HỌC VIỆN NGÂN HÀNG
TIỂU LUẬN
Chủ đề : HOẠCH ĐỊNH CHIẾN LƯỢC KINH DOANH CHO
CÔNG TY CỔ PHẦN SỮA VIỆT NAM VINAMILK.
Nhóm:
Lớp:
1
HÀ NỘI- 2013
MỤC LỤC .
I. Giới thiệu chung về công ty Vinamilk.
1.
2. !"#$%&''''''''''''''
3. ()*+,'''''''''''''''''
4. -*.'''''''''''''''''''
II. Phân tích môi trường kinh doanh.
1. Phân tích môi trường kinh doanh ngành
1.1. /+0*1'''''''''''''
1.2. )*$''''''''''''''''
1.3. 23**45''''''''''''''
1.4. /+067'''''''''''''
1.5. 8579''''''''''''
2. Phân tích môi trường vĩ mô.
2.1. 9''''''''''''''''
2.2. :;<=>?''''''''
2.3. @5)5A'''''
2.4. B.'''''''''''''''
2.5. &'''''''''''''''
2.6. $*C;'''''''''''''
3. Phân tích môi trường nội bộ.
3.1. $*@'''''''''''''''
3.2. C%B'''''''''''''''
3.3. D''''''''''''''
3.4. &#$EF''''''''''''''
3.5. 8=4#$)*&5'''''''''''''
III. Phân tích Swot của Vinamilk………………………………
IV. Hoạch định chiến lược……………………………………
2
HOẠCH ĐỊNH CHIẾN LƯỢC KINH DOANH CỦA CÔNG TY CỔ
PHẦN SỮA VIỆT NAM VINAMILK
23%=4%G1&H $?*).4
I2J*K*I9/;$?2L&1 G2M*$*N*O
?%+232M*$/PI1I2J*G$B.H I>*;
*92J*1I?IQIK#$R$R9*2J*$*$S*;&T
&$$#.U
OI!**V$?*S#MW$)%=4%G2%
:5)PI>I2*O$.X$I!$%
=4%G1&
/PI1I2J*G$*I;*I>=CYB?*92J*
YZ#$I+2J )*$R$A$H;
*QD%[*09A5 )T)*)**92J*H5C@*A8UH
I))#$I65)5
I. Giới thiệu chung về công ty Vinamilk.
1. Công ty Vinamilk.
Vinamilk$.\K*0Công ty Cổ phần Sữa Việt NamH*;.
Y*T+*9$D]Y*%^<8* 5
_1"Y&5`*X5!
-%O*@`%+ab5+C$H523C]QHAH$5+cd
@
:$A5eafg.*L%O95T$)%G*0*9I?*hIP1$`
$)%G+4i6C$$)jD%kl$)%G
23\i6C$$)%#kl#$$)%Gm?D*
iD%Dk
L*4X**daIL#B*?*#$a#:5N
X%+*)R?*C#.**$Wnbb23
*:*@`%=4#$*9R9*)*%57o%G
>Y*.%$Y** )$5+cd@$
$Y&5$I!*0$*&5*9R9%GH&
*9pnq5!%G1&$#&*5C5+1
2M*#M12Mar$5C5+#$!fWbbbIPR)$50I6
gWV$H%57 *NI2J*=4 7%6
2M*sH])5HYHm_H/*H #B*/H/t8
3
Lb:K23.YuHI9 I>=CYBI2J*r$
)Ha=@&5#$I=CYB.$)MH#M%BIY1#6%
57H &*;.vbbw$%G&uHu#$*)*
%57I2J*$o%G
Các sản phẩm
Sữa tươi
• 8Gui*;I23H I23k
• 8G&ui*;I23H I23HYCH%*k
• 8G$*=xD=i*;I23H I23H@I23k
• 8G2Li*;I23H I23HYCH%*k
Sữa chua
• 8G*:i*;I23H I23H)*CHYCH*H5RJ 7H
IH5%*=kl%G*8y8yi*;I23H*HYCH)*Ck
• 8G*+iYCH*k
• 8G*D%+]Emz
Sữa đặc
• {\`>KOH>=K5 H>ISK5 H
Y1#Vb
• %52L`>ISH*H>=Y1?54
Sữa bột, bột dinh dưỡng
• 8GR?D*Y$*|DHR$}#$23MXH%GR?*C
• m?YY2~:6EYD*`1%GHRN*0H$*0HDR;=H
D*$+
Kem: 8*HYCH H#H%!.HIA='
Phô mai( nhãn hiệu con bò cười).
Các loại nước giải khát
• 8GIA$i>&jD%d*;I23H I23H@I23k
• 2M* )`/$•5H*•5H)•5H*$*•5H$*'
• 2M*+I;*z€
Các sản phẩm khác ( đã ngưng sản xuất).
• $5.Nj•H*$5.=j•HR‚ '
4
2. Tầm nhìn và sứ mệnh.
Tầm nhìn.
ƒO$RP2J6%+?%57YY2~#$
%* SD5-*#-*?*%+*23„
Sứ mệnh.
ƒ * 9I9**?IddYY2~+4H*4
2J4RZ*@%BC\H".#$)*&**0"#M
*?*%+*23#$=>?„
Giá trị cốt lõi.
