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l
Installing, Configuring and Administering
Microsoft Windows 2000 Professional




Version 2.3b


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QUESTION NO: 1
You purchase a USB board, ISDN terminal adapter for your Windows 2000 Professional portable
computer. You plug the device into the USB port. Plug and Play fails to detect the new device. You test
the device on a Windows 2000 Professional desktop computer. You find that plug and play correctly
detects the device.

You want to resolve the problem so that you can use ISDN terminal adapter on your portable computer.
What should you do?

A. Use the Device Manager to enable the USB manager root hub.
B. Use the Device Manager to enable the USB host controller in the current hardware profile.
C. Contact the hardware manufacturer to obtain the upgrade for the Plug and Play BIOS.
D. Turn off the computer plug in the ISDN terminal host adapter and restart the computer.


Answer: C
Explanation: The most likely cause of this problem is an old BIOS. By upgrading the BIOS the computer will
be able to find the USB adapter.

Incorrect answers:

A: This would be possible, but it is not the most likely cause of the problem. The USB root hub should
already be enabled.
B: The USB host controller should already be enabled.
D: The computer should not need to be restarted to be able to detect a new USB device. It should be
detected immediately.



QUESTION NO: 2
You install a new AGP video adapter in your Windows 2000 Professional Computer. You start the
computer and notice that the video display has retained the default setting of 16 color, 640 x 480
resolution. You install the manufacturer’s drivers for the new video adapter. You then restart the
computer. During the setup process the monitor goes blank. After several minutes the screen is still
black. You restart the computer and experience the same problem again. You want to enable Windows
2000 Professional to start successfully.

What should you do?

A. Start the computer in the debug mode. Restore the original adapter driver settings.
B. Start the computer in the Safe Mode. Rename the AGP device by using Device Manager.
C. Start the computer by using the Recovery Console. Rename the AGP driver.
D. Start the computer by using the emergency repair disk. Restore the original driver settings.


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Answer C
Explanation: You would use the Windows 2000 installation CD in order to boot into the Recovery Console. In
the Recovery Console you can then rename the AGP driver. This will prevent Windows 2000 from loading the
driver. The computer will then restart without the driver and will prompt you for the correct driver.

Incorrect Answers:
A: You cannot start the system in Debug mode. Debug mode is a special mode that is used by software
developers to debug programs and is a Safe Mode option.
B: You cannot rename a device using Device Manager. Therefore, starting the computer in Safe Mode to
rename the device using Device Manager is not the correct option.
D: The emergency repair disk will not enable you to restore the original driver. The emergency repair disk
(ERD) is a floppy disk that is used to repair a Windows 2000 installation. It contains autoexec.nt,
config.nt and setup.log and is used to repair core system files.



QUESTION NO: 3
You are the administrator of a small server based network. While installing Windows 2000 Professional
on your computer, you configure the network adapter card for each computer to use TCP/IP and assign
static IP setting information. During installation the setup detects and installs the 10/100 MBPS UTP only
network adapter card on computers #6 and #8, and a 10 MBPS/UTP combination adapter card on the
other 7 computers. You accept the default settings for the network adapter card and finish installing the
network adapter card. All computers are connected to a 10/100 switch that has category 5 UTP cabling.
After installation you find that only computer #6 and #8 can communicate with each other. You want all
9 computers on your network to be able to communicate with each other.

What should you do?

A. Configure the 10/100 switch to transfer only at the 100 MBPS rate.

B. Configure the 10/100 MBPS network adapter card to switch all the computers to 10 MBPS rate.
C. Change the combination network adapter card to use the BNC transceiver setting.
D. Change the combination network adapter card to use the UTP transceiver setting.


Answer: D
Explanation: In this scenario, the combination network adapter cards are set to use BNC connectors. You
would then need to manually reconfigure the network adapters for UTP cabling.

Incorrect answers:
A: If the switch only works at 100 MBPS, the 10MBPS network adapters would not be able to
communicate via the switch.
B: It is not necessary to run the network at 10MBPS. This will not take advantage of the higher 100MBPS
network speeds that the system is capable of using. You should change the transceiver setting on the
combination network adapter cards to UTP.
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C: The network uses a 10/100MBPS switch that uses UTP cabling. The network adapters have to be
configured for UTP and not BNC.



