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Course Number
2152B
Student
:RUNERRN

Implementing Microsoft Windows 2000
Professional and Server


Part Number: X05-78414
Course Number: 2152B
Released: 5/2000
Workbook
Implementing Microsoft®
Windows® 2000
Professional and Server
Information in this document is subject to change without notice. The names of companies,
products, people, characters, and/or data mentioned herein are fictitious and are in no way intended
to represent any real individual, company, product, or event, unless otherwise noted. Complying
with all applicable copyright laws is the responsibility of the user. No part of this document may
be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of Microsoft Corporation. If, however, your only
means of access is electronic, permission to print one copy is hereby granted.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual
property rights covering subject matter in this document. Except as expressly provided in any
written license agreement from Microsoft, the furnishing of this document does not give you any
license to these patents, trademarks, copyrights, or other intellectual property.
=2000 Microsoft Corporation. All rights reserved.
Microsoft, Active Desktop, Active Directory, ActiveX, BackOffice, DirectX, FrontPage, JScript,
MS-DOS, NetMeeting, PowerPoint, Visual Basic, Visual Studio, Windows, Windows Media, and
Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the


U.S.A. and/or other countries.
Other product and company names mentioned herein may be the trademarks of their respective
owners.
Project Lead: Rick Selby
Instructional Designers: Kelly Bowen, Victoria Fodale (ComputerPREP),
H. James Toland III (ComputerPREP), Kathryn Yusi (Independent Contractor),
Barbara Pelletier (S&T Onsite)
Lead Program Manager: Andy Ruth (Infotec Commercial Systems)
Program Manager: Chris Gehrig (Infotec Commercial Systems),
Joern Wettern (Wettern Network Solutions)
Graphic Artist: Kimberly Jackson (Independent Contractor)
Editing Manager: Lynette Skinner
Editor: Kelly Baker (The Write Stuff)
Copy Editor: Kathy Toney (S&T Consulting)
Online Program Manager: Debbi Conger
Online Publications Manager: Arlo Emerson (Aditi)
Online Support: David Myka (S&T Consulting)
Multimedia Development: Kelly Renner (Entex)
Courseware Test Engineers: Jeff Clark, H. James Toland III (ComputerPREP)
Testing Developer: Greg Stemp (S&T OnSite)
Compact Disc Testing: Data Dimensions, Inc.
Courseware Testing: Data Dimensions, Inc.
Production Support: Carolyn Emory (S&T Consulting)
Manufacturing Manager: Rick Terek (S&T OnSite)
Manufacturing Support: Laura King (S&T OnSite)
Lead Product Manager, Development Services: Bo Galford
Lead Product Manager: Gerry Lang
Group Product Manager: Robert Stewart
Simulations and interactive exercises were made with Macromedia Authorware
Printed in Argentina by Docuprint S.A.

Part Number: X05-78414
Released: 5/2000
Implementing Microsoft® Windows® 2000 Professional and Server iii
Contents
Introduction
Course Materials 2
Prerequisites 3
Course Outline 4
Microsoft Certified Professional Program 9
Microsoft Official Curriculum 11
Facilities 12
Module 1: Installing or Upgrading to Windows 2000
Overview 1
Preparing for Installation 2
Installing Windows 2000 Professional from a Compact Disc 13
Installing Windows 2000 Advanced Server from a Compact Disc 17
Lab A: Installing Windows 2000 23
Upgrading to Windows 2000 Professional 34
Upgrading to Windows 2000 Advanced Server 42
Identifying Setup Errors 46
Review 48
Module 2: Configuring the Windows 2000 Environment
Overview 1
Configuring and Managing Hardware 2
Lab A: Creating and Using Hardware Profiles 11
Configuring Display Options 17
Configuring System Settings 24
Configuring the Desktop Environment 29
Lab B: Modifying Startup and Recovery Options 36
Configuring Internet Options for Client Computers 40

