OM) vien.
Fink hiding 1.1. Xily dywg quy chi' chi lieu not b0.
NOi dung dam phan la xay dung quy the chi fiat nOi be cita nha. twang.
Hai mat dei lap la quyen lgi cua moi ca nhan caa tap the trong nha twang va
viec dieu tiet kinh phi chi tieu phn hop, &mg quy dinh cua Hieu twang.

- Thai diem thvc hien dam phan la Hei nghi vien chirc dau nam hoc. Xdc dinh
day la van de khd pluirc tap nen Hieu true:mg nghien ciru ky cac quy dinh, tieu chuAn,
dinh mac hien hanh cda ca quan nha nu& co tham quyen quy dinh; tinh hinh thvc
hien chi tieu \fa sir dung tai sari cua don vi cac Warn qua. Chic nang, nhiem vu to chac
be may va dac diem tinh hinh thuc hien nhiem vu chuyen man dugc giao; chuang
trinh, ke hoach \fa nhiem vu dugc giao trong nam voi dtr town ngan sach dugc giao ye
viec thvc hien chi thuang xuyen.
Du dodn tinh hueng: Cdc muc chi theo quy dinh cua Nha nuerc thi khOng co
van de ban cal, nhung cac khodn chi khdc nhu bei throng cho cOng the kiem nhiem,
ngodi gia,... thi se co nhieu y kien pit hei tic phia gi g() vien, cong nhan
Sau khi nghién cfru ky cac tai lieu lien quan den cOng tdc chi tieu not be, du
dodn cac tinh huang co the xay ra trong hei nghi. Hieu twang dal ap dung cac ky !fang
dam phan nhu ky nang thuyet phuc, ky nang giao tiep voi ky nang dieu chinh muc tieu
ban dAu de thtrc hien al& dam phan tai hei nghi. Tuy co mat nhieu thai gian va cong
sue nhung viec dam phan cling da thanh cong nhu mong dgi.
Tinh huiing 1.2. Phan cong chuyen mOn dim nam hpc.
Nei dung dam pi-Ian la viec phan cong chuyen mOn dau nam hoc.
Gido vien A thac mac vai Hieu twang
Tinh hang nay sinh hai mat dei
sao nhieu nam qua khOng dugc phan ding day lop mai nhan cua nha truang.
Gido vien A la gido vien day mOn Ngu van dm nha twang, gido vien nay da
dat gido vien day giOi cap tinh, dugc hoc sinh va phu huynh tin Wang.
Tien hanh cuec dam phan: Hieu twang gidi thich day ta lap de an man Tieng
anh chic khOng phdi la lap chat lugng cao (lop chon) do vay chi can nhac viec phan
cong del vai gido vien day mein Tieng anh va thuyet phue giao vien A yen tam day cac
lap dal tra nhu da phan cOng. Gido vien A chap nhan str phan cong do.
Tinh Wing 2: Hitt' trutng dam phi!' vai chinh quytn dia plurcmg.
Nei dung dam phan: Ph& hgp gidi quy& viec the xe to tap ban hang rong
,
ngay tram cong twang.

Trong cuec dam phan nay, Hieu truang da trinh bay IT& chit tich Hy Ban
Hoc vien: Vo Ng9c Thiel -L6p Boi during Ctin ho

quoin If, gibo dyc Trong hoc cu 56.

Trang 6


TIEU LUAN CHOI KH6,4

nhan dan xa ve nhitng khO khan ma nha trueng gap phdi nhu: viec to tap mua ban
truerc cong trueng gay can tra giao thOng, mat net my quan tru6c cong trueng, thuc
pham an uOng khOng dam bat) y e sinh, tham chi co birth thirc quay se thing thueng
Bang an thua bang tien dtrei hinh thirc tra hinh. Mac du nha trueng co treo bang "Cam
to tap mua ban hang rong truarc cong tnreng" va nha trueng cling da nhieu Ian nhac
nha. Tuy nhien nhang nguei nay van cir to tap mua ban. Hieu trurang nhe chit tich fly
Ban nhan dan A. Deng Phil chi dao cac ban nganh down the, COng an xa, y to xa,
dien nha trueng ding phei hgp de gidi quy& van de ytreng mac trên. CuOc dam phan
thanh cong, dugc chit tich fly Ban nhan dan xa Deng Phil hira se chi dao thuc hien \fa
sau dO dal thuc hien dung nhu mong muen cita Hieu trueng.
Tinh huOng 3: Hifi' truirng dam phin voi cha my hoc sinh.

