XÂY DỰNG PHẦN MỀM QUẢN LÝ KHÁCH SẠN VISSAI NINH BÌNH
Bạn đang xem bản rút gọn của tài liệu. Xem và tải ngay bản đầy đủ của tài liệu tại đây (3.05 MB, 80 trang )
KHOA CÔNG NGHỆ
//
XÂY DỰNG PHẦN MỀM QUẢN LÝ KHÁCH SẠN
VISSAI NINH BÌNH
!"
#$%&#'$(%)*%#+$!, /$#0$%1#
2!34335356
789!:;
<%=>!?334@?3AB
2%C8$,DE$!%, /$2F$G-H
%1#I$%J(%1$,5$FK?3AB
KHOA CÔNG NGHỆ
@@@@@""@@@@@
NHIỆM VỤ ĐỒ ÁN CHUYÊN NGÀNH
L&M('$N#$%&#'$!, /$#0$%1# 2!34335356
,M$%!O$,$,%+(%O$,(#$ 789!:;
A '$PQ1$(R($,%#+9!
STU.D)$,9%V$KWKX-Y$ZH[%1*%N\$2#NN>##$%I$%SSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
? %#+K&]!
%V$KWKX-Y$ZH[%1*%N\$2#NN>##$%I$%,#^9*%_*%_[%1*%N\$*=PC`*Ka(
%+(%R$,X-Y$ZH*%b(*%cJ%\$*%0(R#P>%#+$(C`$,(#'-*)*(d*_$$,Ce#J*%R$,(%f(
(%_1(&W$,-Q$Z)*&M(M#NY$
g(h`*1**O$,&#+*Pb(9%i$,J$%j$9%i$,J(%>$%(_1$$%>$%*%=$,J*%k$%l1*J
PQ$,ma
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
B ,M.,#>_!$,M.n(%1$,;$FK?3AB
6 ,M.%_M$(%M$%!$,M.?;(%1$,5$FK?3AB
; L('$,#1_&#'$%C8$,DE$!, /$2F$G-H
Thái Bình, ngày 25 tháng 06 năm 2013
o2p:q
r<H&M,%#hs%L('$t r<H&M,%#hs%L('$t
NHẬN XÉT CỦA GIÁO VIÊN HƯỚNG DẪN
r#1_&#'$,%#$%j$lu(*v>KI$%Jmw$,(>.J&M_9%V$$M.t
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
%V$P1$%,#1!
• x(%y*(%)*%#+$!
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
• a#D]$,(%)*%#+$!
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
• I$%(%y*(hI$%mM.!
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
• z$,%`9[0(X-Y!
#{Kmw$,NR! #{Kmw$,*%|!
(Quy định về thang điểm và lấy điểm tròn theo quy định của trường)
}S~C`*mY_&+
}S~C`*mY_&+*=*%•$%N€>mzN-$,
}S~<%O$,PC`*mY_&+
Thái Bình, ngày tháng năm 2013
o2p:q
r%#hs%LJ('$t
NHẬN XÉT CỦA GIÁO VIÊN PHẢN BIỆN
r#1_&#'$,%#$%j$lu(*v>KI$%Jmw$,(>.J&M_9%V$$M.t
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
%V$P1$%,#1!
• x(%y*(%)*%#+$!
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
• a#D]$,(%)*%#+$!
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
• I$%(%y*(hI$%mM.!
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
• z$,%`9[0(X-Y!
#{Kmw$,NR! #{Kmw$,*%|!
(Quy định về thang điểm và lấy điểm tròn theo quy định của trường)
}S~C`*mY_&+
}S~C`*mY_&+*=*%•$%N€>mzN-$,
}S~<%O$,PC`*mY_&+
Thái Bình, ngày tháng năm 2013
o2•
r%#hs%LJ('$t
LỜI CẢM ƠN
%^$,‚Kl#$*%U$(%M$%*YKƒ$Trường Đại học Công Nghiệp Thành Phố
Hồ Chí Minh P„(\_P#W-[#+$(%-j$Z`#*%_*%^$,‚K&MPb*m#+(*%^$,‚Kl#$*YK
ƒ$(%V.,#1_Nguyễn Văn QuýP„(j$(I$%*%•mY_(h_$,X-1(hI$%(%)*%#+$PW(M#
%^$,‚K*…$,l#$*%U$(%M$%*YKƒ$*1*(%V.*O,#1_(h_$,[%_>O$,$,%+
(%O$,(#$P„(j$(I$%,#Y$,D\.J(h>$,m†*%_*%^$,‚K$%|$,[#0$(%y**V$(%#0((h_$,
(%e#,#>$&d>X->
%^$,‚K*…$,l#$*YKƒ$(%C&#+$TrườngĐại học Công Nghiệp Thành
Phố Hồ Chí Minh*1*‡‚mN#(‚&Mm\$mˆPQ$,$,%#+9P„v$,%aJ,#^9P‰*%^$,‚K
(h_$,N-R(X-1(hI$%(%)*%#+$PW(M#
b*DŠP„*R,‹$,%_M$(%M$%m1_*1_PQ1$(R($,%#+9&8#(f(*YN)$gZ)*
[%O$,$,d$,$%C$,D_(%e#,#>$J$%U$Z)*J[#0$(%y**i$%\$*%0$'$mM#m1_*1_
*%‹**%‹$Nc[%O$,(h1$%[%Œ#$%|$,(%#0(N=($%f(P†$%J[k$%K_$,$%j$PC`*N)
*YK(%O$,&M*%•mY_(j$(I$%*v>*1*(%V.*O,#1_JN),=9H*v>*1*m\$P{PW(M#
PC`*%_M$(%#+$%ƒ$
Xin chân thành cảm ơn!