QUESTION NO: 4
You want to install Windows 2000 Professional on 20 new PXE compliant computers, which do not have
operating systems installed. You create an RIS image and load the image onto the RIS server and then

start the new computers. You find that the new computers cannot connect to the RIS server. You verify
that existing client computers on the network can connect to network servers.

What should you do? (SELECT AND PLACE)



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Answer:


Explanation: RIS has the following requirements:
• DNS server
• DHCP server
• Active Directory (Windows 2000 Domain Controller)

The exhibit shows the presence of Active Directory and DNS, but a lack of a DHCP server. We must therefore
add a DHCP server.

Reference: Step-by-Step Guide to Remote OS Installation

Incorrect answers:
RIS does not use either Global Catalog servers or WINS servers.




QUESTION NO: 5
You are the administrator for your company's network. The network is configured as shown in the
exhibit. .


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You want to install Windows 2000 Professional on 20 new PXE-compliant computers on the marketing
segment of your network. The new computers do not have operating systems installed.

You create a RIS image. You load the image onto the RIS server. You then start the new computers.
You find that the new computers cannot connect to the RIS server. You verify that the new computers
cannot connect to the RIS server. You verify that the existing client computers in the network can
connect to the network servers, including the RIS server. You want to enable the new computers to
connect to the RIS server.

What should you do?

A. Add a Windows 2000 Server computer running WINS to the network.
B. Add a Windows 2000 Server computer running DHCP to the network.
C. Add the domain Everyone group to the RIS OS image security settings.

D. Place the new computers on the same segment as the RIS server.


Answer: B
Explanation: RIS has the following requirements:
• DNS server
• DHCP server
• Active Directory (Windows 2000 Domain Controller)

The exhibit shows the presence of Active Directory and DNS, but a lack of a DHCP server. We must therefore
add a DHCP server.

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Reference: Step-by-Step Guide to Remote OS Installation

Incorrect answers:
A: RIS does not use WINS at all. RIS requires DNS for name resolution.
C: There should be no need to manually configure file permissions on the RIS OS image.
D: Moving the new computers into the same segment will not work since there is no DHCP server present.
Generally, RIS works well in networks with subnets.



QUESTION NO: 6

You want to upgrade 100 computers from Windows 98 to Windows 2000 Professional. You use setup
manager to create the unattended.txt file. The hardware on each computer is configured identically.

You upgrade 10 of the computers. You notice that the monitors on the 10 computers go blank after
Windows 2000 Professional loads. You restart one of the computers in Safe Mode, and find that the
monitor appears to be working. Which change should you make to unattend.txt to configure your video
settings correctly?

To answer, click the appropriate line on the Unattend.txt notepad screen.

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Answer: Click on the Vrefresh=150
Explanation: The video adapter’s refresh rate defines the number of times that the screen must be rewritten per
second. The higher the resolution, the larger the number of dots that have to be written in every refresh cycle.
Video adapters and monitors have a default refresh rate of 60 Hz. This is the setting guaranteed to work on most
modern video adapters and monitors, even with the standard video adapter driver installed. Not all video
adapters and monitors support a refresh rate of above 80 Hz. When the refresh rate is not supported, the monitor
goes blank or the image becomes distorted.




QUESTION NO: 7
You need to install Windows 2000 Professional on a new computer in your network. You use the setup
manager wizard to configure a fully automated installation script file. You begin an unattended
installation and leave the office.

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When you return, the installation has reached the GUI-mode setup and you see the following error
message “Unattended setup is unable to continue because a setup parameter specified by your system
administrator or computer manufacturer is missing or invalid.”

You need to complete the installation. What must you do?

A. In the unattended section of the answer file, set the OemPreinstall property to Yes.
B. In the NetBinding section of the answer file, specify the enable variable.
C. In the UserData section of the answer file, specify the ProductID variable
D. In the GUIUnattended section of the answer file set the OemSkipWelcome property to 1.

