Công tác xây dựng văn hóa giao tiếp ứng xử tại trường THCS tân hòa thành, huyện tân phước, tỉnh tiền giang

BQ GIAO DUC VA DAO TAO
TRUING CAN BQ QUAN LY GIAO DUC THANH PHO
HO CHI MINH

TIEU LUAN CUOI KHOA
Lap Nil dtang can bo quan 1ST truirng MN-PT Tien Giang

CONG TAC XAY DUNG
VAN HOA GIAO TIEP ONG MY
TAI TWANG THCS TAN HOA THANH,
HUYEN TAN

TiNH TIEN GIANG

NAM HOC 2018-2019

NGUYEN TH1 BICH TUYEN
Dot vi ding tic: trirting THCS Tan Him Thanh
Huyen Tan Phut, tinh Tien Giang

Tan Phut, thang 4 dam 2019


MIX L1JC
IS do chop chit de tieu luin

Trang 1

1.1. Ly do phdp lY

1

1.2. LY do li luan

2

1.3. IS do thuc

tin

3

Phfin tich tinh hinh thyc to lien quan den cong tic xay dyng
van hoa giao tiep Ling xii tai trtr&ng THCS Tfin Him Thinh
2.1. Khai quat chung ve nha truemg

4
4

2.2. Thuc trong hoat &Ong lien quan den cong tac xay dung
van h6a giao tiep Cmg xer truing trong thèri gian qua

5

2.3. Nhang diem manh, diem yeu, co hOi, thich tithe
lien quan den cong tac xay dung van h6a giao tiep
truemg THCS Tan Hea Thanh

8

2.4. Kinh nghiem dm ban than trong viec xay dung

van h6a giao tiep ung xer tai truemg THCS Tan Him Thanh

10

2.5. MOt s8 bien phap xay dung van h6a giao tiep
tai truing THCS Tan 116a Thanh

12

Ke houch hiinh dOng xay dyng van hem giao tiep (mg xir
tai truthig THCS Tfin Ilea Thanh
Ket luin, kien nghi

14
19


TIEU LUAN
CONG TAC XAY DING VAN HOA GIAO TIEP UNG
TAI TRUONG THCS TAN HOA THANH, HUYtN TAN PHUOC,
TiNH TIEN GIANG NAM HQC 2018 - 2019
1. Ly do chon chii de tieu 1u4n
1.1, Ll do phdp
Cling tac xay Mpg van hea giao tier, Ung xi: duos dna tren the ca so . phdp ly sau:
- Quyét dinh s6 129/2007/QD — TTg ngAy 02 thong 8 nam 2007 cim Thu Wang
Chinh phii. Quy the nay quy dinh va trang phve, giao flap va 1mg xir cUa can b0, cOng
chirc, vien °hire khi thi hAnh nhiem vu, bai tri cOng se tai cat ea quan hAnh chinh nhA
nuac.
- Quyet dinh 1299/QD-TTg phe duyet Da an "Xay dimg van h6a 1mg xir trong
twang hoc giai doan 2018 - 2025" van mvc tieu Tang cueing xay thing van h6a 1mg xir

trong truemg hoc nham tao chuyen bien can ban ve 1mg xir van hoa dm can b0 quan 19,
nha gião, nhan vien, hoc sinh, sinh vien de" phat triers tang lire, hoan thien nhan each,
16i song van Itha.
- COng van s6 282/BGDDT-CTHSSV ngay 25/01/2017 dm BO GDDT ve viec
day manh xay dimg mOi twang van had trong twang hoc de nghi cac co . se gido dye
va dao tao phAi xay Mpg va triers khai be quy the 1mg xir van h6a trong twang hoc.
- Quyet dinh s6 16/2008/QD-BGDDT ngay 16/4/2008 va Ban hAnh Quy dinh ve
dap dirt nha gião. The phong lam viec nhanh nhen, khan twang, khoa hoc; c6 thai do
van minh, Lich se trong quan he xa hei, trong giao dap vial deng nghiep, von nguari hoc;
gidi quyet cong viec khach quan, ton tinh, chu dao.
- Chi thi so 1737/CT-BGDDT ngay 07/5/2018 va viec tang cueing cong the
quan ly va nang cao dao dire nhA gido. RA sok va b6 sung nOi dung thee hien dao dire
nhA gido trong quy the hoat dOng cua nha tithing; thee hien nghiem the viec dAnh gid
can be (man 19, gião vien hang tam theo quy dinh.
- ThOng to S6: 14/2018/TT-BGDDT ngAy 20/7/2018 ban hAnh va chuan hieu
twang ph6 thOng co lieu chi Hieu tithing chi dao xay clang va to chirc thirc hien nOi
quy, quy the van h6a 1mg xir cua nha truerng theo quy dinh.
- Thong to s6: 20/2018/TT-BGDDT ban hAnh Chun nghe nghiep gião vien ph6
thong co lieu chi gião vien thee hien day dit not quy, quy the van hoa 1mg xir cua nha
twang theo quy dinh.
- Chi thi 2919/CT-BGDDT dm BO truemg BO Gião due va DA° tao da neu: thirc
hien nghiem k9 cueing, nen nep, dan chit trong twang hoc, xay Ong mOi twang giao
due an town, lath manh, than thien, phOng thong bao lye hoc clueing va thirc hien tot
sinh twang hoc.
1