Mục Lục
%Cƒ$,A#8#%#+-2M<%Y_1(+%R$,A5
A#8#(%#+-&W[%1*%N\$2#NN>##$%I$%A5
?<%Y_N1(%+(%R$,A5
?A%y*$F$,%+(%R$,X-Y$ZH[%1*%N\$A5
?AAG-Y$ZH[%1*%%M$,A5
?AAAG-Y$ZH9%i$,!A5
?A?G-Y$ZHPF$,[H•(%-'9%i$,!AŽ
?ABG-Y$ZH(%O$,(#$$%j$9%i$,!AŽ
?ABAG-Y$ZH&#+*(hY9%i$,!AŽ
?A6G-Y$ZH$%U$&#'$9%]*&](\#[%1*%N\$!AŽ
?A;G-Y$ZHD†*%&]!AŽ
?A5G-Y$ZH%=>Pƒ$AŽ
??'-*V-%+(%R$,&M[%=[%F$AŽ
?B%|$,.'-*V-Pb(h>*%_%+(%R$,K8#AŽ
%Cƒ$,?%U$(k*%%+(%R$,A4
B%U$(k*%.'-*V-A4
BA1*X (hI$%$,%#+9&]*%k$%!A4
BAAG-Y$ZH[%>#(%1*9%i$,A4
BAAAG-Y$ZHPF$,[H(%-'9%i$,A4
BAA?G-Y$ZH(%O$,(#$$%j$9%i$,!A4
BAABG-Y$ZH&#+*(hY9%i$,!A4
BA?G-Y$ZH[%1*%%M$,!A4
BABG-Y$ZH*1*D†*%&]*v>[%1*%N\$!?3
BA6G-Y$ZH9%i$,!?3
BA;%R$,['!?3
B?1*.'-*V-*%y*$F$,!?3
B?A'-*V-ZC-(h|!?3
B??'-*V-$,%#+9&]!?3
B?B'-*V-m1_m#{-!?A
BB1*.'-*V-9%#*%y*$F$,!?A
6%U$(k*%%+(%R$,??
6ATU.D)$,m#{-PQN‚*>N‚??
6AA7C`*PQ-N‚*>N‚(z$,X-1(??
?A#{-PQ-N‚*>N‚(z$,X-1(??
6A?%U$h„m#{-PQN‚*>N‚?B
6A?A%U$h„m#{-PQ-N‚*>N‚G-Y$ZHD†*%&]?B
??#{-PQN‚h*>N‚G-Y$7HD†*%&]?B
6A??%U$h„-N‚*>N‚G-Y$7H%i$,JX-Y$ZHZ_\#9%i$,JX-Y$ZH&j((C ?6
?B#{-PQN‚h*>N‚G-Y$7H%i$,JX-Y$ZHZ_\#9%i$,JX-Y$ZH&j((C?6
6A?B%U$h„-N‚*>N‚G-Y$ZH[%1*%%M$,?;
?6#{-PQ-N‚*>N‚G-Y$ZH[%1*%%M$,?;
6A?6%U$h„m#{-PQ-N‚*>N‚G-Y$ZH[%>#(%1*9%i$,?5
?;#{-PQ-N‚*>N‚G-Y$7H<%>#%1*%i$,?5
6A?;%U$h„m#{-PQ-N‚*>N‚M#b(<%1*%\$?Ž
?5#{-PQ-N‚*>N‚M#b(<%1*%\$?Ž
6?TU.D)$,m#{-PQZ89?n
6?A#{-PQZ89(z$,X-1(?n
?Ž#{-PQZ89(z$,X-1(?n
6??%#(#0(*1*Z89?n
6??A789%+%R$,?n
?n789+(%R$,?n
6???789%U$2#'$?4
?4789$%U$&#'$?4
6??B789=>ƒ$B3
?A3789_1ƒ$B3
6??6789<%1*%M$,B3
?AA789<%1*%M$,B3
6??;789%O$,#$<%1*%\$BA
?A?789%O$,(#$[%1*%N\$BA
6??5789b(%i$,B?