Nei dung dam phan: Giai quyet van de phu huynh yéu eau thay dei gido vien
day mon Todn lOp 7A3.
Phu huynh trinh bay voi Hieu trueng rang con cim pint huynh nay Aid cac ban
hoc chung dm con a lop 7A3 not la thay gido day Toan giâng bdi nhanh qua, con viec
trinh bay lei giai thi qua van tat nen cac em nay kitting hieu va nam dugc bai. Sg lau
ngay cac em nay se mat can ban nen yeti cAu Hieu trueng cho chuyen del gido vien
khdc day Toan lOp 7A3.
Hieu twang im Fang Fang nghe, rei sau do trao doi yeti phu huynh rang: Hieu

trueng da tier) nhan durgc nguyen nhan va him se chi dao lai thAy day Todn lOp 7A3
giâng bdi chant lai, phan tich ky de bai va chi cho hoc sinh phuong cdch tim dueng lei
gidi, gido vien se trinh bay lei giai du buerc, re rang. Cling co lai cac kien thirc ma hoc
sinh bi h6ng. Deng tiled cling giai thich yei phu huynh rang viec thay doi gido vien day
y ao tiled diem gitia hoc ky la khOng hay trong cdi shin gilia cac deng nghiep, gifia hoc
sinh va gido vien. Hieu trueng him se chi dao khac phut van de nay va cling khOng de
git-ta thAy ya trO cua lOp 7A3 'thy ra mat thien cam veri nhau. Phu huynh vui ye chap
nhan, cuec dam phan thanh cong.
2.3. Nhiing diem manh, diem yen, co' h6i, thâch thus de nfing cao ky !rang
dam pilau cila Hieu &taping truirng Trung hoc co. so' D6ng
2.3.1. Diem manh

Dugc tham gia hoc tap lOp bei throng can be quart ly gido duc do trueng Can
b0 quan ly gido duc Thanh pile He Chi Minh giang day; hieu dugc cac kieu dam phan,
cac ky riling dam phan, cac yeu to de lien hanh dam phan thanh cong, dat hieu qua.
CO tinh than trach nhiem cao, yang ye chuyen mein, luen tim ted hoc h6i kinh
nghiem tir deng nghiep.
Tinh tinh vui ye, boa deng v6i deng nghiep, duoc ding nghiep tin yêu, quY
trong.
Hoc vien: Vo Ngyc Thiel -Lop Bei theft Can kb' grain ly grain dye Thing hoc co so ,

Trang 7


TIEU LUAN CUOI KHOA

Tham nien ding tac nhieu nam, ban than yeu nghe, gan b6 vai Witting nen hieu
dugc dac diem tam ly, hoan canh song cim gido vien trong nha. truang. BF& tang nghe
nhiing y kien dOng gOp ctia mai ngtrai de xay dung ban than va Oat Wien nha
2.3.2. Diem yeu

