Nâng cao kỹ năng đàm phán của hiệu trưởng trường THCS vị thanh xã vị thanh

BO GIAO DUC VA DAO TAO
TRUONG CAN BO QUAN Lt GIAO DV( THANH PHO HO CHI MINH

TIEU LUAN CUOI KHOA
LOP BOI DIKING CAN BO QUAN Y TRUtiNG MAM NON
VA PHO THONG KHOA2020 - 2021

Ten tiju lutin:
NANG CAO Ki NANG DAM PHAN
CIT A HIED TRUONG TRUONG TRU$G HOC CO SO VI THANH,
NA VI THANH, BUYEN VI THIN, TINH HAU GIANG
NAM HOC: 20204 2021

Hue vien: Trán Tha h
Dun vi ding tic: Truirng Trung cc Ca SO. VI Thanh

Hau Giang, Thing 04/2021


Lth CAM ON

Xin chin thanh cam on!
Ban lath dao truing can b0 quail ly Th Pha H6 Chi Minh, Se( GD&DT
tinh Hat' Giang, PhOng GD&DT Huyen Vi uy da tao dieu kien cho tOi duce
tham gia 145p,b6i dieing CBQL. Cling quy Tha , Co trong nha truing da nhiet tinh
giang day, het king huang din, giup dir", truyé dat !Mang kién thuc, ky nang, kinh
nghiem quy bdo va thiet time trong cOng tic qu n ly truing hoc.
Xin chin thanh cam an!
Ban Gram Hieu ding town the gido vien Truing Thing HOC Co SO Vi Thanh
da nhiet tmill giup da tao diéu kien thuan lgi cho t'Oi hoan thanh kh6a hoc cling nhu
hoan thanh bai tieu luA.n nay mot cach tot nhAt.

TOi xin gal den Ban lanh dao, quy Thay, Co truing can b0 quan 1 Thanh Ph6
HO Chi Minh lfai chic sic khOe, hanh phtic va tl anh c6ng trong cuOc sang.
Xin tan trong cam an va kinh chap!


MIX LOC


Trang 1

Trang 1
1.1 Ly do phcip ly
Trang I

1.2 Ly do N luan

Trang 3
1.3 y do that din
Thyc !rang y 'd kr ming dam phan caa Hie fraying inching Trung H9c Ca Set
Vi Thanh, Xii Vi Thanh, Huy'en Vi They, Tinh Hau Giang.
Trang 3
2.1 Khcii gucit ye tinh hinh nha trteang
2.2 Thur tang ve Id nang dam phan cita Hie Trunng TrtrOng Trung Hoc Co SO
Trang 4
Vi Thanh
2.3. Nang diem mgnh, diem yeti, cc hai, th rch thirc de nag cao ky tieing dam
Trang 5
phcin cua Hieu Trteerng Tr:icing Trung Hgc Ca a Vi Thanh
2.4. Kinh nghiem thus to cfca ban than ve vi "c van dung ky "Ong dam phan caa
Trang 6

Hieu Trithng
Trang 8
Ke honch hinh dimg
Trang 11
Ket luau va kien nghi

Trang 11
4.1. th ludn
Trang 11
4.2. KrAn nght

Trang 12
TAI LIEU THAM KHAO

LST do chon de tai




L5r do chon chi,'

a tieu

1.1. Lf do phap

Can cu vao thOng to cua Be Gide duc v Dan tao, ThOng to so 32/2020/TTBGDDT ngay 15/6/2020 dm BO tnrang BO G ao due va Dao tan. Dieu la nay quy
dinh ye to chirc va hog Bong trueng
ho ca se, truimg trung hoc phO
va truang phO thong co nhieu cap hoc, jao gO : to chirc va quail 19 nha trueng; to

chirc hoat dOng gido dye trong nha trugng; nh am NT va quyen cua giao vien, nhan
vien; nhiam vu va quyen cila hoc sinh;
san a tai chinh eita nha truerng; quan he
giita nhA truerng, gia dinh va xa hoi nhu sau:
* Quy dinh nhiam vu va quyan han
Ong trung hoc:,
1.Xay dung chitin lucre, ke hoach ,Phat tri n nha twang On vai dieu kian kinh
to -
hei
dia phuang, ?the dinh tare nhin sir meth, cac gid tri cot 16i ye gido
due, van hea, lich sir va Fruyén thOng cii'S nha t Ong.
Xay dung va to chire thvc hien Ice h ach giao due cua nha truOng theo
chucmg trinh gido due ph8 thOng do Be truem BO Giao due va Dao tao ban hanh.
Phei hop yeti gia dinh he sinh, to chirc ta ca an trong to chirc cac heat dOng gido
due.
Tuyen sinh vä tiép than hoc shill, quaff 1ST hoc sinh theo quy dinh eila BO
Gide due va Dee tao,.
Thvc hien ke heath phi') cap gide due tr ng pham vi dirge phan cong.
TO chire cho gião vien, nhan vier}, hoc s tham gia cac heat deing xa hOi.
Quan ly gião vien, nhan vien thee quy inh elm phap luSt.
7.Huy Ong, quan 19, sir dung the aguen 1 c cho hoat dOng gido due theo quy
dinh cua phap luat.
Quan 19, sir dung va bao quan cia so v t chat, trang thiat bi thee quy dinh
cua phap luSt.
nye hien cac hoat &Ong ve bdo dam c luting gido due, dinh gia va kiam
dinh chat luting gido due theo quy dinh Oa BO ido due va Dao tao.
10; Thvc hien cong khai ve cam le& chat luting gido due, cac dieu kian bao
darn chat luting gido due va thu, chi tai chinh th-e quy dinh tha phap lust.
11. Thgc hien dan cho, trach nhiam giai u
cua ca so giao due trong quan 19

