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báo cáo thực tập tổng hợp khoa marketing tại công ty TNHH Đầu tư và Phát triển công nghệ cao Minh Đức (2)

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Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
Mục Lục
SV: Bùi Thanh Trang Lớp: K45C1
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
Phần 1.Giới thiệu chung về công ty TNHH Đầu tư và Phát triển công nghệ cao
Minh Đức
1.1. Sự hình thành và phát triển của công ty


 !"# $$"%$&'
(()*+,-./.(01203+100456*778
090101:9;0<=*77>?7@(*.A( BCDE(
 AF@/.A(2G5EH*I
*+,-/J.9 (0K204+1090/J(E *.
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L8H0909KKKM93
N8/OH;&000&000&000N *
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"C'(8( B
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[\]&&
#&^&
1.2. Cơ cấu tổ chức quản /ý của công ty,cơ cấu tổ chức đối với bộ phận kinh
doanh
]E_=,WEE`D@'=,`\_
abW_-Gb6<`2/8,&<=,
/Ac(\B)RW_-_d(`W_-2b2e
E
I+e=,Af2/8E2
Ac,G@((@g8cD2\B)I+,2
/5Zab2AF2,((RgGbIGAU'


h(/5(2@/BZiAF@&
HQRe=,
jkab,@,(+'(W-'(2
SV: Bùi Thanh Trang Lớp: K45C1
9
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
j IGAU'_d(\ZAD/Je,2(/5
`AF2/8`,U
jl,,2('b2()2/F\22D,2('l,
(I
j<8cD\B),m)/5`2R2_dnc
jG5,2@/BZiAF@
Biểu hình 1: Cấu trúc của công ty
] )ZoCGiJIeE
E/AcJIElCGiI+'aGSI+'H
Qe6\'=(6a&EJIEl((cR'
ncDWE(,_+(ReE
*5@eEl
j"ia)HRZ2OEH'`/ADbHGSG(
G\B)I+el
j@/O,HE`a'a/Ac,I'OH
j"i(L/@eEpW_-'@GcOhb(WE,
)(
*5eEl
SV: Bùi Thanh Trang Lớp: K45C1
1
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2\B
,m)
<=

ab
<=
72
q_-
_d

q_-2
b2
<"*7 <"*7m)
<=,
<=,m)
2\B
EG2
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
j7`/O8(,52
jAUr/lG@PWa/Qe/F(,EW
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1.3. Ngành nghề và /ĩnh vực kinh doanh chủ yếu của công ty
]kabaQ'EH'E'@.,m)'H82
EB(RHE
]C2\G2(pE'(/Hb
]>_ZC\E\2\/O,5E'\.I'.OG
b/B`',@\b/B`'/AU/O,5
],'E'@_dF,R'\QQEH
]C(/s2\/HaQ
]7+='2R',H2R
1.4. Một số kết quả kinh doanh của công ty trong 3 năm từ 2009 - 2011
*FGH/h
P 100M 1090 1099
H H

1090X100M 1099X1090
AF
/8
H
/8
AF
/8
H
/8
N8e?t 9'000 ;'000 ;'000 ;00u 300u 900u 0u
b, 9':00 3'000 :':00 100u 900u 9K3'3u K3'3u
b 9';00 1'T00 4'100 9M1'Mu M1'K:u 11M'4u 91M'4u
R 9'39M 1':30 :'400 9M9'Ku M9'Ku 119'3u 919'3u
c) K9 9T0 400 10M'Mu 90M'Mu 3:3u 1:3u
A->8HG(8ZCZP
Biểu hình 2: kết quả kinh doanh của công ty từ năm 2009 đến năm 2011
)Zo +1090'8`e?teE(;v+C;.D
+100M`.@/O,HaHW_,eE& +
1090b(E/@/Ac(1'Tv+.1.w9M1'MuxD
+100M&'I+(A/2,5l`A/@/AcI
(Eb,snc)+D+100M'a(I
SV: Bùi Thanh Trang Lớp: K45C1
3
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
b,(E/AG+1.D+100MH((P`
.s,`,+'Ft(E`\H2_2R&
fAD(+1099'AcIP(E/OG+C1.
D+1090c)+F3.w3:3ux'`5CE/L`
t5\Rb&I+GA?(/@/AcB.(E/L
\2JIcR'`b,csyt=,(=,m