?AB789Pb(9%i$,B?
6??Ž789%##0(b(%i$,BB
?A6789*%#(#0(Pb(9%i$,BB
6??n7897_\#%i$,B6
?A;7897_\#9%i$,B6
6??4789%i$,B6
?A57899%i$,B6
6??A3789%#0(†%i$,B;
?AŽ789(%#0(m†9%i$,B;
6??AA7892j(CB;
?An7892j(CB;
6??A?789:†*%2]B5
?A4789D†*%&]B5
6??AB789%##0(€:]$,%i$,B5
??3789*%#(#0(N€D]$,9%i$,B5
6?B7C`*PQ*ƒN•D|Z#+-BŽ
??A7C`*PQ*ƒN•D|Z#+-BŽ
6BTU.D)$,7C`*PQ(-V$()Bn
6BA7C`*PQ(-V$()PF$,$%j9Bn
???7C`*PQ(-V$()PF$,$%j9Bn
6B?7C`*PQ(-V$()X-Y$ZHD†*%&]B4
??B7C`*PQ(-V$()X-Y$ZHD†*%&]B4
6BB7C`*PQ(-V$()X-Y$ZH9%i$,63
??67C`*PQ(-V$()X-Y$ZH9%i$,63
6B67C`*PQ(-V$()X-Y$ZHZ_\#9%i$,6A
??;7C`*PQ(-V$()X-Y$ZHZ_\#9%i$,6A
6B;7C`*PQ(-V$()X-Y$ZH2j((C6?
??57C`*PQ(-V$()X-Y$ZH2j((C6B
6B57C`*PQ(-V$()X-Y$ZH[%1*%%M$,6B
??Ž7C`*PQ(-V$()X-Y$ZH<%1*%%M$,66
6BŽ7C`*PQ(-V$()%_1Pƒ$6;
??n7C`*PQ(-V$()%_1Pƒ$6;
6Bn7C`*PQ(-V$()X-Y$ZH$%U$&#'$65
??47C`*PQ(-V$()X-Y$ZH$%U$&#'$65
6B47C`*PQ(-V$()*M#Pb([%1*%N\$6Ž
?B37C`*PQ(-V$()*M#Pb([%1*%N\$6Ž
6BA37C`*PQ(-V$()(%R$,['%_1Pƒ$6n
?BA7C`*PQ(-V$()(%R$,['%_1Pƒ$6n
6BAA7C`*PQ(-V$()Pb(9%i$,64
?B?7C`*PQ(-V$()Pb(9%i$,64
%Cƒ$,B%#0([09%V$KWK;A
;O$,*]J[•(%-j(ZMK9%V$KWK;A
;A%V$KWK%g(h`J(%#0([09%V$KWK;A
;AA2#N->Z(-D#_?3A3h_‘‚NN#_$>Z;A
;A?#*h_N_‘(G7‚h&‚h>$>,‚K‚$((-D#_A33A533??
rrG7•h‚‚Z‚>N‚t3n3Ž34@A6A6t;A
;AB:‚&’l9h‚NN&A?A6;A
;?<•%-j(ZMK9%V$KWK;A
;?AO%I$%BZ89:o$‚(;A
BAO%I$%BZ89;A
;??‚(‚K_(#$,;A
B?O%I$%‚(‚K_(#$,;?
5#>_:#+$%V$WK;B
5A#>_D#+$*%-$,,#|>*Z#‚$(&MN‚h&‚h;B
5AA#>_D#+$9%V$*%y*$F$,;B
BB#>_:#+$%y*F$,;B
5A?b(9%i$,;6
B6b(%i$,;6
5AB%j$%i$,;;
B;%j$%i$,;;
5A6v.%i$,;;
B5-“9%i$,;;
5A;hY%i$,;5
BŽhY%i$,;5
5A5%'K:†*%2]2M_%i$,;Ž
Bn%'KD†*%&]&M_9%i$,;Ž
5AŽ=>ƒ$;Ž
B4_1Pƒ$;Ž
5An#>_D#+$9%V$%‚_:s#;n
BA3#>_:#+$%V$(%‚_Ds#;n
5A4%‚_:s#I$%h\$,%i$,;4
BAA%‚_Ds#(I$%(h\$,9%i$,;4
5AA3%##0(€:]$,:†*%2];4
BA?%#(#0(N€D]$,D†*%&];4
5AAA#>_D#+$9%V$G-Y$7H53
BAB#>_D#+$G-Y$ZH53
5AA?G-Y$ZH[%1*%%M$,5A
BA6#>_D#+$X-Y$ZH[%1*%%M$,5A
5AABG-Y$ZH%U$2#'$5A
BA;#>_D#+$X-Y$ZH$%U$&#'$5A
5AA6G-Y$ZH$,Ce#DŠ$,5?
BA5#>_D#+$X-Y$ZH$,Ce#DŠ$,5?