cac hoat &Ong gido due; bin dam viec tham g a ciia hoc sinh, gia dinh va xa hei
trong quan 19 cac heat dOng gido due the0 quy inh ciia phap lust.
12.Thyc hien cac nhi'am vu va quyen kha theo quy dinh elm phap luSt.
De thyc hien tot the nhiem vu tree nh - gOp phan hoan thanh sir mang va
muc tieu gido due dm nha truerng thi ngueri Hi :u Truemg khOng chi co nang lye va
trinh di) ehuyen men, nang lye quan li dpi ngil ide vien ...Ma nguesi Hiau truerng
can co nhimg kT Yang ho trg trong cong tae qu 19 do chinh la kir' nang dam phan.
1(1 Yang darn phan rat quan trong no gOp phan giii quyet ,cO hiau qua cac van de
nay sinh trong quan va gitip cho Hieu hrang ye hien tot mue tieu gido due cilia
nha trudng de ra.
1.2. LST do y e Jy 1u4n
rong qua trinh quan ly nha trutmg, Hiau Ong luen thve hien cac cuec dam
T
.
gido vien, hoc sinh, phu huynh, chinh uyen phucmg
phan
Dam phan IA melt khau quan Yong Yong eO g the quan 19 tha Hiau truerng.
Darn pit dirge hieu la met qua yinh giro dap giira cac ben, ma trong dO
ngueri to muffin dieu hee mOi quan he giita ho thing qua qua trinh trao deli thong tin

Trang 1


I

va thuyat plurc nham dat dugc met thiia gm/an e nhung van de ngan cach trong khi
giira ho c6 tiltung quyen lgi co the chia s va ung quyen lgi dal khang.
Ban chat dm qua trinh dam phan:
Dam phan la met khoa hoc, muon damp an thath ding cluingta phai nghien
cau cac qui luat, 9cac qui tac, phan tich ca the, 6 he thong cac van de de dua ra cac

sach lugc va chien lucre dam phan, pith nam b t va xi/ ly thong tin trong giai doan
khac nhau cna mOt tién trinh dam phan.
Darn phan IA mOt nghe thuat, la met qua Inh sir dung thuan thpc cac ley nang
giao tipap nhu: ky nang lang nghe, ky naog thu et phpc, ky nang dat cau h6i va tra
led cau he'd, su rang Bong, link hoat, khOn khao Ara chon theri gian, dia diem... 9
Darn phan la qua trinh dOi ben khi ng rig g dieu chinh thu eau, quan diem,
Igi ich... cua minh de tiap can doi tac va eu8i c ng di ten thong that Y hen.
Dam phan la th8ng that giita hai tnat d" lap dO la mat "hcrp tac" va "xung
dot".
thanh ding la: Tien churn mpc
Cac tienchuan de danh gia mOt cuOcdam
Hen tieu churn gia 9thanh, lieu chuan guar' he.
Cac yeu to de dam phan c6 hieu qua: uc dich dam phan, d6i tugng dam
phan, not dung ceila dam phan, phucmg phap d phan, yeu to phan h8i, dia diem va
thin gian giao Hap.
Dam phan c6 vai tre quan trong trong vi :c thuc hien cac mpc lieu va kat qua
gido due cim nha trubng, vi neu dam phan khO g khao se de dan den nang ket qua
kh6ng luting. Do dO, de cac cuOc dam than tha ding Hieu truang can nam ro cac
kieu trong darn phan va cac lei nang dam phan
CO 3 kiau dam phan : Dam phan Dieu m m( Him nghl, thu dao), dam phan
kiau cimg(canh tranh hay lap truerng) va dam p an co nguyén tae.
Dam phan kiau mem la ngueri darn phan tranh het sire nhimg xung dot, mau
than churn bi nhimg nhugng b0 de dat dugc Oa thuan. Ho than manh chit y den
mai quan he gift hai ben, chir kh8ng dat Wang I ich va quyen lgi.
Dam pit hau ding la ngueri dam phan pa vao lap tru&ng cimg ran va kien
dinh, ho tim moi each de ban ye cho lap truang dia minh va nang cao vi tri cua ban
than, lo tinh each de" ap dao, de bep dai Mc. Tr g cuOc dam phan nay co the co ich
va dat dugc thria thuan co lgi cho minh.
Dam pit co nguyen tac IA kiau dam ph' Oa tran cu ser ly thuyat cua tre
chai da dua kik dam phan nay de huerng dan tr lua chon luat chcri cho bat ky tinh

huOng nao bao gam b6n diem:
Ya con nguiri: Tech con ngueri ra khei v 4 de, kh8ng tang that va nham fan
giita con ngueri vai van de, dam phan truerc het a con ngueri chit kh8ng phai la may
tinh, ma m6i ngued lai co "tai tOi" cua m' co nh'an thirc ea tinh va cam Vic
....cum Hang mInh.
\la lgi ich: Tap trung vao lgi ich khsOng to trung vao lap truang.
Ya 9phuang an: Dua ra phucmg Ode au truerc khi quyet dinh nham giirp
giai quyat su khO khan oda viec tim lgi ieh t6i trong tinh huting phai chlu sue ap
cfm dai tac. Khi dai mat vai dai Mc, it al co th fun dugc giAi phap t8i 9tru. Do vay,
nha darn phan phAi co san giai phap dua ra v o nhimg giay phut quyet dinh
cong thing to phai dua van cac
Va tieu chart: Da tien hAnh dam p an th
tieu churn Ichach quan, chir khOng dua v o mo g muiin chn quan cua mOi ben.