)(`t\H2_R+&
SV: Bùi Thanh Trang Lớp: K45C1
;
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
Phần 2. Tình hình tổ chức hoạt động kinh doanh và hoạt động marketing của
công ty
2.1. Đặc điểm ngành hàng, thị trường và khách hàng trọng điểm của công ty
2.1.1. Đặc điểm ngành hàng
nDb2G5eO,'.O2_dEH'Db
/JD2@O,m)((G?@y'E*IE
/,2(tz"_2EH(H{O2|b
,VEH'ZabaQ'EGlEB}A2H8
\/HbaQ'EH&EC2_de2L
(  /.  G    D  A  >'  $G'  \'  '  '  >'
>G
s_d]GAUeE
]2aO_ZC'H8b/B`'2\QQEH
ND_d(EADD2,2(EHA2E_
ZC'E,AF@&
]2\/HaQ'\'22NDt_d('E
ADDGAUe(2B/l&
]2EGlEBZabaQ'ZabH82E
B(RHE''W8=ND_d(Ee
)GC2E/AU\B'2/FE2EGlZa
b2b2(EG5,
1&9&1&GAUeE
>_deEe/Ac)Ga8@2,bRf(
/s\H(( Bn2P(a)A_<='q_ '_
AF(B8,b?*( ~G?(A'(|' H
1&9&3&72(GV/5eE

72(GV/5eEe(2JI_ZC',
AF@(B/l&ND,2((2JI_ZC/Ac,5//5
lAENH 'ENH 'E•NH
&72((2JI,AF@AE<'E
SV: Bùi Thanh Trang Lớp: K45C1
:
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
,'E >\&&& (G=`2EO2
AFHE/AU\BAEW_R/AU\B13;€
*s/5e),2(GV/5((AU_dD8Ac
D'`WE'V`.DGH•Q2aOb/B`QQ
@/B_ZC',el&f@/`'VAU•Q2_
deEB2/h\B/5Rc2IQEHGW2Gl
_ZCB2`HW_C&
2.2. Ảnh hưởng của các nhân tố môi trường marketing tới hoạt động marketing
của công ty
2.2.1. Sự ảnh hưởng của các nhân tố môi trường vĩ mô đến hoạt động sản xuất
kinh doanh của công ty
2.2.1.1. Môi trường kinh tế
G@2eGAU,`_A?@yD,_+)
2(.O2_de,2(&>b2G5e
,@G2FB/hU/2IE&>b)e
NH ([$@/O,H2HGAD`}
AE`G`FB2G5/s\HD|b,O2
z_2EH{AE*I(`./JD'a
Gl/B}AA'V‚2AD2G5&}Rb
)(}@Gb@G,8Ht2_deEG
GAUGAD}A(AD&f@/`'2R2,e(
AD'8/B+GA?eO,W8a'vH@2')\lWa
G/.AU'vHZC),d&&&&(t82/BGb/.

eE& t+GAD/a'vH@2?AD,2a,`,+
@/B,eH&H@(AD/`tR2
/OP@2?IcR}AJ/O,/5@/O,H
2H`52G5_ZC(/@HW_,&G+
1099]1091'2/H+r/2H_ZC`.•Q2
\,H/H'/a`5(FB8/5E`5\22_2
/H+el&
SV: Bùi Thanh Trang Lớp: K45C1
4
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
2.2.1.2. Môi trường dân cư
aA(FCaA`_A?GCWGV/8D(,m)E
H&NH (AD`FCa8Gƒ'8AUG/BJ/BD(c
O_8Ac(CAc/52G5hbeE&a8+
.•Q2_d,maEH}+&
2.2.1.3. Môi trường chính trị - pháp luật
fC,„@/B,(e2H}/Ob2/B
@ye)2(2FWI+`W&>bJ/(2
G5eEGAURG(O/O/5?GB(2G52@/B/.A
eE'W/`@5W@/B,eE&E
GAU2)6(a8,,R6(,lLbh@(2G5
eE&f?)E.Wa/2+\_2)`W
}A\b/Je2W/2a/5e/B/OP@
/B,nc&s,2'E_C(P2
W/e2)'bH2|Q/8D(AD'AU/BwB
'\_HEGAU'/_\_/U82\BEaGEx
2.2.1.4. Môi trường tự nhiên - công nghệ
*O,Hb`_A?RO/H\_W_2\'aO'
2`eE&NH (AD`…GnH/DA,R)
NH a\8(3n,R)G\HG/`OfAD