Khi giai quyet cong viec (led khi con Ong ve tinh cam, con nOng tinh, chug
thuc sit diem tinh trong xii ly cong viec.
CO nfrang truang hap thieu quy& doan, chua lam chit cam xiic, thieu sit link
hoat.
Chita c6 nhieu kinh nghiem ve cong Mc quail lY nha. truang.
2.3.3. Co. KA
Twang Trung hoc ca se( Ding Phu luOn nhan dtrgc sit quan tam dm cdc cap
ny Bang va chinh quyen dia phuong, sty h6 tru cita cdc ban nganh doan the. Nhan dugc
sly quan tam chi dao true tiep cna PhOng Gido due va dao tao huyen Long HO.
Dugc Ban dai dien cha me hoc sinh, phti huynh cac lap va cdc manh thuang
quan nhiet tinh ling ho ye co ses vat chAt, day la ngtiOn hie lan dOng gop tich cuc cho
nhitng hoat dOng gido due cilia nha truang.
Su phat Wien cua khoa hoc cling nghe cling la co hOi de nam bat, tim hieu, ren
luyen de nang cao ky Wang dam phan cua nha quart 1Y.
2.3.4. ThIch thik
Met s6 gide vien chum that sit tam huyet vai nghe, chi chit Wong viec day kien
dint, chin chit tam vac, viec gide due dao dire, ren luyen tac phong, ne nep cho hoc
sinh, chin phOi hop chat the vai tainh dao nha truang trong gido due va xCr ly vi pham
elm hoc sinh.
Tinh hinh mua ban, kinh doanh cdc loai hinh dich vu xung quanh truang cling
tucmg dOi phirc tap.
Tap the dang 6 giai doan phät Wien thAp.
2.4. Kinh nghiem thyt to cila ban than v' t viec van dyng Icy 'tang dam
phan cua Hieu
Qua cdc tinh hu6ng a muc 2.2, ta nhan MA)/ nherng diem dugc va chin dugc
trong moi tinh hu6ng ma Hieu truang da dam phan nhu sau:
- 6 tinh huOng 1.1, ve viec Hieu truang dam phan vai gido vien ta thAy n61 iën
may dieu sau: Hieu truang biet lang nghe cac y kien dm tap the, khOng cat ngang
kien cua gido vien, kitting phan img mot each tirc gian, nam yang quy dinh trong chi
tieu nei bo. Thtrc hien tot kieu dam phan co nguyen the, co ky nang thuyet phut, du

dodn duce tinh hu6ng va khi can thiet da thay doi rime tieu ban du de di den hai hen
Igi ich girra cdc ben.
- tinh hung 1.2, Hieu truang da dam phan thanh cong bao ve dugc nei
Hpc vien: Vo Ngpc Thiel -Dip Bei &rang Ccin bo wan If gun) dyc Trung hoc co sir

Trang 8


TItlf LUAN CUOI KHOA

dung phan cong ban dau, tuy nhien chua xem xet kg tam to nguyen vong cua gide vien
A la co mang lai lgi ich chung cho nha truang, cho hoc sinh cua lap do hay khOng,
viec dieu chinh phan cong chuyen mon trong truang hgp nay co gi qua khO khOng?
Mac da la lap de an mon Tieng anh, t6 chat thi chon mOn Tieng anh, nhung hoc sinh
giefri mon Tieng anh da phan cling la hoc sinh gi6i cac mon con lai va la del tugng ma
phu huynh (lac biet quan tam. Viec phan ding giao vien cac be mOn chu luc co 'tang
luc chuyen mon cao day lop nay se gOp phan tich cgc vao chat lacing dao tao ena lop,
ctia truang va dugc cai nhin deng thuan ho rn tit phia phu huynh. Do vay viec dieu
chinh muc tieu ban dau la co the thgc hien dugc deg dap ling nhu cAu va lgi ich chung
etla cac ben.
CS tinh hung2, Hieu truang da von dung tot ky nang giao tiep, kg nang
thuyet phgc trong dam phan, neu ra dugc nhung diem then ch& dia van de de phan
anh den dei tac Bang dam phan va co nhitng de xuat ve htrerng gidi quyet oua van de
can dam phan de dat dugc lgi ich ma minh mong mu6n.
CS tinh hueng 3, Hieu truang da lip dung Mt kg nang lang nghe va im lang
trong dam phan. Viec lang nghe da gidp cho ta thu thap duce nhieu thOng tin, the hien
dugc su ton trong va lich str veri dei tac. Lang nghe de than cam la met kg nang giao
tiep tinh to dm con ngtrai va dieu nay Hieu truang da lam tot. Ket hop \fed kg nang
thuyet phuc Hieu truang da thanh cong trong tinh hueng dam phan nay.
* Dinh gii chung