Answer: C
Explanation: For a fully unattended installation to complete, the ProductID or product registration key, must be
specified in the UserData section of the answer file. The syntax of this key is ProductId = "XXXXX-XXXXX-
XXXXX-XXXXX-XXXXX". If this key is missing the error message is returned.

Incorrect Answers:
A: The OemPreinstall property is used to determine whether a special subdirectory,

\$OEM$, should be copied to the hard drive and certain sections used during setup. This is an optional
property and does not affect the success of an unattended installation.
B: The Netbindings section of the answer file refers to communication channels between various network
components. This section would not generate the error message as the Netbindings section can be used
to specify communication between network components on the target computer once Windows 2000
Professional has been installed on the computer.
D: The OemSkipWelcome property is used to specify whether the Windows Welcome Screen should be
displayed when the system boots during the installation process. This is an optional setting that does not
require user interaction during the installation process and has no effect on the success of an unattended
installation of Windows 2000 Professional.



QUESTION NO: 8
You are the administrator of your company's network. The network is configured as shown in the
exhibit.
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You want to install Windows 2000 Professional on 10 non-PXE-compliant computers on the marketing
segment of your network. The 10 computers do not have operating systems installed.

You attempt to load the computers by using an existing RIS image that is on the RIS server. You find
that the 10 computers cannot connect to the RIS server.


You verify that existing client computers on the network can connect to network servers, including the
RIS server. You then check the network servers and find that the Windows NT Server 4.0 computer
running WINS has stopped responding due to hard disk failure. You want to enable the computers to
connect to the RIS server.

What should you do? (Choose two)

A. Repair and restart the WINS server.
B. Repair the WINS server and upgrade the server to Windows 2000 Server.
C. Configure the Active Directory server to run DHCP.
D. Configure the static entry in WINS that points to the RIS server.
E. Create and use the RIS boot disk.
F. Run RIPrep.exe to create a non-PXE-compliant startup disk.


Answer: C, E
Explanation: RIS has the following requirements:
• DNS server
• DHCP server
• Active Directory (Windows 2000 Domain Controller)
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C: The exhibit shows the presence of Active Directory and DNS, but lack of a DHCP server. We must,

therefore, add a DHCP server.
E: Clients with Non-PXE compliant network cards cannot be booted over the network and, therefore, require
an RIS boot disk to be able to connect to the RIS server. A Non-PXE boot disk can be created by using the
RBFG.EXE utility.

Reference:
Step-by-Step Guide to Remote OS Installation
Remote Installation Rbfg.exe Tools Works Only in Windows 2000 (Q246618)

Incorrect answers:
A, B, D: RIS does not use WINS at all. RIS uses DNS for name resolution.
F: Riprep.exe is used to launch the RIPrep Wizard. It is not used to create non-PXE-compliant startup
disks. The RBFG.EXE is used to create startup or boot disks.



QUESTION NO: 9
You are the administrator of a Windows 2000 Professional computer that has a shared printer. Several
departments in your company use the shared printer.

The Sales department frequently prints multiple-page presentation graphics, which take a long time to
print. Users in other departments who have short messages to print must wait an unnecessarily long time
for their jobs to print.

You want to improve the efficiency of printing for all users who use the shared printer. You want to
accomplish this with the least amount of administrator effort.

What should you do?

A. Configure the priority of the printer to 50. Add a new printer, and set the priority to 1. For the new

printer, deny print permission for users in the Sales department.
B. Configure the priority of the printer to 50. Add a new printer, and set the priority to 95. For the new
printer, deny print permissions for users in the Sales department.
C. Monitor the print queue and raise the priority of all print jobs that are sent by users who are not members
of the Sales department.
D. Delete the old printer. Add a new printer, and set the priority to a higher value. Pause the print queue
only when graphic intensive print jobs are printing.


Answer: B
Explanation: The Sales department has long-running printing jobs that are blocking the print device for long
periods of time. In order to give the other departments' print jobs higher priority than the Sales department's
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print jobs, we create a new printer with higher priority. We deny print permission for the Sales department on
the new printer.

Note: The highest printer priority is 99 and the lowest is 1.
We should also set the new printer as the default printer for all users except for users belonging to the Sales
department.