1.2. 1,35 do It lu(ot
Van hoa (then nghia hap): Theo T6 chat UNESCO van h6a la mOt tong the
nhimg he thong bieu trung (ki lieu) chi ph6i each ling xir va su giao tiep trong mOt

cOng ding khi'an cong d6ng ay co dac thu Hang...
Van Ma to chti-c: la tap hop cac gia tri, niam tin, hiau Net, chuan moc ciia mOt
t6 chirc. N6 qui dinh cung cach to duy, cung each hanh dOng cua moi ngtred trong t6
chirc, tao nen sit khdc Net cua cac thanh vien cua t6 chirc nay vdi cac thanh vien cila t6
chirc khdc.
Van hod nha trifling: la tap hop cac gid tri cu ban, chuan moc dao dire, phucmg
tien va cac matt hanh vi qui dinh cacti thire ma can b0 giao vien, nhan vien hoc sinh
trong nha truang tucmg Mc ved nhau va dau to nang lye vao cong viec cua minh va vac/
viec thuc hien nhiem vu cua nha truang not chung; Van h6a nha trailing (VHNT) tao ra
mOt mOi truemg hoc tap than then co Igi cho nguti hoc, khuyen khich m6i quan he
hop Mc, chia se kinh nghiem, hoc hOi Ian nhau veri ngueri day ding than tao ra men
quan he dan chit giita cac thanh vien trong nha twang, tao niam tin de"' thire day nha
trailing phat trien thing haling.
Cau true cart van haa nha trudng. CAu true ciia VHNT duce mO ta nhu mOt
tang bang co plan n6i va phan chim; Van hee nha trailing con dugc phan chia thanh
van h6a tich cuc lanh math bao gOm nhimg yau t6 eau thanh van h6a nha trailing phil
hop vai cac gia tit chuAn moc cua nha truing co tic dOng tich cut lam cho nha twang
phat trien mOt each ban vfmg va van Ma tieu eye khOng lanh mash bao gom nhimg
yau t6 cau thanh van h6a nha truing khOng phu hop \fad cac gia tri, chuan mut cria nha
truing, co tic dOng tieu eye kim ham so phat trien cua nha trailing. Ngoai ra, ngutri ta
con chia cau tritc VHNT thanh 03 yau t6: Canh quan su pham, mOi trailing su pham va
cac m6i quan he giao tiEp ling xir trong nha truing (bao geim the m6i quan he giita con
ngued vlii con ngued, con nguai van cong viec, con ngued vOi mOi trailing ta nhien va
con ngued vlii chinh mink) Van hoa giao tier) img xir narn trong yêu t6 cac méri quan
he giao trap img xir trong m6 hinh caul inc
a VHNT nay.
"Van hea img xu la each the hien ra ben ngoai cua nhimg thai do — yeti, thich,
ghat, trong, khinh
va ngueri ta co the hoc hei, chia se & ging diau nay van nhau".
Van h6a img xir la mOt trong nhimg yeu eau quan tong cua giao trap co van h6a. N6

g6p phan the hien hanh vi dao dire, dien mao nhan each cua ca nhan trong xa hOi. Van
h6a img xir dirge coi la nhCmg gia tri So dire, thArn my phi hop 'ad ban sac van h6a
dan toe, la so kat tinh gift cai truyen th6ng va hien dai, cai dan toe va cai qu6c tê. NO
mang tinh chuan moc cho nhiau thê he, tr6 thanh mOt quy ulic chung, nap sling cna
m6i ca nhan, moi cong clang, m6i dan toe. Tuy nhiên, van hoa img xir cua moi ca nhan

2


IA khac nhau. Vi no dugc hinh thAnh trong qua trinh hoc tap, Mn luyen va truing thAnh
cim mai ca nhan.
Van hem Ong xir trong nha twang la so the hien giao tiep frng xir cfin the thanh
vien trong hai dang nha twang, ky" nang sang caa hoc sinh, ginp cho hoc sinh thich
nghi v6i xa hai, ea the to dieu chinh minh phu hop v6i hoan earth, img xir hop v6i mOi
truemg xung quanh.
Trong nha Inning phi thong ea cac m6i quan he giao tiep img xfr sau:
Quan he trong dai ngii cac bo quart ly;
- Quan he trong doi ngli can b0 gido vien, nhan vien;
Quan he trong tap the hoc sinh;
Quan he gift can bo quan ly va gido vien nhan vien;
Quan he giera can bo quan ly va hoc sinh;
- Quan he gitra gido vien, nhan vien va hoc sinh;
- Quan he giaa the thenh vien trong nhA twang va phi) huynh, cac ca nhan va
don vi cap ten, the t6 chile lien quan;
- Quan he gift the thanh vien trong nhA twang va mai truing to nhien cua nha
twang;
1.3. Li do thyv din
Tang cueing xay dung van h6a ang xfr trong true:mg hoc nham tao chuyén bin
can ban ve img xfr van haa dm can bo quan ly, nha gião, than vien, hoc sinh
phat

triers nang luc, hoAn thien nhan each, lai sting van h6a. COng tic xay dung van hem
giao tiep img xfr trong nha twang co vai trO quyet dinh den su di len am tap the nhA
truing dac biet de tao &roc biu khOng khi lam viec vui ye, than thien, cai ma trong

a

nhA twang va de lam dugc dieu do nguin can bo quan ly phai biet xay dung van h6a
giao tier, Ung xfr trong nha twang.
Tatting THCS Tan Wm Thanh trong nhimg nam qua da co nhieu co gang va dot
dugc mat s6 ket qua ding Olin kited trong cOng the xay dung van h6a giao tiep img
bau khOng khi lam viec thoai mai, hop tic; tap the down ket, gifip dir nhau trong
cOng viec va cuOc sting; atilt quan med twang rang raft, co nhieu cay the bang mat.
Tuy nhién van cOn mat so tan tai nhat dinh nhu • Lanh dao nha twang co dieu chinh
the bien hien lieu cuc trong van Ma img xfr nhtmg thtremg chi mang tinh to phat, giai
quyet theo tinh huang phdt sinh chit chua to gide, chil (fang xay dung quy the van haa
Ung xir phi' hop v6i dac trong cua nha truemg va xa hai, trong nha twang van cOn xay
ra mat s6 hien Prong tieu cue, chua lanh marsh cho thay mat s6 can bo gide vien va
hoc sinh chua co ki nang trong giao tier/ img
giao vien cOn sir dung nrou bia
trong gia hinh chinh, hat thu6c trong khu6n vien twang hoc, hoc sinh di hoc tre, chua
le phdp, xung hO khOng phi harp, not Mc, chin th6... di gay anh hmang khOng nhO d6n
3


uy tin, thuong hieu va chat luting giao due toan dien cua nha tnrimg. Ben canh do, viec
xay dung van h6a img xi: cho can 130, gido vien, hoc sinh chi dimg lai 6 cac quy 66
van hOa img xir co quan, nOi quy nha trtrOng van tit chit chua ch6 tong thay d6i hanh
vi, chua co bien phdp theo d'Oi va chÈ tai thOng nhat xtir ly the truemg hop vi pham.
Ved mong muOn img dung flitting kian thtirc da hoc 6 trutng Can hi) quan ly
gião due thanh ph6 116 Chi Minh vao tinh hinh thvc ilk xay van hoa giao tiep img xi:.

