Một số giải pháp nâng cao chất lượng đội ngũ tổ trưởng chuyên môn ở các trường trung cấp chuyên nghiệp tỉnh quảng bình

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Với tình cảm chân thành, tác giả xin được bày tỏ lòng biết ơn Trường
Đại học Vinh, các thầy cô giáo đã tận tình giảng dạy, tạo mọi điều kiện thuận
lợi cho tác giả trong suốt quá trình học tập, nghiên cứu và hoàn thành luận
văn.
Đặc biệt, tác giả xin được bày tỏ lòng kính trọng và biết ơn sâu sắc tới
PGS.TS Nguyễn Ngọc Hợi – Người hướng dẫn khoa học đã tận tình giúp đỡ,
chỉ bảo ân cần trong quá trình nghiên cứu, hoàn thành luận văn.
Xin chân thành cảm ơn các đồng chí lãnh đạo, chuyên viên Sở Giáo
dục và Đào tạo tỉnh Quảng Bình đã quan tâm và tạo điều kiện thuận lợi cho
tác giả trong suốt quá trình học tập và nghiên cứu đề tài. Tác giả Xin chân

thành cảm ơn các đồng chí hiệu trưởng, phó hiệu trưởng, trưởng, phó các
Khoa phòng, tổ trưởng chuyên môn và các thầy cô giáo các trường trung
Trung cấp kỹ thuật Công Nông Nghiệp, trung cấp Kinh tế, trung cấp Y đã
tham gia đóng góp ý kiến, cung cấp thông tin cho tác giả trong quá trình
nghiên cứu. Tác giả xin chân thành cảm ơn bạn bè, đồng nghiệp và gia đình
đã động viên, giúp đỡ tác giả trong quá trình học tập, nghiên cứu và hoàn
thành luận văn.
Do thời gian và khả năng có hạn, luận văn khó tránh khỏi những thiếu
sót, tác giả mong nhận được sự góp ý, phê bình, chỉ bảo của các thầy cô và
các bạn đồng nghiệp.
Nghệ An, tháng 3 năm 2014
 
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"#$%&&'&"()* !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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+),!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 -./!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!0
123!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!4
4!5267!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!4
8! 2*9:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;
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;!4!""@"A&"%&B#!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;
;!8!2@CD&&"%&B#!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;
E!)F.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;
G!H 9:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;
I!J9:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!E

K!J>,JJ9:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!E
K!4!"LMN"CO&N"N&"%&B#PQP#R&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!E
K!8!"LMN"CO&N"N&"%&B#@"S@T&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!E
K!;!N"CO&N"N@"&U%@V&"W!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!E
X!2YYJZ!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!E
[!\]^Z!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!E
>,4!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I
,15Z\26_\>?!!!!!!!!!!!!!!!!!!I
2`  a  b  ]>1  F9  c  ]>+  ]  \J
F9HJHF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I
4!4!d"e&"%&B#0f&gh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I
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4!8!i@U"&jMOk&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!X
4!8!4!l@mCn&0'@l@mCn&"#$%&Mo&@mCp&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!X
4!8!8!2i&q0'2i&q@l@mCn&"#$%&Mo&@mCp&!!!!!!!!!!!!!!!!!!!4r
4!8!;!"f@PCD&0'"f@PCD&gi&q@l@mCn&"#$%&Mo&@mCp&
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!44
4!8!E!N"N0'N"N&s&tV"f@PCD&gi&q@l@mCn&"#$%&
Mo&@mCp&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!4G
4!;!Cp@l@mCn&"#$%&Mo&@mCp&@m#&fN"#$%&&"jN@mV&k
&""j&&t$!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!4K
4!;!4!d@muv0t@mwxt@l@mCn&"#$%&Mo&@mCp&!!!!!!!!!!!!!!!!!!!!!!!4K
4!;!8!"y&$%#z#0hN"{M"f@0'&|&PSxt@l@mCn&"#$%&Mo&
@mCp&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!4[
4!E!i@0f&gh&s&tV"f@PCD&gi&q@l@mCn&"#$%&Mo&@mCp&
@m#&fN"#$%&&"jN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!8E
4!E!4!Sz&@"}@N"&s&tV"f@PCD&gi&q@l@mCn&"#$%&Mo&
@mCp&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!8E
4!E!8!~gu"v$%#z#&s&tV"f@PCD&gi&q@l@mCn&"#$%&Mo&
@mCp&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!8E