,R))H/DdC'/``_A?/H\_W_2_d
2`\eE&ll2G5e,V,m)EH'
llIQ,VEH(_ZCGD}AG
AD`_A?DDGl/B,m)EH(,_+/JD'2@
2_dGE&*s\Hb2G5e,VEHiE
`5/JD2aO_ZC'2\b/B`B2@
(EF&*O(`.a+C,(HW_,
E
2.2.1.5. Môi trường văn hóa- xã hội
Gl/B+`'lG@CH'88'Q)W2`t2
/BRb(b/ll,eE&Gl/B+`_
SV: Bùi Thanh Trang Lớp: K45C1
T
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
A?D,_+/(@'Gl/BEe/BGE'/s\H
(2,IE,m)'EH&>D2AD2G5'AD
,2@)D2AD,2GHIQ2EH(/U
8'AUaNH rWD88(Q)W2ZA& (
'nDb2G5e,(,V,m)'AUaNH /L
\/.)D2IQEH(•Q@(/U8}
A@/B,&*O(`.aHW_,(c
)E&NRQAH2GW2G(s@2(
2_ZCs•(,'s2G\2/B'\22'2
\8/B)'2\,52G(€&//Ac•Q
((GBGL
2.2.2. Sự ảnh hưởng của các nhân tố môi trường vi mô đến hoạt động sản xuất và
kinh doanh của công ty
2.2.2.1. Môi trường ngành
] (I
EC2_de2LJGDA$G'

>'\'€&ND2L(y`2(IG
L$GE(' '*INH' a= |'EJ
.*@NH'ER<AF
L>E'EJ.AF@AF'E
 AF@QEHD(<2
L>!f>E NH'E>"'E<2'E
R<AF
LEJ.*@NH'ER<AF
]*8e@G
NDH2G5e,VEH}A/U8.((+
eAUa(/O,H/52H2G52s(EH
,E*I_/8/.DO/8e@G&G/`'\h
t/8e@GGb(2&
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_2b/B`'/s\H(C2_2/h\B,ct2_
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=C2_2,H+Ac'E(aHDE
GAUAW@+AcsGU'/‡+AcsGU'+AcsGU
(bbV(_2B/l
jE ,m)/Hb/B`†#

*5@eE(C2_2RcH8'2_2
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`,2(Abb/AcWa&
]2G7
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j a(N\,bH2'5O(I
s)O6,2('/82
j (W_-G•\N 
j2E)_nB(8Ac'//5(EybV2
/F)_,2
]72(eE
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j72((AUnEC2(/s2\/Ha
Q'2\/H+=€NDtB/l2•(,
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j72((2(_ZCEI2aO_ZC'2H
8b/B`'@2\EH',HF,R(`55(
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Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
C2z_2EH{2E_ZC&EAU'2(
_ZCAU`.•Q/h\B2_deE/5a
HW__ZC&*5lA2E_ZCA'€(2
E_ZCAF@A,'>\€
f@/`'D2,2((2JIZab'EE/AUs
2EGlEE'E/LC_2/H+2'AC
/s2EGl/H2EB'RHEwG@ob
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E2b2Zab(2EGlEB&NRQAEW_R
/AU\B13;'JEZab( B&
j72(((ADEeC2\'\_)
8/B)EH'2\,52G(2FW(AD
RQA>?E(|' H'NH,52€
2.2.2.2. Môi trường nội tại của công ty
fh28BbeEAF?)C'hab'(R
(2(_ElAl_eE',H'+`€*a(t
8,Et(/O,H/_\_@/BeE/2I.
e,2((=(8a@GeE
]F?)CE+='G\./5a
`5(HHW_& (G'=B(,/5bGt(\_W_
2\eE/_\_W2GlI/AcpG(,U
] abND/B}E(;:AUEa\JHQ'IG2
2=\,2/5/_\_2,_+ea(
((QeE&fL/@eE(tAU/Ac/(
@F\_@AD('Gb(2b2I'/(@(
5EH'`,HGHW_-/O(b2C
2_2(\G|b,VEH'W8='
V'pE€& aeE`O'/Ac/(@\(\_@2
GAU/@VR'Hl'+/B(2@&"t2\B)(R'
,m)',E`b,(8cD/5iE`
tAc,nc
SV: Bùi Thanh Trang Lớp: K45C1
90
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
](ReEG3+./aE`b+GA?R
b/s\HDb+8`e?t;v/h@/O,H/5E
aF?)C(?GB/.A',&EW,_+(R
W2+'W-'2/5E`5W/a2a\J2@