Incorrect Answers:
A: Specifying a priority of 1 for the new printer will give the new printer a lower priority than the existing
printer will. The long-running print jobs from the Sales department would have higher priority than the
other departments.

C: It is not possible to specify a priority level on the basis of individual print jobs. Printer priority can only
be specified when more than one printer is employed on a network.
D: This proposed solution only uses one printer and requires the administrator to manually pause print jobs
to give certain print jobs higher priority. This would require an enormous amount of administrative
effort and is therefore not the best solution.



QUESTION NO: 10
Your Windows 2000 Professional computer has 10 shared folders that are available to other network
users. A user reports that he cannot access a shared folder named ShareA.

You want to respond to the user’s problem as quickly as possible by using an administrative tool.
However, you cannot remember the server location of ShareA. What should you do?

A. Use Windows Explorer to display the file paths of your shared folders.
B. Use Storage in Computer Management to view logical drive properties.
C. Use Event Viewer in Computer Management to search for shared folder error messages.
D. Use System Tools in Computer Management to display the file paths of your shared folders.


Answer: D
Explanation: The System tools component of the Computer Management Console can be used to locate shared
folders. The Computer Management Console can be accessed through the Administrative Tools applet on the
Control Panel. In the Computer Management Console, expand System Tools, expand Shared Folders and then
open Shares to display all shared folders.

Incorrect Answers:
A: Windows Explorer does not show the location of shared folders in one place. To locate shared folders
through Windows Explorer, you would need to check each directory and subdirectory for a shared folder

icon.
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B: Logical Drives properties are used to display the capacity of the local logical drives on the local
computer and the security permissions that have been granted on the logical dive. It does not show any
shared folders in Storage.
C: The Event viewer is used to view logs and error messages generated by Windows 2000. It cannot be
used to show information on shares as it does not log any information concerning shared folders.



QUESTION NO: 11
Your Windows 2000 Professional computer is configured to support two monitors. You install a DOS-
based application on your computer. The application uses the Windows 2000 Professional default settings
Autoexec.nt and Config.nt.

Your primary and secondary video adapters are both set to 16-bit color, 1024x 768 resolutions, and
default refresh rates. You create a shortcut for the DOS-application on the secondary monitor and use
the default PIF settings.

You attempt to run the DOS-based application on the primary monitor. The application opens, but the
display area is scrambled. You then attempt to run the DOS-based application on the secondary monitor.
The application does not open. Both monitors function correctly when you run Windows-based
applications.


What should you do?

A. Change the color setting for both video adapters to 256 colors. Reconfigure the shortcut properties to
run the DOS-based application in full-screen mode.
B. Change the refresh rate setting to optimal for both video adapters. Reconfigure the PIF settings for the
DOS-based application to start in the window.
C. Change the drivers for the secondary video adapter from WDM-compliant drivers to DOS drivers.
Reconfigure the PIF settings to run the DOS-based application in full-screen mode.
D. Update the drivers for the primary video adapter. Change the secondary video adapter to use 640 x 480
resolution and 256 colors.


Answer: A
Explanation: Some legacy DOS applications can only run in 256 color mode. You should therefore set the
video adapter to 256 colors. Furthermore, if a DOS application fails to display on a secondary monitor, one
possible solution would be to set the DOS application to run in full-screen mode.

Incorrect answers:
B: The video adapter’s refresh rate defines the number of times that the screen must be rewritten per
second. This has no bearing on the DOS application because the display would be faulty for Windows
based programs as well if the video adapter does not support the specified refresh rate. Changing the
refresh rate will thus not solve the problem.
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C: Windows 2000 works with WDM-compliant drivers. Replacing the WDM-compliant drivers with DOS

drivers could affect the performance of the entire Windows 2000 operating system and could thus make
matters worse.
D: The drivers on the primary video adapter are working since there is no display problem in Windows
based programs. There is thus no need to replace the video adapter’s drivers.



QUESTION NO: 12
You are the administrator of the corp.arborshoes.com domain. Users in the domain run Windows 2000
Professional on their desktop computers.

A user named Katrin in the Sales organizational unit reports that her mouse is not working correctly.
You logon to the domain from Katrin’s computer by using a domain administrative account. You use
Device Manager to display current information for the mouse drivers.