4!E!;!"V•@gi&&s&tV"f@PCD&gi&q@l@mCn&"#$%&Mo&
@mCp&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!8K
4!E!E!$}#@&""Cn&g}&0j&s&tV"f@PCD&gi&q@l@mCn&
"#$%&Mo&@mCp&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!8[
A#U}@"CO&4!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;E
>,8!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;G
,1€•Z\26_\>?2`
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F9HJ‚()ƒ„!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;G
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8!4!"…#@g†gAM@S&"%&vU&"@}‡ˆ"i0'V‰~@Š&"
(#&ƒ‹&"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;G
8!4!4!"…#@Mi@g†gAM@S&"%&@Š&"(#&ƒ‹&"!!!!!!!!!!!!!!!!!!!!!!!!!;G
8!4!8!‹&""‹&"U&"@}‡ˆ"i@Š&"(#&ƒ‹&"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;K
8!4!;!"…#@@‹&""‹&"V‰~@Š&"(#&ƒ‹&"!!!!!!!!!!!!!!!!!!!!!!!!!E4
 8!8!"S@m•&"f@PCD&gi&q@l@mCn&"#$%&Mo&n@mCp&
@Š&"(#&ƒ‹&"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!E[
8!8!4!"S@m•&0hN"{M"f@"u&"@mdxt@l@mCn&"#$%&Mo&!!!!!!Gr
8!8!;!"S@m•&0h&|&PS"#$%&Mo&xt@l@mCn&"#$%&Mo&!!!!!!!!!GE
8!8!E!"S@m•&0h&|&PS…#&PQxt@l@mCn&"#$%&Mo&!!!!!!!!!!!!!!!!!GI
8!;!"S@m•&o&@&s&tV"f@PCD&gi&qxt@mCp&
@Š&"(#&ƒ‹&"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!GX
8!;!4!o&@@#$A&"W&vk@mugi&q@l@mCn&"#$%&Mo&!!!!!!!!!!!!!!!!!GX
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J"@@mA&P'ku…#$}@@"'&"o&vP'V&gCp&&•&&"f@vg@•@
gL&gz#@mV&o&#i‡2v@•Vgh#Uj&"VM™…#tg'V@•V
mt&#•&&"s&PSvP'&#•&gAk•‰CŽ&&"s&@'vP'M'#@"%M

šNguyên khí quốc gia›vP'&#•&@'&0oxt‰s&@i0'xt&"s&
PV•!~gu"xt"j&g•P'g'V@•Vmt&"y&V&&CpN"@@mA&@V'&
‰j&vLU"&|&@"u"B&0ŒS@"t$gl&"t&""L&xt‡vgxB
•&"@mt&"@mV&…#@m‹&"N"s&o&PtVgi&…#@}!
mV&k&""j&&t$vj@tMgP'@"'&"0%&xtœ0'$%#
z#0h&#•&&"s&PS"f@PCD&tVP'gh#M'"“&@tN"gM†@!
""@"B&'$q&g†@mt$%#z#tV"V@mCp&g•"WvtVg•&0'
@m#&fN"#$%&&"jN•–xtj@tM!"C&U""“&@t…#$}@
@sM0CD@…#t&"y&@""@"BgL@"‹&LP•@mn@"'&"O"i"V&h&V‰~
j@tM0CO&P%&&t&@zM&CŒ@mV&U"#0S!2AgNB&$%#z#
xtv"Š@"dErž‡>&'$4GžIž8rrE0hXây dựng nâng cao chất lượng
đội ngũ nhà giáo và cán bộ quản lý giáo dục xt ƒt&ƒu@"Cm#&CO&
2&i&&j@tMkt&"'&" &%#mŸš•s$‰S&gi&q"'V0'
&ki…#&PQV‰~gCD"#{&"LtvgMkV"f@PCD&vgx0hPCD&v
8
g•&ki0hOf# 2†kj@"“@mW&&s&tVk&P—&""u&"@mdvN"{M"f@
P&vPCO&@sM@t$&"hxt&"'V @"o&…#t0j…#&PQN"@@mA&
g“&gd&""CŒ&0'L"j#…#S&"jNV‰~gA&s&tV"f@PCD&
g'V@•V&#•&&"s&PSvgNB&&'$'&tVxtS&"jNg{$M•&"
o&&"jN"Lt j&g•"Ltgf@&CŒ›!2•&@"p"ŠmtI&"jM0~"x
$}#N"@"S"j&@mV&gL&"jM0~80'E&%#mŸ}&"'&"m'V@v•N
ˆ}NP•gi&q&"'V0'&ki…#&PQV‰~gALU}"V•"g'V@•Vv
k•‰CŽ&gMkVgxPCD&0's&g0hOf#v&s&tV@m‹&"gi
"#$%&Mo&v&"jN0~vg•VgB"Vgi&q"'V0'&ki…#&PQV
‰~ glMŒ&s&tV"f@PCD&o&@…#&PQ"'V0'&ki(#&
PQV‰~!!!
"C0R$vgA@"SSglMŒ…#&PQV‰~v@’gL&s&tV"f@PCD&
V‰~@mV&tgV•&"j&&t$z&@"}@N"@@mA&"Vgi&q&ki
…#&PQV‰~!
mV&@"S@T&vn@mCp&v@l@mCn&"#$%&Mo&gCD

