Tài liệu viết tay thi giữa kì môn Quản Lý Dự án và Quản lý sản xuất cho kỹ sư Trường ĐH BK HCM

Chong 1:

detac

Duan lmtnlictam theduo thu hien

duy nhat.

ra

dich vu, ho

1 sp,

qua

1 ket

Kynng nianhaQLDA:quanlythatgiant laptien do;kythat;Lanh dao;

-

Comuctieurring. ( Modi an l gtrinhtao rakequalcy the
201 thehan nhafdink (Duanla 1 chu cac hot
whatthi)

vaquanlyngunli;Truyndat; Throng ling;Tiepthi v kyhip dong;Lap

HR

ngansch.

-

Phan chat cua nha QLDA:thatthavchinhtric;Khanang raquyef

Sedung ngun lic han che (nhanlic, ngan sach, nguyen v.iew) dinh;Hier bit can vandeve connig;Tich chat link hoat, danang, tai;
Tinh do do va

Da diem cia dian

day what (muctien,

p.thus

Khanng giaiquytvan de

this hien DA)

costham gia wang/nhomelink vi chugen man nhan.

achon

I

Cai

-

ormuctien via di an;

~

Khai niem

·

Giaridoantrien khai

2.

·

Dinh

nghia di an

Thiefke Thai dinh

Tchic long vie

Lachan, Bat darinkhai
CHUKY HOAT AENG CLA 1 DU

Kiem soat

e
quite

Dinh peak

1

1.

Chukihdrrng;

3.

Cothe' ket thus

2.

PHONG

The

dtngot.

4.

BAN

1.

Fontain

Cuk"lapla

2.

Kcoddathe'lquan dengan lich

3.

6.

Kho du doanthi gian.

S.

7.

Nkynang, ng.tacthay dithert.gian

7.

Crk nang, aguyenta.

8.

Ty'le, loai

8.

Trong doon dink

9.

2P

thay dailien tu

sach ran

Ngan

4.

Queinlydian:Cr,nquonlics Hoachdinh, to
Hoan thank

Tienchuan dank

giadian

Moan thank
A at

trongt. gian

A.

Trolic trong QLDA

Muction Taichinh

catocheme.

hanhieu

I

QLDA

Kiei

so:giam sat,

so

chonthngtin,

sanh, chia sai

lasket hip angle that, khoahoc, t duy logic.

Githieu venha QLDA:kef hip nghe, that, khoa hoc, ti day logic. Kienthe
rong. Cothe'bat dan - thediem khac nhau trang chuky hotcia di an. Gial

quyer cac van de (tien do the hien, ngan sach, ... Ch y torton de but trank
vnguonlic.

give

car thank vientrong DE.

Cacdi

an can tranh

Khach

hang muon they doyeu can. To chememun

Vaitro, trach

Canha

Thiusi Hich.

trung thanit

ganket giriacac thank vien.
.

QL1nhom/ to gen

chinang nhautren zoso'lam vie

QLchenang K"cosi than gia chinh thus.
Khokhan

Chiphicao. Dngnguonlick" hieu qua
-

It on dinh

nghenghip chocas member

IF cohitrao diky thatgive ca

disan.
Hoptasches give cc chcnang.
. Cantruz tochicdang matran:lsukethip ca haidang can trust chu

dang chic nang v di an.
Khokhan

Thuan li

Sanguonlic hieu qua Tong hop dian
tor, stop trung. Nucoson dinh hin

veighinghiep.

kolam to hair chitietquantrong.

Man than

phan.

ning code chant be phan

Cos kie'
soatchatcher,

rhymean

-LDA

nhng

quyenli dian tap trung.

Schieuqua-Hiptac kem. Tien trien diean cham.

canannhanhchng.
inoigian

ro

hung dan,

than vien

ton

a

lanh dao:dng vien,

Tinhlinh hoat.

Koc

↓

~

muction, phrionghungchienloc, hinh thank

Long dat den muctien
Tochc:lamgi, ailami, phoshop sao, bo caoai...

