Đánh giá công tác tuyển dụng nhân viên kinh doanh tại công ty CP dịch vụ xây dựng địa ốc đất xanh Tây Nam giai đoạn 2010 - 2013 ( Chuyên đề tốt nghiệpTrường Đại Kinh Tế )

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I H C KINH T TP. H
KHOA KINH T

--

N

--

T T NGHI P

N D NG
KINH

CH V

A C
N 2010-2013

TUY
- NL2
I ANH

TP. H


~ ii ~

L

uc
li

c th c hi n t
a

ng k t qu

ty C Ph n D ch V
t k ngu

ng v s
TP. H

Tuy

ng


~ iii ~

TP.

Em


~ iv ~

NH

CT P

1. Th i gian th c t p
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
2. B ph n th c t p
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
3. Tinh th
mv
c ch
lu t
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
4. K t qu th c hi
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
5. Nh
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
TP. H

~v~

NH
1. Tinh th n, ch

NG D N
lu t

..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
2. N
th c t p

3.

..........................................................................................................................
..........................................................................................................................
..........................................................................................................................
c
..........................................................................................................................

4. Nh
..........................................................................................................................
5.

ms :

NG D N

I ANH


~ vi ~

M CL C
L IM
CH

U............................................................................................... 1
NG 1: C

S

NV

N D NG .......... 3

1.1
m, m
n d ng trong doanh
nghi p ................................................................................................................. 3
1.1.1
1.1.2

m tuy n d ng.......................................................................... 3
M

n d ng c a doanh nghi p ................................................ 3

1.1.3

nd

1.2

ut

i v i doanh nghi p ............................................. 3

nh h

n d ng trong doanh nghi p .... 4

1.2.1

.......................................................................... 4

1.2.2

........................................................................... 5

1.3

n tuy n d ng ............................................................................. 5

1.4

n d ng ............................................................................... 8

1.4.1

Chu n b tuy n d ng ............................................................................ 9

1.4.2

Th

1.4.3

Thu nh

1.4.4

Ph ng v n s b ................................................................................ 10

1.4.5

Ki m tra, tr c nghi m ........................................................................ 10

1.4.6

Ph ng v

n d ng ......................................................................... 9

u h s ............................................................... 10

................................................................................... 11

1.4.6.1

c t ch c ph ng v n: .............................................. 11

1.4.6.2

c h i khi ph ng v n: .................................................... 11

1.4.6.3

i ph ng v n: ..................................................... 12

1.4.6.4

i ph ng v n ...................................... 12

1.4.7

u tra ............................................................................. 12

1.4.8

c kh e .................................................................................. 13

1.4.9

Th vi c ............................................................................................ 13

1.4.10 Ra quy
1.4.11 B
1.5

nh tuy n d ng .................................................................. 13
c, h

ng d n h i nh p ................................................ 13

u qu tuy n d ng ............................................................... 14


~ vii ~

CH
TR
2.1

NG 2: T NG QUAN V
T
Gi i thi u v

C
................ 17

............................................................................... 17

2.1.1

2.1.2
2.2

n ...................................................... 17
T

S m nh

C c u t ch c c

c

Tri

............... 17
..................... 18

2.3

- K ho ch 2013 ..................... 20

2.4

................................................................................ 21

2.5

Bi

-2012........................................... 22

2.6

C c u

2012 .............................................................................. 24

2.6.1

.................................................................................. 24

2.6.2

Theo gi

.................................................................................... 24

2.6.3

Theo t

..................................................................................... 25

2.6.4

S l

2.6.5

T l qu

........................................................ 26
.................................................................... 26

CH

N D NG
................... 28

3.1
3.1.1
3.1.2

n d ng c

ty ........................................................ 28

nh nhu c u tuy n d ng: ............................................................ 30
L p phi

u tuy n d ng............................................................ 30

3.1.3

t ........................................................................................... 30

3.1.4

n d ng ................................................................................ 30

3.1.5

Ti p nh n h s xin vi c .................................................................... 30

3.1.6

L a ch n h s .................................................................................. 31

3.1.7

Ph ng v n .......................................................................................... 31

3.1.8

o h i nh p ................................................................................ 32

3.1.9

o .......................................................................... 32

3.1.10 Nh n vi c........................................................................................... 32
3.1.11 L u h s ........................................................................................... 33
3.1.12

vi c ............................................................................... 33


~ viii ~

3.1.13 K

.......................................................................................... 34

3.2

n d ng c

3.2.1.

n d ng ....................................................................... 34

a)

m..................................................................................... 34

b)
3.2.2.