Hieu truang da sir dung khd thanh cong cac ky nang dam phan;
- Hieu truang van dung vet kg nang lang nghe va im lang trong dam phan.
Lang nghe ginp ta hieu dei tac, tim ra nhung diem then chet co gia tri de dânh gia
chan thanh cda dei the. Im lang cling la met vn khi thuyet phgc, thu hitt sg chit Y ctia
dei tac;
Biel phei hop cac kieu dam phan, cac kg nang dam phan trong qua trinh gidi
quyet cong viec; Nam yang cac quy dinh cua nganh, cua phap luat nen dam phan kieu
nguyen tac Id the manh cua Hieu twang;
Tao duce uy tin trong tap the nha truang, manh thuerng quart, phu huynh hoc
sinh va chinh quyen dia phuang not cu tin;
Trong met vat tinh hueng dOi khi cling chua linh hoat trong each giai quyet
van de, chua dat minh vao vi tri elm dei tac de hieu van de duge sau hart, thOng cam va
chia se.
hoc kinh nghifm

Qua cac tinh hueng trait, tOi rat ra dugc bait hoc kinh nghiem la:
Nha. Faith dao phai nam y ang cac quy dinh da ban hanh co lien quan den nOi
dung dam phan, dtr dodn dugc cac tinh hungco the xay ra. Dac bier la ky nang lang
Hoc vien: Vti Ngpc TIngt -Lap Bat dwang Can bp quan ly gitio dye Trung

hoc co. so

Trang 9


TIEU LUAN CUOI KIIOA

nghe cilia nguai länh dao

biet dugc tam tu nguyen vong cilia can b0 gido vien trong

nha trailing de co the dieu chinh muc fiat ban dau sao cho phi hop veri mong muon
da s6 gido vien, nhan vien cua minh ma van dam bac) viec chi tieu la dfing quy dinh;
LuOn luOn trau dOi hoc hOi cac ky !tang dam phan. Sir dung linh hoat cac kieu
dam phan, cac ky nang dam phan;
de

Trutc khi dam phan can tim hieu thOng tin ve d6i the, chuan bi cdi d6i tac
can de' dam pilau. CAn chit y viec dOi ben ding co lgi;

Khi lam viec vai chinh quyen can cO cong van, to trinh cu the de su viec
dugc thuAn lgi hon. Bdo cao ding co quan, don vi, dimg b0 phan co tharn quyen, co
nhiem vu gidi quy& thy then tiling vu viec khdc nhau;
Can nam r6 tam tu, tinh cam cUa dOi tac, trao dOi vai thai do on hOa, chan
thanh, ton trong se dat ket qua tot hon trong dam phan;
Khi chit dOng di dam phan to cling can chit y den hinh that ben ngodi
minh, cfia ngueri di ding. Trong lid thuyet phuc dei tac can tao khOng khi thodi mai,
cam xic tich ctrc. Chi Y den nhu eau cua d6i the, can cO su ton trong va nhang minh
citing trong dam pilau;
Sau moi cuOc dam phan can rut ra nhang kinh nghiem cho ban than minh dit
cuOc dam phan do thanh cong hay khOng thanh cong.
3. Ke hoach hinh thing
Thai gian thuc hien là tilt dau den cu6i ndm hoc 2018-2019.
Ke hoach hanh dOng la:
NOi
dung
cong
viec

Muc
tieu/ket

qua an
dvt

1.

Nam Ailing,

Nghi 'en
ciru tai
lieu co

Wu sau
nOi dung 157
luan ye ky

lien quan

nang dam

- \"7 that

den ky
nang
dam
phan

phan trong
nha truerng.

eau thi

cita ban
than

Nguiri
thtrc
hien/plufd
hop thvc
hien
Hieu
truing

Dieu kien
thvc hien

CAch thfit
thvc hien

Dv kien
kit()
khAn, rfii
ro

Bien phAp
khic phvc

- Tai lieu
- Thai

- Ban than
tu nghien

ciru tai lieu
dm truerng
136i diging

- KhOng
cO thai
gian.
- Dam
nhan

- Tranh thti
moi lac
moi noi.
- Sap xép
cong viec.