tV&"jM0~…#&PQ@l@"¡V…#$gd&"2h#Pj@mCp&!WgCD
"Cn&N"~fN"B0~0'P'&Cp@"tMt@mS@}N0'V…#&PQ"#$%&
Mo&fN@l@mV&&"'@mCp&!‹@"}vz&e‰~&kj&N"N…#&PQ"j#
…#gA&s&tV"f@PCD&gi&q&'$!
"S@}q&"V@"f$@l@mCn&"#$%&Mo&n@mCp&mf@
z&gCDk•‰CŽ&0hU}&@"B0'U¢&|&…#&PQ0Œ&i‰#&v"‹&"
@"B@l"BN"£"DNgA"WL@"A@"S"j&@@"O&&"jM0~xtM‹&"!
mV&&"y&&|M…#t@mCp&@Š&"(#&ƒ‹&"gˆs$‰S&
gCDgi&q@l@mCn&"#$%&Mo&vV&&"h#&Cpw&@m¤0h@#lgpP•
"CtgCDk•‰CŽ&0h&"jN0~…#&PQ!!!‹@"}vo&@…#&PQ"#$%&
Mo&0'&s&tV"f@PCD&‰•$"W@mV&&"'@mCp&w&&"h#"•&"}v
"CtgNB&gCD$%#z#glMŒV‰~@mV&tgV•&"j&&t$!
;
•#f@N"@@’&"y&PQ‰V@m%&gs$v"“&@o"W&gh@'&"%&B#
šMột số giải pháp nâng cao chất lượng đội ngũ tổ trưởng chuyên môn ở
các trường TCCN tỉnh Quảng Bình” gA&"%&B#.
6L?Z
m%&On&"%&B#PQP#R&0'@"S@T&gAghˆ#f@N"N&s&
tV"f@PCD&gi&qn@mCp&@Š&"(#&ƒ‹&"vLN
N"z&&s&tV"f@PCD&‰•$"WvgNB&$%#z#glMŒV‰~gNB&
"f@PCD&"#{&gz#mtxt@mCp&@Š&"(#&ƒ‹&"!
[L0V"#Z
[L8L02\K2]2^412C<4K_:
f&gh&s&tV"f@PCD&gi&q@l@mCn&"#$%&Mo&@mCp&
"j&&t$!
[L6L`C]Aa41412C<4K_:
i@N"N&s&tV"f@PCD&gi&qn@mCp&
@Š&"(#&ƒ‹&"!
9L'S0
"f@PCD&gi&qn@mCp&@Š&"(#&ƒ‹&"¥gCD

&s&tV&}#ˆPRN0'@"S"j&N"NL@u&"g•&kiv@u&"U"@"!
bL*Z
G!4!"%&B#OnPQP#R&xt0f&gh&s&tV"f@PCD&gi&q
n@mCp&!
G!8!"V@g&"@"S@m•&o&@@&s&tV"f@PCD&gi
&qn@mCp&@Š&"(#&ƒ‹&"!
G!;!2hˆ#f@Mi@N"N&s&tV"f@PCD&gi&qn
@mCp&@Š&"(#&ƒ‹&"gNB&$%#z#glMŒV‰~"j&&t$!
E
@LZ
#R&0|&@RN@m#&&"%&Mi@N"N&s&tV"f@PCD&gi&q
xt@"#i;@mCp&@Š&"(#&ƒ‹&"m#&fN¢@"#R@
o&o&"jNvm#&fN&"@}0'm#&fNF@}!
cL"NZ
cL8L2def2Ag41f2\f412C<4K_:hih:j4
J"s&@u"v@l&"DNvN"s&PV•@'Pj#!!!&"¦MˆPRNOnPQP#R&xt
0f&gh&s&tV"f@PCD&gi&qxt@mCp&!
cL6L2def2Ag41f2\f412C<4K_:]2kK]Cl4
e‰~&N"CO&N"Ngh#@mtv…#t&@v@l&U}@U&"&"jMvN"CO&
N"N"#$%&t&"¦MU"V@vg&"@"S@m•&0f&gh&s&tV"f@
PCD&gi&qxt@mCp&0'@"#@"RN@"%M&"y&@"o&@&
LP%&…#t&g}&0f&gh&"%&B#!
cL[L\Kf2Ag41f2\f]2`41G<]H\42JK
"¦MˆePQU}@…#&"%&B#!
mLnno-.
‡LNN"z&"V'&@"j&OnPuP#R&xt0f&gh&s&tV"f@PCD&gi
&q@l@mCn&"#$%&Mo&@•@mCp&@m#&fN"#$%&&"jN!
‡2&"gCD@"S@m•&"f@PCD&gi&qxt@mCp&
@Š&"(#&ƒ‹&"!
‡2hˆ#f@Mi@N"N&s&tV"f@PCD&gi&q

@mCp&@Š&"(#&ƒ‹&"!
pL!qo-.
V'N"z&Mngz#vU}@P#R&vU}&&"dv@'Pj#@"tMU"V0'N"~P~v
P#R&0|&•M;"CO&
§"CO&4OnPQP#R&xt0f&gh&s&tV"f@PCD&gi&q
n@mCp&"j&&t$!
G
§"CO&8On@"S@T&xt0f&gh&s&tV"f@PCD&gi&q
xt@mCp&@Š&"(#&ƒ‹&"!
§"CO&;i@N"N&s&tV"f@PCD&gi&qn
@mCp&@Š&"(#&ƒ‹&"!
I
"N8
N&X-o!Y !"#
$%"&'(")!
'**'
8L8LOK2rs412C<4K_:tu4vw
V‰~P'Mi@"j&@CD&ˆ"ig†kj@vmtgpv@•&@•0'N"@@mA&
£&0ŒSN"@@mA&xtˆ"iPV'&Cp!20ŒM™ˆ"i&"f@gd&"v
M™gh#Uj&v"V'&&"Pd"e~@"AvktVpq&LMi@&h&V‰~
@CO&B&!‹0R$v2&0'&"'&CŒ@tgU"•&gd&"š£&0ŒU"Vt"W
o&&"jvV‰~0'g'V@•VP'…#""'&gz#&"¦M&s&tV‰s&@muv
g'V@•V&"s&PSvk•‰CŽ&&"s&@'¨©88!@m!4rKª!#&N"@@mA&z&V
@mW&0jk•‰CŽ&&s&tV@m‹&"gi"Vgi&q&"'Vv&ki…#&PQ
V‰~!"Š@"dErž‡œ&'$4GžIž8rrExtƒt&ku@"C0h0jˆs$
‰S&v&s&tV"f@PCD&gi&q&"'V0'&ki…#&PQV‰~
•(–P'Mi@M&""B&vU"•&gd&"S…#t&@sMxt2&0'0t@mw
…#t&@mW&xtPSPCD&&'$©8;ª©8Gª©8Iª!
"d…#$}@m#&CO&8•U"V–vi&"dPz&@"BIƒœ
2&•U"V•–g&%#Mi@@mV&GN"Nz&@RN@m#&P'M@@šXây dựng