Chinang

Dang ma tran

Khokhan
-

vien
dinhnghenghiep as laudainof
Cantruz tochicdang dian:1nh QL chiu trach nhiem

hieu qua
1cach

·

Dang die an

Quatrinh

cac kinhnghiemrphing tienChung. On

xt

-

·

Lanh tho

hot
koyen can sythaydoltrong thiefKeva

trong di an.
Thaydo, congughe. Khoach vogiaca' cdinh.

nachdinh:

Trachnhiem

·

Thuan li

kythuat

da bit dia khach hang

Cantrc laitch. Rui

·

hang

Dang chrc nang

Cantruc tchicdang chic nang:cacphanaia DA de Phancng to cab

phan/chuc nang thick hip. Nha quan lchcnng c
Zhip DA.

Phuc top via di an

yeu ca

Khach

·

·

cao

guy dinh

sudung ngnonli di giao

Catruz to chuc

Chenang

↓

-

Time

quamong muon.

phan

qua va phan quyen. Sanphai

Whiem vu

·

·

trong chiphi cho php.

di hieu

·

·

hang nam

eachatanannot,

Banchtning dong.

Phan chia b

Quyen han

·

Cong vie da biet

Rangbrc vthrgian, nhanlic.

ig de

Muction

Tring to don gian. Nang cao hie

S.

Totai lien tuc

l nhom

CK csKhhoptac)

hannhafdinh

6.

cacing cuvien makthanh kien.

ra

CHIC NANG

dai.

chan:tca di an khas;Nh QL sx

sap rep the1 trat h nhafdinh de'phrhip hetvo
tractochc la 1 kien man di dat
dat den muction. Can
nhau de
de'ph
hip holding giva ccng trong to chc.
I Visaocaphanchiacatctochise
in
Tochs

>

sat, kiem soat

D. IN

QLDA:Ngunlia

Chung 3:Tchdie an, catruc tochz.

is.

aaptieto, giam

machon

lachon nh

dricctrick bay
thing thanvs

wergianmanncact
Invison uc i I
nvinien

AN

QT

tructi;Nhtchrinang; (aschuyen giache nang. Quatrinh la chon:can

Dank gi

·

Giamsat,

Ngun

Chuyengiao

·

·

·

·

Giaidoan kit this

-3.

dinh, Laptien do

Hoach

·

·

c knng d? yeucan;lsicam kit

Sansanglam vie vote bien kon dink var rang bus man
thranvoinhau. Hngdachung:Bifting quat, Chuyen sau;dan or
tong
z
mDA.
do
lamcho
movie, deding, they tiy quy
hipda phantich;N

giai doan ca 1 die an

Giaidoan khoi dau

1.

nha QLDA:Yeucan:da b

Lunchon can truc to'chc:s.IgDA

Sutrank chap v quyenlic. Giatang
camuthuan. Time

Plai cham

chap. Trai qua ncang thing.
vamn
do quantrong. Mu d"cha chan

Cardang (NAcsd. Muc dphstap. Time DA. Nguonlic. Chiphi. Cc yeu can d
lieu.
I
minh trong
Nhom di an:nhom-iglam vie vornhau de dat muc tien Chung.
QLDA:Vaitro:thy duos vi. vica
nhiem cia nh
MudichnhomDA:atco him
Trachnhiem:
quating hise

giam chiphi.

duanCamatacdongatanggopciacaditiongthamgia.

:


Chic nang
-

-

Chia

sedlien.

Chia

sngnonli

Canphanhnhanh.

Phctap, nlogi

-

It phctap;1oai

CN.

(itto kem nhat)

C.Nghe.

-

Tochck" dabiet mun chchan tng d, anguin

I

Tap the
Local muctien Chung. Thishien

(Tonkem nhat)
Nhom

came

Chiase

nhn.

Sbanhhring.