5AA;G-Y$ZH9%i$,J7_\#%i$,5B
BAŽ#>_D#+$X-Y$ZH9%i$,JZ_\#9%i$,5B
5AA5G-Y$ZH2j(C5B
BAn#>_D#+$X-Y$ZH&j((C5B
5AAŽG-Y$ZHD†*%&]56
BA4#>_D#+$X-Y$ZHD†*%&]56
5AAn#>_D#'$*M#Pb(5;
B?3#>_D#+$*M#Pb(5;
5AA4#>_D#+$m1_*1_(%R$,['55
B?A#>_D#+$m1_*1_(%R$,['55
5?%V$#'$,5Ž
5?A‚h&‚h5Ž
5?AAM$I$%F$,%j95Ž
B??M$%I$%PF$,$%j95Ž
5?A?M$I$%*%k$%5Ž
B?BM$%I$%*%k$%5Ž
5??Z#‚$(5n
5??AF$,$%j95n
B?6F$,$%j9*Z#‚$(5n
5???M$%I$%*%k$%5n
B?;M$%I$%*%k$%*Z#‚$(5n
5B#>_:#+$%U$G W$,Ce#:Š$,54
5BAG W$%-,U$54
B?5%>$%_1$%_1Pƒ$54
5B?G W$:†*%2]Ž3
B?Ž%#(#0(N€D]$,D†*%&]Ž3
B?n:†*%&]9%i$,Ž3
5BBG W$#09U$ŽA
B?4#>_:#+$G W$%U$2#'$#09U$ŽA
5B6G W$X-Y$ZHŽA
BB3G W$X-Y$ZHŽA
56C8$,DE$*M#Pb(&M*%\.*%Cƒ$,(hI$%Ž?
56A‚h&‚hŽ?
BBA>((>*%*ƒN•D|Z#+-Ž?
BB?<0($R#*ƒN•D|Z#+-Ž?
BBBF$,$%j9%+(%R$,ŽB
BB6%\.N‚h&‚hŽB
BB;:d$,N‚h&‚hŽ6
56?Z#‚$(Ž6
BB5F$,$%j9%+(%R$,*Z#‚$(Ž6
BBŽ%#0(Zj9K\$,*Z#‚$(Ž;
%Cƒ$,6<#{K(%€J[0(Z-j$&M%C8$,9%1((h#{$Ž5
Ž<#{K(%€9%V$KWKŽ5
n-P#{KŽ5
4<% 0(P#{KŽ5
A3C8$,9%1((h#{$Ž5
AA<0(7-j$ŽŽ
DANH MỤC CÁC HÌNH
?A#{-PQ-N‚*>N‚(z$,X-1(??
??#{-PQN‚h*>N‚G-Y$7HD†*%&]?B
?B#{-PQN‚h*>N‚G-Y$7H%i$,JX-Y$ZHZ_\#9%i$,JX-Y$ZH&j((C?6
?6#{-PQ-N‚*>N‚G-Y$ZH[%1*%%M$,?;
?;#{-PQ-N‚*>N‚G-Y$7H<%>#%1*%i$,?5
?5#{-PQ-N‚*>N‚M#b(<%1*%\$?Ž
?Ž#{-PQZ89(z$,X-1(?n
?n789+(%R$,?n
?4789$%U$&#'$?4
?A3789_1ƒ$B3
?AA789<%1*%M$,B3
?A?789%O$,(#$[%1*%N\$BA
?AB789Pb(9%i$,B?
?A6789*%#(#0(Pb(9%i$,BB
?A;7897_\#9%i$,B6
?A57899%i$,B6
?AŽ789(%#0(m†9%i$,B;
?An7892j(CB;
?A4789D†*%&]B5
??3789*%#(#0(N€D]$,9%i$,B5
??A7C`*PQ*ƒN•D|Z#+-BŽ
???7C`*PQ(-V$()PF$,$%j9Bn
??B7C`*PQ(-V$()X-Y$ZHD†*%&]B4
??67C`*PQ(-V$()X-Y$ZH9%i$,63
??;7C`*PQ(-V$()X-Y$ZHZ_\#9%i$,6A
??57C`*PQ(-V$()X-Y$ZH2j((C6B
??Ž7C`*PQ(-V$()X-Y$ZH<%1*%%M$,66
??n7C`*PQ(-V$()%_1Pƒ$6;
??47C`*PQ(-V$()X-Y$ZH$%U$&#'$65
?B37C`*PQ(-V$()*M#Pb([%1*%N\$6Ž
?BA7C`*PQ(-V$()(%R$,['%_1Pƒ$6n
?B?7C`*PQ(-V$()Pb(9%i$,64
BAO%I$%BZ89;A
B?O%I$%‚(‚K_(#$,;?