@B*
_.*@HB*=…#$4**)*Y*
\
\RCH\Id&5\*H\I+)*
cJ5)*%B\
RZ
RZ#MC#.H )*$H$**45#$*)*R..T )*
C0
C0_A5)5Hm?K*†‡…#$*)*T*9H*@%)*HTI*0
*
/1I*
\*)*.*7I>I2J*9A5#$$I??*)*I1I*
4. Mục tiêu.
-*.*0$+I;)*0*XI#$DIX*92J*
5)P YYB.G9+*0B*%`
0*+H=CYB#$5)P?&+*)*2L&*B*1
I)5+4*)**!#$Cˆ.Yu*023.Yu&
])P2L& $2L&YY2~*;@
\*#$I)*A4#M\23YC&T
*92J*)5Y-.* \*#6*!YY2~Iw*u
5
*023&IP5)PGYN%57+24*
23.Yu&
/!2O?%=4 YT23*0*)*w$
2M* )+*%* SD*023.YuT2L
&*0B*jD%ZI)5=2M.Yu:I+#M
*)*w$2M* )I9o..#$+*%* SD*
23
0*+&+#$*42J5C5+Z$.5!1
*)*23$ *;5!*2*HIw*R&$1*)*#u
#$*)*IS
)*%*1#$@*02L& $?2L
&YY2~*;ƒ@ \*#$I)*A4*023&
„IP*9p@4$nq5!*023%GR?
#Nv:M
])P$Y&Y-**)*%57%G#$o%GZ2M
M?2J )*$.-?MHId3O?%*)*
%57)*?.*;)R)*ZC*‰%4J
A**0$
95-*C*:*Tˆ&+**45
95-*O?#$5)P&+5C5+*0I?H#G1
#$&T
])Pd.&IPIRd*%G2LXIH
*42J*#M)*1#$I)*A
/D*92J*5)P*0*)**%GM.9MH
*X5!8G&i kI*0*+2L&H*9*
&IPC**42J%57DG*7B*T+*9
Z*1@**B*IP )*+I232M*HId
3O?1I?%23*)*2M* )* I
KM-*.Y%+VIs#$:vba#$O$?
nb*%GM49M
6
II. Phân tích môi trường kinh doanh.
1.Phân tích môi trường ngành.
23$$G9+HGB*2JHGP*9'Z
R.$*0Y&5!#$$T P
P%)I2J*2*Q12OI91I?#$ 9T1
I?*0Y&5]C@*23$*;PQ5Y
&5I))*)**L?#$)**$;5I+w#$oI;=)*
I"*h2#4I6&#-*!T9H#$*)*T"*0
*+*!9IP" Y*0Y&5$*LG
1.1. Đối thủ cạnh tranh.
)*1I+0`
• B*95`G$I>#$I1I?$*;
2O1I9"" Y*0Y&5
• 6:`*)***.%=4G%5792
R?h*+*HB*57**:'2zH8HmzmzH'
26:*21H*2I0%**1#M%57
%G
7
c&H23%G&*;Lbb1%57*;
2L&H?**)**M2 HjD%Y5H
jYHcD 8ICH$?%+5C@*#6IP1H
IP9*0*)*I+0*1M*0 `
Tên đối thủ Điểm mạnh Điểm yếu
*_Y e2L&1l
*;@
ecP,I2J*#:
;.Yu*0
23YC
e&%=4
&I1
e42J%
57*
ec&+ .5C
5+? K5
ec&+*:%;*
)*$+
e()*J5ˆl%
57IY1
e2B*0I2J*
d*.
&
e42J*2X
I
eTˆI2J*
*42Jd
.&
eB1$*#M
*)*?RN%G
e2*;5!
M15C Q*%G
R?
)**%G
2M*icD H
m"Hc 'k
ecP,I2J*#:
;.Yu*0
23YC
e&%=4
)&I1
e42J%
57*l)*J5
@
e21I2J*
2L&1
e857*2I
Y1l9
&Tˆ
e!"#$&
+5C5+*N
1*9
e2B*0I2J*
d.&
)**%G2M*
$iD%DH
e2L&1 e2P,
23M
8
RR'k e42J%
57+
e;d#+1
e857IY1
e.5C5+M
e&%=4
&I1
eC*;
6*
e2#2JT
I2J*$*#:
;H*@
e()**l4*
*)*%575
A5 7
/6I;*423*1$*$K#$=4&.6
I+0*1*#6#+H &#$*&
1.2. Khách hàng.
)*$$9+T9II!*%57H *; )*$
*%[ ; :#&*.-%57*0"I; )*
$*;2OB*95I91I?%=4*0*
)*1 )*$`
• )*$|`*)* )*$*)C
• $5C5+`%.HI1ˆHCYY2~'*)* )*$B*
95$*; :)*I?I9T9I$*023.
YuI;.*!Iw$*!5*1#M*)*Y&5 )*
IP*;I2J*GIP5C5+*92J*T*)**@%)*2
*9 4#$d*I1ˆR)|
t5B*o )*$#$$5C5+P&OGIP%`
• 9w**`YIw*IP*0$*;6$**45*)*%57
#6%GHYI; )*$*;6%BB*\#$*;P%%)%57
*u1*06* )*IPoI;1)5B*#6)I+#M*
• 8+2J23`2OB*95I9Y*0*
• $23*;I2J*`Iw*IP*023.Yu&e4
1*#M#$23DCˆ%+I.?