Lab C: Configuring Internet Options 43
Review 46
Module 3: Connecting Windows 2000–based Clients to Networks
Overview 1
Windows 2000 Connectivity 2
Connecting to a Microsoft Network 4
Lab A: Configuring and Testing IP Addresses 13
Connecting to a Novell NetWare Network 24
Lab B: Installing and Configuring Gateway (and Client) Services for NetWare 32
Review 33
Module 4: Creating and Managing User Accounts
Overview 1
Introduction to User Accounts 2
Guidelines for New User Accounts 3
Creating Local User Accounts 7
Lab A: Creating Local User Accounts 9
Creating and Configuring Domain User Accounts 14
iv Implementing Microsoft® Windows® 2000 Professional and Server
Setting Properties for Domain User Accounts 20
Customizing User Settings with User Profiles 29
Lab B: Creating and Modifying Domain User Accounts 33
Best Practices 39
Review 40
Module 5: Managing Access to Resources by Using Groups
Overview 1
Introduction to Windows 2000 Groups 2
Implementing Groups in a Workgroup 5
Implementing Groups in a Domain 10
Lab A: Creating a Global Group 19
Best Practices 23

Review 24
Module 6: Managing Data by Using NTFS
Overview 1
Introduction to NTFS Permissions 2
How Windows 2000 Applies NTFS Permissions 4
Using NTFS Permissions 11
Using Special NTFS Permissions 15
Lab A: Using NTFS Permissions 19
Compressing Data on an NTFS Partition 24
Configuring Disk Quotas on NTFS Partitions 29
Lab B: Configuring Disk Compression and Quotas 33
Securing Data by Using EFS 39
Lab C: Securing Files by Using EFS 44
Review 50
Module 7: Providing Network Access to File Resources
Overview 1
Introduction to Shared Folders 2
Creating Shared Folders 3
Combining NTFS and Shared Folder Permissions 13
Using Administrative Shared Folders 14
Publishing a Shared Folder in Active Directory 16
Lab A: Sharing and Securing Network Resources 17
Configuring Shared Folders by Using Dfs 25
Lab B: Configuring Domain-based Dfs 34
Review 40
Module 8: Monitoring and Optimizing Performance in Windows 2000
Overview 1
Monitoring Event Logs 2
Using Task Manager to Monitor System Resources 11
Lab A: Using Task Manager and Event Viewer 17

Using System Monitor to Monitor System Performance 27
Using Alerts 33
Lab B: Monitoring System Performance 35
Optimizing Performance 42
Review 53
Implementing Microsoft® Windows® 2000 Professional and Server v
Module 9: Implementing Security in Windows 2000
Overview 1
Securing Desktops and Services by Using Security Policies 2
Lab A: Configuring Windows 2000 Security Settings 15
Auditing Access to System Resources 23
Lab B: Configuring Auditing 32
Review 42
Module 10: Configuring Printing
Overview 1
Introduction to Windows 2000 Printing 2
Adding a Printer 6
Lab A: Installing Printers on a Print Server 13
Configuring a Network Printer 19
Configuring Internet Printing 25
Lab B: Installing a Client Printer and Managing Printers 29
Review 35
Module 11: Configuring Windows 2000 for Mobile Computing
Overview 1
Configuring Hardware for Mobile Computing 2
Configuring Power Management Options for Mobile Computing 4
Lab A: Configuring Power Management Options 8
Making Files Available for Offline Use 11
Lab B: Configuring Offline Files 18
Connecting to Networks and Computers 25

Identifying Solutions to Mobile Computing Problems 29
Review 30
Module 12: Configuring and Managing Disks
Overview 1
Windows 2000 Disk Types 2
Creating Partitions on a Basic Disk 7
Creating Volumes on a Dynamic Disk 8
Lab A: Working with Dynamic Disks 13
Performing Common Disk Management Tasks 19
Lab B: Creating and Mounting a New Volume 29
Best Practices 33
Review 34
Module 13: Implementing Disaster Protection
Overview 1
Introduction to Disaster Protection 2
Configuring an Uninterruptible Power Supply 4
Implementing Fault Tolerance by Using RAID 6
Lab A: Implementing Fault-Tolerant Volumes 19
Backing Up and Restoring Data 20
Lab B: Backing Up and Restoring System State Data 30
Using Disaster Recovery Tools 34
Review 41
vi Implementing Microsoft® Windows® 2000 Professional and Server
Module 14: Installing and Configuring Terminal Services
Overview 1
Introduction to Terminal Services 2
Planning the Installation 8
Installing Terminal Services 17
Configuring Terminal Services 19
Establishing a Terminal Session 23