BB#>_:#+$%y*F$,;B
B6b(%i$,;6
B;%j$%i$,;;
B5-“9%i$,;;
BŽhY%i$,;5
Bn%'KD†*%&]&M_9%i$,;Ž
B4_1Pƒ$;Ž
BA3#>_:#+$%V$(%‚_Ds#;n
BAA%‚_Ds#(I$%(h\$,9%i$,;4
BA?%#(#0(N€D]$,D†*%&];4
BAB#>_D#+$G-Y$ZH53
BA6#>_D#+$X-Y$ZH[%1*%%M$,5A
BA;#>_D#+$X-Y$ZH$%U$&#'$5A
BA5#>_D#+$X-Y$ZH$,Ce#DŠ$,5?
BAŽ#>_D#+$X-Y$ZH9%i$,JZ_\#9%i$,5B
BAn#>_D#+$X-Y$ZH&j((C5B
BA4#>_D#+$X-Y$ZHD†*%&]56
B?3#>_D#+$*M#Pb(5;
B?A#>_D#+$m1_*1_(%R$,['55
B??M$%I$%PF$,$%j95Ž
B?BM$%I$%*%k$%5Ž
B?6F$,$%j9*Z#‚$(5n
B?;M$%I$%*%k$%*Z#‚$(5n
B?5%>$%_1$%_1Pƒ$54
B?Ž%#(#0(N€D]$,D†*%&]Ž3
B?n:†*%&]9%i$,Ž3
B?4#>_:#+$G W$%U$2#'$#09U$ŽA
BB3G W$X-Y$ZHŽA
BBA>((>*%*ƒN•D|Z#+-Ž?
BB?<0($R#*ƒN•D|Z#+-Ž?
BBBF$,$%j9%+(%R$,ŽB
BB6%\.N‚h&‚hŽB
BB;:d$,N‚h&‚hŽ6
BB5F$,$%j9%+(%R$,*Z#‚$(Ž6
BBŽ%#0(Zj9K\$,*Z#‚$(Ž;
LỜI NÓI ĐẦU
O$,$,%+(%O$,(#$P„*=$%|$,mC8*9%1((h#{$K\$%Kc1.(k$%P#+$(€
[%O$,*i$ZM9%Cƒ$,(#+$X-H%#0KKMP>$,$,M.Ka(,V$,…#&8#*_$$,Ce#
y$,(hC8*N)mŠ$,$z(%O$,(#$J*1*(z*%y*&M*1*D_>$%$,%#+9PW-(IKKL#
m#+$9%19P{lU.D)$,%_M$(%#+$%+(%R$,(%O$,(#$*v>KI$%$%wK(#$%L*%_1*1*
%_\(Pa$,(1*$,%#+9*v>Pƒ$&†KI$%y*Pa%_M$(%#+$(-”(%-a*&M_X-1(hI$%
9%U$(k*%&M(%#0([0%+(%R$,
d$%-*V-$'-(h'$J‚KP„N€D]$,&R$[#0$(%y*k(Œ#*v>KI$%(IK%#{-&M
9%U$(k*%mM#(_1$X-Y$ZH[%1*%N\$dP=P„lU.D)$,PC`*9%V$KWKX-Y$ZH*%_
<%1*%N\$2#NN>##$%I$%
15
Chương 1.Giới Thiệu Và Khảo Sát Hệ Thống
1. Giới thiệu về khách sạn Vissai Ninh Bình
Quá trình hình thành và phát triển
<%1*%N\$2#NN>#_(‚ZZM[%1*%N\$*>_*f96N>_PV-(#'$*v>(•$%#$%I$%C`*
PV-(Cm•#j9P_M$2#NN>#<%1*%N\$2#NN>#_(‚Z%#+$P>$,N€D]$,An(V$,*v>
(i>$%M(h_$,P=*=3B(V$,*%_h-$,(UK(%Cƒ$,K\#&MD†*%&]A;(V$,DM$%*%_
[%1*%N\$&M2F$9%i$,*%_(%-'
Giới thiệu cụ thể:
'$[%1*%N\$!2#NN>#_(‚Z
†>*%•!Rn6nhV$C$,\_@9#$%I$%@#$%I$%@2#+(>K
#+$(%_\#!•n6@B3Bnn4333
–>l!•n6@B3Bn44534
_(Z#$‚!•n64n?n3;n3;
’@K>#Z!#$‘_—&#NN>#%_(‚Z&$
‡‚mN#(‚!%((9!""˜˜˜&#NN>#%_(‚Z&$
2. Khảo sát hệ thống
?A %y*$F$,%+(%R$,X-Y$ZH[%1*%N\$
+(%R$,X-Y$ZH[%1*%N\$*=*%y*$F$,!
?AA G-Y$ZH[%1*%%M$,
g#[%1*%%M$,*v>[%1*%N\$PW-PC`*[%1*%N\$X-Y$ZH$%|$,(%O$,(#$
N>-!L('$J,#8#(k$%JP†>*%•JP#+$(%_\#J$,M.N#$%JNR:•>NN9_h(r%_b**1*
&F$mw$,[%1**=%I$%t
?AAA G-Y$ZH9%i$,!