Dang then khang dinh phat huy the gia tri van hod dm nha truemg dat ducfc va tren co
se( do b6 sung xay dung cac chart mire chua dat dugc. Chinh vi thê, tOi da chon de
tai: "Clang Mc Ay dung van hoa giao tiep ang zit tai trailing THCS Tan Him Thanh,
hugn Tan phut, tinh Trdn giang, nam hpc 2018-2019" nham trao d6i kinh nghiem
trong cong tae quart ly, chi dao tai truemg, giap cho viec thuc hien nhiem vu nam hoc
ngay tang cis hieu qua cao.
2. Phfin tich tinh hinh thtyc to lien quan den cong tic xay dyrng van hia giao tiep
tiing xir tai trtrerng THCS Tan Him Thinh
2.1. Khdi quilt chung ve nha trwang
Trueng THCS Tan H6a Thanh duce thanh lap tit thong 6 tam 2012 toa lac ten
dia ban Ap Tan Qu6i, xa Tan H6a Thanh, huyen Tan Phu6c, tinh Tian Giang. Day la
mot xa nOng thOn meti, nguai clan chit yau sting bang ngha trong khOm, ducmg giO va
lam cOng nhan tai the khu cOng nghiep.
2.1.1. Ca sa vat chat:
Truang co 10 phOng hoc, 01 phOng hOi tru6ng, 01 phOng hieu truemg, 01 phOng
PhO hieu truerng, co day dit cac phOng bo mOn (Vat 11, Sinh hoc, HOa hoe, Tin hoc,
phOng Am nhac), co phOng giao vien, phOng y ta, phOng thu vien, phOng tuyen thong
rieng biet. CO trang bi may vi tinh, kat n6i mang 6 tat ca cac phOng lam viec, co trang
bi may chieu, man hinh LCD co ban dap img dit nhu can day va hoc.
2.1.2. Ca cau to char:
Ban lanh dao: co 1 hieu truerng, 1 PhO hieu truemg
- DOi ngu giao vien — can bo cOng nhan vien: co 35 gião vien day lop, 01 Ica
toOn, 01 nhan vien y tE, 01 boo ve.
T6 chirc Dang: TnrEmg la mot chi hi, do, c lap co 13 Dang vien.
T6 chile Doan thE: CO 40 CDV, BCH CD tang dOng, nhiet tinh. COng doan
hoat dOng tich cue, tham gia day dii cac phong trao do cap tren t6 chit dat hieu qua
cao.
T6 chine chi doan: co 06 doan vien, the doan vien tat nang dOng nhiet tinh
trong cac hog dOng Doan thanh nien, cac phong trao cua nha truemg, trong dO co 03
doan vien la clang vien.

Thong ke c a tuai va gial tinh diet dal ngit:
4


GiOi tinh
De (mil

Timg so

23 —> 35

Nit
9

Ti le (%)

14

Nam
5

36 —> 45

13

5

8

32,5

46 —> 54

8

5

3

20

55 ter len

5

4

1

12,5

Ting ceng

40

35

20
20
2.1.3. Thanh tich clot Apr trong nhang nam gtin day:

NQI DUNG

100

KET QUA NAM HQC
2016-2017

2017-2018

Huy dOng HS den trträng
Phat trien s6 luting HS

635
640

643
646

Giao vien day gied

07

11

11

Dat

Dat

Dat

Dat co quan van
h6a

Dat co quan van
Ma
Tap the LDTT

Dat co quan van
hem

Truerng hgc than thien —
Hoc sinh tich cue
Nep sting van hem
Xep loai thi dua cuei nam

Tap the LDTT

2018-2019
618
620

Tap the LDTT

2.2. Thor trong hoot deing lien quan den cling the Ay dowg van &la giao tiep tin
zie tuning trong tho7 gian qua
Cdc mei quan he giao tiep img xu trong nha tnreng thtri gian qua da co nhimg
au diem va han the nhAt dinh nhu sau:
2.2.1. Nhang mat lam chew:

Quan he trong dal nga cac bo quan ly CO tinh than down ket, ton trong, hgc hoi
nhau; CO sir phan cong, he trg va dieu hanh cOng viec hgp 13?.
Quan he trong dal nga can bo gicio vien, nhcin vien: CO sir ho trq, hgp tac trong
cong viec, trao dei kinh nghiem lan nhau; Trong giao tiep thi lich su, hea nha; Trong
sinh boat co sir doan ket, yeu thucmg, gift') d6 nhau khi khO khan, hoan nan.
Quan he trong tap the hoc sinh: Da se hoc sinh hoa deng, down ket, than thien
win nhau; Trong hoc tap cac em co sir thi dua, giUp da, trao dei, giap nhau cang tiEn
bo; Tham gia tich cue cac hog dOng ngoai khea cling nhu cac hog dOng phong trao
cua nha tnremg
Quan he giira can bo quan ly va giao vien nhan vien:
* Ve phia can bo quan ly: Biet lang nghe tam tu, nguyen vong cua gido vien,
nhan vien; Hieu tnrang co phong each lath dao khdo leo, quan ly dugc giao vien, nhan
vien thirc hien dugc muc tieu Chung Gila nha trtrimg; Dan chi ►, ten trong, quan tam, vui