Configuring Session Settings 26
Lab A: Installing Terminal Services 27
Installing Applications on a Terminal Server 33
Lab B: Installing an Application 37
Review 40
Module 15: Implementing Windows 2000 Clients
Overview 1
Deploying Windows 2000 2
Performing a Manual Network Installation 3
Customizing Installations and Upgrades by Using Switches 5
Installing Windows 2000 Using the Setup Manager Wizard 10
Using Disk Duplication 15
Lab A: Creating an Answer File for an Unattended Installation 18
Installing Windows 2000 Using RIS 23
Troubleshooting Windows 2000 Setup 28
Lab B: Running the System Preparation Tool 30
Review 34
Module 16: Implementing Windows 2000-based Servers
Overview 1
Common Implementation Features 2
Implementing a File Server 11
Implementing a Print Server 20
Implementing an Application Server 26
Implementing a Web Server 29
Routine Administration Tasks 33
Review 37
Implementing Microsoft® Windows® 2000 Professional and Server vii
About This Course
This section provides you with a brief description of the course, audience,
suggested prerequisites, and course objectives.

Description
This course provides students with the knowledge and skills necessary to install
and configure Microsoft
® Windows® 2000 Professional on stand-alone
computers and on client computers that are part of a workgroup or a domain. In
addition, this course provides the skills and knowledge necessary to install and
configure Microsoft Windows 2000 Server to create file, print, and Terminal
servers. It also provides students with the prerequisite knowledge and skills
required for course 2153A, Implementing a Microsoft Windows 2000 Network
Infrastructure.
Audience
This course is intended for new-to-product support professionals who will be
responsible for installing and configuring Microsoft Windows 2000
Professional and Windows 2000 Server, and for those who are on the
Microsoft Certified Systems Engineer (MCSE) Windows 2000 certification
track.
Student Prerequisites
This course requires that students meet the following prerequisites:
 Successful completion of course 2151A, Microsoft Windows 2000 Network
and Operating System Essentials, or have equivalent knowledge. This
includes the ability to:
• Describe the principal features of the Windows 2000 operating system
and basics of networking in a Windows 2000 environment.
• Describe the types of user accounts and the principal security features of
a Windows 2000 environment.
• Identify the tools used to perform various administrative tasks.
• Describe the features of the common protocols used in the
Windows 2000 networking environment.
• Describe the fundamentals of Transmission Control Protocol/Internet
Protocol (TCP/IP).

• Describe the network communication models used in a Windows 2000
network.
• Differentiate between the various types of network architectures.
• Describe physical components commonly used for network
communication.
viii Implementing Microsoft® Windows® 2000 Professional and Server
• Describe the concepts for remote access services and the protocols used
for communication with a remote host.
• Describe the requirements for Internet access and Web security.
• Summarize network support tasks and utilities, and identify the purpose
of key networking utilities in Windows 2000.
The course materials, lectures, and lab exercises are in English. To benefit fully
from our instruction, students need an understanding of the English language
and successful completion of the prerequisites.
Course Objectives
At the end of this course, the student will be able to:
 Install or upgrade to Windows 2000
 Configure the Windows 2000 environment
 Connect clients running Windows 2000 to networks
 Create and manage user accounts
 Manage access to resources by using groups
 Manage data by using NTFS
 Provide network access to file resources
 Monitor and optimize performance in Windows 2000
 Implement Windows 2000 Security
 Configure Windows 2000 Printing
 Configure Windows 2000 for mobile users
 Configure and manage disks and partitions
 Implement disaster protection
 Install and configure Terminal Services