1*9%i$,*v>[%1*%N\$PC`*X-Y$ZHD)>&M_9%i$,NRJZ_\#9%i$,J,#1*ƒ
mY$,_M#h>Kg#9%i$,*i$PC`*(h>$,m†*1*&j((CJ$'$&j((C*…$,PC`*X-Y$
ZH(%‚_K„&j((CJ('$&j((Ci$(h>$,m†&j((C(%‚_9%i$,PC`*X-Y$ZHD)>&M_
9%i$,NR&MNRZC`$,&j((C(h_$,(d$,9%i$,
16
?A? G-Y$ZHPF$,[H•(%-'9%i$,!
f(*Y*1*(%O$,(#$PF$,[H(%-'9%i$,PW-PC`*X-Y$ZHD)>(h'$NRPF$,
[HJ%L('$[%1*%PF$,[HJ$,M.P0$J,#eP0$NRZC`$,$,Ce#JNR9%i$,(%-'
?AB G-Y$ZH(%O$,(#$$%j$9%i$,!
<%1*%N\$X-Y$ZH$%|$,(%O$,(#$N>-!R$%j$9%i$,J%L('$$,Ce#$%j$
9%i$,J$,M.$%j$J,#e$%j$f(*Y(%O$,(#$$%j$9%i$,PW-D)>&M_(%O$,(#$
PF$,[H(%-'9%i$,P„[%>#m1_(hC8*P=2I[%1*%%M$,*=PF$,[HK8#PC`*
$%j$9%i$,(%‚_P^$,(%O$,(#$KM[%1*%P„PF$,[H
?ABA G-Y$ZH&#+*(hY9%i$,!
:)>(h'$(%O$,(#$PF$,[H(%-'9%i$,&M(%O$,(#$$%j$9%i$,J&#+*(hY
9%i$,PC`*[%1*%N\$X-Y$ZH*1*(%O$,(#$N>-!R(hY9%i$,J$,M.(hYJ,#e(hY
'$*\$%&#+*(hY9%i$,*v>[%1*%(%I[%1*%N\$Nc[#{K(h>Z\#(I$%(h\$,9%i$,
?A6 G-Y$ZH$%U$&#'$9%]*&](\#[%1*%N\$!
f(*Y$%|$,$%U$&#'$ZMK&#+*(\#[%1*%N\$PW-PC`*X-Y$ZH*1*(%O$,(#$
N>-!L$%U$&#'$J'$$%U$&#'$J%y*&]*v>$%U$&#'$
?A; G-Y$ZHD†*%&]!
,_M#h>[%1*%N\$*i$X-Y$ZH(%O$,(#$&WD†*%&]!('$D†*%&]™\#[%1*%
N\$*=$%#W-Z_\#D†*%&]$%C!P#+$(%_\#JF$-R$,J,#b(v#JPC>P=$[%1*%J*% '$
*%•PQ*%_[%1*%r[%#[%1*%.'-*V-t
?A5 G-Y$ZH%=>Pƒ$
=>Pƒ$NcPC`*(%R$,['(%‚_KR*(%e#,#>$P{(#+$X-Y$ZH[%1*%N\$
?? '-*V-%+(%R$,&M[%=[%F$
hC8*Ka([%R#ZC`$,Z8$*O$,&#+*J.'-*V-Pb(h>(%I&#+*X-Y$ZH(%v*O$,
Nc[%O$,(%{P19y$,PC`*JD_P=,b9hf($%#W-[%=[%F$=Pi#%Œ#$%U$Z)*J
(%e#,#>$J*O$,Ny*hf(Z8$&Mhf([%=X-Y$ZH
d$%|$,$%C`*P#{K(h'$(>(%f.*V$(%#0(9%Y#*=Ka(%+(%R$,(#$%L*%=>
*%_&#+*X-Y$ZH$%U$N)*…$,$%C*1*%+(%R$,X-Y$ZH[%1**v>[%1*%N\$
?B %|$,.'-*V-Pb(h>*%_%+(%R$,K8#
+(%R$,9%Y#P19y$,PV.Pv*1*.'-*V-&W$,%#+9&]$%CX-Y$ZHPb(
9%i$,J(hY9%i$,J(%>$%(_1$JX-Y$ZHD†*%&]J&j((dJX-Y$ZH9%i$,J%=>Pƒ$S
17
,_M#h>%+(%R$,9%Y#P19y$,PvKa(NR.'-*V-[%1*$%C,#>_#>_D#+$%+
(%R$,9%Y#D/N€D]$,J(h)*X->$J(%U$(%#+$&8#KL#$,Ce#DŠ$,%_9%u9(h
*j9D|Z#+-P>$,Ce#DŠ$,k$%mY_Kj(&MPa>$(_M$*>_R*Pal€ZH*v>%+
(%R$,9%Y#$%>$%*%=$,&M*%k$%l1*,Ce#N€D]$,9%V$KWK*=(%{Nc[%O$,
m#0($%#W-&W(#$%L*$%C$,&E$N€D]$,Ka(*1*%D/DM$,$%e&M_N)(h`,#^9*v>
%+(%R$,%V$%C8$,DE$N€D]$,9%V$KWK9%Y#$,‹$,L$JD/%#{-&MN#$%
Pa$,f9X W$*%#(#0(*%_$,Ce#N€D]$,
18
Chương 2.Phân tích hệ thống
3. Phân tích yêu cầu
BA 1*X (hI$%$,%#+9&]*%k$%!