5


ye, g,An gill vei giao vien, nhan vien; COng bang, danh gid khach quan dimg ngu&i
clUng nang lac.
* Ve phia dOi ngu gido vien: Chap hanh Mt so phan cOng, giao nhiem vu dm cap
tren; Ton trong, c&i m6 veri can b0 quan ly.
- Quan he girth can bo vain 11, va hoc sinh: Can bo quan ly thu?mg quan tam,
hoi han tinh hinh hoc sinh qua bao cao cua gido vien bo men, gido vien chil nhiem,
tong phu trach va ban quail li lice sinh ding nhu true tiep tham hei hoc sinh; San sang
don tiep va trao doi nhftng khO khan vuemg mac hoc sinh can giai bay, tam so; Hang
tuan deu co buei sinh hoat not chuyen dueci dr; Da s6 hoc sinh deu kinh tong Thay CO
trong Ban giam lieu.
- Quan he gitta giao vien, nhcin Wen va hoc sinh:
* Ve phia giao vien, nhan vien: Han het gido vien, nhan vien deu co alai do than
thien, ced ma ved hoc sinh, sari sang tang nghe, chia se, gin gin de hieu hoc sinh; LuOn

quan tam, giiip de nhftng kM khan trong hoc tap cling nhu trong sinh hoat eila hoc
sinh; COng bang ved tat ca hoc sinh, dânh gia dimg nang lye, xir ly dimg vi pham va
khen thuemg dimg nguei; Ton tong, khOng chfri bed, la mang hoc sinh bang nhftng lei
not mang tinh xuc pham, lam Mn thuong hoc sinh, khOngsir dung nhftng hinh phat
phan giao due.
* Ve phia hoc sinh: Da s6 cac em le phdp, cha p hei, kinh trong gide vien, nhan
vien.; Quy men, biet Lang nghe lei thay co, tin tuemg de chia se.
- Quan he gag cac thanh vien trong nha truing va phu huynh, car ca nhcin va
clan vi cap tren, cac to char lien quan: Nha truing M chile cac buei hop cha me hoc
sinh vao dAu nam hoc, cu& HKI va cuei nam hoc de giiip mei quan he glib nha truing
— phu huynh, gido vien — phu huynh dugc gin gui ham. Gido vien chiin nhiem nhiet tinh,
than thien, gin gili, trao doi thong tin lien lac vei phu huynh; Phu huynh ding hop the,
ph& hop tot hem ved giao vien ding nhu nha tubing trong viec giao duc con em ho; Co
xay eking quy the tiep cOng dan tai don vi; Nha truing lueln gift in& quan he tat voi
chinh quyen dia phuong, yeti lanh dap cac cap va cac ca than, t6 chire chinh tri, xa hei
khac.
- Quan he gitra cac thanh vien trong nha truang va mai truing to nhien cita nha
truing: Tnreng co khuOn vien rOng tai, cay xanh phil kin, co du ghe da de hoc sinh
nghi ngcri trong the gi& giai lao; CO khu bai tap the due the thao dam bao yeu tau.
2.2.2. Nhang tan tai, han chA:
- DOi lac co so khOng thong nhat 9 kir& trong tap the lanh dao nha truing, dOi
khi van con tranh luan kha gay gat trong met se cOng viec chung; Can bo quan 19 den
16c co so ap dat cOng viec doi ved cap du6i.

6


MOt se can b0, gido vien, nhan vien con e ngai, chua hea nhap trong cac hog
deng tap the; chap nhan su dp dat cea cap tren ma kb:Mg dam neu y kien.
- COn xay ra q uit tang nOi xau, mau thuan y eti nhau gift can b0, gido vien, nhan

vien, the hien bang mat khOng bang lOng gay chia re nOi b0.
- Trong viec thut thi nhiem vti girra can bo quan ly va gido vien, nhan vien trong
met s6 deg viec cOn chua co su deng thuan cao.
M'Ot vai gido vien chua that su het lOng vi hoc sinh, thieu su quan tam den hoc
sinh cua minh; MOt se gido vien chua thong hien tam sinh li Ilia Mei h9c sinh clan den
khodng each, matt thuan glib hai ben; MOt vai gido vien cOn thieu kinh nghiem su
pham hay la mang lam cho cac em than nan, mac cam. mot se, gido vien chua co ky
nang giao tiep tot, chua nhiet tinh trong cong tac
Met se hoc sinh co tam ly scr va. gift khohng each yeti Thay co lam cong tac
quan 1Y; mOt s6 hoc sinh co tinh tang hoc tap sa set, hay xung dot, gay go danh nhau
va be hoc; Van de nOi tic, chin the van cOn ten tai.
- Ben canh de, met vai hoc sinh giao tier, void Thay co cOn thieu chuan mix; Van
con met vai hoc sinh chua co thai d'O hap tic Arai gido vien. IChOng tap trung, cOn lam
viec rieng va gay mat trat to trong lap hoc.
- Met se gido vien chua ph& hop yet vai phy huynh, chua che dOng trong viec
lien lac, trao del thong tin ve nhftng van de cila con em ho; COn nhieu phu huynh van
con tha a, khoan trang viec gido due con em cho nha truang, hay benh we con thdi
qua va co thai do khOng ton trong gido vien.
- Nha twang chua nhan duce thu but deng dao cac mei quan he ben ngoai cho
cong tac xa hei h6a gido due cua nha twang.
- Vai gOc san twang van cOn chin dep mat, chin that su sach se do cOn co the.
2.2.3. Nguyen nkin cita cac ton tgi, hgn chi:
- Do quan diem khk nhau cim tap the lath dao trong nhan dinh met se cong viec
hoc do dp lye chi tieu trong thi dua; Co nhftng cong viec cap ten yeu eau thtrc hien
trong thai gian qua ngan nen co su tre nai trong bao cao hoac tien d'O hoan thanh cong
viec.
- MOt se can b0, gido vien, than vien chua dat lgi ich tap the len teen lai ich cd
nhan, cOn the hien su ganh dua khOng lanh manh; Giao vien chua that huy tot van de
dan chit trong co sa; Nha trifling chua xay dung ducc cac quy the ling xa de )xu ly viec
vi pham met each re rang.