 Implement Windows 2000-based clients
 Implement Windows 2000-based servers
Implementing Microsoft® Windows® 2000 Professional and Server ix
Student Materials Compact Disc Contents
The Student Materials compact disc contains the following files and folders:
 Default.htm. This file opens the Student Materials Web page. It provides
students with resources pertaining to this course, including additional
reading, review and lab answers, lab files, multimedia presentations, and
course-related Web sites.
 Readme.txt. This file contains a description of the compact disc contents and
setup instructions in ASCII format (non-Microsoft Word document).
 AddRead. This folder contains additional reading pertaining to this course.
If there are no additional reading files, this folder does not appear.
 Answers. This folder contains answers to the module review questions and
hands-on labs.
 Appendix. This folder contains appendix files for this course. If there are no
appendix files, this folder does not appear.
 Courses. This folder contains the self-paced courses that are included with
this course.
 Fonts. This folder contains fonts that are required to view the PowerPoint
presentation and Web-based materials.
 Labfiles. This folder contains files that are used in the hands-on labs. These
files may be used to prepare the student computers for the hands-on labs.
 Media. This folder contains the multimedia presentations that are included
with the course.
 Simulation. This folder contains the files for the simulated labs for this
course.
 Webfiles. This folder contains the files that are required to view the course
Web page. To open the Web page, open Windows Explorer, and in the root
directory of the compact disc, double-click Default.htm.

 Wordview. This folder contains the Word Viewer that is used to view any
Word document (.doc) files that are included on the compact disc. If no
Word documents are included, this folder does not appear.
x Implementing Microsoft® Windows® 2000 Professional and Server
Document Conventions
The following conventions are used in course materials to distinguish elements
of the text.
Convention Use


 Indicates an introductory page. This symbol appears next
to a slide title when additional information on the topic is
covered on the page or pages that follow it.
bold Represents commands, command options, and portions of
syntax that must be typed exactly as shown. It also
indicates commands on menus and buttons, icons, dialog
box titles and options, and icon and menu names.
italic In syntax statements, indicates placeholders for variable
information. Italic is also used for introducing new terms,
for book titles, and for emphasis in the text.
Title Capitals Indicate domain names, user names, computer names,
directory names, folders, and file names, except when
specifically referring to case-sensitive names. Unless
otherwise indicated, you can use lowercase letters when
you type a directory name or file name in a dialog box or
at a command prompt.
ALL CAPITALS Indicate the names of keys, key sequences, and key
combinations — for example, ALT+SPACEBAR.
monospace
Represents code samples, examples of screen text, or

entries that you type at a command prompt or in
initialization files.
[ ] In syntax statements, enclose optional items. For example,
[filename] in command syntax indicates that you can
choose to type a file name with the command. Type only
the information within the brackets, not the brackets
themselves.
{ } In syntax statements, enclose required items. Type only
the information within the braces, not the braces
themselves.
| In syntax statements, separates an either/or choice.
Indicates a procedure with sequential steps.
In syntax statements, specifies that the preceding item may
be repeated.
.
.
.
Represents an omitted portion of a code sample.
Contents
Introduction 1
Course Materials 2
Prerequisites 3
Course Outline 4
Microsoft Certified Professional Program 9
Microsoft Official Curriculum 11
Facilities 12
Introduction
Information in this document is subject to change without notice. The names of companies,
products, people, characters, and/or data mentioned herein are fictitious and are in no way intended
to represent any real individual, company, product, or event, unless otherwise noted. Complying

with all applicable copyright laws is the responsibility of the user. No part of this document may
be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of Microsoft Corporation. If, however, your only
means of access is electronic, permission to print one copy is hereby granted.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual
property rights covering subject matter in this document. Except as expressly provided in any
written license agreement from Microsoft, the furnishing of this document does not give you any
license to these patents, trademarks, copyrights, or other intellectual property.
=2000 Microsoft Corporation. All rights reserved.
Microsoft, Active Desktop, Active Directory, ActiveX, BackOffice, DirectX, FrontPage, JScript,
MS-DOS, NetMeeting, PowerPoint, Visual Basic, Visual Studio, Windows, Windows Media, and
Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the
U.S.A. and/or other countries.
Other product and company names mentioned herein may be the trademarks of their respective
owners.
Project Lead: Rick Selby
Instructional Designers: Kelly Bowen, Victoria Fodale (ComputerPREP),
H. James Toland III (ComputerPREP), Kathryn Yusi (Independent Contractor),
Barbara Pelletier (S&T Onsite)
Lead Program Manager: Andy Ruth (Infotec Commercial Systems)
Program Manager: Chris Gehrig (Infotec Commercial Systems),
Joern Wettern (Wettern Network Solutions)
Graphic Artist: Kimberly Jackson (Independent Contractor)
Editing Manager: Lynette Skinner
Editor: Kelly Baker (The Write Stuff)
Copy Editor: Kathy Toney (S&T Consulting)
Online Program Manager: Debbi Conger
Online Publications Manager: Arlo Emerson (Aditi)
Online Support: David Myka (S&T Consulting)
Multimedia Development: Kelly Renner (Entex)