đội ngũ nhà giáo và cán bộ quản lý giáo dục vững mạnh toàn diện cả về
chuyên môn nghiệp vụ, đạo đức nghề nghiệp và tư tưởng theo hướng chuẩn
hoá, hiện đại hoá”©8Ev@m!44Eª!
"d…#$}@i&"dPz&@"B[ƒœ2&•U"V•–q&U"•&
gd&"“Tập trung chỉ đạo để nâng cao rõ rệt chất lượng giáo dục và đào tạo
mà giải pháp then chốt là đổi mới và nâng cao năng lực quản lý nhà nước
trong giáo dục và đào tạo”©8Ev@m!8rrª
@'Pj#PQP#R&g"V@"f$0t@mwxt&Cpƒ(&L"#&0'
gi&q@l@mCn&"#$%&Mo&&Lm%&@mV&&"'@mCp&P'mf@…#t&@mW&!
K
"o&…#tgi&q&'$vL@"A@"#@"RN@"o&@&gz$gxv"u&"ˆ
"V•@gi&LP%&…#t&g}&"#$%&Mo&xt&"'@mCp&!’gLˆs$‰S&kj&
N"N…#&PQN"£"DNvLNN"z&&s&tV"f@PCD&V‰~0'g'V@•V!
mCp&q&&"C@mCp&Jv@l@mCn&"#$%&Mo&•–
P'ƒ(@mS@}N…#&PQgi&qV0%&!#$&"%&v@’@mCŒ@Œ&t$
&"%&B#0h0f&gh&s&tV"f@PCD&gi&qu@gCD…#t&@sM!
z&gs$ˆ#f@"j&Mi@@'Pj#&"%&B#P%&…#t&g}&0f&ghMi@"
"#&"#&!L@"AUAg}&mV&#&šCp"j#@mCn&@mCp&@m#&
"WOn›v@#$T&|&%•4[[K–ghRN@Œ0t@mwxt@mV&
0jˆs$‰S&0'@mA&U"tU}"V•""V•@gi&xt@l"#$%&Mo& "LM
@‰V2™Wƒu"•4[[X–"xk%&@mV&#&¨l@t$"j#@mCn&
@mCp&‰s&@i&i@m“¨q&ghtV0t@mwxt!"¡V@2™W
ƒu"vgAg{$M•""V•@gi&xt@lv&"LM"#$%&Mo&v@|&Cp&UAM@mt
0j‰•$"W@m%&PŒNvˆs$‰S&@RN@"ACN"•Mz&‰St0'Vgi&q!
2s$"u&"P'N"N…#t&@mW&0j&s&tV"f@PCD&V‰~@mV&
&"'@mCp&!
‡"C0R$v"t@gh#ghtV0t@mwxtvV&"CtghRN
0jP'M@"}&'VgA&s&tV"f@PCD&"Vgi&q&'$v0‹gs$U"o&N"
P'@'Pj#0}@m%&0hM'"ŠghRNU"LP%&…#t&!
‡mV&&|M8rrEv@m%&š"o&@&…#&PQV‰~¨xt@mCp&&ki