/B,B2nc
](_El*`R(l_'ReEGGAU(G2\@
(&ND/B}a`,H'/s\H(2,mA`aOHy
IŠ/A/,2(2_2EHHW_C&
2.3. Thực trạng hoạt động marketing-mix của công ty
2.3.1. Thực trạng về biến số sản phẩm của công ty
2.3.1.1. Danh mục chủng loại và cơ cấu sản phẩm (tuyến sản phẩm) của công ty
Q_deE\h;@R2_d(\b
/B`g'22',52(GgH8\GGG'J'•b/Bg
H82`QGc_ZC&
Q52_deE/Ac5HG\_AD/a
> e@'@( vGwux
9 \b/B`
• *hh/+
• fB\.'\B/O,5)Gl<
• 2,Rf
• ‹\_HH(W2_
1:
1 \'22',52G(
• G
• \\2/B
• \CE
9:
3 H8\GGGgJ'•b/B
• fGGG
• J•b/B
90
; H82`QGc_ZC
• 2/H•'aEE
• H8W_R_ZC

;0
Biểu hình 3: Danh mục chủng loại và cơ cấu sản phẩm
]*22W/e@'vGV
SV: Bùi Thanh Trang Lớp: K45C1
99
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
e@_dOF\_(,2/@DWEeE&G/`
`_dIC(IA,2/@aGQQGAUE
H(e'\@/``_dI(I\=,2@O
8Acs((/s\H(2_dO'\2/BED
G5,C2s((GU./a&
vGVe2e@_dGb(vH.G+8(c
)(6_d@'G/`@_dIAvGV
C;0ul2s(B`(@8(c)
E&2@_d=@`vGVH(:u'(vGV(
`5\/J6+n&NHavGVe2e@/L?
G(c-l`__/Ac.G+8(c)2`_
d@6/`iE`\H2/OPnc,`b5
/JvGVW2U,„/5`5W/\J@\D_d
]Ac_d
pG/hUDHZ2/FCvGV2e@'@(E
*I/AG2Ac_del&E)Ge
(Ac/@`_d&QeAc((/bb
V/@,2('/hUiE_Io@G'?GB
GAU(+8&G3+6100M]1099E*I/LG?
(BGt(a82LJ/`(2_d
eE}G?/@F&
f@/`'E=2QAcH/@`/8DB8@(/5
@b@GGGAU&Q5'/5(J\)_dGG`
_d'22E/L@G2/sGA_d…(

_deE,2\HFD_dn@e/8e@
G&GW2N>]MK0"#Y/Ac/sH8E
$>'R+><D,ECtH,C/H'l_o'`,_
+W2G\`8
2.3.1.2. Các hoạt động biến thể chủng loại, hạn chế chủng loại của công ty
SV: Bùi Thanh Trang Lớp: K45C1
91
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
+I(ZAD/JBH'nD.•Q2IQ
((eAUn'E@@,2s(
Ob/B`(G?((a8B8LJA$‹$ '
\'>&NH?GB2@_d(((ncDOb
eE(Gl/B,m)eaGE&Q5G3+.
/aE/L`b\5(e@A
+100M (C2\b/B`'E?GBC(
/sH8\GGG'J•b/B'a/H•'aEE'H8W_-_
ZC'(/@-C_db/B`$‹$
+1090f@HGl(C2_dAFbA+100M'
E)(/@-C_de\D2_db
/B`GEH
+1099E,2\'22(G?((
a8\22',52(GG'\8GB'
\(G
+1091((a8\>
2.3.1.3. Hệ thống, phương pháp, mô hình quản trị chất lượng đã áp dụng của công ty
q_GCAc(H‚L,2(EWH@G2_d
`CAc\…2,2Q'=6(_QWGl_
ZC'W_Rsy/.G'/.(((/AUCAcAUZ
]*.(\h8'/Bw2\B'a'/B}ˆGcx'H')
A'F?)C'E€G/`'E/s\HWa/R2