Courseware Test Engineers: Jeff Clark, H. James Toland III (ComputerPREP)
Testing Developer: Greg Stemp (S&T OnSite)
Compact Disc Testing: Data Dimensions, Inc.
Courseware Testing: Data Dimensions, Inc.
Production Support: Carolyn Emory (S&T Consulting)
Manufacturing Manager: Rick Terek (S&T OnSite)
Manufacturing Support: Laura King (S&T OnSite)
Lead Product Manager, Development Services: Bo Galford
Lead Product Manager: Gerry Lang
Group Product Manager: Robert Stewart
Simulation and interactive exercises were built with Macromedia Authorware
Introduction 1
Introduction
 Name
 Company Affiliation
 Title/Function
 Job Responsibility
 Network Administration Experience
 Windows 2000 Experience
 Expectations for the Course
2 Introduction
Course Materials
 Name Card
 Student Workbook
 Student Materials Compact Disc
 Course Evaluation
The following materials are included with your kit:
 Name card. Write your name on both sides of the name card.
 Student workbook. The student workbook contains the material covered in
class, in addition to the hands-on lab exercises.

 Student Materials compact disc. The Student Materials compact disc
contains the Web page that provides students with links to resources
pertaining to this course, including additional readings, review and lab
answers, lab files, multimedia presentations, and course-related Web sites.
To open the Web page, insert the Student Materials compact disc into
the CD-ROM drive, and then in the root directory of the compact disc,
double-click Default.htm.
 Course evaluation. At the conclusion of this course, please complete the
course evaluation to provide feedback on the instructor, course, and
software product. Your comments will help us improve future courses.
To provide additional comments on course materials, send e-mail to
Be sure to type Course 2152B in the subject line.
To provide additional comments or inquire about the Microsoft Certified
Professional program, send e-mail to
.
Note
Introduction 3
Prerequisites
 Course 2151A, Microsoft Windows 2000 Network and
Operating System Essentials, or equivalent skills and
knowledge
This course requires that you meet the following prerequisites:
 Course 2151A, Microsoft® Windows® 2000 Network and Operating System
Essentials, or equivalent skills and knowledge. To successfully complete
Course 2152B, you should be able to:
• Describe the principal features of the Windows 2000 operating system
and the basics of a Windows 2000 network environment.
• Describe the types of user accounts and the principal security features of
a Windows 2000 environment.
• Identify the tools used to perform various administrative tasks.

• Describe the features of the common protocols used in the
Windows 2000 network environment.
• Describe the fundamentals of Transmission Control Protocol/Internet
Protocol (TCP/IP).
• Describe the network communication models used in a Windows 2000
network.
• Differentiate between the various types of network architectures.
• Describe physical components commonly used for network
communication.
• Describe the concept of remote access and the protocols used for
communication with a remote host.
• Describe the requirements for Internet access and Web security.
• Summarize network support tasks and utilities, and identify the purpose
of key networking utilities in Windows 2000.
4 Introduction
Course Outline
 Module 1: Installing or Upgrading to Windows 2000
 Module 2: Configuring the Windows 2000 Environment
 Module 3: Connecting Windows 2000-based Clients to
Networks
 Module 4: Creating and Managing User Accounts
 Module 5: Managing Access to Resources by Using
Groups
 Module 6: Managing Data by Using NTFS
Module 1, “Installing or Upgrading to Windows 2000,” presents the procedures
for installing and upgrading to Windows 2000 Professional and Server. It starts
by covering the preparation necessary for installation. The module then steps
through the actual installation of Windows 2000 Professional and Advanced
Server from a compact disc. Next, the module presents the procedures for
upgrading to Windows 2000 Professional and Server. Finally, the module