BAA G-Y$ZH[%>#(%1*9%i$,
BAAAG-Y$ZHPF$,[H(%-'9%i$,
<%#[%1*%P0$(%-'9%i$,Jma9%j$Z/(U$9%Y#,%#$%j$Z\#*1*(%O$,(#$*=
Z#'$X->$P0$[%1*%(%‚_X P†$%*%-$,*v>[%1*%N\$P{(#+$*%_&#+*X-Y$ZH
[%1*%(h_$,(%e#,#>$%LPF$,[H(%-'9%i$,f(*Y*1*(%O$,(#$PF$,[H(%-'
9%i$,PW-PC`*X-Y$ZHD)>(h'$%L('$[%1*%PF$,[HJNRZC`$,9%i$,J$,M.P0$
&MNRP#+$(%L>#Z#'$Z\*
BAA?G-Y$ZH(%O$,(#$$%j$9%i$,!
>-[%#P„ZMK(%v(]*PF$,[H(%-'9%i$,J[%1*%(%-'NcPC`*ma9%j$Z/(U$
(h>_9%i$,&M*%k$%(%y*,%#$%j$(%e#,#>$KM%L$%j$9%i$,<%1*%N\$Nc
X-Y$ZH$%|$,(%O$,(#$$%CNR9%i$,$%j$J%L('$$,Ce#$%j$9%i$,J$,M.$%j$J
,#e$%j$0-P„PF$,[H9%i$,(hC8*(%I(%O$,(#$$%j$9%i$,9%Y#P^$,&8#
(%O$,(#$PF$,[H(%-'9%i$,P„[%>#m1_(hC8*P=
BAABG-Y$ZH&#+*(hY9%i$,!
<%#[%1*%(%-'*=HK-R$(hY9%i$,(%Ima9%j$Z/(U$*=$%#+K&][#{K(h>
Z\#9%i$,KM%L(hYD)>(h'$(%O$,(#$$%j$9%i$,&M$%|$,D†*%&]KM%LN€
D]$,Q$,(%e#9%Y#Zj9%=>Pƒ$*%_(f(*Y$%|$,,IKM%L9%Y#(%>$%(_1$2#+*
(hY9%i$,PC`*[%1*%N\$X-Y$ZH*1*(%O$,(#$N>-!R9%i$,(hYJ$,M.(hYJ,#e(hY
z$,(#W$šr#W$9%i$,›R$,M.t•#W$N€D]$,D†*%&]
BA? G-Y$ZH[%1*%%M$,!
<%#[%1*%P0$PF$,[H&M$%j$9%i$,•[%1*%N\$JKg#$,Ce#PW-9%Y#*-$,
*f9$%|$,(%O$,(#$$%C!L('$J,#8#(k$%JP†>*%•JP#+$(%_\#JNR:S
19
BAB G-Y$ZH*1*D†*%&]*v>[%1*%N\$!
'$*\$%&#+*(%-'9%i$,J[%1*%%M$,*i$*=$%-*V-N€D]$,*1*Z_\#D†*%
&]{P19y$,P#W-P=J[%1*%N\$P„*-$,*f9*1*Z_\#D†*%&]$%CK>NN>,‚J
[>h>_[‚J,#b(v#S&M*1*Z_\#%I$%D†*%&]$M.NcPC`*X-Y$ZH(%‚_!('$D†*%&]J
Pƒ$&†(k$%JPƒ$,#1
BA6 G-Y$ZH9%i$,!
g#[%1*%N\$Nc*=$%#W-Z_\#9%i$,JKg#Z_\#*=$%#W-9%i$,JKg#9%i$,*=
$%#W-(h>$,(%#0(m†[%1*$%>-2I&j.J*1*9%i$,*v>[%1*%N\$9%Y#PC`*X-Y$ZH
D)>&M_NR9%i$,JZ_\#9%i$,J,#1*ƒmY$™&j((C(%IPC`*X-Y$ZH(%‚_!('$(%#0(
m†JNRZC`$,
BA; %R$,['!
:)>&M_NRZC`$,%=>Pƒ$&MKR*(%e#,#>$P{ZMK(%R$,['
B? 1*.'-*V-*%y*$F$,!
