Tài liệu Instructor Guide pptx

Instructor Guide



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 2003 Microsoft Corporation. All rights reserved.

Microsoft, MS-DOS, Windows, Windows NT, ActiveSync®, ActiveSync® 3.7, ActiveX®,

Microsoft® .NET, Microsoft® Exchange 2000, Microsoft® Exchange 5.5, Microsoft® Exchange
Directory Service to Metabase Replication, Microsoft® Exchange Server 2003, Microsoft®
Internet Explorer, Microsoft® Internet Explorer 4, Microsoft® Internet Explorer 4.5 for the
Macintosh, Microsoft® Internet Explorer 5, Microsoft® Internet Explorer 5 for Unix, Microsoft®
Internet Explorer 5.01, Microsoft® Internet Explorer 6, Microsoft® Internet Information Services,
Microsoft® Internet Security and Acceleration Server, Microsoft® Internet Server Application
Programming Interface, Microsoft® Mobile Information Server 2002, Microsoft® Mobile
Services, Microsoft® Notepad, Microsoft® Outlook®, Microsoft® Outlook® 2003, Microsoft®
Outlook® Mobile Access, Microsoft® Outlook® Web Access, Microsoft® Outlook® Web Access
Basic, Microsoft® Outlook® Web Access Premium, Microsoft® Product Support Services,
Microsoft® Proxy Server, Microsoft® Server ActiveSync®, Microsoft® Small Business Server,
Microsoft® SQL Server™, Microsoft® Windows NT®, Microsoft® Windows®, Microsoft®
Windows® 2000, Microsoft® Windows® 2003, Microsoft® Windows® 95, Microsoft®
Windows® 98, Microsoft® Windows® 98 Second Edition, Microsoft® Windows® Management
Instrumentation, Microsoft® Windows® Millenium Edition, Microsoft® Windows® Powered
Pocket PC 2002, Microsoft® Windows® Powered Pocket PC 2002 Phone Edition, Microsoft®
Windows® Powered Pocket PC 2003, Microsoft® Windows® Powered Smartphone, Microsoft®
Windows® Server™ 2003, Microsoft® Windows® XP, MSN™ Internet Access, and MSN™
Internet Access 8 are either registered trademarks or trademarks of Microsoft Corporation in the
U.S.A. and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their
respective owners.

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Contents

Module 1: Microsoft® Outlook® Web Access (OWA)

Overview ....................................................................................................................1

Summary of New Features ........................................................................................2

The New OWA Experience .......................................................................................7

Outlook Web Access Premium..................................................................................8

Options Page Toolbar ..............................................................................................40

Outlook Web Access Basic .....................................................................................41

OWA and the Browser.............................................................................................53

OWA and Exchange Version Combinations...........................................................57

OWA and Forms-Based Authentication..................................................................58

OWA S/MIME Control ...........................................................................................60

OWA Attachment Blocking ....................................................................................62

Other OWA Topics ..................................................................................................64

GZip Compression ...................................................................................................75

GZip Metabase.........................................................................................................87

OWA and DS2MB...................................................................................................90

Appendix A: GZip and OWA Metabase Values
Appendix B: Configuration Scripts
Appendix C: Customizing the Theme
Lab 1: Configuring OWA Features
Module 2: Troubleshooting Remote Procedure Call (RPC) Over HTTP
Introducing RPC over HTTP .....................................................................................1

Pre-Requisites for RPC/HTTP...................................................................................6

RPC over HTTP Setup...............................................................................................8

Using RpcHttp_Setup.vbs........................................................................................10

The RPC Virtual Directory in IIS............................................................................16

Troubleshooting Server Configuration....................................................................18

Client Registry Keys ................................................................................................19

Troubleshooting Client-Server Connectivity ..........................................................21

Certificates and client problems ..............................................................................27

Troubleshooting with RPCPing...............................................................................28

Lab 2.1: Troubleshooting RPC over HTTP ............................................................33

Appendix A - RPCPing
Appendix B – Registry Values
Appendix C – Useful Weblinks

Module 3: Troubleshooting Microsoft® Outlook® Mobile Access (OMA)
General Overview ......................................................................................................5

OMA, a .NET Application.........................................................................................8

ASP.NET Security Architecture..............................................................................13

OMA Dependencies.................................................................................................19

OMA Capabilities ....................................................................................................22

User preferences.......................................................................................................36

OMA, behind the GUI .............................................................................................42

Supported Devices ...................................................................................................48

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Using http(s)://fqdn/oma ......................................................................................... 49

Counters................................................................................................................... 52

Known Issues .......................................................................................................... 56

Troubleshooting....................................................................................................... 62

Troubleshooting Diagram ....................................................................................... 86

Tools ........................................................................................................................ 88

Lab: Restoring OMA Functionality........................................................................ 92

Module 4: Mobility Sync/Push
Microsoft® Exchange Server 2003 Exchange ActiveSync® (EAS)....................... 1

Sync Client Architecture ........................................................................................... 5

Object Management on the Device........................................................................... 7

Sync Protocol Versions and Device Support............................................................ 8

Sync Protocol Negotiation ........................................................................................ 9

SSL .......................................................................................................................... 11

Sync Protocol Commands....................................................................................... 13

Performance Counters............................................................................................. 22

Synchronization and DAV Replication .................................................................. 28

Device Logging ....................................................................................................... 30

Up to Date Notification........................................................................................... 32

Administrative Tasks .............................................................................................. 33

Device Provisioning ................................................................................................ 38

Device Info XML .................................................................................................... 42

Lab 4.1: Configuring ActiveSync........................................................................... 46

Exercise 2 ................................................................................................................ 47

AUTD ...................................................................................................................... 48

OMA Sink ............................................................................................................... 49

Batching of Notifications ........................................................................................ 51

Performance Counters............................................................................................. 53

Known Issues .......................................................................................................... 58

Lab 4.2: Setting Up AUTD ..................................................................................... 62