Nh

m ............................................................................... 34

Ti p nh

l c h s ............................................................... 35

a)

m..................................................................................... 35

b)
3.2.3.

Nh

m..................................................................................... 35

b)

Nh

m

o h i nh p ....................................... 37

m..................................................................................... 37

b)

Nh

m ............................................................................... 38

Th vi

c)

vi c ............................................................ 38
m..................................................................................... 38

d)
3.3

m ............................................................................... 37

Ti p nh

a)

3.2.5.

m ............................................................................... 35

Ph ng v n .......................................................................................... 35

a)

3.2.4.

............................................ 34

Nh

m ............................................................................... 39

Ngu n tuy n d ng .................................................................................. 40

3.3.1

T l h s gi

n ................................................................ 40

3.3.2

n d ng ....................................................... 42

3.4

u qu sau tuy n d ng ........................................................ 44

3.4.1

T l

n ph ng v n ............................................................ 44

3.4.2

T l

c m i nh n vi c .................................................... 44

3.4.3

T l

n vi c.................................................................... 45

3.4.4

Bi

c

i ............................................... 45

CH
NG 4: M T S KI N NGH NH
TUY N D
NAM ........................................................................................................... 47
4.1
4.1.1

nd

. 47

n d ng ....................................................................... 47


~ ix ~

4.1.2

l ch s

ng v n s b .................................................... 47

4.1.3

Ph ng v n .......................................................................................... 48

4.1.4

.............................................................. 48

4.1.5

o h i nh p ................................................................................ 49

4.1.6

vi c ......................................................................... 49

4.1.7

L u tr h s ..................................................................................... 49

4.2
4.3
4.4

Ngu

.......................................................................... 49
u qu sau tuy n d ng......................................................... 50

M t s ki n ngh

............................................................................ 51

K T LU N .................................................................................................. 52
U THAM KH O.......................................................................... 53


~x~

DANH M

1.

:

2.

:

3. HCNS

:

4.

:

H

5.

:

T

6. TPNS

:

Tr

U, CH

o
c Kinh doanh

ng
c

VI T T T


~ xi ~

NG S

D NG

-2012 .................................... 22

B ng 2.1: B ng s li

B ng 3.1: Th

n ................... 42

n d ng

B ng 3.2: Th

l h

ng v n ........................................................ 44

B ng 3.3: Th

l h

c m i nh n vi c ........................................... 44

B ng 3.4: Th

l

n vi c .......................................... 45

................................... 45

B ng 3.5: Bi

TH

2.1: S
Bi

2.2: S

Bi

t Xanh T

2.1: T

Bi

t ch c C

2.3: C

Bi

NH

Nam ........................................... 18

............................................................. 23
ng c a C

n 2010-2013 ................................... 23
.......................................................... 24

theo gi

............................................................ 24

Bi

............................................................. 25

Bi

2.6: S

Bi

s

2.7: T l qu

....................................................... 26
..................................................................... 26
n d ng t i C

Bi

3.1 : T l h

Bi

3.2: T l

Bi

3.3: T l

Bi

3.4:

a

t Xanh T

Nam ............... 28

n tuy n d
n vi c

............................ 40

m i ngu

.............................. 41

n d ng cho m i ngu n ............................................ 43
cm th

m i ngu n ...................................... 43



Tuy

Trang 1

L IM

i Anh

U
c l a ch n s

d

ch v . S

th

t lo

t bi

c ch n l a kh
ng tr c ti

ns t nt

n c a m t doanh nghi p, t ch

tuy n ch
th

ng. Vi c l a ch
u qu nh

c

ch c trong t t c

nh l

ng b

ng s n nh

y s bi

ng s n ph

ib

v

ty C Ph n D ch V v
a

t Xanh Group

m

cb

D ng

ng

a

m t trong nh ng t

nl n

ng s n t i Vi t Nam. V

c bi

t

ch l c c

ty trong vi c c nh tranh
vi c

c

d ng ngu

quan tr ng c a t t c

nt m
Th

nh

n

nhu c

n, m r

c tuy n d

c

cho
ng nhu

ng.
nh ch

kinh doanh t i C

n d ng

Ty C Ph n D ch V

X

D ng

a

c

n 2010-2013
-M

u
n

tuy n d ng

c tr ng

b ph n kinh doanh t i
n ngh

Nam.

nd

m
n d ng t

t Xanh


Tuy

-

Trang 2

it

i Anh

uc
ng

n d ng

b

t i

ty
Ph m vi

u:

n 2010-2013

- Ph

u
c ud
Th

:
li u

T ng h

li

P

.

- K tc uc
B c cc
nv

n d ng

T ng quan v

3:

c tr ng

tuy n d ng

M t s ki n ngh nh
ph n kinh doanh c a C

nd

t iC

b ph n kinh doanh t i

n d ng
.

b


Tuy

Trang 3

i Anh

NV
1.1

N D NG

m, m

n d ng trong doanh

nghi p
1.1.1

m tuy n d ng

Tuy n d

u,

nh ng

a ch n

nhi u ngu

ch

nh ng v

u tuy n d ng,

ng c a doanh nghi
1.1.2

p v i

mb

t

c di n ra hi u qu .

M

n d ng c a doanh nghi p

Tuy

p

v i v

n tuy

n c a doanh nghi

nghi p b

m b o cho doanh

m c n thi

nd

n gi i h n
1.1.3

m ch

nd

t.
i v i doanh nghi p

n d ng hi u qu s h tr cho ho
di n ra thu n l i. N u th c hi n t t s
tuy n d

c ngu

Tuy n d
tr cho ho

ng c a doanh nghi

doanh nghi p gi m t i thi
c ch

ng cao.

b sung k p th i ngu

h

ng c a doanh nghi p. V i ngu
p th c hi

c ho

ng hi u qu s

n h n nhanh nh

ts

c c nh tranh c a doanh nghi

nghi p ti t ki

d

u qu

nd
qu n tr ngu
c tuy n,

c

nl

n s t o ti

a

c thu n l
ho

qu

nd

.

o

pv
n ngu

c c th

u


Tuy

Trang 4

nd

td

i Anh

n vi c tuy

i

l i h u qu l n cho doanh nghi

nl c

.
1.2

ut

n d ng trong doanh nghi p

1.2.1
t: H th
nghi p

t

c bi

ho

ng c a doanh

nd

M cs

.

u ki n s

p ho

ng ph

c bi
t ra cho

doanh nghi

ng tuy n d ng.
n ph

n v

doanh nghi

ng

pv
c t

ng.
: bao g
ng tr c ti

p, d ch v
ns

ng c a l

i u ki n v th tr
r tl
n

ng l

d

s

ng

ng

n d ng c a doanh nghi

u

ng
n d ng s thu n l i

cl

ps

ng c n thi

s

nl as k
ng kinh t :

n kinh t

n

t th
i cao trong ch
quy

ng s n ph m, d ch v

nh tr c ti

l c

pc

u kinh nghi
n d ng hi u qu

ngu

theo k p v i s
v i nh

t

n d ng ph
doanh nghi p ph

nghi
nd

u qu

theo k

n d ng c n th

ng


Tuy

Trang 5

i Anh

1.2.2
mc
vi

ty

nd

M ts y ut

nh

nh doanh nghi p:
trong vi

c bi

u t

i xin vi c. B

ng

nh doanh nghi
u v doanh nghi p. Khi quy t

nh n p h

m t doanh nghi p, ch c ch

r t k v doanh nghi p
nghi p c a

u qua

u t c a doanh nghi p

ns

N

c

nhi u

c qu

s

c gi

u

.
p: M t y u t

ng trong vi c
p. N

p v

c c a

s khi n cho

doanh nghi p m
vi c c a doanh nghi p c ng
Kh

ng r t l

nh tranh c a doanh nghi

y ut
l

n vi
ng:

ng c a doanh nghi

n vi

ut

g m lo

n

ng r t

n kh

nh tranh bao

n kinh t , tri n v

n, s

i th

c nh tranh.
1.3

n tuy n d ng
nd
nd
pv iv

c t i doanh nghi
n tuy

n l a ch n ngu n
ngu n l c.