Muc dich sia nhom

DA:de

dat de

kinangma 1ng" thebithit. Ang nonhom, this an Aria

n

nhomlai vo nhau. Nhom
Htrnhau.

throng

DA

lacach de

nhan

ro

DA:thoamannhu

Muc dich win than viennhom

cng cling trong,

quyet dinhnnii

darau

do,

thank

den

loaitacting no? Bit gtri v

car

un

hin.

ca

vi

1DA doihoi

hinh thank

dephai.

Giating dong

caxh nhan,

lic this

chia

day.

2. Dank

seriro,

a) PP

gi,

vornhomrong;

thun:

Man

nhan

or

hv

ing xu ca

1

canhan,

zao

cau

long suc;Ra quyet dinh cham;Dan den hung
xu

cng view Ac basco

tochrc dedat muc dich

Inhom

ra

trng v tim phring this me.
rghia bephai, subaton "canthiet.
Lanhdao:khanng dng vien,

-

thanh

1

nvcu

the

-

ng khai;Thing

b) PP

-

has

1

to che

man

nhamngen

1
=

thnantich ai vatieu cic. Lo ich:

hang li, bu con
Tienc:hier que vnang sugiam, chu
thch

eng ep, third, hung dan v chdaig fhoan

·

·

+

-

P

dann giNrien
vong

DA.

thong tin thecapco sa.

a)

Phnfichthi. trng:nghien cu cac ngun nhucau coban,

ch.

phi dantri bandan.
Tbu

p 1
+

(,)

Diemhovon:V=

g. tri

tb.

Can

long thistrung,

hung ngnghe

Kquiaphantich:lng nghe v thitho die an. S.Ig vchring logi
nhapling can thief cho dati va vanhanh. Lao dong can thiet theologihinh va

trivavan
hanh.

-

Gi nhap lng v cac ngun cung cap.
Phantichv QL ngun li?:c nhu can veQLDA. Tchicckha'nng nhan

the gian.

Acccky nang QL. Btrtime. Lac mucling choccloaikinang lao dong. La

0

=

vi::cpcocine a ton

I

P-Cr

on

Binquyf

QuatrinhRQD da muctien:b1:

Logist, n.

B2

dinh, ham

phathien zaphong an

1.

Mhphancu.

S.

Hier qual-Chiphi.

2.

kobitri. La chan

Lietkevcho die.
6.

3. RQD da

Quyhoachthoshiep.

yeut. Nota quan trong tring

PP RQA da

Long gia can get FEij.

hieuqua' vachiphi:

pp

yen to

phing an. (7 phring an
4. Laiich

chung.

Pplachon.

7.

givacac

yeut.0
FW,

1

=

Tihtngling gia trong scaling phrong an

Chomphing aning varMax)

jx2 ij

=

doi

Mhton

mutien, rang bus

-

i)

"hinquak"do""xtphrong an cchiphiMinthoaldi ich.

PP"ciphikid" Aphrong anthud, gitri

car

hen tren

kb:troi

marcon vichiphi.

sap hang R

(Kernel)
Thay

bangs

I

ni
nation

Canb

Zit

-

2

DA.

t

=

=

init

...

Zij maxi-Zijmin i

an

CU, CU2

...

CH,...

CUm. Mustin, min:

muc
DZ;;thank bij;2:Dinh nghatrong scho m
tien.

B1:

BS:Tinh

CH;

chomphing an

PP

quy hoach thoahiep:

bij

i

Chanphongan cCU;Ionnhat.

B4:

kythut:nghien an az yeu can venhap lng zung gica do us da

yeu can venhan li

chi

Coxet den su chief khan
-

...

Chung ca

chink.

BIC hieu

.

-

giaca, s.Ig. Kqcraphantich:Di b ves.Ig vagiacho suottuolthephantich.

2)

gia s

1 12F0

CU

so

b)Phantich

Ssdngtien

thing.