You discover that Katrin’s computer is using an older version of the mouse driver. You have a current
driver by the manufacturer of mouse. You install the current driver by the usage of Device Manager and
restart the computer.

You test the mouse and it is still not functioning correctly. You check the problem and see that previous
driver is still installed.

You want to be able to install the correct mouse driver. What should you do?

A. Set the Sales OU policy for security to warn and allow the installation to override the local security
defaults.
B. Set the domain policy for security to block but allow the installation to override local and Sales OU
security defaults.
C. Set the local computer policy for security on Katrin’s computer to warn but allow the installation to
override the domain and the Sales OU security defaults.

D. Disable, plug and play on Katrin’s computer. Restart the computer and manually setup the system
resources for the mouse.


Answer: A
Explanation: Setting the OU security policy to warn, will allow Katrin to install the mouse driver. The OU
policy will override any security policy that has been set at the local, site and domain level. The policy
hierarchy from the lowest to the highest is local, site, domain, OU. The OU policies overrides local, site and
domain policies.

Incorrect answers:
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B: Setting the security policy at the domain level to block will not solve the problem as there is an existing
policy which blocks the installation of the drivers. This policy setting must be overridden. This can be
done by setting the policy at the highest, i.e., OU, level.
C: Local computer policies cannot override the domain or the Sales OU security defaults. Therefore the
policy that is blocking the installation of the drivers will remain in effect. This will not solve the
problem.
D: The installation of the mouse drivers is being blocked by a security policy. Disabling plug and play will
not change the security policy in Windows and will not permit the installation of the drivers. By
disabling plug and play, you would be required to make available the system resources that the mouse
would use, however, the policy that is blocking the installation of the mouse driver will still prevent the
drivers from being installed.




QUESTION NO: 13
You are administering a Windows 2000 Professional, single Pentium II 400Mhz processor computer. You
need to install a new accounting software application. The software manufacturer recommends that you
use a dual-processor configuration. First, you install a second identical processor in your computer.

You need to ensure that you will be able to install the new software. What should you do next?

A. Update the HAL to support multiple processors.
B. In Device Manager, disable the direct memory access controller.
C. Use the Add/Remove Hardware Wizard to detect and install the driver for the new processor.
D. Reinstall Windows 2000 Professional to support a multi-processor configuration.


Answer: A
Explanation: The Hardware Abstraction Layer (HAL) must be updated using the Device Manager to support
multiple processors. To update the HAL open the System applet in the Control Panel, expand Computer, right-
click Advanced Configuration and Power Interface (ACPI) PC (or similar), select Properties, select Driver Tab,
then select Update Driver. The Update Device Driver Wizard starts and can be used to update the HAL.

Incorrect answers:
B: Disabling the direct memory access controller will not help to support the second processor. It will
likely make the computer run slower.
C: The HAL cannot be updated through the Add/Remove Hardware Wizard, as it already exists on the
computer. The Add/Remove Hardware Wizard is used to add new hardware or to remove existing
hardware. It is not used to update drivers. Device Manager is used to update the HAL.
D: It is not necessary to reinstall Windows 2000. Instead, the Device Manager can be used to update the
HAL.




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QUESTION NO: 14
Your Windows 2000 Professional computer has 50 MB of free disk space on drive C and 500 MB free
disk space on drive D. Print jobs are failing because the available space on C is inadequate. You want
printer to be able to use the space on drive D. What should you do?

A. From the Print Server Properties dialog box, change the location of the spool folder to any existing
file path on drive D.
B. From the Printer Properties dialogue box, use Advanced settings to change the location of the spool
folder to D:\WinNT\System32\spools\Printers.
C. Copy the C:\WinNT\System32\spool\Printers folder to the D:\WinNT\system32\spool\Printers folder.
D. Mount drive C as a subdirectory on the drive D.


Answer: A
Explanation: The location of the spool folder can be specified on the Advanced tab of the Print Server
properties dialog box. To change the spool folder location, open the Printers folder, open File menu, select
Server Properties, select Advanced tab, enter the path and the name of the new default spool folder for this print
server, and then click Close.