…#&PQV‰~0'g'V@•V‡ƒiV‰~0'g'V@•V•E•;8–vG•;;–vI
•;E––vMi@k'0}@xt@mz&&"¦&v#$T&"d#$}@
•&"vo}@O&gghRN@Œ0d@muv0t@mwv&|&PS0'Mi@kj&N"N
&s&tV&|&PS"V@mV&@mCp&@m#&"W!k'kV&'$ghRN
0f&ghMi@"U"…#@v&"CMi@Sgd&""CŒ&"V0jN"@@mA&"V
nfN0—Mo•ƒ•‰CŽ&@•W0j&…#&PQV‰~–!
X
‡2hRNMi@"@mS@}N0h0jk•‰CŽ&&s&tV&|&PS"V
@mCp&JvN"UAg}&P#R&0|&@"•¢U"Vt"WV‰~"#$%&
&'&"…#&PQV‰~xtmz&•#s&ƒ"@Š&"(#&ƒ‹&"&|M8r44!
mV&P#R&0|&&'$v@mz&•#s&ƒ"gN"s&@u"@"S@m•&0'ghmt
kj&N"N0h…#&PQk•‰CŽ&&s&tV&|&PS"Vxt"j#
@mCn&n@mCp&J"#$j&#$%&Ltv@Š&"(#&ƒ‹&"!
f@o&@m‹&"&"%&B#@m%&gs$‰£u@"t$&"h#gh#@"&&"f@
0hSz&@"}@N"N"@@mA&"Vgi&q0'ˆ¡Mgs$&"CP'Mi@
N"N&"¦M&s&tV"f@PCD&V‰~xt@mCp&J@mV&t
gV•&"j&&t$!#$&"%&vMBgi0'N"•M0&"%&B#"Š‰’&P•n
gdtN"CO&0'"Ct"#$%&s#ghRNg}&0jghˆ#f@N"NgA&s&
tV"f@PCD&gi&q!m%&gdtk'&@Š&"(#&ƒ‹&"@’@mCŒg}&
&t$"CtLMi@o&@m‹&"&"%&B#&'V0ho&@&s&tV"f@PCD&
gi&qn@mCp&!"“&@o&"R&@"f$v0f&gh&s&tV"f@
PCD&gi&qP'Mi@@mV&@mV&&"y&&"jM0~…#t&@mW&xtv
0‹0R$g"W&0f&gh&'$P'Mgh@'&"%&B#"VP#R&0|&&"¦Mghˆ#f@
N"NgALNN"z&&s&tV"f@PCD&‰•$"W‡V‰~@mV&
@mCp&"j&&t$!
8L6Lx]r`G2\C4C3eKgyz4
8L6L8L{]QA|41t=]{]QA|41K2:;<4e}4]QAB41
1.2.1.1. Tổ trưởng
"¡V@’gA&}&j@l@mCn&L&"—tP'&CpgB&gz#gh#
"'&"o&0jxtMi@@l!

"¡V"“&@ov@l@mCn&N"P'&CpCO&M«#vLN"{M"f@v&|&
PS0'LU"&|&gh#"'&"@@o&0jxtMi@@l!l@mCn&N"gCD
S@u&&"jMxtMW@"'&"0%&@mV&@l‰VM‹&"N"~@m"!
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1.2.1.2. Tổ trưởng chuyên môn
l"#$%&Mo&P'Mi@kiN"R&…#t&@mW&@mV&@l"B&"'@mCp&!l
"#$%&Mo&n@mCp&"V•@gi&‰CŒS…#&PQ@mS@}Nxt
"VtvM™"VtktV•M&"h#@lkiMo&!2s$P'fN…#&PQ@m#&t&
“NmCn&"VtvJ"w&2'V@•Vvj#@mCn&…#&PQ&"h#M†@"V•@gi&
M'Ok&&"f@P'"V•@gi&‰•$0'"WxtV0%&0'"W&"!2B&gz#
@l"#$%&Mo&P'Mi@@l@mCn&"d#@m"&"jM@mS@}N…#&PQgh#"'&"
MW"V•@gi&xt@l!@mV&@mCp&‰Vj#@mCn&@mS@}N
"Šgd&"0'mt…#$}@gd&"kl&"jM!P'&ki…#&PQfNOn!‹
0R$vP'&Cp"d#@m"&"jMtV&"f@0h"f@PCD&&‰•$0'
PtVgi&CN"•MxtV0%&@mV&N"•M0Mo&"WM'@l"#$%&
Mo&N"~@m"!L&"y&&"jM0~t#
‡•s$‰S&U}"V•""V•@gi&"#&xt@lv"CŒ&‰«&ˆs$‰S&U}
"V•"&"s&xt@l0%&v…#&PQ0j@"S"j&U}"V•"V‰~vN"s&
N""CO&@m‹&"Mo&"WxtƒiV‰~0'2'V@•V0'U}"V•"&|M"W
xt&"'@mCp&
‡l"Bk•‰CŽ&"#$%&Mo&0'&"jN0~ @"tMtg&"vˆ}N
PV•@"'&"0%&xt@l@"¡V…#$gd&"xtƒiV‰~0'2'V@•V
‡2hˆ#f@U"¡&@"Cn&vU”P#R@g0ŒV0%&
P'&CpgB&gz#"d#@m"&"jM@mS@}N…#&PQ
“NmCn&"Vt@mV&P—&"0S"#$%&Mo&"¬N!†@U"vP'&Cp
L&|&PS"#$%&Mo&0'LU—&|&‰•$"WvLN"{M"f@g•VgB@@vL
U"&|&P'Mo&@…#&PQ!"¡V"}gio&@V0%&xt@mCp&
vgCD"Cn&"}giN"~fN0Œ"jPCO&rv80'M8@}@
‰•$ž@#z&V0ŒV0%&!
P'&Cp"d#@m"&"jM@mS@}N@mCŒ"Vt0h"f@PCD&