ab&EEWa/R2/(@(GVQa('/s
\H(/OAU'62aGb2G5eE
]*.G\h2_d'2_2EH'}A2Q'A
C,/s&EE_h6R,2(/5`t
\H2nc…@G2_d‚L,2(&
2.3.2. Thực trạng về biến số giá của công ty
2.3.2.1. Căn cứ định giá, và phương pháp xác định giá sản phẩm của công ty, các
khung giá sản phẩm
]+I/2
2+I./5C/2R'.',2((Q
jR
SV: Bùi Thanh Trang Lớp: K45C1
93
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
NHZ2/RiE`5/BI2nc`5GG_
tR(E\‚G&EyR2+I(JR/5
/_\_/Acc)
j .
+I(/BLe./5E`2R22nc
j72(
NH/2(bG8WHD,2('EAUE`5
,C2/8Dt\@(WB/5Gl8WH(+a
(&
jQ
GAD'E_W/Zl8/@/Ac/Ol/8D_
d'6/`D`5C/I2nc& QeE(r/.
GAUOCAclE`5/2FD/8e@G
OnB_d& Ac@'E8Za)GAUlAU
/2C/5+IQ&/`'nB(Q(E/AG
/5C/I2c-

]<AF2/2
`\AF2/2F\_*2R'/2/8e@
G(/2b_)e,2(
EbVAF2/2R'/Ac/2lI
,eH
jb2
7/2\2b2'EAUA?1:uc)62&"2
\2b2/AcREI
"2(_dŒ"2Zuc)jR
RŒ"2jR)5jRaE/sjR\_Gl'
\_(w`xjRAC,jRˆGc
AD/a(\_\22b2/siC'/‡=G(E/LZ2
/&
STT
Hạng mục công
việc

hàng
Hãng SX Đơn vị
Số
/ượng
Đơn giá Thành tiền
9
 /O  ,5  .
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93
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4'1T0'000
1
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KZ1&:
* *  ;: ::'000 1';T:'000
3 •  o  /  a =<2  30 90T'K00 3'13;'000
SV: Bùi Thanh Trang Lớp: K45C1
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9'K:0'0
00
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K
RZa
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;'000'000
Tổng (Chưa VAT) 39,629,000
Thuế (VAT 10%) 3,962,900
Tổng đã bao gồm VAT 43,591,900
Biểu hình 4: Bảng báo giá dự án lắp đặt nút nhấn, đèn còi cho hanger
jlIAF@]\2ƒ
(HEa8_dD2G\2ƒ/56tG
(a8AUn8n&7/2lIAF@'
EZ2/c)Q(9:u
"2(_d}/AcRAFbAEIG'`5`
s,E2ROaE/s'RAC,&f?ll
Ib2'Ey_/_HHC/hU/sE,2
(&
AD/a(\_2\2ƒeE/8D_dG@h9/‡
h@BHI3
L(
"2/@-
"2\2ƒ
N>]3:90Y9]> TKM'340 9&3T1'K0 4K4';00
N>]3:01]Y9 T9:'3:K 9&1;;'900 411'0:0
N>]3:0K]Y9 K43'343 9&:09':00 T:0&T:0
SV: Bùi Thanh Trang Lớp: K45C1

9:
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
N>]3:0M]Y9 M3T'34: 9&430'100 K9:'900
N>]3:90]Y9 9&099'34K 9&T:K'M00 KTM';:0
Biểu hình 5: Bảng giá bán lẻ sản phẩm Camera 1 đèn hồng ngoại, thế hệ thứ 3
2.3.2.2 Các biện pháp và điều kiện phân biệt giá
EAU/J2F\_elncDt/5,2\H
e,2('_d(tC/O,2AU'8Ac€
NHa\H2`2lI/a
]`,2(NDt,2(GO8'\@((+a
(eE'AU/Ac\2D2CFDt,2(,2&
NHa\H2(AUbG8WH(+GAD/`(E/L@
)D,2(&E(,2(WeE\?a'E
AU_21]:uˆ/F(&*O(,E(_/c)e
E(`iE?GBWE(+(8WHD,2(&
]@_d2AF2_d,2y`I2,2&
nB_deEA/AcRc2R+E
ly`2F2_dn@&Ž@'nB2
GW2\8/‡h@HI\N>]1:0K1/Ac\2D2
9&4T3'900GH/h'A88,Rbb/Oll
B100(/h&
]8AcEAU'D_t,2(DeE'8
Ac/F/s(DE`5ya/5_2,2(
]UEy,Cu,2(2O(GAD
U/2@&Q5,2(2GAD90(,)(
ly/Ac,C1u2G/F(&
2.3.3. Thực trạng biến số phân phối của công ty
2.3.3.1. Các dạng kênh phân phối, số lượng và các loại hình trung gian của các kênh
phân phối
E@/BeW,