Incorrect answers:
B: The Advanced tab of the Printer Properties dialog box does not contain the location of

the spool folder. It is thus not possible to change the location of the spool folder in the
Advanced tab of the Printer Properties dialog box.
C: Copying the Spool folder to another hard drive will not change the location of the Spool folder as the
location of the spool folder is specified on the Print Server. To change the location of the spool folder
you would have to specify a new location for the spool folder on the Advanced tab of the Print Server
properties dialog box.
D: This is not the correct procedure for mounting a folder. The folder must be mounted to a disk and not a
disk to a folder.



QUESTION NO: 15
You are the administrator of your company’s network. Your network has 200 Windows 2000
Professional computers and 15 Windows 2000 Server computers. Users on the network save their work
files in home folders on a network server. The NTFS partition that contains the home folders has
Encrypting File System (EFS) enabled.

A user named John leaves the company. You move all of the files from John’s home folder to his
manager’s folder. When the manager attempts to open any of the files, she receives the following error
message; “Access denied.”

You want the manager to be able to access the files. What should you do?

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A. Grant the manager NTFS Full control permission to the files.
B. Grant the manager NTFS Take Ownership permission to the files.
C. Log on to the network as a Recovery Agent. Decrypt the files for the manager.
D. Log on to the network as a member of the Backup Operators Group. Decrypt the files for the manager.


Answer: C
Explanation: An encrypted file on an EFS partition can only be decrypted by the owner of file or by the
Recovery agent.

Incorrect Answers:
A: Granting the manager NTFS Full control permission of the files will not enable the manager to decrypt
the files, as an encrypted file can only be decrypted by the owner of file or by the Recovery agent.
B: Granting the manager NTFS Take Ownership permission of the files will not enable the manager to
decrypt the files, as an encrypted file can only be decrypted by the owner of file or by the Recovery
agent.
D: A member of the Backup Operators Group can only restore encrypted files from backup. They cannot
decrypt encrypted files. Only the owner of file or a Recovery agent can decrypt an encrypted file.



QUESTION NO: 16
Your Windows 2000 Professional computer contains a single hard disk configured as a single partition.
You want to move a folder named Sales under a folder named Corp on your computer.

You want the files in the Sales folder to remain compressed after moving the folder. You want the files in
the Corp folder to remain uncompressed. You want to ensure that files are recoverable in case of any
disk problems. You also want to move the files with the least amount of administrative effort.

What should you do?


A. Copy the Sales folder to the Corp folder. Do nothing further.
B. Backup the Sales folder. Move the Sales folder to the Corp folder.
C. Compress the Corp folder. Then copy the Sales folder to the Corp folder.
D. Move the Sales folder to a second computer. Then move the Sales folder to the Corp folder.


Answer: B
Explanation: The contents of the Sales folder should be backed up so that files would be recoverable in case of
disk problems. You could move the Sales folder to the CORP folder, as the files will remain compressed since
the folder is moved within a single partition. The general rules on copying and moving compressed files and
folder are: files and folders copied within a NTFS volume and between NTFS volumes inherits the compression
state of the target folder; files and folders moved between NTFS volumes inherits the compression state of the
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target folder; and files and folders moved within an NTFS volume retain the original compression state of the
file or folder.

Incorrect Answers:
A: A folder copied within an NTFS partition will inherit the compression state of the target
folder. This will result in the Sales folder inheriting the uncompressed state of the CORP
folder since the target folder is uncompressed. Furthermore, you are also required to ensure that the
folder contents are recoverable in the event of a system failure. This solution does not make provision
for the recovery of the folder.
C: A folder copied within an NTFS partition will inherit the compression state of the target folder. This will

result in the Sales folder losing its compressed state since the target folder is uncompressed.
Compressing the CORP folder is also not a viable solution, as the scenario explicitly requires you to
retain the uncompressed state of the files in the CORP folder. Furthermore, you are also required to
ensure that the folder contents are recoverable in the event of a system failure. This solution does not
make provision for the recovery of the folder.
D: Files and folders that are moved between NTFS partitions inherit the compression state of the target
folder. Therefore the Sales folder might lose its compression state. Furthermore, moving the Sales folder
twice is unnecessary as this will not ensure recoverability of the files in the Sales folder.