+*;PC2OM@*0*H 6*0
9
23.Yu *N"49YHJA*0**h
%[R2O
• @1*I+#M)`23.Yu23 )1*#M)l
.I+#Mw$%Ge 23.YuI>*;6I+#M
?%57$I;"Y232\41#&*IX;
TD*0"eY#A$?%BIX#6)I+#Mw$%G%[
)*I?6I9*!#6%G*023.Yu€9+)*
5$T\4I+#M23.Yu B*\*)*%
57%GYI;#"*1#")*)**5*1#M
RZ*42JH%BIY1*0%57H%*12L&'
• 8B )*R&;%57`,$$?%57$*;G@:
Iw*R&i+kI+#M9"%[23I2J*23.Yu2*?
Ll$%G*h#AHY*)*%57%G.23&
4IY1#$*;P9*.*)*Y&5
$*+KIY1;+I*)*@:I+#M*)*YN%
57*0"%*I)5?*)*+4*!$*$:
*0 )*$lI6I;INS?T)".*H"P#$4
.%[+ )63*h2*5@.9;B*%B
G@*I+#M23.Yu"\%Š%$RS66LIP.
Yu%57I;#$ •DY*0Y&5%[I2J**
&
• *I?%Š*;*0$;9`.23H*)*%579
I+#M%5‹%G*0 $%Š*;*@#"9*;PC)5B*
I+#MY*0* $23.Yu$*$*;6%B
B*\L
/d33!ICX.*)*#-R.R+#6%G1Œ
7C2OB*95I+#M23.YuI>2OM
I9$%=4%G;*#$*;.KRKI2J*G
*!*023.Yu#6*42J%57*I> P
)%) sd.&I!#$HT"%=4%G$*
I3*)*%57$*42J+8#-R.R+I; G
* R2O$**NQI2J*?%+2JM
*)* )*$2M*IC%…Y-%G1%%…Y-%G?
)*$$9+)*I?4MI9*I>1*9)5B*
I;RZ*)*I2*)*YN%57I)QCˆ23.YuH
I)J5ˆ*)*YN%57HI2*@=)*#6%57
Id31%B )*R&;I+#MG%57*0I+0#$*)*
%579 )*3*)**92J*I;* GQ
I2J* )*$2M*$*NQI2J*?5!M )*$
2M*$
10
1.3. Người cung cấp.
8+2J#$T$**45`
• %)*?%+$**45M*0* `
.$**45 857**45
jDi8k]D_Y 8GR?
c•DzDm 8GR?
]D%m"2L S?5
D5 zY* u*I;;#$)
I;;
• &I*;n1.*2M*`.Hc;H
&Hm"/H_C/d
:9%57*0$**45`
• c&1 #‹Y"vd**45%GRN2L.&$o
1#$o*)*?I".B*9w55$23
YC@ &#&**:%;*H9 &Tˆ 9‰&
K*R&ORNO** 923YCR4JI;Q5
Y&5K9*0I?#&*%G2M*/PŽ
J23YCH I>. 9#MLnbbb?RN$
I!2H2MY‹ sA*:IP*;%57*4H+4#6
*42JH *N*I!25)Pn1#M rbbb
*RN%GiRNA51HI;*;nbqRN#K%GkH*fb4
%G•$*?#MgabbbRN%G*0YC#MWgb4%G•$M
#&*$2#A*I>B*0I2J*d*%G2L.&
#M*42J*H 5-?*#$d*2M*$l#o;5
5!16#&*$*23YC#o;55!=CYB
$*:RN%G5)PD2MXIHR6#G
• 6R?%G.&HY*L%O#A*4*2I0I6 &#$ sA.
&1#‹5-?*#$d**02M*$H**2I0
:9%57R?%G.&$H :9
$**45*0 I+#MYN%57$*h45Yd
**0*)*$**45*;*42J* *)*$**45
)*i*)*$**45.232M*H23?Ik*2
11
PI1I2J**42J2LI2LI;H)%GR?9M%[C)5
B*.$%=4%G&LG#MYŒR9)%G ;K
RK2G:!IC 9*)*$%=42M*O"
9RI? 5#MYŒR9)*d.&A5 7
1.4. Đối thủ tiểm ẩn.
t5B**1oI+067`
• 8*45Y‹*0$%G`
- D 9T.**0*D%DHav)T@I9
•vbaH+*I?:2O%2J*0%57*9R9o%G:
afqH#$:2Ovvq#6Yu 9 ; :H:2O
*0$%G&#‹I1O**RO23.Yu&
#‹I))%* SD$?GTC$I!l*!.
Yu%G$*$:HIw*R&O #B*$
- /C$$*;*%3*H@R)*I?RO* " 9l$%G
&I2J*I))$ƒ„4 #B* 6::
2O*0$%G*N* R"TC?23&M*V+
vb@%G•:H )45%#M*R".9M#$*)*
T+* #B*
- 23%GR?2M*#‹*25)P5!M%57%GR?
$%GA51RO*42J%GR?$ •*1%#M%57
%G*0*)*>2M*$H *!*023.Yu$
*$:1
• :CA523`
- €.*!#6#+`IPA5$INS*)**5*;6B*#6#+
IP#2JT*)*$$A5H5*;d#+I0M**!
