Phát triển nguồn nhân lực chất lượng cao ở cơ quan quản lý nhà nước ngành công thương, thành phố hà nội tt tiếng anh

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INTRODUCTION
1. Reasons for choosing dissertation topic
Human resources, especially high-quality human resources, are
resources that play an important role in the socio-economic
development of each country. In particular, Vietnam is in the process
of industrialization and modernization, human resources have an
extremely large position and role, holding the most important
position in resources. Deeply aware of the role of human resources,
in the 2011-2020 Socio-Economic Development Strategy (approved
by the 11th the Vietnam Communist Party Congress), our Party
determines to develop and improve the quality of human resources,
especially high-quality human resources is one of the strategic
breakthroughs, a decisive factor to promote the development and
application of science and technology, restructuring the economy,
transforming the growth model and is the most important competitive
advantage, ensuring fast, efficient and sustainable development.
Implementation of this policy requires all levels, sectors and
localities of Vietnam, including state management agencies of
industry and trade to promote the development of human resources,
especially high-quality human resources.
Hanoi City - The capital of Vietnam, the political center as well as
is one of the economic centers of the whole country with a developed
industry and trade. In the socialist-oriented market economy, in order to
strengthen state management for the industry and trade, Hanoi city must
solve many problems, especially the issue of human resource
development, especially high-quality human resources in the state
management agency of the industry and trade of Hanoi. Because, the
state management agency of the industry and trade sector plays a very
important role in advising and proposing to the committees and
administrations at all levels of Hanoi city on policies, plans and

developing measures, at the same time, it is the agency to help the
People's Committees and People's Councils at all levels of the city to
perform the state management function for the industry and trade.
Recognizing this problem, in recent years, Hanoi has focused
on developing human resources at the industry and trade management
agency at all levels of the city. The Hanoi People's Committee has
developed and issued many legal documents on recruitment,
retraining, appointment, planning, rotation, transfer, evaluation,


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salary increase and rank promotion for officials, civil servants at state
management agencies in industry and trade at all levels. However,
high quality human resources in state management agencies in
industry and trade, Hanoi city has many limitations in terms of
quantity, quality and structure. The number of cadres, physical,
political, moral, working styles of a part of highly qualified civil
servants and officials in the industry and trade management agencies
is still small and has not met the requirements; working capacity,
practical level of a part of cadres, civil servants and officials in state
management agencies in the industry and trade sector are not
commensurate with the university and postgraduate qualifications
they have been granted and have not met the position, functions,
assigned tasks; The structure of both qualifications, gender and age of
high quality human resources is still inadequate. At the same time,
the process of developing human resources, especially high-quality
human resources in the state management agency of the industry and
trade sector in Hanoi has raised many issues that need to be studied
and answered, such as: The position and role of subjects and forces of
the City in developing high quality human resources; development

methods, content and criteria for evaluating the development of high
quality human resources; different and subjective factors impact on
the development of high quality human resources; achievements and
limitations on developing high quality human resources and causes;
basic and breakthrough solutions to promote the development of high
quality human resources in the state management agency of industry
and trade in Hanoi city in the coming time ....
In order to sove these issues, it is necessary to have research
projects. However, so far no research work has systematically
explained these issues. Therefore, the topic: "Development of highquality human resources of the state management agency of Industry
and Trade in Hanoi city" is really urgent both in theory and practice,
and PhD student selected as the dissertation of economic doctoral
dissertation, majoring in political economy.
2. Research purpose and tasks
* Research purpose: Explain the theoretical and practice basis
of development of high-quality human resources of the state
management agency of Industry and Trade in Hanoi city; Based on
that, proposing views and solutions to develop high-quality human


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resources of the state management agency of Industry and Trade in
Hanoi city in the coming time.
* Research tasks
- Explaining the rationale of development of high-quality
human resources of the state management agency of Industry and
Trade in Hanoi city ;
- Analyzing the experience of development of high-quality
human resources of the state management agency of Industry and
Trade in the central cities and drawing lessons for the Industry and

Trade of Hanoi city.
- Evaluating the practical situation of development of highquality human resources of the state management agency of Industry
and Trade in Hanoi city in the past time; determining the cause and
the issues that need to be solved.
- Proposing views and solutions of development of highquality human resources of the state management agency of Industry
and Trade in Hanoi city in the coming time.
3. The subject and scope of research
* Research subject:
* Scope of research: Development of high-quality human resources
of the state management agency of Industry and Trade in Hanoi city
The scope of content: Research of development of high-quality
human resources of the state management agency of Industry and
Trade in quantity, quality and structure.
The scope of space: Research and develop high-quality human
resources in the Department of Industry and Trade and Economic
Departments of districts, towns in Hanoi city.
The scope of time: Time of survey, data collection from 2011 to
2017.
4. Theorical, practical basis and research methods
* Theoretical basis: The theoretical basis of the dissertation is
the viewpoint of Marxism-Leninism, Ho Chi Minh's thought, the
views and guidelines of our Party and State on developing human
resources and high-quality human resources.
* Practical basis: The dissertation is based on the judgments,
assessments, reports and statistics of the authorities of the Central
Committee of the Communist Party and Hanoi City; actual survey data
of PhD students in the process of carrying out the dissertation, and
inheriting results, materials and data of relevant research projects.

