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MCSE
Windows
®
Server
2003
EXAM GUIDE
Brian Culp, Mike Harwood,
Jason Berg
with Drew Bird
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For Lt. Colonel Lloyd W. Smith, United States Air Force: the
bravery it took to face what you did at Pearl Harbor, D-Day,
and in Korea is quite literally beyond my comprehension.
Thank you. I hope my life honors the gift you helped provide.
For happy Jen, for the sweet way you get indignant at the
thought of others editing my work.
—B.C.
This book is dedicated to family and friends whose patience

and understanding make all of the difference.
—M.H.
This book is dedicated to Lloyd. Of all the lessons in life I wish
to teach you, the most important one is that you can do
anything you set your mind to. If your Dad can write a book,
then you can become a marine biologist. Or a baseball player.
Or even play football for the Ducks.
—J.B.
ABOUT THE AUTHORS
Brian Culp (MCT, MCSE, A+) worked for a small networking outfit called IBM where he
discovered why Dilbert is so popular. He is the author of Mike Meyers’ MCSE Windows
2000 Professional Certification Passport and Mike Meyers’ MCSE Windows XP Professional
Certification Passport. He has also contributed to several other computer titles, including
books on Windows XP and Outlook 2003. He can be reached for questions or speaking
engagements at
Mike Harwood (MCT, MCSE, A+, Server+) is a system manager for a multi-site network
and manages projects for a TecMetrix communications, a systems integration consul-
tancy. He performs technical training, writes technical courseware, and is co-author of
several computer books.
Jason Berg is a full-time technical instructor and part-time writer. This is his first book,
but definitely not his last. He teaches hardware, networking, Cisco, and Microsoft certif-
ication courses. Jason is the founder of 2weekmcse.com, a technical training company
specializing in certification classes. Jason is a graduate of the University of Oregon. He
has earned the MCSE, MCT, and MCDBA certifications from Microsoft and CCNA certif-
ication from Cisco. He lives in Portland, Oregon, with his wife, Rebecca, son Lloyd, and
dog Shari. You can reach Jason at or on his web site, www
.2WeekMCSE.com.
About the Development Editor
Drew Bird has been working in the IT industry since 1988. In addition to writing techni-
cal books and exam study guides, he is an established technical trainer with over 500

days of in-classroom experience teaching Microsoft and Novell networking courses.
Drew and his wife, Zoë, live in the hills outside of Kelowna, British Columbia, Canada.
In his spare time Drew is an avid adventure racer, scuba diver, skier, and snowboarder.
He also enjoys watching the odd film or two.
About the Technical Reviewer
Matteo Rustico (MCSE, MCT, OCP, CNE) has ten years’ experience in the IT industry
and is currently working as an instructor and consultant for Destech Consulting and Ed-
ucation in Toronto, Canada, as part the Oracle database and Microsoft Networking Im-
plementation Teams.
About LearnKey
LearnKey provides self-paced learning content and multimedia delivery solutions to en-
hance personal skills and business productivity. LearnKey claims the largest library of
rich streaming-media training content that engages learners in dynamic media-rich in-
struction complete with video clips, audio, full motion graphics, and animated illustra-
tions. LearnKey can be found on the Web at www.LearnKey.com.
CONTENTS AT A GLANCE
Part I Managing and Maintaining a Microsoft Windows Server
2003 Environment (Exam 70-290) . . . . . . . . . . . . . . . . . . . 1
Chapter 1 Managing and Maintaining Physical and Logical Devices . . . . . . . . . . 3
Chapter 2 Managing Users, Computers, and Groups . . . . . . . . . . . . . . . . . . . . 69
Chapter 3 Managing and Maintaining Access to Resources . . . . . . . . . . . . . . . . 145
Chapter 4 Managing and Maintaining a Server Environment . . . . . . . . . . . . . . . 203
Chapter 5 Managing and Implementing Disaster Recovery . . . . . . . . . . . . . . . . 259
Part II Implementing, Managing, and Maintaining a
Microsoft Windows Server 2003 Network
Infrastructure (Exam 70-291) . . . . . . . . . . . . . . . . . . . . . . . 297
Chapter 6 Administering DNS in a Windows Server 2003 Network . . . . . . . . 299
Chapter 7 Implementing, Managing, and Maintaining IP Addressing . . . . . . . . . 315
Chapter 8 Implementing, Managing, and Maintaining Name Resolution . . . . . . 357
Chapter 9 Implementing, Managing, and Maintaining Routing and

Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Chapter 10 Managing Network Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
Chapter 11 Maintaining a Network Infrastructure . . . . . . . . . . . . . . . . . . . . . . . 467
Part III Planning and Maintaining a Microsoft Windows Server
2003 Network Infrastructure (Exam 70-293) . . . . . . . . . . . 499
Chapter 12 Implementing Server Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501
Chapter 13 Planning, Implementing, and Maintaining
a Network Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541
Chapter 14 Planning, Implementing, and Maintaining Routing and
Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
Chapter 15 Maintaining Server Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
Chapter 16 Planning and Maintaining Network Security . . . . . . . . . . . . . . . . . . . 659
Chapter 17 Planning and Maintaining a Security Infrastructure . . . . . . . . . . . . . . 695
vii
Part IV Planning, Implementing, and Maintaining a Microsoft
Windows Server 2003 Active Directory Infrastructure
(Exam 70-294) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 729
Chapter 18 About Directory Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731
Chapter 19 Planning and Implementing an Active Directory Infrastructure . . . . 751
Chapter 20 Planning and Implementing User, Computer, and
Group Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 791
Chapter 21 Managing and Maintaining an Active Directory Infrastructure . . . . . 839
Chapter 22 Planning and Implementing Group Policy . . . . . . . . . . . . . . . . . . . . . 875
Chapter 23 Managing and Maintaining Group Policy . . . . . . . . . . . . . . . . . . . . . . 921
Appendix About the CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 967
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 971
MCSE Windows Server 2003 All-in-One Exam Guide
viii
CONTENTS
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxi
Part I Managing and Maintaining a Microsoft Windows Server 2003
Environment (Exam 70-290) . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1 Managing and Maintaining Physical and Logical Devices . . . . . . . . . . . 3
Installing, Configuring, and Troubleshooting Devices . . . . . . . . . . . . . . . 4
Installing Devices Using Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . 4
Installing Hardware Detected by Server 2003 . . . . . . . . . . . . . . . . . 5
Installing Devices Using the Add Hardware Wizard . . . . . . . . . . . . 7
Lab Exercise 1.1: Installing a New Device Using the
Add Hardware Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Help and Support Center to Install Hardware . . . . . . . . 10
Using Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Updating Drivers Using Device Manager . . . . . . . . . . . . . . . . . . . . 12
Managing Device Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hardware Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Driver Signing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Signature Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Windows Update and Automatic Update . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing Multiple Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Managing Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing and Managing Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing a Network Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing a Local Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Lab Exercise 1.2: Installing a Local Printer . . . . . . . . . . . . . . . . . . . 22
Configuring Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Lab Exercise 1.3: Adding a Unix Printer to a Windows 2003
Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Loading Additional Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Allowing Access to Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Sharing a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Print Priorities and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Printer Pooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Managing Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Managing Printers Using Internet Explorer . . . . . . . . . . . . . . . . . . . 30
ix
MCSE Windows Server 2003 All-in-One Exam Guide
x
Redirecting Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Troubleshooting Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Physical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
IDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
ARC Path Designation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Disk Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lab Exercise 1.4: Creating a Custom Console . . . . . . . . . . . . . . . . . 36
Basic vs. Dynamic Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Basic Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Dynamic Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Disk Management Tools and Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Hardware RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing a Physical Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Moving a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Lab Exercise 1.5: Rescanning a Disk from the
Command Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Upgrading to Dynamic Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Hot Swappable Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Converting FAT Volumes to NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . 49
File Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
FAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Lab Exercise 1.6: Using Compression . . . . . . . . . . . . . . . . . . . . . . . 53
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Chapter 2 Managing Users, Computers, and Groups . . . . . . . . . . . . . . . . . . . . . 69
User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Local User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Built-in Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Built-in Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Local Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Active Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Domain User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Built-in Domain User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Creating a Domain User Account . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Lab Exercise 2.1: Creating a Domain User Account . . . . . . . . . . . . 81
Configuring User Account Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configuring User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Configuring Logon Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring Logon Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Limiting Users to Certain Computers . . . . . . . . . . . . . . . . . . . . . . . 86
Configuring Account and Password Options . . . . . . . . . . . . . . . . . 88
Configuring User Profiles and Home Folders . . . . . . . . . . . . . . . . . 89
Lab Exercise 2.2: Creating a Roaming Profile . . . . . . . . . . . . . . . . . 90
Configuring Organizational Relationships . . . . . . . . . . . . . . . . . . . 92
Configuring Terminal Services for User Accounts . . . . . . . . . . . . . 93
Configuring Group Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Configuring Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Configuring Account Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Viewing the User’s Canonical Name . . . . . . . . . . . . . . . . . . . . . . . . 102
Implementing Certificates for User Accounts . . . . . . . . . . . . . . . . . 102
User Account Administrative Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Resetting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Unlocking User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Disabling and Enabling User Accounts . . . . . . . . . . . . . . . . . . . . . . 104
Renaming User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Moving a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Lab Exercise 2.3: Moving a User Account . . . . . . . . . . . . . . . . . . . . 107
Implementing Security for User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . 108
Configuring a Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Configuring a Lockout Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Renaming the Administrator and Guest Accounts . . . . . . . . . . . . . 110
Auditing Account Logon Attempts . . . . . . . . . . . . . . . . . . . . . . . . . 111
Computer Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Creating Computer Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Configuring Computer Account Properties . . . . . . . . . . . . . . . . . . . . . . . . 114
Viewing Operating System Information . . . . . . . . . . . . . . . . . . . . . 114
Configuring Group Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Configuring Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Configuring Computer Management . . . . . . . . . . . . . . . . . . . . . . . 115
Viewing the Computer’s Common Name . . . . . . . . . . . . . . . . . . . . 115
Configuring Account Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Configuring Remote Install Options . . . . . . . . . . . . . . . . . . . . . . . . 116
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Creating and Modifying Objects Using Automation . . . . . . . . . . . . . . . . 120
Comma-Separated Value Directory Exchange (csvde) . . . . . . . . . . 120
LDAP Data Interchange Format Directory Exchange (ldifde) . . . . 122
Troubleshooting Logons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Computer Account Is Not valid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Domain Controller Cannot Be Found . . . . . . . . . . . . . . . . . . . . . . 125
Domain Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Domain Local Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Global Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Universal Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Contents
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