T*)H.*H5)PH'R.*1I;*N5I)5*)*.
*!#6*&i%=4*h2*:H*9R9IPIR
d*#6.&%1*H%57*42J*HI)5*V.
#6YY2~'k
- 8*1*1`c&H23%G&&I>*;w
*0!9*)*>%GM.9MH#$*)*>%GMI>*;?
5!4I#$@IX3TI;H*)*I+0M
+A55I!21[IPIX%B$*0*)*
)*$&1cLGH?Iw*IP*0$%G&&
I;$*)*Y&5I*;J93T*;p$G
Y&5CI3#MTH5!M*u#M#&*IY1;*)*
%57H\*; :P*5@H)*#$:Yl
12
I6I;*;PC)5B*I+#M*)*Y&5MA5$Iw*
R&)5B*#6)#$2#A :*+*\%[$ *
$T#6#+#$*&*0\*h*2B*%BM I;H
?Iw*IP*;PA4O23.Yu&$\ YŒY$
IX;TD#6w$.Yu*0"lY#A$9%57
*0Y&5 I0M*$ *;@:X?"4
;*1#$*hRO#"23.Yu*N*!*;3IPI)
)#6*42J%57*0Y&5'
- .5C5+`*)* .5C5+%57&1*0$%GI>
I2J**)*Y&5&*;%…Y-I;H*)*I+0 A55
95-**)* .5C5+$RZ*)**45A*%|6
d**)*$5C5+HY‹I9*5@:*L
I;H*;P 9AZw*Yu$%GB*%B$?$*;B*45
Y‹M2 :CA5#$23*0$$$ 6
YŒY$HYI;)5B*oGI+0MI+#MY&5$ I)
PH$*1*09%[YŒ?R?$&1
1.5. Sản phẩm thay thế.
• c&.23w*Yu*;46%57*1#M*)*
%57%G2$=H*••H*)*12M*\'.HYIw*IP
#:;#$%* SD*023&H*h2Iw*u*0%G$%
57RX%YY2~99H*;)*Y-ŽJ%* SD.!
2*)*%57I; P9I2J*%G
• .23*;461R?h*+*HId+:*23%* SD'
2*)*%57$#6*42J#$I?YY2~ $$
9I2J*%G.;#‹*;PC)5B**1$
5!*0*)*%57%G2M*w )*HIw*IPo*)*%57
9$R43#$ PYBR)I2J*H.w*YuIO#@*
2$%G#‹5I+w#M*)*)5B*%579.*!
5*;%B*+K#&**9G%57*0"*5u
J5#M923.Yu
2. Phân tích môi trường vĩ mô.
2.1. Kinh tế.
&II1:2O#$5)P 91[
#M+*I?ƒ!+*„ •D*A5H*%+*023YC*h
I2J**&,&92M*IC$Gƒ:w*4„$2M*L
*0623"H I42M*I>A5U1$ƒ:
w*I}5„8G#$*)*%57o%GI>!hL#M23YCH9
2M*G:fb*V*;aev$%=4H5C5+%GH*09$%G
Iw*#$%GR?iA51kH&23%G&I>*;!
13
nb>?I#$46Y&55C5+%G*?
236:#M!fb&YC
• _>%4`*L*9I6$*0@50I1&IP*
%| ; :*h2Q5I~*)*Y&5) S"1 0
9HR.*1#&*TI>%4*#K1+IRZ
I+#M?%+p#B*H$ 9#$ .\*)*X**@Y-
>%4*)* #*h#6Y2Maq•:"#&*>%4I?
I>1I6 &**)*X**@Y-95-*1>%4
*#/9wRZ*# feavq•:%#M3
IPG:vbaa#$I>O#6*>%4*0I1vbbnevbbgH
45L:vbbH>%4I> *N$*OI+#M1I?%
=4 Y*0Y&5;P4ZH# $?Y
&52LI+MHYI;*!6d#+IPXI1I?%
=4*0*H#&**@50$*@%)*#6>%42#A*;
?)*I?@**B*HQ5Y&5YŒY$95*Ad#+H
*5@#HO?*L?I!2
• _15)`6XPH15)f)I!:vbaI>I2J* P
%)O*45i:WHgq%#MI!:k#$XIL%#M6
:O1ICHRP&T*I?5C)*0+*I?:]z%#M
)R"I1* )XIf)•vbaH45L6
%#M:vbav#$:vbaa.HMICH15.\5R)*R+
*A5A"":2O 9&YŒ%)av••vbaH
*.92O*0UYm &HDD5 %I2
YBR)HI99:H15)&%[:.O*rHvqH2
#A15)YB@*;=2M:2L‡•%B)*I?*0
9+$I9""1I?*0Y&5HK1*;P
AIZH.*L%O)*I?*015)YB@:%[)*
I?I9Cˆ*023.Yu#&*V&9 &Id3
*;=2M.Yu6LH @**!I+#M6 9'YI;HJ
A*0Y&5K1*0Y&5*;P:l
2#6Y$1"1 )*H15):%[Y‹M&T$%B
:*5@%=4$)H)$;HY*#-H)*2M*#A
*P$)oC5C5+I9*…$'*u#M#&*@
50B*&*@%)*K*w6&.Y&5*;Pw56
; :95*A#+HY‹I9&T1I? Y*;P
R%-
• +*I?:2O`)*%+&+ .!IC*4H(]2M*
:.-*o:vbbbI9vbbHI1*rHWWq%I;%-:
vbbrO*gHaq#$vbbf$nHvqH:vbab1:.gHrqH:
95Dvbaa#$vbav195-*%-#$O*nHrfq#$nHbq
.HI1f)I!:vbaH*:2O2M*@I1
nHaWqH*&I) P%#M*:WHq*0*u "vbavIw*
2$5-?*#$+*I?:2O*06 9O*)*2M*
%O1l922M*ICI1vbbWH)a %G2L&uRZ
14
HI1R?5A23&*;*%+45"%GY232$a
$;*;"I;4==Virbq2J%G*2M**VI2J*.-1
*)*$5+M2c$?H]cd@l.I1
& $*%+*h2A5*023YC$*$
I2J**&\RKI!TC6L*#4I6YY2~H%*
SD'ƒ%G„O$? )&5XR9#$,$$ A5
:H23YC23*;=2M*.6LHYI;*!#6
%G*;PI2L*C*H @*@*$:Y*0Y
&5
2.2. Văn hóa xã hội.
• C 7\*`
- XYC%+`rnrfn23ib3$ba)W:vbbfk
- 8+GM`WbbvW23
- ‰%+M@`frHa.abbG
- ‰&:YC%+`aHvqivbbfk
- 8+YC%+O #B*$`vnWvgv23i*9vfHgqYC%+*
2M*k
C%+I*u#M+*I?:YC%+**S&I$?
23.Yu6:l%+YC%+ #B*$*9V&*
IC*h*@$23.Yu%G*09*2M*l
*u#MI;V&GM*$23"5-G$G23T9I
%KH*.I"';*;PQ5Y&5+I;J
A2*hINS5*;*@%)*H.*5)P23
5uJ5IPI)5*!*023$#&*IY1;*)*
Y-*%57
• L*4I?X`
- aWX`vfHWqiavnvWbfrlGaarbgk
- anegWX`gnqivgWnanglGvvfnWk
- .gnX`nHgqiafvrngrlGvaWfbk
C%+&3 "$I2J*I))$YC%+|H6:.-*0
23$$4M2Y&5*h*!5*;*92J*5)
P%57*-PH*;YN%575uJ5*oXI;
Iw*R&A5#$*)*1%57C**V%+2*6*H@
'
• ;TD.Yu`*u#M#&*O*…H?A56 9H*%+
*h2"I?YC@*023YC$?C*'LGC
ˆ%@1*023YC&'IC*@$?)**I+#MY
&5INS5*9*)*YN%57HO?5)PLG
*)*%57**45IPI)5#M9*h.*!$*$*
*023YC
15
v@5)5A
• @%)*2L*LR
B*&*@%)*:2L+P*23I?i)
bW•vbbfH@50:*2L+P.gnbbbbI•)l)
bn•vbabH@50:*2L+P.bbbbI•)l)
bn•vbavH@50:*2L+P.abnbbbb
Id•)l)b•vbaH@50:*2L+P.
aanbbbbId•)k_2L*023I?:.%[$*%*
*0*2M*5!$I2J*:.I) PH.;*h$
** 5:*5@YTs2L:.
• @%)*Tˆ23%G
8 &A5UivbbkH2M*B*&*@%)*O
*…H?A5#M6 9"$2M*I>*02LB*&**)*
&+5)5AIPIRABHR"X 9H*@H=>
?*hZ1?23 Y@**B*L
E.I+#M$%GH#$:vbab$2M*I>I2*92J*5)
PTƒy€‘/’c]c“y€”y€c•c]ctEz–(—c{(
(cz”]c‘mz‘8˜z”/‘™vbvbHšc›/‘™
vbvn„$2M* 9 @*I!2HŽJI?#+HIw*R&$*@
%)**&`
- 9 @**:RN%G
- 5•5*PIXI4dQ •&T%RN
- Œ9I4ne:IP*PIXHd*SRN
- 5@=CYB*d1RI!I2J*ŽJabbq>:I!
- (P43##+ ##+I!2$)*9R9%G
- 9 @**9H2.*)**"#6*9R9%G
- *45+ja#$1 P‹OŽI52L*P s
A
c&+5)5A$*$$&H$%GI2J*Tˆ)%)
$*$*w*[`iTˆ#6)*`2abWevbbrH2avve
vbabm?$@l9A5 7%G`2fevbbfl$$*)*
R?A2A2L1vbbnH5N*+hvbbn#$*)*
2 )*'kI>;55!123*1*RZ.