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* Research methods:
To conduct research, the dissertation uses the following main
research methods:
The general methodology, which is materialist dialectics, is
used throughout the dissertation to ensure that the dissertation is built
according to a strict logic both in form and content; between
chapters, periods are closely related, making each other a premise; At
the same time, studying the development of high-quality human
resources of the state management agency of Industry and Trade in
Hanoi city in close relationship with the development of the industry
and trade in particular and the social - economic situation of Hanoi
city and the whole country in general.
The method of scientific abstraction is a specific research method
of Marxist-Lenin political economy, which is used in the Chapter 2 to
build and analyze the concepts of the dissertation: Human resources,
high quality human resources, high quality human resources in the state
management agency of industry and trade. Developing and analyzing
the central concept: "Development of high-quality human resources of
the state management agency of Industry and Trade in Hanoi city";
generalize the characteristics and role of high quality human resources in
the state management agencies of the industry and trade; studying the
impact of factors on the development of high-quality human resources of
the state management agency of Industry and Trade in Hanoi city; study
the experience of developing high quality human resources at the state
management agency of industry and trade in some localities and draw
lessons for Hanoi city.
The method of combining logic - history; statistics comparisons are used focusing in chapter 3 to assess the situation of
development of high-quality human resources of the state
management agency of Industry and Trade in Hanoi city as well as

determining the cause and the issues that need to be solved.
Analysis - synthesis method is used in chapter 1 of the dissertation
to review the research situation related to the dissertation, determine the
results of the relevant research works that the dissertation has inheritance
and scientific gaps that the dissertation needs to focus on. At the same time,
this method is also used to interpret, analyze scientific basis, requirements of
views; Scientific basis, content, measures to implement solutions to promote
the development of high-quality human resources of the state management
agency of Industry and Trade in Hanoi city in the coming time.


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5. New contributions of the dissertation
- Developing the concept of development of high-quality human
resources of the state management agency of Industry and Trade in
Hanoi city from the perspective of political and economic science.
- Investigating the experience of developing high quality
human resources at the state management agencies of the industry
and trade of the central cities and draw lessons for Hanoi city.
- Identify achievements, limit the development of high quality
human resources in the state management agency of industry and
trade, Hanoi city in the past time.
- Proposing a system of synchronous and feasible solutions to
develop high-quality human resources in the state management
agency of industry and trade in Hanoi in the coming time.
6. Theoretical, practical significances of the dissertation
- A successful research dissertation will contribute to
deepening the theoretical and practical issues of development of
high-quality human resources of the state management agency of
Industry and Trade in Hanoi city in particular and high quality human

resources in our country in general.
- Research results of the dissertation can be used as reference
for scientific research, teaching Marxist-Lenin political economy and
other related science subjects in schools inside and outside the army.
7. Structure of the dissertaion
The dissertation includes introduction, four chapters (10 periods),
conclusions, list of scientific works of the author related to the
dissertation, list of references and appendices .
Chapter 1
OVERVIEW OF RESEARCH ISSUES RELATED TO
DISSERTATION
11.1. Overseas scientific research works
related to dissertation
1.1.1. Scientific research works related to development of
human resources
Kelly D.J (2001) with the books Dual Perceptions of HRD: Issues
for Policy: SME’s, Other Constituencies, and the Contested Definitions of
Human Resource Development and the book Labor market in Asean:
Promoting full, productive and decent employment, Asean Development
Bank (2005), Overview and Evolution of the ADDIE training System,


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Advances of Human Resource Development; W.Clayton Allen (2006).
Training System -Simple and effective, progress in human resource
development; W. Clayton Allen and Richard A. Swanson (2006)
Alternative training model in human resonrce development; Charles Cowell
et al (2006) Human Resource Development International; Kristine
Sydhagen and Peter Cunningham (2007) Social Networks as a Conceptual
and Empirical Tool to Understand and ‘Do’ HRD; Julia Storberg and

Walker Claire Gubbins (2007) Definition of HRD: Key Concepts from a
National and International Context; Abdullsh Haslinda (2009)
Perspectives on Theory Clarifying the Boundaries of Human Resource
Development. These works give the definitions of human resource, and
human resource development.
1.1.2. Scientific research works related to high-quality
human resource development
A.Wilkinson (1994) with his book Managing human resources
for quality; Juran, Joseph. M (1999) Human Resource and Quality;
Paul Moris (2000) Asia's four little dragons: a comparison of the
role of education in their development; Naohiro Ogawa; Gavin W.
Jones; Jeffrey G. Williamson (2003) with the book Human resources
in development along the Asian - Pacific Rim “Assuring Quality of a
Module in Human Resource Management: Learners' Perceptions;
Steyn, Schulze (2003). The Talent Trifecta, Dave Ulrich (2007).
Tham Vinh Hoa - Ngo Quoc Dieu (2007) (editor) “Respecting
intellectuals and talents, planning hundreds of years to revive the
country”; Steve M.Kosiak (2008) Military manpower for The
LongHaul Centrer of Strategy and Budgetary Assessments; J.N.
Bradley (2010) Total Quality and Human Resource Management;
Tiona VanDevender (2012) Total Quality Human Resource
Management. The projects offer the concept and the role of high
quality human resources, referring to governance.
1.2. Scientific research works in Vietnam related to the
dissertation
1.2.1. Scientific research works on human resourse
development
Le Thi Ai Lam (2003) Developing human resources through
education and training - East Asia experience; Nguyen Thanh (2005)
Developing human resources to serve the industrialization and

modernization of the country; Pham Minh Hac (2008) Cultural
development of people and human resources in the period of national