B?A '-*V-ZC-(h|!
o 7C-(h|(%O$,(#$$,Ce#DŠ$,J$%U$&#'$
o 7C-(h|(%O$,(#$[%1*%%M$,(%-'9%i$,
o 7C-(h|(%O$,(#$[%1*%%M$,$%j$J(hY9%i$,
o 7C-(h|(%O$,(#$9%i$,
o 7C-(h|(%O$,(#$(I$%(h\$,9%i$,
o 7C-(h|(%O$,(#$Z_\#9%i$,
o 7C-(h|(%O$,(#$(%#0(m†
o 7C-(h|(%O$,(#$D†*%&]
o 7C-(h|(%O$,(#$N€D]$,D†*%&]*v>[%1*%%M$,
o 7C-(h|(%O$,(#$Z_\#D†*%&]
o 7C-(h|(%O$,(#$[%1*%N\$
o 7C-(h|*%k$%N1*%(hY9%i$,
o 7C-(h|(%O$,(#$9%#0-PF$,[H(%-'9%i$,
o 7C-(h|(%O$,(#$9%#0-$%j$9%i$,
o 7C-(h|(%O$,(#$%=>Pƒ$
B?? '-*V-$,%#+9&]!
o G-Y$ZH$,Ce#DŠ$,J$%U$&#'$
20
o G-Y$ZHPF$,[H(%-'9%i$,
o G-Y$ZH$%j$(hY9%i$,
o G-Y$ZH%=>Pƒ$
o G-Y$ZH[%1*%%M$,
o G-Y$ZHD†*%&]
o G-Y$ZH9%i$,
o G-Y$ZH(%#0(m†(h_$,9%i$,
o G-Y$ZH(I$%(h\$,9%i$,
B?B '-*V-m1_m#{-!
o $D>$%N1*%[%1*%%M$,
o $%=>Pƒ$
o $D>$%N1*%&j((C
o $D>$%N1*%9%i$,
o $D>$%N1*%$%U$&#'$
o $D>$%N1*%Pb(9%i$,
o $(%R$,['
BB 1*.'-*V-9%#*%y*$F$,!
o #>_D#+$%+(%R$,9%Y#D/N€D]$,J(h)*X->$J(%U$(%#+$&8#KL#$,Ce#
DŠ$,
o %_9%u9(h *j9D|Z#+-P>$,Ce#DŠ$,
o k$%mY_Kj(&MPa>$(_M$*>_
o R*Pal€ZH*v>%+(%R$,9%Y#$%>$%*%=$,&M*%k$%l1*
o ,Ce#N€D]$,9%V$KWK*=(%{Nc[%O$,m#0($%#W-&W(#$%L*$%C$,
&E$N€D]$,Ka(*1*%D/DM$,$%e&M_N)(h`,#^9*v>%+(%R$,
o %V$%C8$,DE$N€D]$,9%V$KWK9%Y#$,‹$,L$JD/%#{-&MN#$%
Pa$,
o f9X W$*%#(#0(*%_$,Ce#N€D]$,
21
4. Phân tích hệ thống
6A TU.D)$,m#{-PQN‚*>N‚
6AA 7C`*PQ-N‚*>N‚(z$,X-1(
?A #{-PQ-N‚*>N‚(z$,X-1(
%C%I$%(h'$(%I%+(%R$,X-Y$ZH[%1*%N\$2#NN>##$%I$%*=?(1*$%U$
ZMX-Y$ZH&M$%U$&#'$
%U$&#'$N>-[%#PF$,$%j9*=(%{X-Y$ZH[%1*%%M$,JX-Y$ZH*1**%y*
$F$,[%>#(%1*9%i$,&MX-Y$ZH%_1Pƒ$
,Ce#X-Y$ZHN>-[%#PF$,$%j9*…$,*=(%{ZMK(f(*Y*1**%y*$F$,*v>
%U$&#'$$,_M#h>*i$*=(%'KKa(NR*%y*$F$,$%C!M#Pb([%1*%N\$J(%R$,
['%_1Pƒ$JX-Y$ZH$%U$&#'$JX-Y$ZH9%i$,JX-Y$ZHD†*%&]JX-Y$ZHZ_\#
9%i$,JX-Y$ZH&j((C
22
6A? %U$h„m#{-PQN‚*>N‚
6A?A%U$h„m#{-PQ-N‚*>N‚G-Y$ZHD†*%&]
?? #{-PQN‚h*>N‚G-Y$7HD†*%&]
G-Y$ZHD#*%&]PC`*$,Ce#X-Y$ZHN>-[%#PF$,$%j9N€D]$,P{X-Y$Z“*1*
D†*%&]*v>[%1*%N\$,Ce#X-Y$ZH*=(%{(%'KJN€>Jl_1*1*D†*%&]*v>[%1*%
N\$
23