Trang 2


De tien hanh mote cuOc dam phan thanh c ng, Hieu tnremg can nam bat va sit
dung thanh thao mot so nang trong darn ph ' nhu:
tang thuyet phuc trong dam than
icy nang dieu chinh muc tieu bandau tro g dam phan
Ky tang xir bri thugng trong dam ph'
icy tang giao tiep trong dam phim
Ky nang rang nghe va im Lang tong dan than
icy nang d4t c au hOi
icy tang tra left eau hen
Kyr tang xir ly be Vac trong dam pilau
Tit dO, cho thay ki tang dam phan rat qu tong la nhan to quyet dinh giftp
cho Hieu truang thanh cong trong cong tac qu IY. Vi vay, viec nghien ciru Vr lu'an
de xay dtmg ky tang dam phan nham nang ca hieu qua quan lY cita ngueri Hieu

ghia het sire quan tong trong viec
truemg Truerng trung hgc co so VI Thanh c6
xay dung va phdt trien nha truerng trong Thai gi tea .
1.3. LC/ do thyc tan
Trong cu'Oc song thi gaup nhu cac COng v ec dieu giai quyét bang cach giao
tiep, thucmg lugng, trao d6i....thi dam pban th , c su trey thanh melt cong viec khOng
the thieu. M6i chUng to khOng ai khOng rnOt lan dam phan vi dam phan la chiec
not cUa sit thanh cOng. De cuOc dam phan th' cong thi Hieu truemg can co kinh
nghiem, nhay ben trong giao tiep. Damhan v a la khoa hoc vita la nghe thuat no
gitip cho nha quan thanh cong ho tron ding viec.
Trong theft gian qua, cOng tdc dam phan c a Hieu trubng truemg trung hoc co
so Vi Thanh veri chinh quyen dia pbucmg, cha e hoc sinh, gido vien, math thuerns
quan nha truemg....da dam phan ye mOt so v" de chuyen mein, trong quan li dOi
dat
voi gido vien, dam phan vgi math trhuOng qu va veri cha me hoc sinh...
duoc mOt so ket Rua nhu mong muOn, tuy nhi n van con mOt so truerng harp dam
phan chua dat két qua nhu y, mOt tong nhan VT do chinh la Hieu truerng chua
duoc bOi dueing kyr tang dam phan ,m0t cach kh a hoc, phii hgp veri thuc tie'n va d6i
tac dam phan. Vi vay, tOi cho p de tai `Wang cao ky ming dam plain diet Hieu
Thanh,,Huy'en Thtiy, Tinh
trifling trtrang Ming H9c Ca SO V LThanh,
de
nghien
c'
nham
khac phuc nhemg han che,
Hau Giang" with h9c 2020- 2021
nang cao hot min ky tang dam phan city Hieu truOng, timg bugc dua nha truang
phat trien tot hon trong tucmg lai.
HIO'u trufrng truirng Trung Hoc

2. Thyc trong ve 14 nang damphin
Co' See Vi Thanh, Xi VI Thanh, Huy0 Th y, Tinh Hiu Giang
2.1. Mild quit ye tinh hinh nhi trong
Trueng Trung Hoc Co Soli Vi Thath thu0 Ap 7A1- xa Vi Thanh - Huyen Vi
Thily - Tinh Hau Giang. Tnremg nam khu trc dan at dOng at nen viec den
truOng cua cac em hoc sinh ding kha thttart to . Kinh te xa hOi cua ngueri dan dia
phuong chit yeu lam ruOng... gia ca thitruOng bién dOi kin hau thi luOn thay d8i
nen kinh te ca ngueri dan not day cling khOng ay Icha gia.
Nam hoc 2020 - 2021 truerng co 53 can b0 gido vien, ding nhan vien.
Nam hoc 2020 -2021 co 899 hoc sigh vgi 4 lop hoc. Trong tam hoc vim qua
truerng co 04 gido vien tham du NI thi ` 1` Gido vien day glee trong d6 co 04 gido
vien day gi6i cap tinh.

Trang 3


V8 co set vat chat tnrOng clugc xay dung ong d& khang trang vOi 30 phOng
hue ki81188, trong do co 6 phOng b0 m6 Om hOng vat ly,r, phOng h6a hoc, phOng
sinh hoc, phOng tin hoc, phOng cong n he thO g tin, phOng thiet bi. Truing co 1
ph6ng thu vien va 1 phông y te.
Ngoai cac hoat dOng day va hoc a tru g con thuemg xuyen t6 chirc cac
hoat dOng nhu: ngay 18 hOi tang ram c o cac m hoc sinh vui choi tang qua bath
va !Ong den cho cac
phia cOng down
h6 trg quan tam, giiip der kip thin
cOng doAn vien 86 hoan canh thuc su kh khan ong cuOc sting.
2.2. Thyc trang kY fling dam ph 'n
Hqu trtratg truang trung hyc
ser Vi Thanh.
Hieu timing la mOt nha qudn li trong tit g hoc nen cling gap khang it cac