"V•@gi&xtM‹&"!mV&@"S@T&P'gO&0dOn&h&@&v@l
4r
"B0'@mA&U"t@"S"j&"V•@gi&"#$%&Mo&Mi@"~@"A0'L
"j#…#!‹0R$v…#@m‹&"gh#"'&"…#&PQ"V•@gi&v@l@mCn&gCD
@mCn&U"VttV&"jM0~ gA@l"B"V@"S"j&@@&"y&&i
‰#&t#gs$
‡l"B"VV0%&"W@RNv&•M0y&…#$"}"#$%&Mo&v
"CO&@m‹&"vk%&V•&V@m‹&"v@l"B"i@"VU"Vt"W0hglMŒ
N"CO&N"N&‰•$fN@lvfNU"Vt!l"Bk'&k•vˆs$‰S&U}
"V•"@"S"j&&"y&M~@%#M'&"'@mCp&tV"V@l"#$%&Mo&!
‡l"Bk'&k•v@"}@U}k'&P%&PŒNv@"&&"f@0j@l"B
"V•@gi&"#$%&Mo&&i-&V•U"V!AM@mtg&"k•‰CŽ&"W
&"˜vN"~g•V"W&"$}#U®Mv@l"B"V"W&""W&V•U"V!!!
"Šg•V0'M@U"s#V•&v&v"fMv"ytk'vg&""W&"
xtV0%&Mi@"@"Cp&ˆ#$%&L"f@PCD&!
‡l"B"#$%&ghglMŒN"CO&N"N‰•$"W0'"Šg•V
0jP'M0'e‰~&g•‰£&‰•$"W!
‡•s$‰S&@"'&"Mi@@RN@"ACN"•MgV'&U}@vL@&"@"z&"W
"˜0'£&“NgŽ&"t#@}&ki!
‡£&0ŒmCn&U"Vtv0'ƒt&M"j#@"tMt@"t&"UAM@mtV
0%&@"¡V"}gi@"t&"@mtxtP&"g•V&"'@mCp&!
‡P'&Cpg•‰j&"Vghg•@&"y&QU}&xt@"'&"
0%&@mV&@lvU"Vtvg•&@"p@mA&U"tgz$gxU}"V•"xtJ"w&2'V
@•Vg}&@"'&"0%&@mV&@l!"C0R$vP'z#&ytV0%&0Œ
"VtvJ"w&2'V@•V0'ƒt&M"j#!
8L6L6LxC41~t=xC41~]{]QA|41K2:;<4e}4]QAB41
1.2.2.1. Đội ngũ
"¡V’gA&}&j@vgi&qP'¨RN"DN•MMi@go&&Cp
£&"B&|&"V†&"h&"jNv@"'&"Mi@PSPCD&¨©E;v@m!;8Xª
44

"¡V#$T&J"“"s#¨2i&qP'@RN"DN•MMi@go&&Cp
£&"B&|&v&"jM0~"V†&"h&"jNv"DN@"'&"PSPCD&"V•@gi&
@mV&Mi@"j@"&•@l"B–¨©4Kv@m!4ª!
"&jMgi&q‰£&"V@l"B@mV&ˆ"i&"Cgi&q@m
@"Bvgi&qo&"B0%&"B!!!
"&jMgi&q@#$LU"&"t#&"C&@"S"f@gLP'Mi@&"LM
&CpgCD@l"B0'@RN"DN@"'&"Mi@PSPCD&gA@"S"j&Mi@"t$
&"h#"B&|&vL@"AL£&&"h&"jN"V†U"o&£&&"h&"jN
&"C&LPQ@Cn&vLM~gu""#&"V•@gi&@mV&Mi@@l"B!
1.2.2.2. Đội ngũ tổ trưởng chuyên môn:
"o&…#tU"&jMP%&…#t&L@"A"A#gi&q@mV&Mi@
&"'@mCp&P'@RN"DN&"y&&CpgCD@&@Cn&kl&"jMgA“N
"VtvJ"w&2'V@•V0'ƒt&M"j#…#&PQL"j#…#o&@&
‰•$N"s&Mo&!mV&kiM$@l"B&"'@mCp&vgi&qLMi@
0d@mu…#t&@mW&@mV&0j…#$}@gd&"S@"'&"o&M~@%#&"jM0~
0'ˆs$‰S&@"CO&"j#xt&"'@mCp&!mV&@mCp&v0Œ…#$h&
"•&0'@m"&"jMxtM‹&"v0jk•‰CŽ&vPSt"W&&"y&L"A#
k}@vLN"{M"f@"u&"@md@@v&|&PS"#$%&Mo&0y&0'&vU"&|&
…#&PQ˜ k}@"#$gi&v@RN"DNPSPCD&gAP'M@l@mCn&¥@•Vgi&
PS…#t&@mW&@mV&SN"@@mA&&"'@mCp&!
8L6L[L2u]hAa41t=2u]hAa41vxC41~]{]QA|41K2:;<4e}4]QAB41

1.2.3.1. Chất lượng
•#&…#t&"U"&jM"f@PCD&L&"h#…#t&&jMU"&"t#
‡"f@PCD&gCDgd&"&"—t@’Lgi@m}@"W&"Ct#¨"f@PCD&v
N"•M@m£@m}@"WkA#@"d&"y&@"#i@u&"k&"f@xtS0R@v"ŠmŸ&LP'
‹v@u&"l&gd&"@CO&gxtS0R@N"s&kj@&Lg0ŒS0R@U"!
48
"f@PCD&P'@"#i@u&"U""…#t&xtS0R@!"f@PCD&@"A"j&mtk%&
&V'…#t@"#i@u&"!LP'P%&U}@@"#i@u&"xtS0R@P•P'M