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industrialization and modernization; Tran Khanh Duc (2010)
Education and human resource development in the 21st century;
Nguyen Ngoc Phu with his study (2010) Human resources and talent
for social development and social development management in
Vietnam in the process of innovation; Nguyen Loc (2010), Basic
theoretical issues of human resource development in Vietnam; Pham
Van Moi (2010) Solutions to develop science and technology human
resources in Hai Phong to serve industrialization and modernization;
and his book (2010) Solutions to develop science and technology
human resources in Hai Phong to serve industrialization and
modernization; Nguyen Thi Minh Phuoc (2011) Human resource
development: experience in some countries around the world. These
works have mentioned some theoretical issues, practical development
of human resources in the renovation process in Vietnam, experience
of human resource development in some countries around the world.
1.2.2. The research works on developing high quality human
resources in some sectors, fields, localities and Hanoi city
Developing education and training talents, Nghiem Dinh Van,
Nguyen Dac Hung (2002). "Developing high quality human resources
through practical industrialization and modernization in some
countries", Vu Thi Phuong Mai (2004). "Developing high quality
human resources for industrialization and modernization modernizing
the country ”, Nguyen Dinh Luan (2005). Improving the quality of state
management civil servants to meet the requirements of industrialization
and modernization, Nguyen Bac Son (2005). Developing talent to revive

the country, Nguyen Dac Hung (2007). Building a contingent of
intellectuals during the period of national industrialization and
modernization, international economic integration, Vietnam Academy
of Social Sciences (2008). Improving the management model of training
high quality human resources in Vietnamese universities, Trinh Ngoc
Thach (2008). Improving the quality of state administrative civil
servants in Hai Duong province ", Nguyen Kim Dien (2008). Chinese
talent strategy from 1978 to now, Nguyen Thi Thu Phuong (2009).
Promoting the potential of Vietnamese social science intellectuals,
Nguyen An Ninh (2009). "Training high quality human resources to
meet the requirements of industrialization and modernization", Trinh
Quang Tu (2009) "Experience in developing high quality human
resources of some countries in the world", Le Van Phuc (2010).
Developing high quality human resources to form a knowledge economy


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in Vietnam, Le Thi Hong Diep (2011) "Developing high quality human
resources in the key economic region Trung ", Le Quang Hung (2011)"
Education and training with human resource development for
industrialization and modernization ", Duong Vinh Muong (2012).
Vietnamese intellectual resources, calendar history, status and
prospects, Nguyen Van Khanh (2012). Vietnam's high quality human
resources in international economic integration, Nguyen Ngoc Tu
(2012). High quality human resources contributing to sustainable
development in Vietnam, Chu Van Grant (2012). Building a contingent
of military intellectuals in the new era, Nguyen Manh Huong (2012).
Human resources, talent, Some experiences of the world, Ta Ngoc Tan
(2012). High quality human resources in the current industrialization
and modernization process in Vietnam, Vu Thi Phuong Mai (2013).

Developing high-quality military human resources to meet the
requirements of modernizing the Vietnam People's Army, Do Van Dang
(2013). The issue of developing high quality female human resources in
Vietnam today, Nguyen Thi Giang Huong (2013). Characteristics of
Vietnamese people with the training of high quality human resources in
our country today, Nguyen Duy Bac (2013). Education - training with
the development of high quality human resources in Vietnam today,
Luong Cong Ly (2014). Developing high quality human resources in the
Vientiane city, Lao People's Democratic Republic, Phut Sa May
Bunvilay (2014) "Hanoi's human resource development - Opportunities
and challenges when joining the Community ASEAN economy, ”Tran
Duy (2016). Training and fostering high quality human resources for
science and technology in the current Vietnamese people's army, Dang
Truong Minh (2016). These projects have given the notion of high
quality human resources; theoretical and practical explanations on
proposing solutions to develop high-quality human resources in a
number of branches, domains and localities, including Hanoi city.
1.3. Overview of research results of published scientific
works related to dissertation and issues that need to be solved.
1.3.1. Outline the results of the published scientific work
On the basis of an overview of the research situation in foreign
countries and in Vietnam, the dissertation assesses the overall
research results that the dissertation inherits:
Firstly, giving the concept of high quality human resources.
Secondly, mentioning the role of high quality human resources
and human resources for socio-economic development.