23%GlIR?A5#M=2M*09Ml*)**
%G2M*I2J*R#&l%B*1o*)**2M*$l
*5@I!#$*h2IR*42JI!#$o2M*l
G*@%)*XJ*0$2M*#&* 9 @**:#$
*9R9RN%G*u*)**@%)*1I?*0@50#&*
*:%* SD*+%YY2~ 9 @*23YCYu%G
IP*&#;*Y)H@&H=2L*+'I>1.?236
:*$%G&
16
2.4. Tự nhiên.
;P;*)*I6 &B.$9+T\*?*%+
*23Hw )**h$9+I!#$T\*06$
92`&5H*&5 )* )%HY*H#A
'*)*9+B.*;2OB*95I9*2`
- œ2O*0&I?I+#MRN%G`&I?2OI9A5@H
:A#$.;*:H%B:2OH%%#$%=4%G
*0RN%G
- &I?#$I?72OMd*:#$I6 &39IX
$)*CCR&*RN%G
e&I?2OMT)".D*0%G*
e/6 &23*h)*I?I9#&*RT.&%G
#$%57o%GRN
cLGHR.*1I;H*)*Y&5&I5I+w#M*)*
+#69-#6.&H*5@:2J:H*I?Œ
23:*i&$?G2M**2O
w6*0R9IX @A$*!k€.*!#6d.&Iw
I+#M$%G*h*@$ ; :I=I+#MY&5`
- _JAo#&**:RN%G45$ +2JRN%G
- ()*::*H +2J*S= I)5I2J*#M
*!*:=*I$RN%G
- ()RN%GHC*I6:
- œ2O*0#&*IX @A$*!H&I?)I4:$
%2J%GH$2J*S H*CR-#$G1*
:%Q* )*
2.5. Công nghệ.
• 9M#‹I*?**)*1*&H$1*)**
&MI2J*I3#$I2J*@*J5#$*)*%57#$Y*#-9 V
‡‡z$9 V*0%B5)P \*e*&#M%BRuX*
&/C$$BM4*0C1H3I;\23
*;P95*A#M.9M\Q*\L
• E.I+#M$%G`6*&9R&I1I2J*.*
#$Y-o C%=4H*9R9HI;;HRT&
#$I6 PBI?*2L"*&Z P
%)*w*[*)*%+*&IP1*)*%57IwD
+#$XII2J*)5Y-])P*&&u
&I?*IP%=4%G2L&uH'
• L?* I!25)P6*&*0"M"I?
.9H&I1*09M/!2IdR?YC*6%=4%GIA
$H*;9R&I1p#B*IY1;RR"%57
2.6. Toàn cầu hóa
17
• $*!;#o1*Y&5*L?5)PG)*
*H ; :*h$?:`
- $*!)*@$%B?A5 99M9$*$
5)PINS%B2 9G*)*T+*$*$:H
5)PBY2L1G*)*T+* +.1
I6 &**)*T+*95*A#M \**&.9
- $*!) 9%[1J9%%)G*)*T+*@**B*
?A5 9BY2L1%[ID1**)*T+*H
YC?*2O-G%57$)HY*#-*0*)*2M* )*
1*L?**)*Y&5O?H5)P23&-
%57
- BY)23$*@$*!K6#MBY)I!2O
*…**)*YN#+2*PG*)*T+*HI)5*!#6
#d*6 9
- m.*1I;H:*I?*1G$)2M*#M*)**
2M*$INSY&55*;%B*9#6‹>#$*4
2JIPI)5 :*1.239MlId
3*;*LRC;H@H9Y&5 I7
1*9*42J*h2IY1;%57" :
R*9p23$4M 5!M*)*Y&5
&$*)*Y&5S
3. Phân tích môi trường nội bộ.
3.1. Tài chính.
• L*4#+I6&3IPI!:vbav`
- +*XI$2M*`Wnq
- +*XI2M*$`Wfq
- +*0*XI )*`gq
DR)*)$*@:vbav#+*0%OG*0*$.an"‰
*9rqXd#+: A6#K1#$Y$1
• 6 9T1I? Y`
:vbaH Iw-*.Y:2Ovbq.vnbb‰Id
#$JA%9:2Oq.gvb‰Id2#AH%g)I!
:H*I>$$WgHq*V.Y#$nWq*V.JAX
I T 91**X*Wq:vba
18
()Y*#$ +2JY**X59*0
/))`
- 0I?I2J*d#+
- (*5@I#iY#+I#@w*RZb2:vbavk
- "I2J*+*I?:2O*HJAM1I6 &O
?%=4H.*#$5)PHI!2*&HIY1
;Y-*%57
- ()*X59.23*TI;*4""5)P
*0*$ T
3.2. Nhân Sự
19
• *;I?hC#.&"#$$ &$
• 0*HR$6_.*;b: &$%G1*
#$G#N*0*+T)":O5)P*
:vbavHR$6_.$Y4*0&\#$Y
%)*G=4%K**0Ct:vbavm.*1I;$I?hC
#.Tˆ*;6 &p#B*%=4
• /?hC#.R)$#$95I2J*I$1#65C@*H=)*I
9#$=M.Yu$@*.RP2:vbbH
I2$**9J*95 Y#$)n•vbb
3%BP#69*0|ogI9avXH I>O$
w$%hR)*145C Q*3|DogI9av
X#$*+)av•vbb
• /?h.*#$5)Pdab s%2#$aC#. sA)*
C%B$*)*.*5+J5*w*[#MR?5A95
L*4I?