QUESTION NO: 17
You are creating a dial-up connection on your Windows 2000 portable computer to connect to your
customer’s dial-up server. You are not sure which type of server your customer is using for dial-up
connections. You want to ensure that your dial-up connection authentication is secure and that your
logon information is not sent in plain text. You view the Advanced Security Settings dialog box as shown
in the exhibit.

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Which option or options should you disable in the Advanced Security Settings dialog box? (Choose all
that apply)


A. Unencrypted password (PAP)
B. Shiva Password Authentication Protocol (SPAP)
C. Challenge Handshake Authentication Protocol (CHAP)
D. Microsoft CHAP (MS-CHAP)
E. Microsoft CHAP Version 2 (MS-CHAP v2)
F. For Microsoft CHAP based protocols.


Answer: A
Explanation: PAP is the least complicated authentication protocol and sends passwords in plain text.
Passwords are thus not encrypted passwords. This authentication protocol is used when a more secure means of
authentication cannot be negotiated between two computers. You should therefore disable PAP to ensure that
login information is not sent in plain text.

Incorrect answers:
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B: SPAP does not support data encryption. Instead it uses a reversible encryption authentication
mechanism.
C: CHAP was designed to overcome the problem of sending passwords in plain text and encrypts the
authentication process by using a challenge-response method of authentication known as Message
Digest 5.
D: MS-CHAP is an improvement of CHAP and uses a similar challenge-response method of authentication.
E: MS-CHAP v2 provides more advanced and improved features than CHAP and MS-CHAP. It uses
mutual authentication, stronger data encryption keys and different encryption keys for sending and

receiving data.
F: All CHAP protocols use an encryption mechanism in the authentication process.



QUESTION NO: 18
Your company upgrades its network to 100 Mbps. You remove the old network adapter and install a new
10/100 Mbps network adapter into a Windows 2000 Professional computer. You configure the TCP/IP
protocol settings to be the same as they were for the previously installed network adapter.

When you restart the computer, however, you cannot access the network. You try to ping your network
adapter’s TCP/IP address locally. You receive the following error message, “Request timed out ” Next,
you try to ping 127.0.0.1 and receive the same error message.

What must you do?

A. Configure a different TCP/IP address.
B. Enable DHCP in the TCP/IP properties.
C. Enable DNS in the TCP/IP properties.
D. Configure the network adapter to run at 100 Mbps only.
E. Replace the network adapter.


Answer: E
Explanation: The 127.0.0.1 IP address is a loop back address that creates a connection with the local computer
via the network adapter. As the same error message was received when pinging the loop back address, a faulty
network adapter card on the local computer is indicated. You therefore need to replace the network adapter card
on the local computer.

Incorrect answers:

A: The TCP/IP protocol settings have been configured to be the same as those held with the original
network adapter card. Therefore the problem is not related to the IP address. Furthermore, the 127.0.0.1
IP address is a loop back address that creates a connection with the local computer via the network
adapter. As the same error message was received when pinging the loop back address, a faulty network
adapter card on the local computer is indicated. You therefore need to replace the network adapter card
on the local computer.
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B: The TCP/IP protocol settings have been configured to be the same as those held with the original
network adapter card. Therefore the problem is not related to the TCP/IP properties specified in the
network configuration. Furthermore, the 127.0.0.1 IP address is a loop back address that creates a
connection with the local computer via the network adapter. As the same error message was received
when pinging the loop back address, a faulty network adapter card on the local computer is indicated.
You would therefore need to replace the network adapter card on the local computer.
C: The TCP/IP protocol settings have been configured to be the same as those held with the original
network adapter card. Therefore the problem is not related to the TCP/IP properties specified in the
network configuration. Furthermore, the 127.0.0.1 IP address is a loop back address that creates a
connection with the local computer via the network adapter. As the same error message was received
when pinging the loop back address, a faulty network adapter card on the local computer is indicated.
You would need to replace the network adapter card on the local computer.
D: 10/100 network adapters are designed to detect and adjust to the speed of the network. There is thus no
need to configure a 10/100 network card to run at 100 Mbps. Furthermore, the 127.0.0.1 IP address is a
loop back address that creates a connection with the local computer via the network adapter. As the
same error message was received when pinging the loop back address, a faulty network adapter card on
the local computer is indicated. You would need to replace the network adapter card on the local

computer.