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Thirdly, pointing out the content and solutions to develop high

quality human resources in some socio-economic sectors.
1.3.2. The issues that dissertation to be solved
To accomplish the purpose and tasks, the dissertation determines
the issues that the dissertation needs to focus on as follows:
Firstly, the dissertation clarifies the theoretical and practical
basis of development of high-quality human resources of the state
management agency of Industry and Trade in Hanoi city.
Secondly, the dissertation points out the practical situation of
development of high-quality human resources of the state management
agency of Industry and Trade in Hanoi city in the past time?
Thirdly, to develop high-quality human resources of the state
management agency of Industry and Trade in Hanoi city, which
viewpoints should we grasp? What is the solution to promote the
development of high-quality human resources of the state
management agency of Industry and Trade in Hanoi city?
Conclusion of Chapter 1
Development of high-quality human resources of the state
management agency of Industry and Trade in Hanoi city in particular is
a matter of interest of many scientists in the country and in the world
with different objects and ranges. Through research and analysis, it is
shown that a number of research projects of scientific works at home
and abroad have given the notion of high quality human resources;
affirming the development of human resources, especially high-quality
human resources, is an objective requirement - a development trend in
line with the development of the market economy, the advancement of
science and technology, is one of the development strategies of many
countries, especially for economically developed countries.
Many relevant research projects in Vietnam have affirmed that
high quality human resource is a resource with a very important role in
the socio-economic development of Vietnam; is the key to our

country's economy to access to modern science and technology,
advanced management organization, and enhance competitiveness in
the context of globalization and expansion of international integration.
Some research projects have mentioned the content of developing high
quality human resources which is very comprehensive in terms of
quantity, quality and structure, in which the focus is on improving
physical, mental and mental strength. At the same time, some projects
mentioned solutions to develop high quality human resources.


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Research results of related works will be inherited during the
thesis implementation process. However, until now, no scientific
work has been studied in a systematic way from the perspective of
political and economic science and the issue of developing high
quality human resources at home management agencies. Industry and
trade sector in Hanoi city. Therefore, the topic "Development of highquality human resources of the state management agency of Industry
and Trade in Hanoi city" is an independent research project, which
does not overlap with the scientific works that have been awarded.
Chapter 2
THEORETICAL BASIS OF DEVELOPMENT OF HIGHQUALITY HUMAN RESOURCES OF THE STATE
MANAGEMENT AGENCY OF INDUSTRY AND TRADE IN
HANOI CITY AND PRACTICAL EXPERIENCE
2.1. Some general issues of high quality human resources,
high quality human resources in the state management agencies
of industry and trade
2.1.1. Human resources and high quality human resources
2.1.1.1. Human resource concept
On the basis of inheriting a number of conceptions of human
resources, approaching under the perspective of political economy,

human resources is understood as: Human resource is the sum of
physical strength, mental strength and intelectual strength exist in the
entire force the amount of social labor of a country, in which the
traditional crystallization and the creative labor experience of a
people in history are used to produce material wealth and spirit to
serve the current needs and the future of the country.
2.1.1.2. Concept of high quality
Based on the perspective of Karl Marx on simple labor, complex
labor; Our Party's view on high quality human resources; The notion of
some authors on high quality human resources, approaching under the
perspective of political economy concept: High quality human resource
is a part of human resources with health, political and religious
qualities, good career, high level of knowledge and professional skills to
meet complex labor requirements at work.
2.1.2. Concepts, characteristics and role of
high-quality human resources of the state
management agency of Industry and Trade


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2.1.2.1. Conception of high-quality human resources of the
state management agency of Industry and Trade
From the general conception of high quality human resources, it
is possible to conceive high-quality human resources of the state
management agency of Industry and Trade as follows: High-quality
human resources of the state management agency of Industry and
Trade is a part of human resources with good health, political quality,
ethics, and profession, with a high level of knowledge and professional
skills to meet the complex labor requirements at the agency.
2.1.2.2. Characteristics of high-quality human resources of the

state management agency of Industry and Trade
Firstly, there is a sense of discipline, a sense of responsibility,
a spirit of democracy, cooperation and consciousness because of the
high community.
Secondly, high proficiency.
Thirdly, having teamwork skills, ability to change and adapt
quickly to work.
Fourthly, having the will to overcome difficulties and
persistence. High-quality human resources of the state management
agency of Industry and Trade compared with the rest of the human
resource department of the agency with the will to determination to
overcome difficulties, challenges, perseverance, persistence and firm
performance of work in all circumstances.
Fifthly, having high working spirit and innovative working
methods.
Sixthly, having the ability to self-study. High-quality human
resources of the state management agency of Industry and Trade have
superiority in self-study ability, self-renewal, self-improvement
compared to the rest of the human resources.
Sevenly, having practical ability to create high and outstanding
results, competitive ability, really useful contribution to the work.
2.1.2.3. The role of high-quality human resources of
the state management agency of Industry and Trade
Firstly, high-quality human resources of the state
management agency of Industry and Trade are the major
human resources department that determines the quality and operational
efficiency of agencies.
Secondly, high-quality human resources of the state
management agency of Industry and Trade are the core

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forces in exploiting, using and effectively promoting other resources
of provinces and cities in managing the industry.
Thirdly, high-quality human resources of the state
management agency of Industry and Trade are the core
forces, playing an important role in the research and application of
new scientific and technological achievements in state management
in these agencies.
Fourthly, high-quality human resources of the state
management agency of Industry and Trade plays an
important role in self-fostering and self-training of human resources
of the agency.
2.2. Concepts, content and affecting factors of development
of high-quality human resources of the state management agency
of Industry and Trade in Hanoi city
2.2.1. The concept of development of highquality
human
resources
of
the
state
management agency of Industry and Trade in
Hanoi city
From the general concept of human resource development, it
can be conceived: Development of high-quality human resources of
the state management agency of Industry and Trade in Hanoi city is
the overall operation of the subjects to create making changes in the
direction of increasing in quantity, quality and perfection of the
structure of high quality human resources, meeting the requirements

of implementing the assigned functions and tasks.
2.2.2. The contents of development of high-quality human
resources of the state management agency of Industry and Trade in
Hanoi city
Firstly, increasing the number of high quality human resources.
Secondly, improving the quality of high quality human resources.
Thirdly, improving the structure of high quality human resources.
2.2.3. Affecting factors of development of high-quality
human resources of the state management agency of Industry and
Trade in Hanoi city
2.2.3.1. The objective factors
Firstly, the geographical location, natural conditions and
human resources of Hanoi city.
Secondly, the country's socio-economic situation.
Thirdly, the development of the country's high quality human
resources education and training system.