Tis

·

-

day trichthong thing tin nhunhau. Thangtin thinlich tot hon

zu

sanh IRR vo MARR

+

cngugenta. Ganvischon IDA Xcdinhtapphring an
vscacthang do lung chienli. Xephang in tien DA. Phandngnonli. Eb ruiro. PP laich chu
Phrong
DankgilgivaloaiboDA. CathienNaudthngtin v hotr su dng than.
21
Cacgiai doan hinh thanh DA:Khai niem, Ithing v din nghia DA> Nghien c 22
Nghiencnkhathis Thiefkchitif, Thc hien

Pptislich/c.phi

-

truyen thong:

Lo ich na he thing L dank muc DA:da ra

caquy dinh ehung,

So

PPlachon:Gipchan phrong an "tofhon". Sdtoanti

de'datchienlc, Thcthi chien lithong qua DA.

Thu, thnhap khan,trogia,

Pp suafthuloingitai.

Tbu

PP

DA.

s

Can

-

Khong yetdensnaf chiefkhan:

-

Nghien an tien khathi:No'li dan Tien nham

dangtiente chiefgiam.
truyen thing.

phitachinh.pp raquyef dinh da mac ties.

PP

CFt

zai, hauche ca

Quytrinh QLchienlic:Xsmenh Phantich duarachienle Aatmuctien

tinkhathi

wa

oban. Atthem bien soChitief bien

=

datmu tieu

Chong 2:Khodan, lachon

hung

PP

0(1 i)t

=

i

1.

nhau. Anh

I

Timeburon Khongtime candelsich thu de du bucho

-

-

&giai quyet. Tao Akthu

torlap
n

caclainhom

Pptichinh

Iachon

I
mustien.

man thuan.

mongmun. Gon

khiencho ca van detien an hien

dchacha nhri no?

DA:

dng tiente chiefgiam.

NPV

tng hip. Nang kha
yentda d, tinh than;Aring

thank qua. Ad hieu qua

Giaoti hieuqua:bieflang nghe, giaiquyet
-

s

Ppgiatritong dong:

-

Laz yentgip QLnhmDA
hien qua:S.Ig thank vie

Nd

Nguyennhan? (antih

hay p.tich phanphi:xA valing hoa cactc dng"nguikte"cua

ca kien. Mang moing trog phap han cheruiro.

>10;Hinguyen than gia,than giatrdan, toantime;Vanhotchchoptacvatincay.
thank vienda co

'hach

1 this
la
the

mu

Nghien ain khathi:tang cng nghien an

c

siring he trong vie,thehiermustien. Ta

nang sangtao, Giancang thing amanthan. Nang
dan voththach. Khokhan:to time,

gtri tai chink v k.te.

DA. (as anthrong vethu nhap dvoi

qua

nginhatmly cho canhan.

tachro;

-

n

Lamvither nhom: Loi ich:nang

diet giva

Kanip.tich:A. I

phantich:A?

tthieu

tapthe?Hinhthanh-spnhm xvadodc. nhu can so ban dencat khu vic authe

ket, mng vie- chiachong. Pham

cam

-

vchiphi. Cayenca veding tiente

xet dian duoigc dotoan do quo gia

ton.

dich. Thchien f. Ptichxh

dng nhan. Taura thank qua chanh dng hoptaz. Tara

hanh

e) P. tchkt:xem

giamchiphi.

(tonkem)

-

d vs p. Tch ktevxh. Ka

Thietlap bin dang dngtiente. Noca bien

long nghe hnhop.

Ngunlicnho, it indinh.

-

tng hip zac bientchink va ky that t3 phantich tren.

d) Phantichtichinh:

Matran

Dian

n

Max

(U;

=j =ejsbij

ZijmaxiZij

=

ZijmaxiZijmini


Chrong 1:Giathier ve QLSX.
Muctien:giathich as chic

quat vEQLSX.

nang trong to 'chuc kinh doanh.

Khai

pp

"Delphi":lapp de'tong hip quan diem cuachuyen gia.