Mi@v•&kL0ŒS0R@0'U"o&@"U"˜S0R@!S0R@@mV&U"0«&w&P'
k&@"s&&L@"‹U"o&@"AMf@"f@PCD&xt&L!S@"t$gl"f@PCD&U®V
@"¡VS@"t$glxtS0R@0h|&k&!"f@PCD&xtS0R@ktVpq&
•&Ph&0Œ@u&"…#$gd&"0hPCD&xt&L0'U"o&@"A@•&@•&V'@u&"
…#$gd&"f$!™S0R@ktVpq&P'S@"&&"f@xt"f@PCD&0'
PCD&¨©;[v@m!Gr;ª
‡"¡V’gA&}&j@v"f@PCD&P'š@•V&%&N"{M"f@v@md
xtMi@V&&CpvMi@S0R@vS0j›!
‡"¡V’gA&}&j@@"o&‰~&v"f@PCD&P'P'M&%&N"{M
"f@v@mdxtS0R@"V†P'@•V&%&k&"f@xtS0R@vP'M"VS0R@
&'$U"0ŒS0R@Ut›!
‡"¡V@%#"#{&J"N-¯•Gr‡4r[v"f@PCD&P'š@hM&|&xtMi@
&N"{M"t$‰d"0~&"¦M@"˜tM&&"#z#&Cpe‰~&›!
‡"¡Vˆ°Vm‰JVU¡@@V&tm$v"f@PCD&P'šMB"V'&@"j&vP'g†
@mC&V&""t$g†@mC&@#$j@gv‰f#"j#g†@"£v‰yUj&v
@"o&Ok&›!
‡"¡V[rrr‡8rrrv"f@PCD&P'MBgigNB&$%#z#xt
Mi@@RN"DNg†@u&"0&L›!
‡"¡Vtm0¡$m¡¡&•4[[;–v"f@PCD&gCDgd&"&"—t&"C@"#i
@u&"U"&"t#
±"f@PCD&P'Sˆ#f@••…#tP@$t¡ˆ¡PP¡&¡–
±"f@PCD&P'S"V'&"V•…#tP@$tN¡m°¡@V&–
±"f@PCD&P'SN"£"DN0ŒM~@%#•…#tP@$t°@&¡°VmN#mNV¡–
±"f@PCD&P'Sg&0Œg•&@h&k˜mt•…#tP@$t0tP#¡°Vm
MV&¡$–
4;
±"f@PCD&P'S"#$A&gl0h"f@•…#tP@$t@mt&°VmMt@V&–
"f@PCD&q&gCDg&"k¦&šgz#0'V›všgz#mt›vk¦&š@md
t@|&›vš@md"W@"#R@› k¦&š0|&"Lt@l"Bm%&› k¦&šUAM
@V&›!!!

#$T&y#"s#vLMi@gd&"&"—t0h"f@PCD&@˜mtLQ
&"—tg0Œ0jˆgd&""f@PCD&V‰~0'0jg&"&LvgLP'
"f@PCD&P'SN"£"DN0ŒM~@%#©4I @m!Iª
‡"C0R$v0R&‰~&…#t&gAM&'$0'V0jg&""f@PCD&gi
&q&Lm%&@"‹z&N"V&"U}@…#"V•@gi&xt&kigL
0Œ"#{&…#$gd&""t$&"y&M~@%#xt"V•@gi&@"¡V"B
&|&v&"jM0~0'…#$h&"•&xt"W!
1.2.3.2. Nhận diện chất lượng tổ trưởng chuyên môn
"¡V…#t&gAM@}NR&0h"f@PCD&&"Cg&%#n@m%&@"‹w&L
…#t&gAM0h"f@PCD&&"C
š‡"f@PCD&P'SN"£"DN0Œ@%#"#{&…#$gd&"!
‡"f@PCD&P'SN"£"DN0ŒM~gu"!
‡"f@PCD&0Œ@C"P'"j#…#xt0jg•@M~gu"!
‡"f@PCD&P'SgNB&&"#z#xtU"""'&›©4Xv@m!8X‡;4ª!
(#t&"y&U"&jMv"@}NR&0'&"y&…#t&gAMg&""f@
PCD&&"C0R$vL@"A&"R&‰j&"f@PCD&&kin"tM†@"x$}#P'phẩm
chất0' năng lực xt"W@mV&0j@"S"j&…#$gd&"0h"B&|&v
&"jM0~0'…#$h&"•&xt"W@"A"j&nM†@"x$}#‰CŒgs$
1) Phẩm chất
J"{M"f@gCD@"A"j&nM†@&"CN"{M"f@@sMPQvN"{M"f@@mu
@#jvN"{M"f@Q"u0'N"{M"f@BU"V¤@"A"f@0'@sM@mu!
‡šPhẩm chất tâm lý P'&"y&g†gAM@"#i@u&"@sMPQ&LP%&M†@gB
•@"¡V&"—tmi&–xtMi@&"s&"›©Erv@m!E8Kª!LktV"'Mg†gAM
4E
@u"SP«&@%#S@"¡V"'M&"—tg•VPQ0'L@"A"tmtfNgiˆ#
"CŒ&vN"{M"f@vQ"uvg•VgBv@C"v"'&"00'@N"V&!
‡šPhẩm chất trí tuệP'&"y&g†gAMgMkV"V"V•@gi&&"R&
@"BxtMi@V&&Cpg•@U}@…#@@vktV•MN"{M"f@xt@m•L
…#t&@–vxt@mu&"Œ•&"Œ&"t&"v"u&"ˆv!!!–vxt@Cn&@CD&v@C‰#$v
&o&&y0'"“Q›©Erv@m!E8Kª!