tinh huOng xay ra trong va ngoai nha trurr g. H eu twang la ngued true tiep dimg ra
de dam phan va giai quyEt cac tinh hub g xay a. Trong thed gian qua Hieu truemg
da tien hanh dam phan ;Teri gido vien, ch qu en dia phuong, math thuOng
cha me hoc sinh. TuSi tong cuOc dam p r an m‘ Hieu truing da sir dung kieu dam
phan cling, mem hay nguyen tic. Nhu m t sO t huOng dam phan sau:
Tinh hiking 1: Hieu truing yeti gid i vien.
Ned dung dam phan la gido vien Ong h i lOng yeti su phan cong.
iTrong cuOc hop su pham dau n hoc ao thdng, 08 cila hieu triremg thay
Nguyen Van Son la meat giao vien tr8 6 tam huyet, , thay rat nhiet tinh nang nO
trong cOng viec, 4c biet trong cOng tic hit nh ern, thay la giao vien day mOn lich
sir trong nha truing. Trong cuOc hop hi -u tru g da phan cong thay Nguyen Van
Son kiem nhiem ban lao d'Ong cua nha ong Nen viec phan cong nay lam cho
thay Son khOng hai lOng va vo cling bite mac. T ay nghl- la hieu truing khOng quan
tam den hoan canh cila minh hien nay, c• tam 1 tru dap Sau 02 thong giang day va
nhan nhiem vu dugc giao tam trang tha v6 c g chin nan, khOng con nhie't huyet
va rat bat,man truck viec phan cong ciia eu ong.
Tien hanh dam phan: Hieu truen nghe
viec cua Thay Nguyen Van Son
nen cling di thu,thap thong tin to cac gi o vien sau do med Thay Nguyen Van Son
len phOng thay trinh bay tam to nguy n von cua thay. Sau do hieu truing trinh
bay ye clOc diem tinh hinh cua nha tn.!' g Do nha truing co nhieu giao vien day
mOn lich sir ma con lot Med lai IA giao vien uchi co thay la giao vien nam tre
nhi'et tinh trong cOng viec. VI vay, neu ong an cOng thay lam kiém nhiem ban
lao dOng nha truing tin gig° vien mOn 1 ch sir do du. VA' lai cac mOn hoc khac
khang the phan cong dirge ngoAi mOn 1 ch
Qua do viec phan cOng thay kiem
nhiem ban lao dOng se lam nhA truemg,
on, viec phan cOng nay cling mang
lai Igi ich cho nha truing dOng th6i khan dinh em uy tin, tiêng thom cho thay va
nhiem vu dugc giao. Hieu twang

gilt uy tin cho truing khi cac em hoan anh
dOng vien thay v1,1gi ich chung,ciia tru g va Ira se cling ban ,giam hieu het long
hO tro, tao moi diéu kien, sap xep thesi
h9p thdt, giap thay hoan thanh cong
viec dugc giao.
CuOc dam phan thanh cOng . Sau uai n i chuyen hOm ay thay Nguyen Van
San c6 tam trang phan chin, vui ye nhai nhi8 vu va nhat la tinh than thoai mai
hot trong viec giang day.
Tinh huffing 2: Hieu truing dam ph Arad anh thuemg quail
Dau nam hoc do kinh phi ciia nha ?mg On han hcp, nha truing muOn gay
quy hoc bOng cho hoc sinh ngheo co ho' canh o khan va dugc biet co mOt math


thuemg quan la dm hang vat lieu xay d • g a di phucmg thueng hay hi'S trg cho cac
truth-1g hoc tren dia ban nen hieu truemg a tru g da nghien cirti va tim hien tong
nei dung ye ethic dam phan nay. Ngoai a, hie truemg dm mei them chinh quyen
dia phuong co uy tin va co mOi quan he of dOi tac va sap xép be tri khOng gian va
thin gian cho buOi dam than veri math ueng uan nay. Qua cuOc dam phän thenh
cOng, nha truing clugc ho try yei so nen a 20.0 0.000d.
Tinh hitting 3: Hieu truing dam ph 'n Yen hinh quyen dia phucmg
N'Oi dung dam than: Cdc xe thunn xuye to tap ban hang rong xung quanh
truemg la hieu toeing em se giai quyet u sau:
Tien hanh dam phdn: Hieu truemg e tr' bay von chd tich Uy ban nhan clan
xa O dia phucmg ve nhang su viec xay ra O. tru' g nhu: Viec ti tap mua ban se anh
huerng rat nhieu den hoc sinh lam can tr° giao Ong, de xay ra tai non, viec bu'On
ban se lam mat my quan cua met truing hoc, 1.-mg thIrc an thi kheing dam ba p Ye
sinh. Mac dit truing da de bang "Khu v , c cam ua ban" va truing cling nhieu lan
nhac nhO nhimg tinh trang nay van khO g gia . Vi the, hieu truemg nhO. Uy ban
nhan dan xa chi dao va co huang giai .uyet
ling van de yuemg mac cila nha

truing de dem lai so an town cho hoc s c g nhu vé tham m5/ cho nha truing
trong thei gian tai.
CuOc dam phan thanh cOng, Chu ti h Uy an nhan dan xa hira se chi dao va
ph6i hop yeti luc lucrng ding an dia ph cmg 6 nhang bien phdp dOi yeaf nhilng
nguei dan mua ban nay. Va sau mOt than
,gian i viec mua ban to tap trueic ding
truing khOng con nth dung nhu mong m On c hieu truemg.
Tinh hang 4: Hieu truing dam phi \Teri ha me hoc sinh
Gan cuoi ham hoc, co mOt hoc sinh ghi h c vi 1n do gia dinh khO khan, khOng
du dieu kien cho em hoc tiép. La Hieu t Ong e se gidi,, quyet nhu sau:
Em se tim den nha dm ban hoc sf dO v tim hieu nguyen nhan tai sao g'an
ket thhc nam hoc ma hoc sinh do lai be I QC. feu truemg se not yeti phv huynh la
nen cho chait tiep tvc di r hoc, y1 chi con °Lig thäng nira la ket thac nom hoc, vi
em dang hoc lOp cuOi cap néu nghi thi iet the cho em sau nay. Anh, chi nen cho
chau hoc tiep de tim tuong lai sau nay bOi vi chi co viec hoc moi tao nen nghe
nghiep On dinh hon. Hieu truemg do, ng vi n em en tiép tvc di hoc va se giep de, he
try em de em co dieu kien hoc tiép.
dinh cho chau nghT hoc da deg
Cuec dam phan thanh cOng, phu hu nh
cho chdu tiép tic di hoc lai.
2.3. Nhtling diem manh, diem you ccr h thich thtic de dOi moti ki ning
dam phan cua Hieu truing tariyng ng H c Ca SO Vi Thanh.
2.3.1. Diem manh
Can be quan ly gido due do cac
Qua then gian &rye hoc tap lop VI du

giang vier' cua Truing Can BO quail In gilo dvc Thanh Ph6 H6 Chi Minh giang day
ban than em nam dugc nhang kien thir ye k hang dam phan va biet each van
dung nhilng ky nang dam than, hieu the cac k eu dam phan de mang den su thanh
cOng trong dam phan.