- Do ginh nang ve kinh to n'en nhieu gi g) vien chua co thai gian nhieu cho cong
viec cling nhu tim hien ve dac diem tam sinh 11, hoan canh cea h9c sinh.
- MOt so hoc shill chua c6 ky nang giao tiep ling xir tot, chua to tin trong giao
tiep, cOn thieu su ton trung tern vai gide vien.
7


MOt s6 gido vien con tre thieu kinh nghiem trong giao tiep, img xir, thieu kiem
the dan den co nhimg led nOi, hanh vi khOng dimg mot yeti hoc sinh nen
tao ra
nhang hiêu lam, hay xung dot trong tap the.

a

Nha twang chua t6 chile dirge nhieu cac bu6i to van hoc duling, gido due Id
nang sting tap the cho hoc sinh; chua cha tong den tong tae b6i dilling ki nang giao
tiep, img xir cho giao vien va hoc sinh.
- MOt s6 phu huynh chua thuc hien tot dirge viec ph6i hop m6i quan he gia dinh —
nha trtrling — xa hOi. Met so cha me hoc sinh tap trung cho cong viec lam kiem song
nen chua co sir quan tam den cac em; Met se hoc sinh hoc yeu clan den chdn hoc;
NM twang chua xay dtmg dirge thuong hieu cua nha truling, chua chu trong
ma rOng m6i quan he v6i the to chirc, ca nhan ngoai dia ban.
Cach bay tri sip xep khuOn vien nha truling chua that sir khoa hoc. Nr7 third bao
ve mOi trtrOng cua mot vai hoc sinh chua tot.
2.3. Nhi2ng diem munh, diim ylu, hei, Mach them lien quan den cong Mc xay
dung van haa giao tiep ang zap u trwemg THCS Tan Hba Thank
2.3.1. Nang didm mcnh:
- Truling mai thanh lap tir nam 2012 nen co sec vat chat con mad, khang trang,
dung chuan, co day du cac phOng b0 m8n, phOng chirc nang, trang thiat bt, de dung
day hoc phut vu cho cong Mc day - hoc tuong dOi day dill, canh quan mOi truling sir

pham dap mat, khu6n vien rOng rai tao mOi tnrling thoai mai, tien ich giitp giam tang
thang va met mei cho cac that-1h vien trong nha truling.
- DOi ngil can hi) quan 1ST co Jiang Itrc, nhieu kinh nghiem, rat quan tam den viec
xay dung van hefra giao tiep 1mg xir cua gido vien va hoc sinh trong va ngoai nha
tnrling. Tir dO co nhang chi dao, dinh huerng hinh thanh nhi'mg chuan muc, gid tri van
hoa trong dOi ngii gido vien, nhan vien va hoc sinh, tao duos sir thing thuan, iing h0
dm tap the gião vien, nhan vien va hoc sinh trong viec xay dung va trien khai van h6a
ling xir trong nha true:mg.
Da so can b0 giao vien, nhan vien co nang lye chuyen mOn, co tam huyet yeti
nghe, nhan third tot ve nhung chuan muc hanh vi elm minh, dirge hoc sinh yéu men,
luOn cep 3"/ third hoc hOi, trau del pham chat dao due 161 song; Da s6 gido vien co sir
quan tam, tao dieu kien cho hoc sinh, giap cac em co dieu kien de trao doi, Chia se vä
giiip dli nhau trong hoc tap va trong cuOc sang.
- Tap the sir pham nha truling doan ket, gan be, quyet tam ding nhau tao nen
thuang hieu cua nha tnremg; co tinh than san sang khac phut moi khO khan de hoan
thanh nhiem vu; M91 thanh vien trong nha tririling an mac dung qui (filth m6i khi den
lop va lam viec trong bau khOng khi cai ma, dan chit, hop thc, tin clay va ton tong Ian
nhau.

8


Phan Ion hoc sinh nha truang ngoan, hien, biet yang lai, biet suy nghi, co lOng
to trong ban than va ton Ming ngued khac.
Nha truOng lam quan tam tao moi quan he hop tac chat the, lei kdo cong deng
cling tham gia giai quyet nhimg van de gido dye nhau each cho h9c sinh
- Dau moi un.'m hoc nha treeing deu co tri'en khai viec tang kY cu quan van hea va
xay dung gia dinh van h6a trong town the can b0, gião vien, nhan vien. Nhieu nam lien
nha truOng Iuon dat danh hieu co quan van h6a.
2.3.2. Nhang diem ylu:

- Trong nhimg ndm qua nha truang chua xay dung va ban hanh van ban van h6a
(mg xtir trong nha true:mg ma men chi truyen mieng va ngam hien vdi nhau de thyrc
hien. Hon nila van h6a 'Mg xtir la thei quen an sail, barn re trong moi ngutri nen viec
tac dOng thay d6i ne theo mot thieu hudng khac la viec rat phut tap va lau dai
- MOt s6 gido vien con tre thieu kinh nghiem trong giao tiep, ling xir, thieu kiem
the clan den co nhiing led nOi, hanh vi khOng &mg myc ved h9c sinh nen a tao ra
nhimg hieu lam, hay xung dot trong tap the; mOt se) giao vien chi qUan tam den viec
day cher ma quen che tong den viec giao dye nhan each, ling xfi r cho hoc sinh.
- mOt s6 can b0, giao vien, nhAn vien con thieu su ton trong, den day trach
nhiem, dt; 16i cho nhau khi xay ra su co, thieu su cdi ma, su tin cay, hop tat chia se
hoc hei Ian nhau, chua coi tong tac phong su pham va each cu xe trong giao tiep ved
(tang nghiep, phy huynh
- Nha truang chua xay dung duce thuong hieu cea nha truemg, chua chit trong ma
rOng mOi quan he veil cac to chec, ca nhan ngoai dia ban.
- Cach bay tri sap xep khuen vien nha truing chua that su khoa hoc. thee bao
ve mOi truOng cua mot vAi hoc sinh chua Mt.
2.3.3. Nhfing cc
- BO Giao dye va Dao tao da ban hanh cac thong Ur, Van ban, nghi dinh lam co se
phap ly, hueng dan cho viec xay dyng van hea

xer trong nha truang.
- LAnh dao nganh gido dye co nhimg chi dao kip then de giai quyet nhimg kh6
khan trong qua trinh thyrc hien nhi'em vy dm don