20
• 6*)*dCB*`/R*#&*I!I0*3I?H
A5*03I?$*$*&B*&I!I0T6J
#$p#-I+#M3I?HŽJ3I?*)* ;
I$1C*6‰&I?"I?I1\*H.I1\*$
*$:H*42JI?I2J**&
/))`
- /?hTˆ*.&5H$ &H*)*C#.23
=.I2J*I$1HC*6$9+T\IP5)P
*#$C*:B*%=4
- 8B5+J5*w*[GR?5A95#$R?5A.*Q5*
*; :5)P%57MYB.9.Yu
- *L*4dI?HV&I1\*#$.I1\**95!:
*2#AI?hC#.*;"I?*%[1I6 &#&*95
*A#M \*H*&&I1
3.3. Marketing
• 2L&
2L&zz_*@*I3oI1afgeafrg#$Y!
•II2J*#@*0".23u#M#&*IY1;
%57Iw*R.#&* oC**42J%57
;I>1A5I2J*6I+#M23.YuH*).ƒzz_„
LR39I>I%C#$C@*023.Yu#$Y232$
%BB*\I!.S$*023.Yu
• ]C5+
@I9$a)av:vbbfH I>R)%57T
vWb$5C5+*u#MLaWbbbbIPR)$1$R?gWV
$*0*2M*/?hR)$6 &darC
#.R)$. K5I42M*I>ŽJ**)*$5C5+5-*#-
+L*)**…$R)|#$23.YuHId3TR)%
57/?hR)$*N .&5-*#-#$ŽJ*)*1I?
5C5+Id35)P*)*T&#M*)*$5C5+#$R)|
M$H *NX**61I?TR)H95#M
*)*$5C5+I52LZTR)%57#$=CYB
2L&. K5I42M*
u#M12M5C5+2M* &1II$5)
*)*J5Id**45#M*)*I+)*6:1*)*2M*2)_H
ž*#$s'
- *h$?%+@*)**B*57#$*+*;
R&+R)$RZ0)H0I&*I!2&+R)
$0)H0I$?$*MI+#M*)*I+0*1
+#$23B*57#$*+HRO#&*R&
+R)$0)H0I$INS? I!24Mc&
1"**;v .5C5+*@`
21
- ]C5+T .6+B*&5C5+Lrbq%2J
*0*/PŽJ12M*0"H I>OaW5N2
R$1*)*$5+M2c$?H$5+cd@H/$ŠHc
]NIP5C5+%57*0"
- ]C5+T .&I12&+%.' T&
+*)*$)%GI2J*I!2Y$o*)*I52L5C5+
*!9*)*%.*h2*)**…$&@*I2
*)**@%)*2I>I+#M*)*%.H*)*I1@
• 92J* D
*;*92J* D?#M*)**@%)*5uJ5
T*)%57*0".*)*52L&62
R)HI$H#HDD'#$T*)*1I?*?Id2$J
*)**2L"@.6"Hw\*RX**)*D\*%
Ÿ#2J ;iTs 9\*IŸII;kH$J*)**2L"#"
J@**0*?Id#$23ŸHX***)**2L"2ƒ?
&%G„Hƒ%|IP#2L*„Hh\*RX 2L!$
:|:vbavH I> O=2Msa&*C=*&
IPd.6*C=1*)*$5+H IH#M
+*&23%+*0*)**2YCI&/9H
I>dI2J**C=1rVH$5+z *h0
?nbb&Id**2L"ƒ"\*%238C.„lL
aHW‰Id0?*2L"ƒ(;5I)=C238„l #$s
cŽJ5N).6*hI>B*95I9V6
wb6*?H*1*I?= @*1*)*I
52L#MX)!gbb&Id'm.*1*)*1I?
D.H *N**45*)*Y*#-2#4YY2~1
CYY2~*0*)*C2#4$#o1I?H
#o)95I2%57*0"$23
I>=CYB*92J*956I52L&Z
Q523.YuP,J@*ƒ2LH! 9HI9B*95o.
.„T*92J*C*)*;"*0G*QRN%G
1 SDH#?H:I?c"G*)Id*S="HR)
)HI!)KHK#M;$G*QRNI##|QH)
*HP&%2!h#M../C$?"I!*=Q**;
)*Y-KK 9"**023.Yu#M2L&
I; •I $#@%+?*02L&&
H$6B$*023&H=CYB)"*M*0
2L& e&C*0ƒ*?*%+2LI}5„
/))`
- 2L& $?2L&%GM#$TD?*#M23
.Yu&oC
- 92J*T*)IY1*h2*)*1I?=>?I>=CYB
)"**02L& H I9!LI+
22
#M23.YueoG#u==HŸ ;4I9$l*;
P;IC$?*92J*T*) )
- 12M .5C5+$*$O?H23I2J*O?
*V2M*$*N#2LT+*9
3.4. Công nghệ, R&D.
R&D$o#9K*0D%D*FYD#D5Denghiên cứu và phát triểnl
?G*" ;$**06A5I$H*M.
9M
.*#$5)PRd#&*I!2H9$w*R)*)*
.*H*&M5-**-*T)"d1#$5)P*0
Y&5
)*.*#$5)P*hZ )5)G*M
#6*)*%57HT)"H#$Y*#-H%I;)5Y-G*I;IP
1%57HT)"#$Y*#-MH*;@*9IPI)5
*!*0 )*$w**023+L
IXMHI!2*)*YC*69R#$*&%=4
&I1H.94O*I?$*!io*)*2M*(*;*&#$
9R$%G5)P2-/PHsH/1*Hc$_H])5H
/*H-8sk#M.*@1%57*42J*H.:
2J45#$ P%)&I+$*23%…Y-
$#&*1Y1I!2*&%=4M4H *N*0
I?I2L*d.&XI#M*42J*/PIRI!