presents potential installation errors and their solutions. At the end of this
module, you will be able to install or upgrade to Windows 2000 Professional
and Server.
Module 2, “Configuring the Windows 2000 Environment,” provides the
knowledge and skills necessary to configure the Windows 2000 environment.
The module begins with an explanation of how to configure and manage
hardware, including how to configure and manage hardware profiles. Next, the
module describes how to configure display settings and support for multiple
monitors to expand the usable desktop area. The module continues by
discussing how to configure operating system settings, including how to set
environment variables and change startup and recovery options. The module
concludes by describing how to configure the desktop environment. At the end
of this module, you will be able to configure the Windows 2000 environment.
Module 3, “Connecting Windows 2000–based Clients to Networks,” provides
the knowledge and skills necessary to connect client computers running
Windows 2000 to networks. The module begins with information on connecting
to Microsoft networks, including how to configure TCP/IP manually and how
to obtain settings automatically. Next, the module describes how to connect to
networks running Novell NetWare, including the process for installing and
configuring NWLink and Client Services for NetWare. At the end of this
module, you will be able to connect Windows 2000 clients to networks.
Introduction 5
Module 4, “Creating and Managing User Accounts,” provides the knowledge
and skills necessary to create and manage user accounts. The module begins by
introducing the concept of user accounts and what they are used for. The
module then explains the requirements for local user accounts and the process
for creating a local user account. Next, the module explains how to create and
configure domain user accounts. The module also covers the steps for setting
properties for domain user accounts. Finally, the module explains how to
customize user settings with user profiles. At the end of this module, you will

be able to create and manage user accounts.
Module 5, “Managing Access to Resources by Using Groups,” provides the
knowledge and skills necessary to understand the purpose and use of groups,
develop group strategies, and implement groups. The module begins with an
overview of groups. It continues by explaining how to develop a group strategy.
Next, it covers the process for creating groups in a domain and creating local
groups. Finally, the module discusses best practices relating to groups. At the
end of this module, you will be able to manage access to resources by using
groups.
Module 6, “Managing Data by Using NTFS,” presents the skills and knowledge
necessary to manage data by using the NTFS file system. The module starts by
describing the purpose of NTFS file and folder permissions, and continues with
information on how permissions apply in Windows 2000. Next, the module
presents the process of assigning NTFS permissions to files and folders, and the
process of controlling permissions inheritance. Next, the module describes
NTFS data compression and how to configure disk quotas to manage user
storage limits. Finally, the module describes how to secure data using
Encrypting File System (EFS). At the end of this module, you will be able to
manage data by using NTFS.
6 Introduction
Course Outline (continued)
 Module 7: Providing Network Access to File Resources
 Module 8: Monitoring and Optimizing Performance in
Windows 2000
 Module 9: Implementing Security in Windows 2000
 Module 10: Configuring Printing
 Module 11: Configuring Windows 2000 for Mobile
Computing
 Module 12: Configuring and Managing Disks
 Module 13: Implementing Disaster Protection

Module 7, “Providing Network Access to File Resources,” provides the
knowledge and skills necessary to create shared folders, combine NTFS
permissions and shared folders, and configure shared folders by using
Distributed file system (Dfs). The module starts by defining shared folders, and
explaining the process for creating them. The module describes how to combine
NTFS permissions and shared folders. Next, the module explains how to use
administrative shared folders. Finally, the module presents content on
configuring shared folders by using Dfs. At the end of this module, you will be
able to provide network access to file resources.
Module 8, “Monitoring and Optimizing Performance in Windows 2000,”
provides the knowledge and skills necessary to maintain and optimize
performance in Windows 2000 by monitoring system resources, monitoring
event logs, optimizing performance, and resolving maintenance and
optimization problems. The module starts by explaining how to monitor event
logs. It follows by explaining how to use Task Manager and System Monitor to
monitor system performance. Next, the module explains how to use alerts. The
module concludes by explaining how to optimize system performance. At the
end of this module, you will be able to monitor and optimize performance in
Windows 2000.
Module 9, “Implementing Security in Windows 2000,” presents the knowledge
and skills necessary to implement Windows 2000 security. The module begins
by describing how to implement security policies, including how to create a
security template and how to analyze security. The module concludes by
demonstrating how to configure an Audit policy. At the end of this module, you
will be able to implement Windows 2000 security.
Introduction 7
Module 10, “Configuring Printing,” provides the knowledge and skills
necessary to understand the printing environment in Windows 2000, add
printers, configure a network printer, and configure Internet printer support. The
module begins by introducing Windows 2000 printing concepts. The module