2tinh vo dank vatich

Nhan dien cac loa quyet dinh
Giaithichvass caschinlc
trong QLSX
Cacchining chinh trong to chrc kinh doank:van hanh:tau sp, dich

phanha. Nhu diem:thegian dadan den cac Ikien la ln, khphn biet;kho
Khankhiliachen chuyen gia;Luang langay cakhi dat dc 1 sythng nhat,
->
sanxuat.
Tachnh:
d) nocthe'sai! Pp "Tong hoptlic long ban hang":di bu tlic long ban
zung cap tier. Tiepthi:da nhu can chu
ti taisan linnhat.
Sx/Vanhanh sd nhan lien nhat vangunda
hangpp"goccaco". Cam nhan spno se band, hay k, long ban ntn?
Vanhanh:lasa xp lich lam vie, this hien giau dich, thiefkebotri matbang, Thunlei:licling ban hang lalie long dat tin chuan nhat degialthich hu
casp, dac bit la trong ring banhng via ho. Batlo:luc long ban hang the
phat trien/thif kesp, xlngsnat/ nanglic,...
sx.

-

ra

vu.

ra

-

-

wia QLSX:tatcaca

chrcnang tronen

"qualaquan" vedi bas

ring 1 du boththedan
dien hanh tac nghiep, SX:Tithi:nhan car die das venhn can khachhang vo
c di bautof- throng,
phat
tasathing nhan. Khuyen khichli! nay
c
a
xa
can
van
den
va
Tchinh:
via
de
cho
kinh
d
ate,
dubott
In
phi, yen

thngtin phanh.
Nhan si:van dela den dotao, bdong, the /
thatlong nhan. Zung
Do long sai soda bo:Blech:von l sthdoan (quakhudcsd)
dong.
Alech=(Saistrongthoidoanthi) i=(Giatr; this giatri di bao;
vat lie Chareine

Taquan trong

-

chz nang khas

dehte cho

ca ho, hotin

-

sa

tie:datracacyetcameraattheVanguyen

I

gratrigia tang

7

Phan ha

Davo
1

Phan h

Dan
aTxlvachuyenho
Phan ha

-

=

gia vao he thing sx,

↑

-

Q. ly, V. lien,

Hieuque of ptrinh tao

he

ra

S

giatang.

gtri gia tang.

grinh sx.

raquyef dinh ciaOM:thikhang ho, dich vu. Chatlong. Hoach dink
Chan laxitri. B rimalding. Thikecv. GLchnung ung. Tonkho. Bactri.

Xuhrng me trung

QL

van

hanh:hung dentoancau. JIT. Quan he

chnung ring. Phttrien sp ma nhanh. Mass

long serog

customization. Trau quyen cho

nv.

Sx

Nguyen

nhan

Nay

Taprung vo diaphuing, quc Gethng thogtin van

hanh

gia. Gias hang theo lolon. Muat, dag tincy, chiphithap.

gia thap.

NVL

Thegian PTSP

hoicau

Chuyenmonhold. Taptrung

d

tief kiem.

vo vie:

vechfling. Vong

MAD=.E

Saistrong giai doan thei

TB MAD:

2.

dichuyen strong so:trong so nhem de ganchu

Tb

I

duliengan nhat ranglai.

Sbng 1, trong smaxde gancho
0,2

-

Giatri dib

cac thatdien kha nhau. Tong trog
Vd. trong st 0,5;0,3;

chotnktip:0,5. (dulien manr) +0,3. (DL2 tuantrl

0,2. (

+

tantri)

Ky that lamtronhamsm:Ft 1 E d) Y- F). ChokeFqua'chinh xc I.
=

+

+

Morong the hung toan
can.