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Fourthly, the level of science and technology development of
the country.
Fifthly, the labor market.
Sixly, international integration.
2.2.3.2. The subjective factor
Firstly, the planning of development of high-quality human
resources of the state management agency of Industry and Trade in Hanoi
city.
Secondly, mechanisms and policies for developing high quality
human resources of Hanoi city.
Thirdly, the awareness and capacity of the subjects in the state

management agencies in industry and trade in Hanoi city on
developing high quality human resources.
Fourthly, the cultural environment in the state management
agencies in industry and trade in Hanoi city.
2.3.1.1. Kinh nghiệm phát triển nguồn nhân lực
chất lượng cao ở quan quản lý nhà nước ngành công
thương, Thành phố Hồ Chí Minh
2.3. Experience development of high-quality human
resources of the state management agency of Industry and Trade
of central cities and lessons learned for Hanoi city
2.3.1. Experience development of high-quality human
resources of the state management agency of Industry and Trade of
central cities
2.3.1.1. Experience in development of high-quality human
resources of the state management agency of Industry and Trade in
Ho Chi Minh City
Firstly, Ho Chi Minh City has proactively developed
programs, plans of development of high-quality human resources of
the state management agency of Industry and Trade.
Secondly, Ho Chi Minh City has made many innovations on
mechanisms and policies to attract and recruit high-quality human
resources from everywhere to work at state management agencies in
industry and trade.
2.3.1.2. Experience in development of high-quality human
resources of the state management agency of Industry and Trade in
Da Nang city


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Firstly, Da Nang city actively builds a program of developing

high quality human resources at state management agencies,
including the industry and trade management agency.
Secondly, Da Nang city has well implemented the policy of
training and developing high quality human resources for the city's
state management agency, including industry and trade.
Thirdly, Da Nang city has issued appropriate recruitment and
remuneration policies to attract high quality human resources to work in
the city's state management agencies, including the industry and trade.
2.3.1.3. Experience of development of high-quality
human resources of the state management agency of
Industry and Trade in Can Tho city
Firstly, Can Tho city has focused on training high quality
human resources at state management agencies, including
management agencies of the industry and trade.
Secondly, Can Tho city promulgates a policy to attract high
quality human resources for the provincial state management
agencies, including the industry and trade.
Thirdly, Can Tho city has well implemented the policy of
rewarding, honoring talents and individuals who have made great
contributions to the development of the City.
2.3.1.4. Experience in development of high-quality human
resources of the state management agency of Industry and Trade in
Hai Phong city
Firstly, Hai Phong city has focused on building a strategy to
develop high quality human resources in state management agencies,
including state management agencies in industry and trade.
Secondly, Hai Phong city focuses on training and developing
high quality human resources at state management agencies in
industry and trade.
Thirdly, Hai Phong city well implemented the policy of

attracting high-quality human resources to work at state management
agencies in industry and trade.
2.3.2. Lesson learned for Ha Noi city
2.3.2.1. Good implement of planning of development of highquality human resources of the state management agency of Industry
and Trade in Hanoi city
2.3.2.2. Completing mechanisms and policies to attract, foster,
train and use high quality human resources in the state management
agency of Industry and Trade


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2.3.2.3. Promoting the development of education and training
as a condition for the development of high quality human resources
in the state management industry and industry
Conclusion of Chapter 2
High-quality human resources in the state management agencies
in industry and trade in provinces and cities (directly under the Central
Government) are a part of human resources with good political, moral,
and professional qualities, high professional knowledge and skills to
meet the complicated labor requirements in the state and industry
management departments of provinces and cities. This is the main
human resource division that determines the quality and performance
of the agency. From the role of high-quality human resources, the state
management agencies of industry and trade in provinces and cities
(directly under the Central Government) are required in general,
including Hanoi city to attach importance to resource development.
High quality manpower. Development of high-quality human resources
of the state management agency of Industry and Trade in Hanoi city is
the overall operation of the subjects in order to create changes in
quantity, quality and structure of human resources. High quality to

meet the requirements of functions and assigned tasks. The process of
development of high-quality human resources of the state management
agency of Industry and Trade in Hanoi city is influenced by objective
and subjective factors. Studying the experience of developing high
quality human resources at the state management agencies of industry
and trade of the centrally-run cities draws some lessons for Hanoi city:
Doing well the construction planning, plans to develop high quality
human resources in the state management department of industry and
trade; Completing mechanisms and policies to attract, foster, train and
use high-quality human resources in the state management industry
and industry; Promote the development of education and training as a
condition for the development of high quality human resources in the
state management industry.
Chapter 3
PRACTICAL SITUATION OF DEVELOPMENT OF HIGHQUALITY HUMAN RESOURCES OF THE STATE
MANAGEMENT AGENCY OF INDUSTRY AND TRADE IN
HANOI CITY


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3.1. Achievements and limitations of development of highquality human resources of the state management agency of
Industry and Trade in Hanoi city
3.1.1. Achievements of development of high-quality human
resources of the state management agency of Industry and Trade in
Hanoi city
3.1.1.1. The quantity of high-quality human resources of the
state management agency of Industry and Trade in Hanoi city has
been increasing
Firstly, the quantity of high quality human resources with
higher education and post-graduation levels is increasing.