‡šPhẩm chất ý chíP'M†@…#t&@mW&@mV&&"s&"ktV•M&"y&
g†gAM&LP%&Mi@&CpLQ"u@@L"u"CŒ&vL@u&"M~gu"v
…#$}@gV&vgf#@mt&"k&@"s&tVvL@&"@"z&0CD@U"L›©Erv@m!E8Kª!J"{M
"f@Q"uy0t@mw…#t&@mW&v&"h#U"…#$}@gd&"g0Œ"V•@gi&xt
V&&Cp!
‡V'mtv@mV&@"S@T&N"@@mA&ˆ"i"j&&t$v&"'U"Vt"W
w&ghRN@Œphẩm chất sức khoẻ thể chất và tâm tríxtV&&Cp &LktV
•MM†@m²&P#$j&BU"V¤v@m&"0'U"•N"~&"y&&""Cn&xt
Mi@kj&"Mt&@u&"m'V&"V"V•@gi&xtV&&Cp&"C"&&&v#A
VvM#&&"Šo&@vBU"V¤M“@v!!!
2) Năng lực
mCŒ"}@š&|&PSP'g†gAMxt&"s&@"A"j&MBgi@"o&
@"•Vv@BP'L@"A@"S"j&gCDMi@"@"'&"@"~0'"•"•&Mi@"t$
Mi@‰•&"V•@gi&&'VgL›©;Ev@m!E4ª!
|&PS•&Ph&0ŒN"{M"f@@sMPQvN"{M"f@@mu@#jvN"{M"f@Q"u
0'N"{M"f@BU"V¤@"A"f@0'@sM@muxt&"s&!|&PSL@"AgCDN"@
@mA&@m%&OnU}@…#"V•@gi&xtV&&Cp0'U}@…#N"@@mA&xtˆ"i
•gp&ˆ"ivSV‰~0'm²&P#$j&v"V•@gi&xt&"s&v!!!–!
Tóm lại
‡2AN"£"DN0ŒN"•M00'g@CD&&"%&B#xtgh@'v"“&@o
@}NR&@"¡V"tM†@"u&"P'N"{M"f@0'&|&PSxt&Cp!
4G
‡"@}NR&"f@PCD&xt&Cp@"‹N"•&0Œ&"jM0~v
"B&|&0'…#$h&"•&ggCD…#$gd&""V"W!~@"A"f@PCD&gi&q
@mCp&N"•&0Œ"V•@gi&…#&PQxt"W!
‡"f@PCD&xtMi@P—&"0S"V•@gi&&'VgLxt&Cp@"A
"j&n"tM†@N"{M"f@0'&|&PSz&LgAg•@@ŒM~@%#xtP—&"0S
"V•@gi&gL0ŒU}@…#tV!~@"A"f@PCD&gi&q@mCp&
gCDkA#"j&nN"{M"f@0'&|&PSz&Lxt"WvgA"W@}&"'&"
"V•@gi&…#&PQxt"Wg•@@ŒM~@%#…#&PQgghmt!LMi@"mŸ

m'&@"‹N"  P'&CpL&|&PS…#&PQv@m‹&"gi"#$%&Mo&
&"jN0~0y&0'&vP'&Cp0’tL@sMv0’tL@zMvLU"&|&U}@&v
U"u"Pjvgi&0%&t&"¡MP'M0jvLU"&|&@%&N"V&ggz#@mV&
o&@glMŒV‰~!
1.2.3.3. Chất lượng đội ngũ tổ trưởng chuyên môn
"f@PCD&xtgi&qgCDˆ¡Mˆ®@n"tM†@N"{M"f@0'
&|&PS"#&vL&"—tP'N"{M"f@0'&|&PSxtgi&qgCD@u""DN
@’N"{M"f@0'&|&PSxt@’&@"A"f@PCD&xtgi&q&kiP'S
@l&"DN"f@PCD&xt@’&&ki!™Mi@&kiLgxgBvgx@'¥@•V
&%&"f@PCD&0'BM•&"@l&"DNxt@V'&gi&q!
"C0R$vgAg&"gCD"f@PCD&"#&xtgi&qz&@RN
@m#&ˆ¡Mˆ®@"ŠkA#g•@M†@"#&@mV&@A#M~&'$ g•&@"p
ˆ¡Mˆ®@"ŠkA#g•@0h&|&PS0'N"{M"f@xt@’&g&%#@•
"t@A#M~g&%#@m%&!
8L6L9LCzCf2\ft=1CzCf2\f4•41KIHK2u]hAa41vxC41~]{]QA|41
K2:;<4e}4]QAB41
1.2.4.1. Giải pháp
"¡V@’gA&}&j@‰VV'&J"%"xk%&@"‹"Vm¦&N"NP'
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