Quanhe ng si

Just-in-time shipments

Chong 3:Thiefksp
-

TKSP

moi vaduaratritrng 1 cch nhanh chng lcuda tach thus. (3 chuc

nangchinh:Tiepth!:sagta raytng P me vcung cada diem kythut cho

manhank. Mass bophans. Phat trien sp:chuyen -khai niem by thatof SP movo man thiefkerfinal.
can. They docustomization.Trac quyen Sanxut:chonla/XTcho spmei. Spthifkehien qua khi:thoman yen can

spngan, haptac Qe

This rung tan

n

MSt

vie: cap nhat ing den gian.

3.

Ganhnang chiphi, von. Di trong chutzung ring.

mo dai.Tien chun hoa sp.

il

doan that

Trungbinh didng:chitinh tb can dalien past gannhat. Vu diem:can it slien,

diliu 3

than thin vs mt. Aa dc
trong kink doanh
Tric

Aolch tuyet di
1.

Caclinh vic

in(saistrong giai

MSE: MSt=

Saischnnst:St=

taora sp daura. Muc tieu,

thiefbiHngho, dich vntang hier qua'QT tao giatr!

ra

Nhucdiem:sai lech dring cothe bi tricho sailicham, giatric lch nho

Saischnan:
thong vaca yeu tdn vo,
phhop cas yentdnham saisbinh phng TB

L

Conng, von,

~

QL

R

n

GLSX /Vanhanh:QLSX tham

PTSP

QL. Lac van demtchoir. Sx than thin mt.

phi; taora SPchaflng ng nhidat gen can trong giac
Caschinlctrung QLSX: Dandan chiphi:chiphihdtha nhat- giathanh spthap; hang, bande rathitrng, demlai lo: nhun. TKSP nhaxloai NVL nose a
epthap giup dat giatr;toida dex doikhach hang. CP thap kota gtrithap or chat i thap sudung;kichs, to the. P; hinh dang SP v cc yeu can tien chuan' veda diem SP
TK dichvu nhamxt
Khacbietho:Lung capsid do;Xma yen tv sp, dichxu .hrg den
logi no E quy trinh x 0dich
xu,-ich lo tric giac;Lo ich tar
giatri
timng:stien lo, DVkhach hang, DV hau mai. Dapng nhanh: linhhoat (dap lyof khach hang. Qui trinh TK gn 4be:Sngtao Hng, nghien cnkhathi, I
ing si thay do;prng nhanh v dag tin cay (4, giau nhan dunglic; kehoach rathringhiem Tkbandu, phtha TK chitief final of dich vuI san phai.
phong cach

cakhach, dat hien quachi

-

-

/

Sangtao tng:buguon t R&D, kiennghivdexuat of khach, ughien with:

dangtincay);sunhanh nhay (tocd. Othifke,sx, giaonhan)

Chong 2:Kythatdi bo:

tin,

"doan"cacsi kien

long tong

lai

dulien cho hoach dinh. Dibo:slien quakhuof dai Ig can

s

thing tring, nh cung cap, nhabuon ban Onganh, (Nnhamy, dthe' lng nghe
csanor
Capp:dth; true gac:lapps-nhanthcnhauvesp/DVF nhau. Ath!

tao ra

don

Hoquy:neu daily can "doan"lq den-nhantf Hqui Boi
Kithnat dinh long:thehiermih of car daily (thogs)=bien the, mh toan.Chia2 logi
lien qukhelschthi slieutnglai (Mhngoisuy, chutime, mh anh xa),

thethuthap.

so

-

1:s .

2:mh

nhan qua. Kythnatdinhtinh:da trenphig doan, cam nhan

basdahan.

Mhdahanding kithut

(chuquan), di

di bao dinh tinh, mh trung handing mh

nhanqua, ihngan handing chuith gian (anhxa)
Chiphidabs: Chiphichinh pcdinh dexd mh, thuthap, that tac drlien. Chiphi

dethchien kythnartvaphvaodothinhXacuaintheat PP"Quandiemwere
quan

diem cnhan.

lapp doth;gip cty

cum:
-

Sosanh chun:

bao gr

phat hier sothich khachhang- nhan dag cacphankhuc thitrg.