Trong mOi cuOc dam phan luem lan! nghe ling y kien pit anh va dOng gip
xay dung nha truing, nhin nhan van d dam .han da dat On den mvc dich
minh hay chtra de co each dieu chinh h 1Y.


Ban than lugn tim ten hoc hOi nh
kinh nghiam to ban be doling nghiap, co
firth than trach, nhiem cao, nhiat firth tron cong dc, yen nghe tan tny vgi nghe, lugn
doi xir cong bang dipi vai tre, yeu thucmg va ch - sOc tre hat king.
2.3.2.Diem yeu
Hieu truerng doi khi giai guy& co g viac cOn Ong ve tinh cam, diii khi con
nOng tinh, chua thuc sir diem firth trong
1Y c" g viac.
Hieu tnrerng chua hieu het nguyen ong, u can va tinh each dm mgi can bet,
giao vien, cong nhan vien nha truing.
Kinh nghiam trong cOng tac quan I cOn an che, chu yeu vua hoc tap, vim
nghien ciru de dirt kat va nit kinh nghiam
2.3.3. Cot h(ii
Dugc sir quan tam cila cac cap fly ang, hinh quyen dia phucmg va Ph6ng
giao due va dao tao huyan Vi Thiix. Sty g h^ nhiat tinh caa phi huynh hoc shill
cac lop va cac manh thugng quan ye co s vat c at.
DOi nga can bet, gido vien, than vie lugn nhiat tinh, co tinh than trach nhiem
cao va lugn gift doan két not 17,4.
Co day ducosovat chat de phgc
cho iec day va hoc cling nhu cac hoat
dOng cita nhá truing.
2.3.4. Thfich that
Don vi co gido ,vien mgi ra truing Itha Feu nen nang lgc chuyen mOn cOn
han ché, chua co nhieu kinh nghiam tro g gian day, chua co nhien ky nang trong
giai quyet nhftng van 4a nay sink trong q tri cOng tac.

Gido vien tre thieu tinh than cau ti n, nga thich nghi voi nhftng din meri ctia
nha truing.
Ngoai ra cling co mot so gra° vie 136 n he a tim cac cOng viac khdc co
ngu6n thu nhap cao hun, giup an dinh cu c son hon.
2.4. Kinh nghfe'm thyc to din b'n thfi
van dyng kis Ming dim
phfin trong nhi truing
Nang cao 1c5, nang dam phan nham ggp, p an qudn ly nha truing Mt va hieu
qua. cOng viac cao la mOt trong nhftng v. de q an tong va dirge Hieu trueing dac
Nat quan tam.
Ngued hieu truemg can xac dinh r6
tr dam phan gam ban giai doan:
Giai doan clnilin pi: 6 giai doan na ten p, an Lich tinh the dm minh, tim hieu
ve, din tac, tim hieu ye thuc lye cita ho, u c" thanh yr hop the dia den tac, tim
hien nhan sir dam phan cga dgi tac. Sau i ph" tich minh va dgi tic tgi dich than
thanh lap nhOm de dam phan thy thugc ao not dung cilia cutic dam phan; chuan 1)1
ke hoach va xac dinh urge tieu dam ph' Id bu c quan trong trong qua trimh chuan
dac biat, can dg kien nhftng nhugng • 0 can thiet de quyet dinh can chap nhan
luu
mat mOt phan quyen lgi de dat dirge theta thuan, de nhugng b0 that sr co gid
gigi han then gian dam phan; tao ra c phu g an khac nhau de thdo g6 be tac
neu nhu dam phan, khOng di den thee thu
Giai clogn tiép xac: giai doan nay Am to dieu kian a this lap mai quan he
ceri ma,, On, ggi, hop tac gala hai ben; o khg g Ulf nhe nhang to dau cuiic dam
phan den ket thtic se mang 10 ket qua oath an tot dep; r khi din mat can tao an
mOt ach true trap trong tinh huOng mat
tugng Mt dap veri din tac; tim hien deii
den mat tren ban dam phan de hieu dirge of tan o se ghat) tang lgi the cho chting to
khi dam phan cac not dung cu the.

Tr ng 6


Giai dogn dux chit: Day la giai soat titin hanh ban bac ve not dung mang
dam phan nen ngueri Hieu truiyng
tinh that chat, cu the, la khau tang di m
tang co ban nhu: y tang thuyet phvc, ky tang dieu
phal sir dung rat nhieu
chinh nhimg mix tieu ban dan, kg' nAng at cau h6i tra led eau h6i, ky nAng nhugng
hop.
g chien lugc dam phan
ky tang giai quy'et be the... va Iva c on
Trong qua trinh dam phan thuimg (2,r hang khac biet, them chi nay sinh mau
thuan, xung dOt ve quan diem, nhan thin , phu , g phap lam viec...d6 IA nining van
dung cham den quyen lgi at cha hay tinh than, uy tin, danh du, gia
de
n Hieu truerng can Iva chvn kg the
tri dao dire... gift cac ben tham gia dam
en
lu
c
th6a hiep, chien lugc truth dua,
chien lugc sau: chien lugc ne tranh, c
chien lugc tong tac, chién lugc thuong 1 gng d giAi quyet mau thuan.
ra khi d
ph: dat dugc th6a thuan nen sau khi
Két Mac dam phan:
thong nhat bang mieng can soan van b ki ket ban hanh va thuc hien; hoac ket
tic co
thdc dam phan kung dugc thee thuan,