- xa Tan H6a Thanh dA duce cong nhan danh hieu xa Ming then meri nen chinh
quyen ding cat doan the dia phucmg luen quan tam den cong tac gido dye.
- CO su ph6i hop tot giva nha trueng vOi ban dai dien cha me hoc sinh va su ling
h0 cea phAn lOrn phy huynh trong cong tac xay dikmg van Ma giao lien ling xe cea nha
truang.
- HOi khuyen hoc cua huyen, xd luen tao mei dieu kien giep der cac em h9c sinh

co hoan earth khO khan.
2.3.4. Nhang thcich thric:
9


MOt so phv huynh con lo ve kinh t6 nen b6 be, kheng quan tam nhieu den viec
hoc cling nhu viec gido dye dao dire, 16i song cho con em, phi mac cho nhA truing.
sinh trung hoc ea so dang trong giai doan hoar thien ve nhan each ma
khOng dugc gia dinh quan tam, cham sic se din ten sa nga va bi anh huémg bed cdc
thanh phan xau ben ngoAi xa hOi.
- HQC

- Su phAt trien manh me cila cong nghe thong tin lam cho the em hoc sinh de N
mat phtrung haring, bi cu6n theo nhimg trão kru tiéu ore tren mang xa hOi.
- Ap lye ve cong viec, chi Bat, he so se sash, thi cir cua nganh, so thay dei lien
tvc dm BO gido dye lam cho gido vien hoang mang, phan tam, Anh huang den tam ly
va hanh vi.
- Cap tren chua that so quan tam chit tong den cOng tic xay Ong van h6a giao
tiep img xir trong nhA truing, nen chua co eic van ban chi dao trong nhe. truing din
den tnreng chua thkrc hien sau sac van de nay.
2.4. Kinh nghtem the ban than trong viec xay thing van hOa gitio flip zing xtr tai
trifling THCS Tan Him Thanh

Trong thkre to cOng tic xay dkmg van h6a giao tiep img xir trong nhA truemg, bin
than thay dirge mOt se kinh nghiem sau:
- Murin thkre hien tot cOng tic xay clang van h6a giao tiep img xir trong nhA
truing intik het hieu truing phAi co nhung hieu biat co ban ve the quy Vac chuan moc
ciia van hem giao tiep Ong xir, phai nhan thire dung din ve tam quan trong dm van h6a
giao tiep img xir trong mOi truing sir pham, de tir do xay dkrng kê hoach va chi dao
thvc hien ke hoach mOt each co hieu qua.

- Hieu twang ding vai trO het sire quan tong trong xay dung van hOa gido nap
img xir cua nhA truing Tnthe het hieu trifling can phAi IA ngtreci "truyen lira" cho cap
dm% elm minh nhan thire sau sac ve cAc giA tri van hea giao tiep img xir trong nha
truing; IA nguen lueon di dau trong moi lari not va viec lam cho cap duei not theo;
ngtrai dim nOi, dam lam va dam chiu trach nhiem
- Hieu truing phai vui y e, hea deg, hieu dugc tam to nguyen vong va phAi het
chia se nhemg kh6 khan dia cap diren; Lu6n tao dirge niem tin va uy tin vEri cap du6i;
IChi trien khai cong viec can co sir chi da p sau xac, phAi co ke hoach kiem tra dinh giA,
ding vien khen thueng kip than de"' khich le dirge firth than elm cap du6i.
- Trong cong tic gido dye can phdi xac dinh ro tit
' quan trong trong viec gido
due dao dirc hgc sinh, de gip phan hinh thAnh va phat trien toan dien than each cho
ngtriii hoc.
- To chile nhieu hoat ding tap the cho gido vien, than vien va hoc sinh de cling
nhau sinh hoat, vui choi, tao sir gin ket, hela hop.

10


Ducti day la met so tinh huting trong van Ma giao tiep img xir da xay ra a twang
THCS Tan Hem Thanh:
* Tinh hutring 1. Giao tier) img xit giita hieu twang va phy huynh
MOt phu huynh den twang xin gap Hieu twang, den cong twang phu huynh gap
bao ye, anh bao ve yau eau ph? huynh dimg xe, hai li do can vao timing de bao lai vOi
hieu twang nhang phu huynh no da Ion Hang dei danh bao ve vi cho fang bao ye
khOng co quyen han nhu the.
- Cach giai quylt cites Hieu trzthng: mOi phu huynh váo phOng Hap cong dart,
nam bat thOng tin tir bao ve va phu huynh. Sau dO nhe nhang trao din vOiphu huynh
hanh dOng &la bao ye nhu the la dfing theo quy dinh tiep cong dfin cua nha truemg va
nOi them quy dinh nay duce nha twang phe bien ted phu huynh trong cuOc hop dau