Sphoa

quy

rink

sx

vor

tral can hoicott this hien

-

Pichkinhte:zIgchiphichovie, sx SP

thuyefra
1) Tk

SPchaf!

ptich thering, pich kle, pichkythut,

nhucau vespd? TK

cao

nhat. Nghien an khathi:

chien lc. Ptichthitrg:dank gia

quyet dinh dan trivo SP mark

rass doanh thu

wcling:ptichlorich/chiphi,

quiet dinh, gtri hintiring (NPV), su thu li natai (IRR),

vcI ruiro.

bandanger:Tara Tk dan dau, XdTkman, thinghiem Tkman,

TK, thinghim lai. 2) TKdang SP:hinh dang,

damba

x

...

man, kichc,

dng.

kien

hier zhinh

3) TKSX:nham

spdeding, dat hin quavechiphi.) Tien chun hoa:mua,

sx

vor

sig lon


giachi phi. 5) TKtheo Module:kefhip car khuvis-Chanlg quy trinh sx:ng.Ta chon la nhanh:Buz 1. Saxither tang dan von
dautriTB (f(AK: Cu giamdan). Bus 2:Vogtr:Yzp choting cap lietip, nen
extienchuanhoa, theonsich detao ra 1 SPhontaf crcng.
hon, chiphidau tonkhothap hin,

...

D cog nghe m: xuphatt4chienle can trank:chiphi:N!g NVL dan Vzptang dan, chon T theu ng.tacben tradien hoavon chon TB dantnho', v
vo, nhan Log, Nchi phiphanphi. Todophnpha:doI khigiau hag den khach.
nglai. Br. neu ] gtr! VEpk"theo quy luatting dan, loai Vzp d v TB lontrg
Chahng:ongnghe caithien chat I, doanh sban, I chiphi. Tich link hoat 0sX:ring, yo g.tri. VpEp thay thegivia TB nho' va TB lonhon tip theo
Taisao

-

I

S

theo
CN

yeu can khach hang. Phanlogi zngnghe:(Nsp: -ntc (N nham czsp/d.vu moi

phanwing:Quiz Bkel:
Phan men:1 tap hop cacquyta, thutu, h
dan dedig phancing.
Vaitr
of chinang

quatrinh:taptrung cas TB vaquy trinh sx dc dung.

cat TB, may mic.

phanloai(N

Cach

khac:

.

2.

Chong 4:Btrimat bang. Vie phndo'vbtri quantrong boi vir u ludaiofchung.

Ahrngbtrimtbang:chi phix;Hien qua of HD;Thiching toftrong vie, they do

-

chat!;ng lot;si lnchuyen

SP/dich xn;

dong (tang zing mayor

NVL;diem

Long nhan);Antonchong it;vicchon TB (tranh dong);Tinhlinh hoatcrahe

thing(de-changematbangingthethischandic ughiva thay
hotof MB). Hier qual of vie dichnyenNVL.

qua'tonkho.

Hier qual of drucng cap.

trong viec AK,

kiei soat. G. tri khnch

dointhe

qual of TB ng chugen NVL. Hie

Hier

A.h doi

vs

Anton Itva Aklam vie.

Dedang

trung us long chung rchnh quyen. Aus

Ig SP, dr.

vs

theochuc nang. Laithe

Cackien btriMB:theo quytrinh:may mic, crdctap hop

-

ctinhlinh hoat cao, vie, bactri T

dedang hon, 1 may hecas maykhac vanhot.

Batt:Phaiphandtacgdoan,Phalap-phrisinganala conethePdanAIen

phi or thap. Batlei:tinhlinhhoatkem, s.1g spmotlon vaon dinh (phi

hip xkholon), phai Tkday chuyen SX. Dang thing:cho day chuynngan, it
TB. Dang
zig-zag:cho day chuyen dai. Dang chu U:cho day chuyendahon,NVL va
suafcao, chi

TP ravo

ring no. Dang kron:cho day chuyendaihen,NVL va TP

ra

vo

rng noi

3.