CBQL
TPHCM.
- Nghién
ciru tren
thtr vien s6

nhieu
cong viec.

gian thuc
hien.

cim truang
Hoe vien: Vii Ngoc Thiel -Lop Bei duft ng Can 60' quern 135 ghio dye Trung had ca Sa

Trang 10


TIEU LUAIN CtIal K116,4

CBQL,
tren mang
internet.
- Hoc h6i
kinh
nghiem cila
dOng
nghiep
Dam
phan veri

Ciao vien

- Hi'eu

- Xdy

chap nhan
gido vien six Olin
ye phan
cong va
cong
thoai mai
chuyen

chap nhan
mon

truOng
dung ke
- PhO hieu hoach cti
tru&ng
the.
- COng
- NAm
yang tinh
dodn
- Gido
hinh nhan
vien
su va
cong viec.

Dam
phan yen
Doan
thanh

- Hieu

nien ye
cac hog
dOng
trong
nam hoc.

- Can dr
van ban
oh SO
Gido due,

truOng
- Ph6 hieu
tru&ng
- Ban
PhOng
chap hanh Gido due.
chi doan
- Ke
- Doan
hoach
nam hoc
vien
cila nha
truing.
- Ke
hoach dm
huyen
dodn.
- Ke

- Cnng t6
truing
chuyen
mon gap

gido vien
trao dOi
truc tiep.
- ThOng
ban trong
hop HOi
deng su
pham.
- Trao dOi
bang van
ban:
ThOng qua
hop t6
chirc, hop
hei dOng,
hop Ban
chap hanh
chi doan
ding nhau
than Juan

Gido via

Chuan bi
ky nOi

khOng
chap nhan dung dam
dam phan phan, du
theo

tit nhieu
phuong an
phucrng
mang tinh
an ban
dau
thuyet phtic
d6i veri
gido vien

- MOt so
dodn vien
khOng
thing
thuan.
- Chua c6
nhang
gig pita')
phit hop
va hieu
qua.
- Kinh phi
hoat dOng
con han
cite.

hoach dm
119e wen: Vo Ngoc Thiel -Lop Boi du ymg Can by whin 135 gifio dye Trung hoc co. so'

- Chuan bi

ky not
dung cho
cuOc dam
phan.
- Thuyet
phuc doan
vien thay
dirge y
nghia va
tam quan
trong cila
van de.
- Nghien
ciru gidi
phdp phit
hop, da
Trang 11


T1ÈU LOAN CUál KHOA

clang cac

chi doan

hinh thirc
t6 chUc.
- Tranh thii
cac nguem
kinh phi.

Dam
phan ydi
chinh
quyen
dia
phuang
ye yiec
to tap
mua ban
trtrac
cong
truang

Dam
phan vol
Ban dai
dien cha
me hoc
sinh ye
yiec
khen
thuemg
hoc sinh

- Tranh hoc - Hieu
sinh An
truemg
tiling hang - lily Ban
rong khOng nit dan
dam ban ye

sinh.
- ChAm dirt
tinh trang
lin tac
tnrac cong
truang.
- Thuc hien
truang em
sach km
an town
giao thOng

- Tao dugc
su d6ng
thuan cila
Ban dai
dien cha
me hoc

- Xay
dung Ice

- Tham
mtru yth

- Eking y
vol

- ThuOng
xuyen lien

hoach va
thai gian

fly ban

phuong

lac, d8n

nhan dan

an nhung
xi
lam yiec
khi thus
xi
- Cdc ban cu the.
- Mai hop
hien
nganh
- Ni
cac thanh
kitting
doan the
dung cu
phAn: lily
thuang
trong va
xuyen,

the, thuyet ban, cong
an, tram y
ngoai nha phuc va
khOng
truang.
kha thi.
te, cong
nhiet tinh.
doan ya. chi - Tai di tai
lai yiec
(loan nha
nguai dan
truang.
ban hang
rong truck
cong
truemg
MOt se,
- Hieu
- VAn ban - Hieu
ye yiec IA trilling xay phu
truerng.
huynh
- Ban dai
hei hOa
dung ka
kitting
giao duc. hoach.
dien cha
d8ng