nam, va cling clugc treo a ngoai dog twang. Ben canh do, Hieu twang cling nhe
nhang trao d6i vOi ph? huynh ve thai do va hanh dOng d'M vOibao ve nhu vay la sai.
Cuei ding phu huynh da nhan 16i.
* Tinh huing 2. Giao tier) frng xi) gitia gido vien ved gido vien
Hai co giao chil nhiem 2 16p cling h9c chung met phOng (sang, chieu). Hai co
gido thutmg xay ra xung dot do berth vac hoc sinh lap minh trong cac van de xa rac
trong lop hoc, keo ban ghe lOn xOn khi ra ve. Hai co san sang to tieng yeti nhau khi met
trong hai phan non ve tinh trang teen.
- Cach giai guy& aux Hieu truing: intri timg CO trao din rieng, nam bat van de
dang xay ra, tim hieu thOng tin tit gido vien va hoc sinh. Sau do intri ea hai cling ng6i
lai de giai quyet van de, trao dei thing than nhang nhe nhang chi vi viec berth hoc sinh
ma xay ra xung dot la khOng n'en, viec nay se lam giam uy tin dia ca hai trong mat moi
nguOi, yeu cAu hai co tim hieu viec lam sai cua hoc sinh de co hu6ng xir li vi viec lam
do se anh htremg chung d6n hinh anh cila nha twang.
* Nguyen nhan cua sy. Minds cong: Trong 02 tinh hung neu ten Hieu twang
biet tiep thu va Fang nghe nhitng y ki'en tir cat ben khi xit li van de. Hieu twang
kheo leo dung 16i le nhe nhang, than thien lam giam bait sly nOng nay cda phy huynh
vai nhan vien nha true:mg nhang phai nhan 161 ve thai do hanh do, ng sai cua M. DM vOi
gido vien khi co bieu hien khOng hay Hieu timing ding nhe nhang phan tich de ho
nhan thitc dtroc viec lam sai ma co htrOng khac phuc trong thai gian tOi.

11


2.5. MOt so bin pluip xay dying it Ma giao dip awg xit 6' &wen THCS Tim
Hoa Thanh
Ten hien phip
Bien phip 1:
Tang
cueng

quart 19 ne nep
day hoc trong
nha trueng.

Bien phép 2:
Ren ky Wang van
h6a 1mg xii
trong nha trueng

MIK dich bien phitp

Nti dung va céch tinily tien hinh

Bao dam viec day hoc - BO phan We van phOng theo dOi
va giao del) img xii ell'am cOng gido vien. Tot ng phi; trdch
girra gido vien v6i hoc D0i, Ban quan li he sinh theo dOi viec
sinh va hoc sinh vei thus hien quy dinh dia hoc sinh. DOi ce
hoc sinh.
de theo do ghi ch6p phan anh cho gido
vien chti nhiem Gido vien chit nhiem
va hoc sinh phai dux hien tot cac quy
Han the t6i da cac
trueng hop khOng hay
trong giao ti6p img xi:
gift gido vien v6i hoc
sinh va hoc sinh vei
hoc sinh.

dinh ve van h6a giao tiep 1mg mi.
Ren ky kang thich img, hoa nhap vei

mOi trueng xa hOi, mOi tnrimg to nhién
cho hoc sinh, each img xii vOi cap ten,
thay co giao, d6ng nghiep, vett hoc sinh.
Trong giao tier) va Ung xii, can b0, cOng
elide, vien chirc phai co that do Itch sir,
ton tong. NgOn ngit giao tip phdi re
rang, mach lac; khOng not tire, nOi ti'eng
king, quat nat.

Bien phip 3:

GOp phan tao ra mOi
Xdy dung canh tnreng lam viec than
quan va mOi thien, thoai mai trong
trueng sir pham. nha trueng.

Trien khai phong trao xanh — sach —
dep trong nom hoc. Thirc hien xanh hoa
khuOn vien trueng va lOp hoc, phOng
lam viec; Thirc hien Mt not quy eila hoc
sink.

Bien phAp 4:
Day la co se phap 1y dé
Tillie hien Van moi nguei soi roi, diet.'
hoa cOng se va chink cac hanh vi
Quy dinh ve dao khOng de xay ra the
dire nha giao
trueng hop vi pham.

nix hien clang nép song van minh ncri
ding se va quy dinh Ye dao dire nha
gido. Trang phuc, trang sire khi thirc
hien nhiem vu phai gián di, gem gang,
lich sir, phit hop vei nghe day hoc,
kh6ng gay phan cam va phan tan sir chit
9 cila nguei hoc. Can b0, clang chirc,
vien ethic co trang Owe rieng thi thirc
hien theo quy dinh caa phdp kat.

Ket hop tot mei quan - Giao vien chit nhiem hien khai n0i
Bien phAp 5:
Ph6i hop vei gia he gia dinh — nha dung den cha me hoc sinh va lien he
dinh trong ren tilting — xa hOi trong thueng xuyen yeti cha me hoc sinh d6
12


luyen van h6a Mn luyen van haa giao giao dye dao dim hoc sinh Kip then
giao tiep (mg xir tiep (mg xir cho hoc ttim nin nhttng bieu hien lech lac trong
cho hoc sinh
sinh
thai dO giao tiep Ung xii dm hoc sinh
v6i gia dinh va nhitng ngutri dawn sting
xung quanh not hoc sinh cu tit.
Bin phip 6: Tao bau khOng khi than Nhac nher moi thanh vien ren luyen tot
Xay dung m6i thien, tin clay, On b6 cat ky nang giao tiep, (mg xii.
doan ket, than trong tang tat va tao
thien Oita can m6i Rn he chat the
b0, giao vien, vdi cha me hoc sinh.
nhan vien va vOi

cha me hoc sinh.