At
ch.Igkyvong of khach hang

4.

QLSXl

S.

Sx

Sxdonchiec

Dadangcao
They dother

Sxlaplai

Module. Tieu

chuanho, sx

nganhan.

~

->

thay dO

cacthoctinh.

-

Banvechi

hang loat theo

khachhang

Mice

Sxkhlon

inthe

KLthap

Quatrinhaie

KLc90

tiefvcc da trngtk, p.tichsp (gian delaprap, biendoquy trink athas

tac, Lindquytrinh) Sx haymna. Nenlachon la quy trink rasp
-

Kehoach

(Bindd di SF, bien dthautc, sd dung zu vcada trng SXf) SX.
Cacyeutguyet dinh
hay (6 yent):chi phi, nangli sx, chat long,time,
->

mua

sx:

dtincay, kien thischugengia. Chon la quy trinh x:Kcq.trinh sx touchma TH,
viec lachon q. rinh phuthu
-

vo sp:

Mus dtien chuanho, nhucaus.1g.

P. tich die
ho xon:

san!:lmcdo of sx, dcdienta'= sdu SPSXband? (v).

Chiphi: Chiphicdinh (Cf), chiphibiendo ((r).

Doanh

strenting tv sp(p):

lgimamoP band, tog doanh s (TR) latich a gia* s.1g. Loinhuan.
Tong (Pcdinh+ Tong CP bien d=Tng CP, Cf+V.C TC, Y ax
-

=

=

-

-

S.Igban*giasp=Tongdoanhthu,

V.p

TR

=

Loinhuan:z TR-TC, nenz 0
=

=

v

Ct

=

p -Cy

v

Cf:CPcdinh,

=

STR TC
=

V:san!,

C:P bien dchotng dx

Y ax

,

SP

p:giabndr.

+

b

gly van hanh:drng.
...

Chinang vanhanhtrong to chc:x, tithi,

...

ung

ung:Sai

6.

Giauhang theloton lxuthehien nay:Sai

7.

ch. sach dapu·g

tiuchnanc.Ig vr dung
Doanhnghiep Athchien:

8.

Chienlc

9.

Chan1quytrinh

daping de xac lap duatrentien
sx

cho 1

sp

y.

chi:Link hoat, nhanh,

can:dan dan (P.

dangtincay.

me... bophn:Sx.

Trongccd san, cty no

10.

other

hung

ch. lo

dapring:tranghiman to...

Cadophan chink thamgia vo GTTKSP la: R&D,

sx,

tiepthi.

Motsp demlailoich drong o'giai doan:truong thank va say thoai.

12.

13.

TheKano,

14.

Khithief lap car muctient, long an no

15.

GFD

16.

TheKano, whom

thctinh nhom MCcoban/phaic)

laq.Ninhxdyeu cau

...

la: Khach

hang konira, nhring

NG phihip:Kano

muctien TK:drng.

tinhlamgiam sehailing

Chat I do (R).

....

Sp no san day thich hop vs sxlap lai(theolo):ddien Hgia dung.

17.

Boulder,

$9, CPCdinh ma nam $52000, $61:1000

18.

Fred

19.

Chienl Grinkkanhhring

...

banl

...

Anton can
lot.

...:

ykhorlon:Bia

20.

Sp

21.

Blueprinting laccu de'.tichquy trink

...

Caz bitap

sx.

...

gedt anger

gtrinhchugen do, das gnchu Lientu:dung

Chung 2:TB didong

Chrongs:Chonla quytrinh

doanhnghiepla:tara sp, dich vn

Ngaynay, time PTSPnganl do:vig dospngan, sitof CAD, thus hier

1.

A. vor cogtac bao tri. Phuhip tchnhmay. Sd TB. SdAKH
nhien. Khanang dap
ung verong snat. Si ting thich dus kehoach daihan.
c.

x

OsX:Sai.

...