- Hop vol
me hoc
- Ke
thuan
hoach, not Ban dai
sinh.
dung dux dien cha
- Phu
me hoc
huynh hoc hien cu
sinh de
the.
sinh toan
tithe, luan
- Neu
truang.
va thOng
dugc loi

d6c, nhac
nha tranh
thii su 118
try cita cac
ban nganh
trong va
ngoai nha
tare:mg.
- Phan
cong nhan
\Tien bdo ye

theo dOi va
thOng tin
kip thin.
Chuan bi
nhieu
phuung an
va gidi
thich rei
tirng

tri cac loai

ich cila

qua.

phuang An
de phu
huynh
d6ng cam.
- Lay Y
kien theo

hinh khen

yiec khen

- Trien

s8 dOng

sinh trong
NT* khen
thtrang hoc
sinh.
- Nang gia

Hoc vien: VO" Ngoc Thiel -Lap Bet dining Can b9 quan ly gitio duc Trung hoc co' se

Trang 12


TIEU LIMN CUOI KHOA

thuerng cho

thuerng

khai den

hoc sinh

hoc sinh.

phu huynh
toan trueng
thOng qua
hop phu
huynh dau
nam hoc

6. Dam

- Ti eh&

- Hieu

- Ke

- Hop trao

- Kinh phi

- Tranh thit

phan vOi

dugc

trueng.

hoach cilia

dei trkrc

h6 trg cho

nguen kinh

ding

chuyen

- Ban

PhOng

tiep.

gido via

phi to

doan ve

tham quan.

chap hanh

gido due,

- Hoach

bi han

chinh

viec CO

- SO lugng

cOng

cna. Lien

dinh nguen

die.

quyen nha

chirc

tham gia

doan.

doan lao

kinh phi to

- S6 lucmg trueng,

chuyen

tren 50%.

dOng

chirc.

gido vien

ding doan

tham

huyen.

- ThOi gian

tham gia

co SO',

quan hoc

- K4'

t6 cline la

it.

nguen xa

tap he

hoach

thang

hth hea va

cho gilt)

nam hoc

6/2019 (Di

quy phfic

view

ctia nha

va ve Id 02

lgi xa hth.

truerng,

ngay)

- Van dOng

•A

cii a cong

gido vien Y

doan co

tit& tham

se..

gia.
- Dua vao
tieu chi thi
dua (diem
cOng)

7. So

Danh gid

- Hieu

- K4

- Tu minh

- Thai

- Tranh thii

tong ket

dtrgc cdc

tnräng.

hoach

trung thkrc

gian stir

filth gian

cac cuOc

cuOc dam

- Cdc ban

hanh

daub gid

dung to

nha r6i de

dam

phan da

ngenh

Ong.

ket qua da

(faith gia

nhin nhan

phan da

thuc hien

doan the

- Ket qua

thgc hien.

con han

lai ket qua

thkrc hien

to do rift ra

trong nha

ghi nhan

- Lang

che.

dm m6i

kinh

trueeng.

de cuec

nghe

- DOng

cuOc dam

nghi et m cho

dam phan

nhüng

nghi'ep

phan.

ban than de

cila ban

nhan xet,

ngai g6p

- DOng

phat huy

than.

dOng gOp

y, khOng

vien,

Hoc vien: Vo Ngoe Thiel -Lop Bot dutritg Can hp quan ly gum doe Trung hoc CO 5'6'

Trang 13


HET LUAN CUell KHOA

uu diem va.
khac phuc
han the

- Su cau
thi cUa

dm clOng

nOi thing

thuyet phuc

nghiep.

not that.

dOng

ban than.

nghiep
nhiet tinh
gOp Y va
g6p Y Chan
thanh.