]7,EC
7GO8,EC/AcE•QW2b2'E/`
G=AAU/@H(_ZCC2\/H]b/B`
,2((,EEW2•(&"2Geb2D'8Ac/s
(&EyCGbt_d(,2(./h
UbH2Q/s',(ACEW2/F/s(&
@/Be,(/Ac)(A
SV: Bùi Thanh Trang Lớp: K45C1
94
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
*.'\B),(((EWH•2
/2,2(GO8'/+2E_d'((G
•\eE&>/`)2/F/s(6,2(((Z•-/F
(&l,(C2\_d',El/Ac(
C2_d'\R,2(.l\B),yC-
,6\B),m)/AG2_d'\AF/AF/5
Q,2(C)…8/`c)\&>/`'(\2
2D,2(')(6(C')5'/s\,2
(&n(WE/F('/s/5_d(U(Hb2
)&f?)'ˆb2'EEGi,H/5`5/_
\_a8(HW_CD,2(
]7BC
7GO8BC/Ac•QEW2GAF@&E
EWAUa8AH_ZC/5C_d,2(&
2GAF@G,(e(2•(\2ƒ&H@?
OfE`3•(a8_deE&
q2Gl)(e,}AFbA,GbA`./F
F\hH((]Z•-/F/s(]l(C]•\2
2AFAcO2])(()5&
7,EC

7BC
Biểu hình 6: Sơ đồ hệ thống kênh phân phối
2.3.3.2. Tỷ trọng doanh số bán sản phẩm hàng hóa của công ty qua các kênh phân phối
7 P +100M +1090 +1099
7EC
wGH/hx 9&14M'K0 1&3:T'9 :&1;:'1
vGVwux M0'Tu KT'3u K;'4u
BC
wGH/hx 930'1 3;1'M M:;'K
vGVwux M'3u 91'Tu 9:';u
)Zo
SV: Bùi Thanh Trang Lớp: K45C1
72(
EH
AUa8
AH_ZC
72(
EH
9T
E*I
E
*I
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
7ebeE(,Gb'WvGV.G+eˆ
,',Gb/`b\/JOAD_.I/B
_,E'rtGK0ueE&*O/2`(b/`
`GSGH(W,BC/`OAD8BGt
a/`(+1090'1099E?GB@/B,G?
((a8B8LJ/hU,2\
/H•'2\'222E'+=(B/l&*O

(/=‚E/d@@/Ba8EW2GCB
2.3.3.3 Không gian bao phủ thị trường của các dạng kênh phân phối
*8D,,EC'E*I`I/B\eGAU6,b
q_fl'q_GG?GG/`'E)Ge?,bOf
A( E'N|<i'_<='q_ €>b\e(AF/8GB
'r=@GHQB(2b2/Ac,-,D/82
aB
72D,,EC',BC`.D@O,E\e&
E*IbV,bOf(G/`(8( B(_
<=(GAUGV/5/AcbV/5a82_deE&
H@G/\(( B`1•((@_<=`9•(
C2\/Hb/B`E*Ia8
(<8( B ] •(  \ /H  EH ;9 <  
G'(7'( B
]•(\/HEH V<AF4f'
8(2'*8*'( B
(8_<= EJd\/H‰/H•f27
pfP7] EqO]_<=
2.3.3.4 Các biện pháp liên kết và quản lí các thành viên kênh
]dbVAU\2ƒ
fh2dRAaOH',_+c2'R'
Ic)sts(V]\2
]2\H2,RR(,
*52(,@/B`5W_'E.`t\H2/5
,RR'/B(,el&*.'E/AGt/O
,H`cV'/a}R(/O,H/AV/D,&s,2'E
SV: Bùi Thanh Trang Lớp: K45C1
9K
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
2Q2R22A,Cuh/5,RRbc2