13




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4. Ket luOn, Men nghi
4.1. Kit luO'n

Xay thing van h6a giao tiep img xir trong nha tru gng la nhiem vo quan trong
ctia ngtred can b0 quart ly. Nha trifling dOng vai tit then chet trong viec trang bi kien
they va ren luyen nhan each cho hoc sinh. Bac H6 da tirng nOi "Co tai ma kh6ng co
dire la nguei v6 dung" va dieu do lai cang dimg trong thgc to xa hei hien nay khi ma
xa hei ad va dang co nhieu dau hieu suy thodi ve dao due, van h ga vai nhieu nguyen
nhan khach quan va chit quan. Met trong nhfing nguyen nhan do la gido due qua chit
trong dn thanh tich, chi tién, nen chi cung cap kien there ma be qua viec gido due cho
hoc sinh each lam ngued. Do dO viec xay dung cac churn mtre ve dao dire, tham my,
nhan van trong nha trifling la dieu quan trong va mang tinh cap bach.
Xay thing va phat trien van hea img xir trong nha truing giitp hoc sinh co dugc
met mei tnreing hgc tap thuan lqi, than thien, an than va van minh; giap gido vien,
nhan vien co dugc sg doan ket, hop Mc, Chia se kinh nghiem, hgc hed Ian than Deng
tiled tao dugc bau khOng khi tin clay, gin b g , quy man nhau tit do chat lucmg elm viec
day va hgc ngay cang dugc cai thien; giep d'Oi ngu quan 19 tao dugc m6i tru gng lam
viec dan chg, chi mg, tao dugc su dting thuan, cimg nhau hugng teed muc lieu chung
a nha trugng, tranh dugc sir xung dot va han the dugc tieu cue, tham nhfing.
4.2. Kiln nghi

Doi vai sa giao due dao too: CO Ice hoach tap huan, hugng clan cac truing tren
dia ban tinh thirc hien xay dung van hoa giao tiep img xir met each &Ong b0.
Doi vai Phdng Giao dye ciao too: CO kê hoach co the trong viec Kay dimg van
h6a giao tiep (mg xir trong nha trifling hien nay; Ma lap tap huan bei duang cac gia tri

van htta giao tiep img xir cho gido vien, nhan
Doi vai nha truing: Tang cuerng hun nita sg quan tam chi dao elm Chi b0 Wang,
Ban Giam hieu, cac t6 chile doan the, cac lye lugng gido due trong va ngoai nha
truing doi vgi cong tic xay dung va thgc hien "Van h g a img xir trong nha truing";
Thugng xuyen dei mgi nOi dung, phucmg phap, hinh thirc t6 chirc Ling xir van hea,
nham thu hitt tat ca cac thanh vien trong nha truing tham gia hoc tap, ran luyen met
each tich cot; That chat hun ntra m6i quan he gift nha truing - gia dinh - xa hOi. De
cao vai tre Udell nhiem did vgigiao vien chit nhiem Giao vien chit nhiem va cha me
hoc sinh phai co m6i quan he mat thiet, thu gng xuyen thong tin ve tinh hinh hoc tap,
ren xuyen dao dire de co bien phdp gião doe tot hun.
- Doi vai phy huynh hoc sinh: Cling chung tay ved nha tnreng de gido due va ren
luyen van h6a gido tiep img xir cho con em, cling nhau xay thing mOi truing hgc tap
than thien, chi mg./.

19


TAI LIEU THAM ICHÃO

Thu ttraing chinh phi" (2007), vE viec ban hanh Quy the Van haa cOng s6 tai cdc
co quan hanh chinh nha mite, quyec t dinh s6 129/2007/QD — TTg nghy 02 thang 8 nam
2007 cua Thu tuemg Chinh pha.
TIM ttremg chinh phil (2018), phe duyet De an "ray dung van hoa Ung xi( trong
truang hoc giai doan 2018 — 2025, guy& dinh 1299/QD-TTg.
BO gido due dap tao (2008), ye Ban hanh Quy dinh ye dao dire nha giao, quyet
dinh s6 16/2008/QD-BGDDT ngay 16/4/2008 dm BO gido due ciao tao.
BO gido due dao tao (2018), vE chuan hieu true:mg phe• thong, thOng tu s6:
14/2018/TT-BGDDT ngay 20/7/2018 dm BO gide due dao tao.
BO giao due dao tao (2018), chuan nghE nghiep giao vien phO thOng, Th8ng tu
se): 20/2018/TT-BGDDT caa BO giao due dap tao.

Dinh Vin Tri (2003) — Van h6a giao tiep (mg xir.
Gia Linh — Nghe thuat giao tiep img xir.
KE hoach hoat dOng nha truemg va bac) cao tong ket nam hoc dr nam he 20162017 den nam hoc 2018-2019 dm truemg THCS Tan H6a Thanh.
Ke hoach thkrc hien phong tat) thi dua "fly dung twang hoc than thien, hoc
sinh tich ckrc" cua truing THCS Tan 1-16a Thanh tit ram hoc 2016-2017 den nam hoc
2018-2019.
Ke hoach xay dkmg co quan van h6a tir nam he 2016-2017 den nam hoc 20182019 cila tnremg THCS Tan H6a Thanh.
HO so hoat dOng gido due ngoai gier len lOp cac nam hoc.
Bien ban hop cha me hoc sinh the nam hoc.
13. MOt s8 tai lieu lien quan den cOng tae van h6a giao tiep Ung

20


CONG HOA XA HOI CHU NGHIA VitT NAM
DOc lip — Tv do — Muth phfic

PHIEU NHAN 'CET NGHIEN COJ THVC TE

Nguiri nhin xet:
Unit dao Truemg THCS Tan Him Thanh
Nguiri duct nh4n xet:
Mc va ten: Nguyen Thi Bich Tuyen
Ngay, thang, nam sink • 12/11/1982
Chfre vu: PhO bi thu chi b0 - Chit tich cong loan
Dan vi cong tat: Tnrang THCS Tan Him Thanh
NOi dung nghien nit thtyc te:
Cling the xay dung van boa giao tier) Ung xis tai tnremg THCS Tan HOa
Thanh, huyen Tan Phuerc, tinh Tien Giang, nam hoc 2018-2019.
Nh4n xet:

4.1. Tinh than, thai dO nghién elm: Nghiem tut, tich ctrc.
4.2. Tinh chinh xac cua thong tin: Dam bao tinh chinh xac cua th8ng tin.
4.3. Dam bao Ice hoach theri gian: Dam bee ke hoach thai gian theo quy
dinh.
5. Dinh gifi chung: DAT YEU CAU
Tan Phuerc, ngay 15 thang 4 ram 2019
U TRU'UNG

gAt

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