Ong gp nay nen xem )(et xem
that su quan tam den van de nay hay ong, eu qua trinh dam phan lay ra mau
thuan qua mire cho phep can tam ngun cuOc dam phan mot then gian dai tic
binh tinh hoac to nit khOi cuOc dam than va ket thdc On hem.
Trong m6i cuOc dam phan, muOn d t den tr, thanh ding Hieu truerng can quan
tam den cac you ta: muc dich dm dam phan, I of tugng dam phan, nOi dung tha
dam phan, phuong phap dam phan, yen t phan Oi, dia diem va tiled gian.
Ngoai ra, Hieu truerng con can chi' dive hien tot cac hinh thuc de dam phan
nhu:
nhu: Hinh thirc dam phan giao tiep b' g van an, hinh thirc giao dap bang din
.h
thoai va hinh thirc dam phan bang gap m: t trot ep.
Trong ding tinh hueing quart Ig cu the, cu truerng can tam bat nhimg
trinh do phdt , ion c a tap the su pham nha truerng de sir
diem tam 19 cila cap
dung cac nang, dam than phii hgp nha
Qua tinh huOng ve viec Hieu truOn dam an vai gido vien ta thay nhu sau:
tap the, Hieu tmemg c6 ky nAng thuyet
Hieu tnrang Mat Fang nghe Men
phuc, Hieu truerng di thu thap thong tin, tang he g ki8n cua giao vien trinh bay,
im Sc gian khi giao vien nay S
kh6ng cat ngang gido vien, kh6ng p
khOng nhan nhiem vu, Hieu truemg co I p lu. dan chimg cu the vi sao lai c6 su
phan ding nhu the va dua ra each giai qu, et chi dang.
Qua anh huang ye viec Hieu truirn dam hat veri math thuOng quart ta thay
nhu sau:
nan giao tiap, biet lva chon theri gian,
Hieu truemg c6 ,1(57- tang van dung
dia diem, biet tim hin cac mai quan he trong a hOi trong dam phin. Tir dO,
cuOc dam phan than tong.

Qua tinh huOng ye viec Hieu truem• dam han veri chinh quyen dia phucmg ta
thay nhu sau:
4, ky nAng thuyet phvc trong dam
Hieu truang co 6 van dung kg flan an
phan neu ra nhitng diem then chOt dm an de de pit anh veri dai tac trong dam
phan va co nhimg de xuat, huémg giAi q yet c" van de dam than de dat dugc ket
qua nhu mong muOn.
Qua tinh huOng ye viec Hieu trirem dam han yeti phv huynh hoc sinh ta thay
nhu sau:
Hieu truerng co kg' tang giao tiêp, läng n he thu thap thong tin S giao vien,
tim ra nhimg diem then chlit dm van de a phi uynh Tir nhtmg thong tin thu thap

Tr ng 7


dugc cila Hieu truang phan tich, tong h de c thong tin phan h6i khi lam viec vai
va thuyet plum that, Hieu troang
day
gido vien va Phu hunh hoc sink mOt
the hien six ton tong va lich su dOi yeti g do vie Ira phu huynh
*I3Ai hyc kinh nghiem
Tir cac cuOc dam phan, em rift ra d, gc bai I 9c kinh nghiem cho ban than nhu:
Hieu truang IA mOt nha qudn ly c" c6 " nhin xa, c6 quan diem dung &AM
nhat la trong gial quyét cac &Ong viec d' phan trong nha truang
Hieu truang lam nAm vemg cac v bin ac thong to ban hAnh co lien quan
den cuOc dam phan. LA hieu truang luo co b'et lang nghe y kien tap the, lay tap
the la tren het, luOn timhieu tam pat uge to to nguyen v9ng dm can b0 gido
m c tieu va dim ra cac phuong huemg
vien trong nhA truang de co the dieu ch
cho phi]. hap.

Hieu truang phai biet sir dung tot t tan thuyet phuc, ky thug lang nghe
kien cita tap the de thu thap cac thOng t n lien uan den cuOc dam phan gigp cuOc
dam phan thAnh cOng.
g giao tiep de" neu , ra dirge nhi-mg
Hieu truang phAi biet van dung to Icy
dac diem then chót dia van de den dOi 'c dam hdn va c6 nhiing de xuat va hi:Ong
giai quyet elm van de can dam phan d t dug deu ma hieu truang mong muon.
Truck khi di vao cuOc dam phan, hilu tit g can tim hieu cac thong tin ye dOi
tdc va chuan bi Icy van de can dam ph' ngoa ra nen nha nhang ngtrai c6 uy tin
hoac co dia vi trong xa hOi di cling de cu c d' phan dat k8t qua cao hon.
Vic van dung tot ky nAng dam ph trong cong viec rat quan trong, Ichting the
15, chimg to can trao dOi hoc
thieu dOi vied hieu truang. VI the lA mOt nha q
cac ki nang dam phan va biet each ph6 hap nh hoat cac ky nang ddm phin de
gitip cho cuOc dam phan dirge thanh con hon.
nang dam phin trong twang
3. Ke hoach lihnh Ong van •yng
Trung Hyc Cr Sir Vi Thanh
Ke hoach hanh dOng: cac boat do g du ién thuc hien trong thai gian 1 ndm
hoc (9 thang)
dOng tir d'au ndm den cu6i thin
Thai diem bat dau xay dung ke hoach h
hoc 2020- 2021.
.
.1
Nguiri/
Ten
Dgkwn khO Bien phip
DieAu
en I fich th ik D

Muc tieu
vi
d
ding
khán /riii ro Wile phyc
thuc h en t 1 ye hien
can dat
•
thyc hieu
viec

a

(1)

(2)

(3)

(4)

(P)

Hieu -Tai lie
-Nam yang -
Nghien nhimg nOi truang.
dm tai dung cu the
dam
lieu c6 ye
phan trong

lien
nhd tnrang
quan
den ky
nang
dam
phan
1.

Trrtng 8

(6)

(7)

- KhOng c6 - Trani! thu
- Hieu
Wm
than gian do m9i
a Ong
nhan moi non.
ghien dm dam
viec
: i lieu dm ding
a cmg b0i qua nhieu
a rang CBQL
P. Ho Chi
inh
ghien elm
t en thu vien

A
cilia
S e
a crng.