nd

n d ng r ng
p nh t v i v

n tuy


Tuy

Trang 6

n

m

tuy n d ng
-K

N

n th

v i

doanh nghi

ng trong
c, v c

l

ch t

- M t

n

c tuy

- N

ph
cc

n ib

s

phong

c di
b

m

- H n ch

ng

Ngu n

i Anh

th

ic

do h

giao vi

u
m

-

c th

ra

l ng thu n n i b ,

,

ng h p b

vi c gi a ch

c
u qu .

ng - M t

ngu

m

ti

ng
ng.

-

quen v

- T
c

t s

m i quan h n i b nh
-

l i c

i doanh nghi p, nh

nh.

n h th ng k lu t.

cg

-

nd

o

th p.
-

c m t s

h

th ng tin

th

ng c nh

t

tranh.

i quen

i
thi u

-

t

gi i - M

thi u nh

c

cao, t ch t, kh

p tuy n.

v i doanh nghi

i

m -T o

m

c

nd

c gi i thi

nghi p do quen bi

c

doanh
s


Tuy

Trang 7

i Anh

- Ti t ki m th i gian.
-

c nhi t - K

ng

do n

do s

i quen

chi ph i c a

i quan h gi
p.

-

c trang b ki n th

-

ol it

th ng

t o cao.

- Nhi

u,c

c h i, - T n nhi u th

s ng t

d nd t

h

c.

ir t - T
nhanh.

ng r

i, thi u

nhi u kinh nghi

-C

d

m nh

p.

gi n.
-

o t
ng h

- Nhi u
. N u

ti n truy n
i

ng,

-C

nhi u b t c p.
t

ng r t cao.

ng -

website

c

nhi u

ng
n l

n

nhi u th i gian

- Ch t

ng cu

- Ch

o l i th p.
- Ti t ki

c th i gian.

s c p
-

ng v i v
cao.
t cao.

- N u b n
c

i
s

th
c

h pv

c cho
i gi i.

- Cung c p s

ng l n

ng - a s

i gian ng n, ti t t n nhi

gi i thi u

nd

th p,
o l i.


Tuy

vi

Trang 8

ki m th

m

ng - Ch t

n
-

ng c a

cao,

ng

u ho

ng

1.4

i Anh

vi

t.

n d ng
1.1: Q

n d ng

Ngu

nd

n tr ngu

c


Tuy

Trang 9

i Anh

1.4.1 Chu n b tuy n d ng
nh nhu c u tuy n d ng: c n

tuy n d

c khi quy
gi i quy

ct tc

nh tuy

i m i. N

c nhu c

n tuy n cho v

hi n t

nh s

t.
c

-

ng b

c, b

i xu t hi
nhi

cm ts v
ng h

ng b

i
p s ti

c.

mc

nd

ng

b

i cho v

khuy t. D

ng th

tuy n d ng cho v

n tuy

ch n

nd

l a

p H

ng tuy n

p nh t.
- Khi nhu c u tuy n d

d

s

H

c duy t, ti
n

nh nc aH

ng tuy n d ng c

n tuy n ch

p nh

d

ch n l a

n s p x p th i gian tuy n d ng h

m tuy n d ng c n th n, thu n ti n cho
b

ng tuy n d ng.

nh c

nb

C

ch c doanh nghi

th c hi

n tuy n

nh.