I1*42J#$$#&%B*57H I> P%).
wI!#$4**)*d.&%G $IL#.5
#&*I!2#$1*:RN%G1&
oI!:vbbH I>I!2Lnbb‰Id*n1RN
%G1.H_C/dHm"/H&Hc;HA5 7
RN+RN*%!*0cjož*8K5MH %[I!2.
1M1Ciabbbb*RNklc$pibbb*k#$
c;ivbbbb*RNk *N. 9#MLnbbb?YC*:RN
%G#MX%+gnbbb*H%2JWgb4%G.
&•$c&H I9Lgbq2J%G2L.
&*0YC.*2M*
• /!21**&
c&H5!*0 1&5C Q*%GIw**;
I23$nqH%G2M*`nbqH%GR?`bq#$%G*`fbq.H
#M%B$*$I*0*)**%G#$$2M*H
9 I!2*9*42J%G*h2I26YN%
57MH w*R4 *%G$ )**h*;PI)4
5!*0"
23
o1H*5I!2l:vbavH I>I!2M
#$$)%GM1Vm"2L/;$$)%GR?|D
*;#+I!2vbbbVIdH1I?o)WevbaH#$$)%G
2M*#+I!2vWbbVId#oI2J* )$#$$abef#o
T$)I6I2J*RG*&&I1IP*)*%
57*;PI)5*)*.*7T+*9#6$#&%B*57#$
23HId3*;P*1I2J*#M*)*>&%GX
9.9M
$)%GR?|D*;X*%4nWbbb4%GR?•:HI2J*
#\%[I)5*!%…Y-%GI1*7T+*9*bbbbb|D
&Ž:$R?9RH*&*0$)I2J*
**45ROA5I$(i/*kHIR*)*Y2~*4H#H )
*4 RR9IXT)"*9R9
6$)%G2M**0 HmD^]%H()I+*I6$
D] &e***455)5@*J5#$BI?
*$)$H*R9*&I2J*K5IwD.*!*0
$*&M4$A5I$D] i-/PkI**45
.9M$)%G2M*1I?.?YC*6BI?
•5 @o C.&I!#$I9I!%57$)%…
Y-*&%=4C)* 7&I1HQ51RSffHfq#
7%G2L.&HIC$*&M*09MI2J*
$*Y41&%…Y-&yc&u
O&I?*aWbI? 3*B*KWCOI1
%I;Q5.Y&$R?# 7*;1*N1%GHQ5IR
*42J%G$ *!%…Y-*4RT$)*;*%4
Wbb&@%G•:I1I!#$%[C.rbb&@•:
I1vYB 9#$:vba
M#&*I!2$)%GR?#$%G2M*H +:
5!?I#6%GR?obq.nbq#$%G2M*onbq.gbq
/))`
- />*0I?d.&Q5*5@*h2IR*4
2JI!#$
- 9H oI!2);*H5)P*&Q5::
%4*h2*42J%57w*YuI6$INS*!*;d
#+I!2M2;$*!9Iw*R& CYC*6)
;*%=4#$RT%57ROIC$$*;+*I?5)P
*&*H9 *0I?#&*I71&I1;*
&"*;PR-A%#M*)*Y&5 )*4$
23%G&$*$*;6L*)*$5C5+2M*$
*;#9*
3.5. Sản xuất và tác nghiệp.
24
I>=CYBI2J*12M$)%=4I2J*Iw1*)*#
@*92J*H!*)*1RN%GH*5•5Y"#$I71*)*
T&#M*)*$**45$H\*NIw*R&*Q\#&*
"#@IwC%GIPIR%G2L#$*42J+H
XI*42JI!#$*T)"%=4H*9R9%57HId
3*5@4$*5@#A*P#$RT.&
III. Phân tích SWOT của Vinamilk.
S (điểm mạnh) W (Điểm yếu)
e8a` $*%G$
I!&I2J*ŽJRO
6+1I?@H*h
22L&I2J*=CYB+i
$av*%GI>.9
.%$* )#M>
Y*k
e8v`0I?#6#+I!2H#+I
#@
e8`0I?#6d*%G
2L&R6#G#M$
**45H=CYBI2J*12M
*;. 9G$)%=4#$
#B*IRd
*XIHI1*42J*
e8W`92J*T*)H]E&
TK6#M*)*1I?$
JHYB)RJ=>?
e8n`*;12M5C5+
?.*2M*igWV
$kH$*$5)PH#$*;
=2M#2L9M
$?%+@*)**B*
57#$*+*;R&
+R)$RZ0)H0
I
e8g`-*%57IY1
@*J5*\I?X#$I)5
*)**!$*$**0
23.Yu
e8`9R#$*&%=4
I1*7T+*9l o
C*HIXM#$I!21
eUa`d*#6%GR?5!M
$A5 7o2M*$HYI;%[
*)*I?RO*)*9+2`)
9MH‰)'
eUv`*;J9*1#6
2L&2)*#‹$?
9+*! K*5-*HY)%GO&
#‹*N4*%#MA5
*023YC
eU`09A5%57#$
232M*
eUW`*;12M5C5+?
K5.*2=CYB*)**…
$
25