details the steps for adding a printer. Finally, the module explains how to
configure both a network printer and Internet printing. At the end of this
module, you will be able to configure printing.
Module 11, “Configuring Windows 2000 for Mobile Computing,” provides the
knowledge and skills necessary to configure Windows 2000 for mobile
computing by configuring hardware, configuring power management options,
configuring files and folders for offline use, and connecting to computers from
a remote location. The module begins by explaining how to configure hardware
for mobile computing. Next, the module explains how to configure power
management options. The module continues by explaining how to make files
and folders available for offline use. Next, the module explains how mobile
users can connect to networks and other computers. The module concludes by
presenting common mobile computing problems and their solutions. At the end
of this module, you will be able to configure Windows 2000 for mobile
computing.
Module 12, “Configuring and Managing Disks,” discusses the disk storage
options in Windows 2000. The module begins by explaining the Windows 2000
disk storage types. The module continues with a discussion of how to create
basic partitions. Then, the module defines dynamic storage and dynamic
volume types, and presents the process for converting a basic disk to a dynamic
disk and configuring dynamic volumes. The module continues by describing
the procedures for other common disk management tasks. The module
concludes by identifying disk configuration and storage recommendations. At
the end of this module, you will be able to configure and manage disks and
partitions.
Module 13, “Implementing Disaster Protection,” is designed to provide students
with the knowledge and skills necessary to implement disaster protection in
Windows 2000. The module begins with an overview of disaster protection
features in Windows 2000, and continues with information on configuring an
uninterruptible power supply. Next, the module describes the purpose and

function of fault-tolerant volumes, how to configure them, and how to recover
in the event of a fault-tolerant drive failure. The module continues by describing
how to use the Backup utility to back up and restore files and the system state
data, and to schedule a backup. The module concludes with a description of the
process for recovering from a computer disaster, and how to identify and
resolve problems related to implementing disaster protection. At the end of this
module, you will be able to implement disaster protection.
8 Introduction
Course Outline (continued)
 Module 14: Installing and Configuring Terminal Services
 Module 15: Implementing Windows 2000 Clients
 Module 16: Implementing Windows 2000-based Servers
Module 14, “Installing and Configuring Terminal Services,” provides students
with the knowledge and skills necessary to plan a Terminal Services
installation, install and configure Terminal Services, connect to a Terminal
server, install applications on a Terminal server, and administer a remote server
by using Terminal Services. The module begins with an introduction to
Terminal Services. It continues with instructions for planning a Terminal
Services installation. Next, the module describes how to install and configure
Terminal Services. The module then explains how to establish a Terminal
session, and then configure session settings. Finally, the module explains how
to install applications on a Terminal server. At the end of this module, you will
be able to install and configure Terminal Services.
Module 15, “Implementing Windows 2000 Clients,” provides the knowledge
and skills necessary to implement Windows 2000 Professional on a client
computer. The module begins by explaining how to deploy Windows 2000
Professional. The module continues with details on performing a manual
installation. Next, the module explains how to customize installations and
upgrades by using switches. The module continues by explaining how to use
the Setup Manager wizard. Then, the module covers the process for using disk

duplication. The module continues with content on performing a remote
installation of Windows 2000. The module concludes with Windows 2000
troubleshooting suggestions. At the end of this module, you will be able to
implement Windows 2000 clients.
Module 16, “Implementing Windows 2000–based Servers,” provides the
knowledge and skills necessary to implement servers running Windows 2000.
The module begins by explaining common Windows 2000 Server
implementation features. The module then explains how to implement a file
server, a print server, an application server, and a Web server. The module
concludes with an explanation of common administration tasks. At the end of
this module, you will be able to implement Windows 2000–based servers.
Introduction 9
Microsoft Certified Professional Program
 Microsoft Certified Systems Engineer (MCSE)
 Microsoft Certified Database Administrator (MCDBA)
 Microsoft Certified Solution Developer (MCSD)
 Microsoft Certified Professional + Site Building
(MCP + Site Building)
 Microsoft Certified Professional (MCP)
 Microsoft Certified Trainer (MCT)
The Microsoft Certified Professional program provides the best method to
prove your command of current Microsoft products and technologies. The
following table describes each certification in more detail.
Certification Description
Microsoft Certified Systems
Engineer (MCSE)
MCSEs are qualified to effectively plan, implement, maintain, and support
information systems in a wide range of computing environments with
Windows 2000 and Microsoft BackOffice
®.