t2(,
]*22(,
EAU/22/,„,W_E2e2G2
dAI'IbGt\lWa'U(,2'2
Q(,2(€6/`'EGW/`QGl
(CIWHD2G(,E&
2.3.3.5. Hoạt động mua hàng - dự trữ - bảo quản; lưu kho; vận chuyển và các dịch vụ
hậu cần khác
](E((EWb((6R(C
s,`/F/s(.6R,2(
]bGt]\_W_NHbGt_dG,E/AcaDR
\_W__d&f?)'E•Q2ElW_GbGt/5/O
IbGt/_\_Gl/BQ,2(DR`W/bGt(
RC&
]k•-/F(
fh2@/BA,5G/BRZ2eE/F(Oe
@'8Ac'2_g,5G,_+bGt/5`5/_\_U('
(,E`~G,l_HD(C/5(
,2(,U
2.3.4. Thực trạng về biến số xúc tiến thương mại của công ty
2.3.4.1 Mục tiêu của hoạt động xúc tiến thương mại của công ty trong những năm qua
QeZiAF@(EAD/(,RRb
(e,2('W/`+(c)&'}n
(6U/5,(EybV2QZi,2
EW/`bV/AcAcG,]Znc
Q5'+1099EC2s(O'\2/BAG'
\\2/BA\2GB'\22'\2,`€QeZiAF
@(EADD(ibi-e,2('C2E
O_dD/hUQ,2((&
2.3.4.2. Ngân sách đối với hoạt động xúc tiến thương mại của công ty, ngân sách phân

bổ cho các nhóm công cụ xúc tiến thương mại
2EQZi(E/LbH
ki\2'\2(2a'W_2'G,Gb& a2(
@/BZi+I(QZi(EZ2/'+I(vH
u8(nB(ObeE
SV: Bùi Thanh Trang Lớp: K45C1
9M
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
AD/a(a2E(@/EZiAF@'G/``
a\JGSvGVua2(2EQZi&
+
+
100M
+
1090
+
1099
JRwGH/hx 9&39M 1&:3 :&4
R7wGH/hx 900 9K0 300
vGVwux
ki\2 3: 33 ;1
f2(2a 10 13 1:
q_2 ;0 34 14
,Gb : K T
Biểu hình 7: Ngân sách cho hoạt động xúc tiến thương mại năm 2009-2011
)Zo
q\_a\Ja2G'`5)CG…E*I/`b
iGV/2@/BZi& +100M'E/L\‚G900GH/h
T'4uJRG/`'E)G(@/BW_2(Zi
\2i(E,2_dO\/H]b/B

`E.)G(1@/B(/5@b\/_d
,2(&>+1090'a2(2@/B7+K0
GH/h'a2(\2(2a(7Gb+li(
QeE(,RRb(e,2(&*s\H'+1099
a2@/BZi+.C/ED+GAD'G/`a
2(Zi\2;1u'CG3+6100M]1099&@/B
W_2G+1099`G(W3+`_./5ncD
QZiAF@eE&
2.3.4.3. Thực trạng các công cụ xúc tiến thương mại công ty đã thực hiện
]q_2
@/BW_2eE=@'E•QAFHW_2
(G•\eE/5(((CE,2(&E
•Q/FW_-G•\(N 'H@E/aCH
8G•\/5@2HF'}Ai,2(
SV: Bùi Thanh Trang Lớp: K45C1
10
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
F& (G'E=W_2WAGb/,2('
2_@/B(,2EPVV,2(/5•AGb

]ki\2
@/BZi\2/AcEGVl``.,RRH
(,E((,2(s2\@(G&*8D
AUn'/5bHQ,RRbeVE•Q
2EQZiA`2'\D2s(r&ND2GE
•QlI2'\DO/5,RR(G(a\2/d
@Q_d&
]f2(2a
<=,eE`\_a'G/``\a/_)
G=\2(2a& ta(`HQV/H,2('

(ˆbDH_deE/,2(GV/5wh
,2(GO8(,2(O+x'_/2,2(
(Q,2((
]G,Gb
EGRRa2@/E('PAD90ua2e@
/BZiAF@&@/BG,GbeEeb
HWAGb',2(&
Phần 3. Một số vấn đề cấp thiết của công ty và định hướng đề tài khóa /uận tốt
nghiệp
3.1. Đánh giá về thực trạng hoạt động kinh doanh và marketing của công ty
]*22ll@/B,(G,(tC/O/sG
E*I()623+1004//L.T+'/a(
W2Gl/2Cb8(ˆbe(5E&>8Aca6
1KAU/Ac+;:AU'E+8`e?tC;.w+
1090xDt+GAD/5?GB@/B,(/.A2G5
E&*s\H'6+100M]1091eEQ+GA?&E
SV: Bùi Thanh Trang Lớp: K45C1
19
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
}/LG?(BGt(a8\EHe2L
JGD'/hU2G52_d'C2_2E
H/5‚L.e,2(&'\@B8(R
(E/@/Ac=`B8C/O.WaA
IC'O@/BG,eE
jAa\HGSG(2e@'@(&2_d,2/@
AA`Oa(b,2\HGSGHD2_dn@D/8
e@G
jNHa8Gb_deEW2b2=\/B'\D
@?8WH(+aDt\@(GAD/`(A`b?
GB')8WHD,2(D