Secondly, there is an increase in the number of high-quality
human resources reaching professional and equivalent titles.
Thirdly, the increase in the number of high-quality human
resources of the state management agency of Industry and Trade in
Hanoi city generally meets the development requirements of the
organization and staffing of the agency.
3.1.1.2. The quality of high-quality human resources
of the state management agency of Industry and Trade in
Hanoi city has raised
Firstly, high quality human resources are always guaranteed to
meet the complicated labor requirements.
Secondly, the education level, professional competence, quality
of work of high-quality human resources are raised.
Thirdly, most high quality human resources have good
political, moral and professional qualities.
3.1.1.3. The structure of high-quality human resources of the
state management agency of Industry and Trade in Hanoi city has
been developed more and more reasonable
Firstly, high-quality human resources have an increase in the
proportion of undergraduate, postgraduate and diverse levels of
majors that meet the increasingly demanding tasks.
Secondly, high-quality human resources are reasonable in
terms of professional and professional structure, balanced structure
among departments.
Thirdly, high-quality human resources have a lower average
age and a balanced gender structure.
3.1.2. Limitations of development of high-quality human
resources of the state management agency of Industry and Trade in
Hanoi city

17
3.1.2.1. The quantity of high quality human resources
increases annually compared to the requirements of work
Firstly, the increase in the quanlity of high quality human
resources with postgraduate qualifications.
Secondly, the increase in the number of high quality human
resources has the title of main specialist and high specialist
3.1.2.2. The quality of high-quality human resources has not
been developed consistently, not meeting the rapid development
requirements of the industry and trade
Firstly, a part of high quality physical human resources is
limited in comparison with complicated labor requirements.
Secondly, the quality of high quality human resources
increases slowly, the degree of bachelor's education is mainly, the
capacity and qualifications on some aspects are still limited.
Thirdly, there is a part of high-quality human resources that is limited
in mental strength and disciplinary violations that must be dealt with.
3.1.2.3. The structure of high quality human resources on some
aspects is unreasonable
Firstly, the structure of high-quality human resources in terms of
educational attainment, professional titles is imbalanced, human resources
with post-graduate qualifications, titles of major specialists and high-level
specialists account for billions. low rate and slow development.
Secondly, the structure of high quality human resources in uneven
parts, some parts of high quality human resources are still low.
3.2. Causes of achievements, limitations and issues need to
be solved from the situation of development of high-quality
human resources of the state management agency of Industry
and Trade in Hanoi city

3.2.1. Achievements causes of development of high-quality
human resources of the state management agency of Industry and
Trade in Hanoi city
3.2.1.1. Objective reasons
Firstly,
achievements
in
innovation,
socio-economic
development.
Secondly, there is a concern of Hanoi city to develop high
quality human resources for industry and trade.
Thirdly, the system of education and training institutions in
Hanoi and nationwide has developed.
Fourthly, international integration has become more and more
extensive, facilitating the expansion of international cooperation on
training high-quality human resources in the industry and trade


18
3.2.1.2. Subjective reasons
Firstly, leaders, authorities, unions and workers at state
management agencies in industry and trade, Hanoi city have been
properly aware, deeply concerned about human resource
development, especially high quality human resources.
Secondly, the state management agency of industry and trade,
Hanoi city has implemented various and appropriate forms and measures
to promote the development of high quality human resources.
Thirdly, Hanoi city has focused on implementing policies to
recruit, foster and encourage the development of high quality human

resources in the state management agencies in industry and trade.
Fourthly, Hanoi city has promoted the role of forces and
organizations to participate in developing high quality human
resources in Hanoi's state management agency of industry and trade.
3.2.2. Causes of limitation of development of high-quality
human resources of the state management agency of Industry and
Trade in Hanoi city
3.2.2.1. Objective reasons
Firstly, the socio-economy of country and Hanoi city also has
difficulties and certain impacts on the development of high quality
human resources.
Secondly, the high-quality labor market in the industry and
trade in our country has not yet developed.
Thirdly, the quality of training high quality human resources in
our country is still inadequate.
3.2.2.2. Subjective reasons
Firstly, investment resources for the development of high
quality human resources in the state management agency of the
industry and trade of Hanoi are lacking.
Secondly, the policy of training and fostering high quality
human resources in the state management agency of industry and
trade of Hanoi city has many shortcomings.
Thirdly, the remuneration policy to attract and preserve highquality human resources in Hanoi's state management agency for
industry and trade is still unreasonable.
3.2.3. The issues need to be solved from the practical
situation of development of high-quality human resources of the
state management agency of Industry and Trade in Hanoi city