- Giao vien
chap nhan
Dam
phan
su
phan
veri giao cong
va
vien v8 nhiet tinh
pan
thuc hien.
cong
chuyen
mon.

-
Hieu
truang.
- Ph6 hieu
trueing.
-
COng
doan.
-

Gião
vien.

-
Xay
dung ke
hoach cu
the.
am
-
yang inh
hinh
an
su va Ong
viec.

- Cang to
aluyen mon
gdp giao vien
t ao ddi acre
t 'ep
- ThOng bdo
cac
tl ong
hop hOi dOng
s a pham.

- Gido vial
khOng chap
nhan

dam
phan
theo
nhu muc tieu
ban dan

Dam - 100% giao
phan
vien thuc
yin giao hien.
vien ,
cam két
thuc
hien
dung
qui dinh
dm nha
truerng.

-
Hieu
truerng.
- PhO hien
twang.
-
COng
doan.
-
Giao
vien.

- Quy the
dm nha
truemg.
-
ing
qua
cac
cu'Oc 9p
hOi dung,
hop
chuyen . ,
m6nen
khai c the
rO rang

- Cac to thao
Juan cac nOi
dung.
- Hop chuyén
hOi
mon,
dOng cong
nhau
than
luan.

- MOt so giao
vien khOng
dOng thuan

- Chua co
nhung giai
phap pha hop
va hieu qua.

ay, - Tham mini
k8 \Teri fly ban
than clan xa
rai ye su viec
ian ten.
am - PhOi hgp
thanh
c ic
phan
lien
quan.

- Phucmg an
dim ra nhung
thuc
chua
hien thuemg
xuyen.
- Viec mua
ban van dm

- Hieu truOng
dua ra nhimg
k8 hoach can
6m phan

- Med nhimg
phu huynh
khOng thOng
nhat veri k8

Dam
phan
\Teri
chinh
quyen
dia
phucmg
ye viec
to tap,
mua
ban
truerc
cong
truâng
Dam
phan
vai Ban
dai dien

Hieu
KhOng -
-
lay ra an truang, 1.J'y
tac

giao ban nhan
thOng tnreic dan xa va
luc lugng
cong
taring.
cong an
xi

- Dugc su
hO
Ong
thOng nha't
cao dm Ban

-
Hieu
truang.
- Ban dai
dien cha

-
dung
hoach.
-
gian
hanh
viec.

- CO 1(8
hoach uc

tieu cu the
oat
cho
Trc ng 9

- Chan N
nOi
k.9
dung dam
pan, du
an nhi'eu
phucmg an
mang tinh
thuyet phuc
den
veil
giao vien.
- Chudn N
nOi
k,
dung cho
cuOc dam
pan.
- Thuyet
phuc gido
vien thay
9
dugc
nghta va
tam quan

tr9ng, oh
van de . ,
-
Lang
nghe ton
9
tong
ca
kien
giao vien.
-Phan cong
bao ve theo
dOi va bao
cao
kip
tiled.

- Dim ra
nhien li de"
phy huynh
hien rei km


cha me
hoc sinh
ye viec
then
thuerng
hoc
I sinh

dai dien cha
me hoc sinh
viec
ve
khen
thuerng hoc
sinh
- Huge phi;
huynh hoc
sinh quyen
g6p them
hien vat de
nang
cao
them gia tri
viec
ye

hoc
me
sinh
ye
viec khen
thuemg
hoc sinh
va cac phu
huynh hoc
sinh town
truemg.

7.
So tong
ket cac
cuOc
dam
phan da
thgc
hien.

- Bin than
da danh gia
cac
clime
cu'Oc dam
da
phan
thurc hien.
Tit dO, rut
kinh
nghiem phat
cac
huy
diem math
khdc
va
phuc diem
yeu.

Mai Ban hoach tren.

i then cha
me hoc sinh
v= viec khen
thuemg hoc
smh hop veri
Hieu truer' ng
de ban bac va
luAn
thao
thOng qua.
- Trién khai
thgc hien Ice
hoach.

ye 19i ich
oh
viec
khen
thuemg cho
hoc sinh
- LAy 9
kien bieu
quyet
so
dOng.

luc hoc tap
tot.

Ulan

thuang cho
hoc sinh.
6. Dam -Tat ca gido
vien cong
phän
veri
than vien
trong nha
cOng
down ye truemg deu
viec
doge tang
hop mat qua.
tang
quA cho
gido
vien
nhan
ngay le

thing.
- Cac ,tuy
dinh IR xa
hOi
6a
gido • uc
trong le a
truemg.
iec

-
khen
thuemg
gin!)
ho
inh
hoc
inh
co
than v: no

Hieu
-
tnrerng.
- Ban chAp
hanh cong
down.

- Ke hoach
cna
ien
dean lao
dOng
huy'en.
- Ke hoach
a
dm
tnrimg va
cOng I I An
ca sir.

- Hop trao - Nguen kinh
d6i tnrc tiep. phi con han
L Can nhac cha.
lai
nguirin
kinh phi.
-Thai gian to
eh& hop mat
ca the cho
tong ngay le.

- Ph& hop
hai
S
ngu6n kinh
gala
phi
nha truerng
va
cOng
down.

-
Hieu
truemg.
- Cac ban
,
nganh
doan the

trong nha
true:mg.

-
Thong
cac
qua
cuOc • am
phan cila
ban the
ay,
-
dung ke
hoach
hanh d!ng.

- Nhim nhAn
lai nhismg ket
qua cilia. ban
trong
than
dam
c 2 'Oc
,
phan.
- Biet fang
nghe 1 kian
ch. Sp the.

Diing

-
nghiep ngai
va cham nen
it g6p 9
nhieu trong
thgc
khi
hien.