j7a8GGAUOfEW,BCA/_\_\
e'=@8AcG
jA/d@2@/BZiAF@/s\H'EAG5,
@/BWHEi
I'O2R2ab'(ReE
jFW_-EAbb5W_'r=lG@EHh
ot2=\D'BAU`5_/_)OEH
jA(GH/52W(HGE'a/(A
/iU'lG@/(BrAUZZ_G
]*OZCB8/AD_W2C/O/sG/8DE
IC'/8DC/OG,eE.)G_W2\8O
_d',a8(@/BZi(E/s_Q5
j>_d*5`5(a@_dE.H,C_2_
d(E,'/hUZi2e@'@(
,2bGB8RARC'/s/5e_dgL_
ZC€NHFCvGV2_d,a@e@'@((GC
.E.bG2Q@((@/5avGV
nc&*hUE.(IGAU'/8e@
G(,cD\B),m)/5`5/AG2Ac_dD
nc…a@G(@b,2\H_d
SV: Bùi Thanh Trang Lớp: K45C1
11
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
j<a8*5?GBa8GbEW2b2(Ht
@AUZD2,2(}'E.)8WHD2
,2(DEWbDHe2,2(}se/Bl
,2,2(O+GGAUQ•2s2
\_\22/5((D,2(&*5\eGAUOf'E
.l,B8G?2PRfbG2R,2
/5bVGnc&E(H/B2(

,el'=@G8,sy2(,/s\H'.,5
2(/22,U/5W/@\‚t@B8G,oH
W_
jkiNlWEeE‚/`HGRa2@/BZi
AF@RO\_A?/HbV2EQZi&n(
/B2GAU'/8e@G'R2_d',„8e_
d'QeE€(bVEQZie/@(W/
a2nc& Ed\/AGB8_dEHD
lEAa2W_2'Zi\2
I'2C/OW/ab'(R
jE.a@HQ'I+e62a'=\/_
\_ˆ2a'=\((/AcHQ(L/@/OG
j)2W'W/GEOUC(H'PF'2
(Ha&•Q2\H2Z•@/8D
a@W'/hU(,A?ta
((8P'`t2D€
jkabEGAU+`G'@\.,E,R(@'J
I2@/B/',A?/5,RH.(Ha
jEGRGB,_b=2@/B2'/hU
_tR,E./5/_\_C/O(REJ/,
,`,+&@8WH8D2a('JIRQ/5`58
,./.A(,&
3.2. Một số vấn đề phát sinh
] tC/OE/AD(8)GbHGUD
SV: Bùi Thanh Trang Lớp: K45C1
13
Báo cáo thực tập tổng hợp GVHD: TS. Cao Tuấn Khanh
B('2G5,a8BCeEGGAUOf
E•Q,a8/`(,Gb(,BC&G/`
,GbtG=ew.K:u+1090x&NDHEG?

((a8B8LJGDE82G5
,BCel@GAUOfEW2GAF@
eE&H@GGA?Of(/s\H((8( B/
`GCO2E,2s(OEH'\/H'b/B
`&f?)/IGADb@G,8HeGAU'E.?GB
,a8CBel/5@G'i/dQ(a
E&
('),@Q5@/BZiAF@
A/LGl\(?.GAD'HbH2@/BZiAF@`
.WGVGH,RR.Q'/d@/E\2
E&5/Ac.WGV/`'Gt+./aE/L\AD/.
bH2@/BZiAAbbiGV&*5bH2@
/BZiAF@`HW_'E8@GB,@ZiQ
5(c-
] tC/OE/LbHAA/@/Ac,W_(/8
Q_WGUD
jE/LbHbRa22@/BZiAF@
AHG5,2@/B(A@5W_AZ2/
/AcQ5EQZie/@G6U/5(a2EQ
a\JAcR&GUD'EybHB,@Q5
@/BZi
jE/L`be/BFGHl,2,2(O+e
l/hU5V2(,'EA`O@
/B/5/B2(,el}AH,2(
=‚ƒ
jG+G?@/a'E/LZab/AcEGAU+`GE
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l(b2
SV: Bùi Thanh Trang Lớp: K45C1
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