Tóm tắt ISO 9001 2015

1

QUALITY MANAGEMENT
DISCOVERY

ISO 9001: 2015
HANG LE

1

QMS Oct 2022
QMS Oct 2022

QMS Oct 2022

TRAINING SECTION


2

ISO 9001
STRUCTURE

CLAUSE 4 to 10

CLAUSE 0
Describe the relationship
between other clauses

Mandatory requirements for the
CLAUSE 1 to 3

Scope of the standard, terms
and definitions

QMS


PLAN

4. Context of the organization

5.Leadership

4.1. Understanding the organization

5.1. Leadership and

and its context

commitment

6. Planning for the QMS

6.1. Action to address risks and

7. Support

7.1. Resource

DO

CHECK

ACT

8. Operation

9. Performance evaluation

10. Improvement

9.1. Monitoring,

10.1. General

8.1. Operational planning and
control

opportunities

measurement, analysis and
evaluation

7.2 Competence
4.2. Understanding needs and

5.2. Quality policy

8.2. Determination of
6.2. Quality objectives and

expectation of interested parties

7.3. Awareness

planning to archive them

QMS

corrective action

services
9.2. Internal audit

5.3. Organizational roles,
4.3. Determining the scope of the

10.2. Nonconformities and

requirements for products and

7.4. Communication

responsibilities ad authorities

8.3. Design and development

6.3. planning of changes
7.5. Documented information

10.3. Continual improvement

for products and services
9.3. Management review

4.4.QMS and its process

8.4. Control of externally
provided and products services

8.5. Production and service
provision

8.6. Release of products and
services

8.7. Controlling nonconformity
and corrective action


ISO 9001: 2015 FIGURE
4

Support
(7)
Operation

Organization and its

(8)

Customer satisfaction

context
(4)
PLAN

DO

Customer requirements

Leadership (5)

(6)

Evaluation

management system

(9)

ACT

CHECK

Needs and expectations

Products

of relevant interested

&

parties
(4)

Results of quality

Performance

Planning

Service
Improvement
(10)


How to implement QMS?: summary
5

What do we do!

IDEF

RASCI

WORK INSTRUCTIONS, FORMS,
REFERENCE

Who plays which role to achieve the what in the company

How do the who performe the what.


6

Supply chain system

INPUTS

PROCESS-1

PROCESS-1

OUTPUTS

R/M

Product service,

Resources,

Decision, Result of

BOP, Customer needs &

QMS

expectation, Risk etc.

7
QMS Oct 2022

THANK YOU

7

QMS Oct 2022