19

3.2.3.1. Resolving conflicts between high demand and the
current status of high quality human resources in the state
management agency of industry and trade of Hanoi
3.2.3.2. Resolving conflicts between the demand for training
and training of high quality human resources at the state
management agency in industry and trade of Hanoi city with limited
funding sources secured
3.2.3.3. Resolving conflicts between the policy of attraction,
recruitment, remuneration for high-quality human resources at the
state management agency in industry and trade, Hanoi city with
inadequacies in mechanisms and policies
3.2.3.4. Resolving conflicts between development of quantity,
quality and structure of high quality human resources in the state
management agency of industry and trade of Hanoi


20
Conclusion of Chapter 3
On the basis of surveying the situation of development of
high-quality human resources of the state management agency of
Industry and Trade in Hanoi city and situation data and
documents, in the past time, the development of high-quality
human resources of the state management agency of Industry and
Trade in Hanoi city has achieved important achievements: the
number of high quality human resources in the state management
agency of industry and trade. Hanoi streets are increasing; quality
of high quality human resources in the state management agency
of industry and trade, Hanoi city has been constantly raised; the
structure of high quality human resources in the state management
agency of industry and trade, Hanoi city is built more and more

reasonable. However, in addition to the achievements,
development of high-quality human resources of the state
management agency of Industry and Trade in Hanoi city also has
certain limitations: the number of high quality human resources
increases. add slowly every year compared to the task and payroll
requirements; the quality of high quality human resources
increases unevenly, some aspects of quality are limited; imbalance
of high quality human resources in some aspects. These
achievements and limitations have both objective and subjective
reasons. From the situation of development of high-quality human
resources of the state management agency of Industry and Trade in
Hanoi city requires the state management agency of industry and
trade of Hanoi city to solve many problems, which emerged as:
Resolving conflicts between high demand and the current status of
high quality human resources in the state management agency of
industry and trade of Hanoi; Resolving conflicts between the
demand for training and training of high quality human resources
at the state management agency in industry and trade, Hanoi city
with restrictions on funding sources secured; Resolving conflicts
between the policy of attraction, recruitment, remuneration for
high-quality human resources at the state management agency in
industry and trade of Hanoi city with inadequacies in mechanisms
and policies; Resolving conflicts between development in terms of
quantity, quality and structure of high quality human resources in
the state management agency of industry and trade of Hanoi city.


21
Chapter 4
VIEWPOINTS, SOLUTIONS OF DEVELOPMENT OF HIGHQUALITY HUMAN RESOURCES OF THE STATE

MANAGEMENT AGENCY OF INDUSTRY AND TRADE IN
HANOI CITY IN THE COMING TIME
4.1. The viewpoint of development of high-quality human
resources of the state management agency of Industry and Trade
in Hanoi city in the coming time
4.1.1. Development of high-quality human
resources of the state management agency of
Industry and Trade in Hanoi city must adhere to
the orientation of the industry and trade
development of the City.
This view directs the process of developing high quality human
resources in the state management agency of industry and trade, Hanoi
city must closely follow and serve the objectives and plans of the
industry and trade development of the city. Thoroughly grasping this
point of view should implement the following requirements:
Firstly, building a plan to develop high quality human resources
in the state management agency of industry and trade must follow the
development orientation of the industry and trade of Hanoi city.
Secondly, promptly overcome the limitations and shortcomings
of high quality human resources in the state management agency of
industry and trade, meeting the requirements of developing the
industry and trade in Hanoi.
Thirdly, developing high quality human resources in the state
management agency of industry and trade in Hanoi in the direction of
meeting both immediate and long-term requirements.
4.1.2. Development of high-quality human resources of the
state management agency of Industry and Trade in Hanoi city in
synchronous quantity, quality and structure
This view directs the settlement of the relationship between the
development of high-quality human resources of the state management

agency of Industry and Trade in Hanoi city. Thoroughly grasping this
point of view should implement the following requirements:
Firstly, ensure high quality human resources in sufficient
quantity to meet the requirements of implementing the functions and
tasks of the state management agency of industry and trade in Hanoi.
Secondly, focus on improving the quality of high quality


22
human resources in the state management agency of industry and
trade in Hanoi in a comprehensive way.
Thirdly, to prioritize the development of high quality human
resources in important sections at the state management agency of the
industry and trade in Hanoi.
4.1.3. Development of high-quality human resources of the
state management agency of Industry and Trade in Hanoi city is in
the direction of closely combining new recruitment with retraining
and retraining of existing human resources
This view directs the harmonious settlement between the new
recruitment and training and retraining of existing human resources in the
state management agency of industry and trade in Hanoi. Thoroughly
grasping this point of view should implement the following requirements:
Firstly, focus on recruiting high quality human resources in the
labor market.
Secondly, attach importance to fostering and retraining existing
employees to increase high-quality human resources.
Thirdly, there are mechanisms and policies to preserve high
quality human resources.
4.1.4. Development of high-quality human resources of the
state management agency of Industry and Trade in Hanoi city must

combine exploitation and mobilization of City's resources with
other resources.
This view directs the exploitation and use of resources for the
development of high quality human resources in the state
management agency of industry and trade in Hanoi. Thoroughly
grasping this point of view should implement the following
requirements:
Firstly, mobilize and effectively use our existing resources to
serve the development of high quality human resources.
Secondly, promote the mobilization of domestic resources to
develop high quality human resources.
Thirdly, increase the exploitation of foreign resources in
developing high quality human resources.
4.2. Solutions of development of high-quality human
resources of the state management agency of Industry and Trade
in Hanoi city in the coming time


23
4.2.1. Supplementing and completing planning and plans to
develop high quality human resources at the state management
agency of industry and trade in Hanoi city
This is an important solution to adjust and improve the
planning and development plan of high quality human resources in
the state management agency of industry and trade in Hanoi to meet
the requirements of functions and tasks next time. Implementing this
solution should take the following major measures:
Firstly, to identify additional scientific bases, complete
planning and plans to develop high-quality human resources at the
state management agency of industry and trade in Hanoi.