1.4.2

n d ng
n d ng bao g m nh ng th

c uv

, ki n th c, k

doanh nghi p

n cho

m ch t,

nl in u
n tuy

, gi i thi u v
c

doanh nghi

website c a doanh nghi
i thi u vi
nd

nh

n

ts

n d ng s

nd

website tuy n d ng, t i

ng h c


Tuy

Trang 10

1.4.3 Thu nh

i Anh

uh

Khi doanh nghi p nh n h

i t o thu n ti n nh t cho

n ph
Nh ng h

n, g i tr c ti p, qua internet,

i b t ho

nc

t th hi

pv iv

b .M ts h
t

ts

t nhi u l

c,

n tuy n s b lo i

, ng

i vi c r t nhi u l n trong th i gian ng

l i.

1.4.4 Ph ng v
ng ch

h gi

-

c ph ng v

m t o d ng m i quan

i ph ng v

ch

pv

c ch

ts

ng

, kinh nghi

n thi

ra r t y
d

ng v

th c hi

c, ho

b lo i b

cung c p cho

t s th

ng
n

n v doanh nghi p, gi i

c, tr l

cm cc a

1.4.5 Ki m tra, tr c nghi m
m tra, tr c nghi
n th
bi

cs d

n, kh

ch

a

o ta bi t m
.

m tra tr c nghi
m o

d

t

n ch

nd

tr l i, c
i xin vi c.

l i sai s th t khi

n
n


Tuy

Trang 11

i Anh

1.4.6 Ph ng v
1.4.6.1

c t ch c ph ng v n:

c ph ng v n

m
-

Nhanh

Ph ng v

m

thu

-

D x y ra vi

trong h
c quan

-

-

ng

T
b

K

-

-

D
t

-

1.4.6.2

ng cho

Kh

i c a

Ph ng v
-

T

-

giao ti

T

-

-

m t

ng

c h i khi ph ng v n:

- H i t do: ph ng v

nb

cho

cn

i nh
ng d

n i dung s

n

n gi

-

ng

m c a

ph ng v

Ph ng v n h

K

l

i ph ng v n

cc a

t ra nh

i ti

i theo nhi

- H i theo m

i

c thi t k s n t

cd

vi

,
c, kh

tr l i g

pc a
cho

- H i tr

ng v
tr l

ng v

h it
ch t

nd

chu n b

ts v

nh

ic nd

nh


Tuy

s

Trang 12

i Anh

g vi c m

nh

iv im iv

nh tr

n tuy n.

1.4.6.3

i ph ng v n:

-

ng: Ph ng v

x

ts

ng gi

u

nh.

ng x ,

ng

vi c m

y u khi th c

hi

c.
-

i m : nh

th

i v i nh ng c m t

m nhi u th ng tin, th

vi

a ng

-

ch ph i tr l
ts

c

ng.

vi c,

cc a

t ch

i quan h c a
hi

c

i nh

n v ng, nh ng quan ni m c a

-

c:
ng n

li

u s cho th y kh

p s c khi n

m th y t

ng x c a

m
i gian

h n ch .
1.4.6.4

i ph ng v n
i ph ng v n,
ut v

pv iv

ch t c a ng
n tuy

th trong bu i ph ng v
nghi

u t v m
c.

1.4.7

u tra
iv i

nh ng

n v ng t t c

nd


Tuy

Trang 13

i Anh

n ch
kh i doanh nghi p

i

m tra l i k t qu

1.4.8

c khi

doanh nghi p

c kh e

Nh n m

s c kh

v m t ch

m vi

i

ng th c hi

m

u phi n ph c v
p.

c n ki m tra s c kh

l cc a

m b o kh

cc a

1.4.9 Th vi c
n th vi c, b ph n qu

c ti

ng d
N

nh

i tr c ti p

ng d n s giao nhi m v ,
khuy

K

ng d n

d
vi

vi c.
vi c
n kh

c hi n

c ti

t.

i gian th vi

vi

tr c ti

cc

i

vi
cd
1.4.10 Ra quy

nh

m c th

nh tuy n d ng

c quan tr

t qu cu

nd

tuy n
C

t, h th

c
t. Sau khi ra quy

ng l

ng. H

ng ph

1.4.11 B

n d ng

iv

ti

p

nh tuy n d
mb

t.

ng d n h i nh p

Khi m

i

cm

t

s

c

im is

ng b ng v
i ph

ng nghi p
m th

nd

ng

ng, tho i