Microsoft Certified
Database Administrator
(MCDBA)
MCDBAs are qualified to derive physical database designs, develop logical data
models, create physical databases, create data services by using Transact-SQL,
manage and maintain databases, configure and manage security, monitor and
optimize databases and install and configure Microsoft SQL Server
™.
Microsoft Certified Solution
Developer (MCSD)
MCSDs are qualified to build Web-based, distributed, and commerce
applications by using Microsoft products, such as Microsoft SQL Server,
Microsoft Visual Studio
®, and Component Services.
Microsoft Certified
Professional + Site Building
(MCP + Site Building)
MCPs with a specialty in site building are qualified to plan, build, maintain, and
manage Web sites by using Microsoft technologies and products.
Microsoft Certified
Professional (MCP)
MCPs demonstrate in-depth knowledge of at least one product by passing any
one exam (except Networking Essentials).
Microsoft Certified Trainer
(MCT)
MCTs demonstrate the instructional and technical skills that qualify them to
deliver Microsoft Official Curriculum through Microsoft Certified Technical
Education Centers (Microsoft CTEC).
10 Introduction
Certification Requirements

The certification requirements differ for each certification category and are
specific to the products and job functions addressed by the certification. To
become a Microsoft Certified Professional, you must pass rigorous certification
exams that provide a valid and reliable measure of technical proficiency and
expertise.
See the “Certification” section of the Web page provided
on the compact disc or the Microsoft Training and Certification Web site at
/>You can also send e-mail to if you have specific
certification questions.
Preparing for an MCP Exam
Microsoft Official Curriculum (MOC) helps you prepare for Microsoft
Certified Professional (MCP) exams. However, no one-to-one correlation exists
between MOC courses and MCP exams. Microsoft does not expect or intend
for MOC to be the sole preparation tool for passing an MCP exam. Practical
product knowledge and experience is also necessary to pass an MCP exam.
To help prepare for the MCP exams, you can use the preparation guides that are
available for each exam. Each Exam Preparation Guide contains exam-specific
information, such as a list of the topics on which you will be tested. These
guides are available on the Microsoft Certified Professional Web site, located at
the following address: /> For More Information
Introduction 11
Microsoft Official Curriculum

 Microsoft Windows 2000
 Microsoft Office 2000
 Microsoft BackOffice
Small Business Server
 Microsoft SQL Server
 Microsoft Exchange 2000
 Microsoft BackOffice

Server Infrastructure and
Solutions
 Microsoft FrontPage
 Microsoft Systems
Management Server
 Knowledge Management
Solutions
Microsoft Official Curriculum (MOC) is hands-on instructor-led, Web-based,
or self-paced technical training. Microsoft develops MOC courses to educate
computer professionals who develop, support, and implement solutions by
using Microsoft products, solutions, and technologies. MOC courses are
available or in development for the following products and solutions:
 Microsoft Windows 2000
 Microsoft Office 2000
 Microsoft BackOffice Small Business Server
 Microsoft SQL Server
 Microsoft Exchange 2000
 Microsoft BackOffice Server Infrastructure and Solutions
 Microsoft FrontPage®

Microsoft Systems Management Server
 Knowledge Management Solutions
MOC provides a curriculum path for each product and solution. For more
information on the curriculum paths, see the Microsoft Official Curriculum
Web page at: />The Microsoft Official Curriculum Web page provides information about MOC
courses. In addition, you can find recommended curriculum paths for people
who are entering the Information Technology (IT) industry, who are continuing
their training on Microsoft products and solutions, or who currently support
non-Microsoft products.

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