Secondly, clearly identify the objectives and orientations for
developing high quality human resources in Hanoi's state
management agency of industry and trade.
Thirdly, strictly implement the process and promote democracy
in supplementing and completing the planning and plans for
developing high quality human resources in the state management
agency of industry and trade in Hanoi.
4.2.3. Improving the quality of recruiting high
quality human resources in Hanoi's state
management agency for industry and trade
This is an important solution to supplement high quality
human resources for the state management agency of industry and
trade in Hanoi by attracting and improving the quality of recruiting
high quality human resources in the coming time. Implementing this
solution should take the following major measures:
Firstly, determining criteria for recruiting appropriate high
quality human resources.
Secondly, implementing the process of recruiting high quality
human resources closely and scientifically.
Thirdly, improving the capacity and responsibility of the departments
and forces participating in recruiting high quality human resources.
4.2.4. Supplement and complete mechanisms and policies to
attract and preserve high-quality human resources at the state
management agency of the industry and trade of the city
This is an important solution to attract and preserve high
quality human resources at the state management agency of industry
and trade in Hanoi. Implementing this solution should take the
following major measures:

24
Firstly, Hanoi city promotes advantages in all aspects to attract
and preserve high quality human resources.
Secondly, arrange and use high-quality human resources right
people and right jobs.
Thirdly, pay attention to improving working conditions, ensuring
wages, income, health care for high quality human resources.
Fourthly, creating a favorable social environment for high
quality human resources to continue to improve the quality and
working capacity.
Fifthly, supplement and complete mechanisms and policies to
encourage cadres and civil servants to raise their professional and
professional qualifications.
Conclusion of Chapter 4
In order to overcome the limitations, inadequacies and solve the
problems raised for the development of high quality human resources at
the state management agency of industry and trade, Hanoi city, in the
coming time, requires agencies state management in industry and trade,
Hanoi city, must grasp the following basic points: Development of highquality human resources of the state management agency of Industry and
Trade in Hanoi city must stick to the industry and trade development
direction of the city; Development of high-quality human resources of
the state management agency of Industry and Trade in Hanoi city is in
synchronous quantity, quality and structure; Development of highquality human resources of the state management agency of Industry and
Trade in Hanoi city is in the direction of closely combining new
recruitment with retraining and retraining of existing human resources;
Development of high-quality human resources of the state management
agency of Industry and Trade in Hanoi city must combine exploitation
and mobilization of the city's resources with other resources.
At the same time, Hanoi city needs to focus on implementing
solutions: Supplementing and completing the planning and

development plan of high quality human resources in the state
management agency of industry and trade of Hanoi; Promote fostering
and training of high quality human resources in Hanoi's state
management agency for industry and trade; Improving the quality of
recruiting high-quality human resources in Hanoi's state management
agency for industry and trade; Supplement and perfect mechanisms
and policies for high-quality human resources at the state management
agency in industry and trade of Hanoi...


25
CONCLUSION
1. In the period of accelerating industrialization and modernization
associated with the development of knowledge economy and expanding
international integration, economic management agencies in our country,
especially state management agencies, are required. Industry and trade
must promote the development of human resources, especially highquality human resources. For state management agencies in industry and
trade, Hanoi city is not outside that rule.
2. Development of high-quality human resources of the state
management agency of Industry and Trade in Hanoi city is the overall
operation of the subjects in order to create changes in quantity, quality
and structure of human resources. High quality meets the requirements
of practical functions and tasks of agencies. At the same time,
development of high-quality human resources of the state management
agency of Industry and Trade in Hanoi city has been affected by many
factors, including subjective and objective factors. At the same time,
studying the experience of developing high quality human resources at
the state management agencies of industry and trade of the centrally-run
cities draws some lessons for Hanoi city: Good work develop planning
and plans for developing high quality human resources; Completing

mechanisms and policies to attract, foster, train and use high quality
human resources; Promote the development of education and training as
a condition for the development of high quality human resources in the
state management industry and industry.
3. From the analysis and assessment of the situation of
development of high-quality human resources of the state management
agency of Industry and Trade in Hanoi city recently showed that, besides
the outstanding achievements, the most limited determined. These
restrictions have many causes both objective and subjective. To
overcome these limitations requires Hanoi to focus on resolving the
issues raised: Resolving conflicts between high demand and the current
situation of high quality human resources; Resolving conflicts between
the demand for training and training of high quality human resources
with restrictions on funding sources secured; Resolving conflicts
between the policy of attraction, recruitment and remuneration for high
quality human resources; Solving conflicts between development in
quantity, quality and structure of high quality human resources.
4. In order to develop the high-quality human resources of the
state management agency of Industry and Trade in Hanoi city needs
to implement synchronously the views and solutions proposed in the