4. Kat 1u4n vi kien
4.1. Kat Ian
Nang cao ky nang dam phan cua Hieu twang se la dieu kien tot, co tinh nghe
thuat, tinh khoa hoc giitp nha quan ly gido due giai quy& cong viec, ban Juan hay thee
thuan moi van de huemg tai muc lieu cita gido dye tai nha twang.
Dam phan luen lA thdch Mire ma nha quan ly nOi Chung, Hieu truing nha
truing nOi riéng phdi luOn trau dei

luOn dat throe muc tieu cua minh, hdi hei lgi ich
ena hai ben khi dam phan vii dei tic cita minh.
Nang cao kg !tang dam phan cua Hieu truth-1g la mot viec lam can thiet, co tam
quan trong va skr the dOng minh me anh huang true tiep den hieu qua quart ly cua Hieu
tracing, nhAm thuc hien tot muc lieu gido due dm nha truing, tong biz& khAng dinh
thucmg hieu qua nha truing dai vii phu huynh hoc sinh va xa hOi.
Tam lai, trong thue to khOng phdi Inc nap Hieu tuning cling thanh conga cac
cuOc dam phan, do \Tay de gOp phan cho sir thänh cong trong qua trinh dam phan dOi
h6i Hieu twang chang Mang biet thuyet phuc, biet ling nghe, biet xir 19 nInrcrng bO,
cO kY nang giao flap, 1(57 nang xir ly be the ma con phai biet chon kik' dam phan thich
hop, biet ph& hap the kieu dam phan, cac kg nang dam phan tao thanh mot tang hap
mot chien Inc
o dam phan phit hyp, linh hoat, co hien qua.
Kg Wang dam phan a m6i con ngtrai khOng to nhien ma co doge, ma dO la ket
qua cilia mot qua trinh fen luyen va trai nghiem khOng ngirng elm ban than ngtrai Hieu
truing trong cong the quan ly b nha. truing va uy tin cita ban than. Doi hOi Hieu
twang phdi khOng ngirng bye tap, rên luyen de nang cao kg nang dam phan cilia ban
than, gOp phan thuc hien tot sir menh cua gido due.
4.2. Man nglii
4.2.1. Hai vii Ming Gino dnc va duo too huytn Long Ho
PhOng Gido due va duo to huyen Long HO tham muu vii Sa Gido due va duo
tao tinh Vinh Long ph& hop ved twang Can 1)0 quan ly gido due Thanh ph8 HO Chi
Minh ma the lOp bei duekng cho dOi ngu quart ly cua cac nha twang doge nang cao
trinh dO va !tang lye quart ly trong dO co kg nang dam phan ve cac van de co lien quan
trong gido dye.
Hoc

Ngoc Thief -Lop BOi during Can bo qutin ly guio dyc Trung hoc co . so.

Trang 14

TIP!. LIMN C1161Klith
4.2.2. DM vol truang Trung hqc ca D6ng Phti

Can chit ding dam phan vai chinh quyen dia phuong de tranh thti su h8 trg ve
viec phät trien nha truang.
Xay dung ke hoach ngAn han va dai han trong viec tap huAn, bai duang !tang
ltrc quart 1Y, Icy 'tang dam phan cho cac to timing chuyen man, dai dien cong doan, chi
doan cita nha truang.
4.2.3. DM veri chinh quy6n dia phtrang

Tang ctrâng ha" tra nhieu hurl nth doi väi nha truang trong viec phi hgp
chirc dam phan giva cdc (loan the, nha truang va phu huynh hoc sinh trong viec gido
due cdc hoc sinh chua ngoan Ira chua no lye trong hoc tap, dac biet la cat em khOng
duce str quan tam tich cuc cita phu huynh va nguei than"
Ngtriyi time hien

V6 Nguc ThRt

Hoc vien: V15 Nric Thief -Lap Bei drying Ciin be quiin 1.0 girl° doe Trung her cc se

Trang 15