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QUESTION NO: 19
You install Windows 2000 Professional on your computer. Your computer has a built-in 33.6 kbps
modem. You install a 56-kbps ISA-based modem.

When the installation is complete, you notice that the 56-Kbps modem is not functioning. You use
Computer Management to view the modems for your computer.

Device Manager shows that the 33.6 Kbps modem and the 56Kbps modem are conflicting with each
other. You want to configure Windows 2000 Professional to use only the 56Kbps modem.

What should you do?

To answer, click the select and place button and then drag the designated actions to the appropriate
Action box for each modem in the diagram. (Note: Both boxes must be filled. If a box does not require a
specified action, use No action required.)



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Answer:


Drag No Action Needed to PLACE 1
Drag Disable Using Device Manager to PLACE 2


Explanation: The two modems are having a system resource conflict. The 33.6 Kbps modem will not be used
any longer and has been replaced by the 56 Kbps modem. You can therefore disable the 33.6 Kbps modem
using the Device Manager setting on the Hardware tab of the System component of the Control Panel. By
disabling the built-in 33.6 Kbps modem, it will no longer compete for system resources. The system resources
would thus be available for the 56 Kbps modem and it will then work correctly. No action thus needs be taken
on the 56 Kbps modem.

Incorrect answers:
Installing the 56 Kbps into another slot will not solve the problem as the 33.6 Kbps modem will still compete
for system resources. The 33.6 Kbps modem also cannot be moved to another slot nor can it be removed as it is
built-in on the motherboard. You can therefore only disable the 33.6 Kbps modem.



QUESTION NO: 20
You are configuring five computers for Windows NT Workstation 4.0 and Windows 2000 Professional.
Each computer has an 8 GB hard disk.


You configure the hard disk on each computer to have two 4 GB partitions. Windows NT Workstation is
installed on drive C, Windows 2000 Professional on drive D.

In Windows 2000 Professional, you configure a disk quota on drive D to prevent users from saving work
files on the disk. You restart your computer and load Windows NT Workstation. You notice that users
can save files to drive D.

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You want to prevent users from saving the files to drive D in either operating system. You also want to
ensure that users can access both drives while using either operating system.

What should you do?

A. Use Windows 2000 Professional to configure drive D as a dynamic partition.
B. Use Windows 2000 Professional to enable encrypting file system on drive D.
C. Use Windows NT workstation to configure NTFS permissions on drive D to deny the users write
permission.
D. Reinstall Windows NT Workstation after configuring disk quotas.


Answer: C
Explanation: You can use NTFS permissions to prevent users from saving files to a specific drive, partition or
folder. NTFS permissions can be set on Windows NT computers that use the NTFS file system. Setting the

NTFS permissions to deny users write permissions will prevent the users from saving work files on the disk.

Incorrect answers:
A: Windows NT users cannot use dynamic partitions, as dynamic partitions are a storage feature that has
been introduced with Window 2000. Thus, configuring drive D as a dynamic partition will prevent the
Windows NT Workstation users from using the disk. However, the Windows 2000 Professional users
will still be able to make use of the drive and to store files on the drive.
B: The Encrypting File System (EFS) is a file and folder security mechanism used to prevent unauthorized
users from accessing encrypted files. This does not prevent users from saving files on the disk. It only
prevents them from opening and reading encrypted files.
D: Reinstalling Windows NT will not prevent users in Windows 2000 to save files on disk D. As the
installation process does not have an option to prevent users from saving files to specified locations.



QUESTION NO: 21
You are the administrator of a Windows 2000 network. You need to store secured files for your
company's accounting and legal departments on a Windows 2000 Professional computer.

You want to accomplish the following goals:

• Enable users in both departments to access their own files from the network
• Enable users in the accounting department to view the legal accounting department’s
documents
• Prevent users in the legal department from being able to view the accounting department’s
documents
• Enable managers within the company to access and modify both the accounting and the legal
department’s files


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