DOng
-
vien, ,
khuyen
khich gido
vien tham
gia dOng
g6p 9 kién.

Tra g 10


4. KkluOn va kin nghi

4.1. Ket luem
KhOng rieng Imh vuc gido due, d' ph din ra m9i not tong thuc to cuOc
song. Dam phan , vira la mot khoa hoc, Ira la of nghe thuat. Quin ly tOt khOng
phaidimg quyen lye ma can Ming stir c m h6 MP vat cap dum.
Trong linh vuc gido due, xuyen su t qua lit quart ly cha ngueri Hiau twang
luOn cO nhting cuOc darn phan yeti cac d i tic ng va ngoal nha tnrerng nhArn trao
dOi thOng tin, thuyet phuc de dat ducrc ling oa thuan ye cac van de lchac nhau.

De dat dugc thanh cOng trong the cuOc • am p an, ngueri Hiau truerng phai co lcha
nang lam cho cap clued trinh ,bay hat ling
tu, nguyen vong cua ho. Hi'eu
trueng phai nOi lam sao cho cap du gi n e, hie va chap nhan tat ca nhimg van de
khac nhau. Cho nen, ban than Hieu tru' g
khOng ngimg phfin dau, ren luyan
ca ve phAm chat dao due, chuyen mon v' ca ye a nang quail ly cha minh
Thuc chat, trong thuc to thi cuOc • Am ph cua Hiau truemg khOng phai
nao cling thank c'Ong, su thanh cOng tr • ng
phan deu la do Hiau trugng biet
ph6i hop linh hoat cac Icy nang nhu bia Fang ghe, ky nang giao flap tOt, ki nang
• cac c6 hiau qua.
nhugng b0, kyräng xir ly khi be tac....m;:t
Trong m'Oi ngu6i chimg ta ai cling eu co of ban nang giao tiap Hang lc/Ong
phdi ai cling giao dap tOt dam phan t at dug , tong nha quan ly cling vay. Nha
quan ly muein dam phan tOt thi cling ph can
c t ai qua mot qua trinh hoc tap va ran
luyan khOng ngimg trong qua trinh qu ly d nang cao hon ky nang dam phan
trong hOi.,

4.2. Kiénynghi
4.2.1. Dili vin

Giko dye vir D110 go

Ph6i, hop vgi Truerng Can b0 quan 1Y gia due Thanh ph6 H6 Chi Minh mg
„
• 1mg
cac 16p bOi due:Mg cho can bo quan
c ye nang cao trinh dO tong cOng

tac quan ly trong co nang dam ph cua tau truemg.

4.2.2. DOi yen Phang Gino dye

a

PhOng Ciao due va Dao tao can ta
gia lgp hoc nay.
Ngoai ra, trong cac buOi tap huan
Ciao due va Dao tao can
an to chirc cac b
mien-1g chuyen mOn, gido vien, can b0 q
huOng de hoc vien dugc trinh bay theo 9

?totg
diet!

en cho can b0 quirt ly ducrc tham

sinh oat, chuyén m6n, nghiap ra PhOng
6i tap huan ve ky nang dam phan cho tO
all ly ling tham gia va can tao ra cat finh
ien ri ng cua mink.

4.2.3. Din vOi ca quan, don v i;
Trien khai bOi clueing nOi dung chu en de nang dam phan cho tat ca can b0,
gido vien, nhan vien nha trugng.
Chit dOng dam phan veri , chinh qu en di phuong, vgi cha me hoc sinh
h0 ye tinh than cling u co vat chat ginp cho cac hoat dOng
tranh thit su

cha nha tnremg dugc thuc hian tOt.

Hau Giang, ngay 18 dicing 04 nam 2021
Nguiri viet

Tr&'n Thanh Van

Tra' g 11


TAI LIEU I AM
01 . Tai lieu bai duang CBQL true g m"
TP HCM.
ThOng to 32/2020/TT — BGDD Va b
sár, trung hoc 016 thong ya trutmg pho thing
Bao cao tong két nhiam vu n. hoc
vu nam hoc 2020-2021, Truang Trung H I c Ca

Tr. ng 12

AO
non, pha thong cua truamg CBQL
n hanh diau le trueng trung hoc ca
nhiau cap hoc.
019-2020 va phuang hue:mg nhiam
Vi Thanh.


CQNG HUIA Xik HQI
Ddc la

Ht N HIA VICT NAM
huc
— Ha

PHIEU NHAN XET NGHI N C THI/C TE
Ngunii nhan xet:
Lanh dao Trträng Trung Hoc Ca Se Vi Th h, Xa Vi Thanh, Huyen
Thity, Tinh Hau Giang.
Nguiri duvc nhan xet:
Ho vi. ten: Trail Thanh Van
Ngay, thang, nam sink • 28/03/1985
Chirc
Ciao vidn
Dan vi cong tdc: Tnremg Trung HQC Ca So Vi Thanh.
Nqi dung nghien aim thiyc to
Nang cao ki näng dam phan cita Hi u trtr g Tnrerng Trung Hoc Ca So Vi
Thanh, Xa Vi Thanh, Huyen Vi Thily, Ti Hau Giang.
Nhan zit:
4.1. Tinh than, thai dO nghien ciru:
Nghiem tüc chap hanh Vet moi qiy Binh khi nghien dm de tai tai trtrerng.
4.2. Tinh chinh xic cua thong tin:
Dam bao thong tin trong tieu Juan chi xac, cu the veri tinh hinh, clac
diem ciia trueng.
4.3. Dam bdo ke hoach thai gian:
Nghidn ciru dam bdo thai gian, flung v i tien dt) quy Binh
5. Dinh gii,chung
Dat yeu cau.
H u Gi. 1 11-attivlhang 04 nam 2021
• PN : CING

ri
iw,..

ic,Li., ik, ,i,

spill Chi [Xing